What users are saying about
3 Ratings
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Score 8 out of 100
2 Ratings
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Score 9 out of 100

Likelihood to Recommend

NetIQ Identity Manager

  • An organization who needs a way of managing their entire user lifecycle.
  • If an organization needed a solid Identity Management (IDM) solution that could do Single Sign-On (SS) and provisioning for services both internally and in the cloud.
Anonymous | TrustRadius Reviewer

Tivoli Identity Manager

It's probably really best suited if you have a business where you have disparate systems but need a way to synchronize the user account information including the passwords between them. If you just have a Windows Active Directory environment only, there probably is no real need for something like this, but if you do this will help manage them easily.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

NetIQ Identity Manager
Tivoli Identity Manager
10.0
ID-Management Access Control
NetIQ Identity Manager
Tivoli Identity Manager
10.0
ID Management Single-Sign On (SSO)
NetIQ Identity Manager
Tivoli Identity Manager
10.0
Password Management
NetIQ Identity Manager
Tivoli Identity Manager
10.0
Account Provisioning and De-provisioning
NetIQ Identity Manager
Tivoli Identity Manager
10.0

Pros

NetIQ Identity Manager

  • Easy to use workflow for creating users.
  • The self-service portal for resetting passwords etc., is easy to deploy.
  • Has strong user activity monitoring.
Anonymous | TrustRadius Reviewer

Tivoli Identity Manager

  • Easily create and manage user accounts from a web interface.
  • Intuitive GUI.
Anonymous | TrustRadius Reviewer

Cons

NetIQ Identity Manager

  • The interface is a bit outdated.
  • It would be nice to be able to customize the self-service portal more.
  • It would be great if it integrated with more products.
Anonymous | TrustRadius Reviewer

Tivoli Identity Manager

  • Sometimes it feels unresponsive and we have to restart the services.
Anonymous | TrustRadius Reviewer

Support Rating

NetIQ Identity Manager

No score
No answers yet
No answers on this topic

Tivoli Identity Manager

Tivoli Identity Manager 9.0
Based on 1 answer
Besides the random issue where it gets unresponsive and we have to restart the services or reboot the server, it's been really solid. I've only had to contact support 1 time in the 15 years I've used it which is saying more than most other software. The cost of maintenance is also very cheap compared to some of the other software we use.
Anonymous | TrustRadius Reviewer

Return on Investment

NetIQ Identity Manager

  • ROI
  • Self-Service
  • Easy Install
Anonymous | TrustRadius Reviewer

Tivoli Identity Manager

  • It has helped us all these years to not have to waste time managing users on multiple systems.
  • It controls our password policy for our domain.
Anonymous | TrustRadius Reviewer

Pricing Details

NetIQ Identity Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Tivoli Identity Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

NetIQ Identity Manager
8.0
Tivoli Identity Manager
9.0

Support Rating

NetIQ Identity Manager
Tivoli Identity Manager
9.0

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