Netomi vs. Pega Customer Decision Hub
Netomi vs. Pega Customer Decision Hub
Product | Rating | Most Used By | Product Summary | Starting Price |
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Netomi | N/A | Netomi is an AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and provide a strong customer experience. Netomi works with global retail, travel & hospitality, telecommunications, finance and insurance companies including WestJet, Nestle and Singtel. The vendor states the Netomi platform autonomously responds to over 50% of a company’s customer service tickets across email, social… | N/A | |
Pega Customer Decision Hub | N/A | Pega Customer Decision Hub optimizes customer lifetime value by providing an “always-on brain” to unify data, analytics, and channels into one connected experience. Customer Decision Hub collects data from every interaction as it’s taking place, combines that with the customer’s full interaction history to determine their current context, and then delivers nextbest-action recommendations. Pega aims to enable users to pivot between selling, serving, retaining, and nurturing in real time. | $97 Per User Per Month |
Netomi | Pega Customer Decision Hub | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Netomi | Pega Customer Decision Hub | |
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Netomi | Pega Customer Decision Hub | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Netomi | Pega Customer Decision Hub | |
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Likelihood to Recommend | - (0 ratings) | 8.0 (9 ratings) |
Netomi | Pega Customer Decision Hub | |
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Likelihood to Recommend | Netomi No answers on this topic | Pegasystems |
Pros | Netomi No answers on this topic | Pegasystems |
Cons | Netomi No answers on this topic | Pegasystems |
Alternatives Considered | Netomi No answers on this topic | Pegasystems |
Return on Investment | Netomi No answers on this topic | Pegasystems |
ScreenShots | Pega Customer Decision Hub Screenshots |