NetScaler ADC vs. The Okta Identity Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NetScaler ADC
Score 8.1 out of 10
N/A
NetScaler ADC is an application delivery controller.N/A
The Okta Identity Cloud
Score 9.0 out of 10
N/A
Okta is an enterprise grade identity management service, built in the cloud. IT can manage access across any application, person or device. Whether the people are employees, partners or customers or whether the applications are in the cloud, on premises or on a mobile device, Okta helps IT become more secure and maintain compliance. The Okta service provides directory services, single sign-on, authentication, provisioning, workflow, and built in reporting. ment systems.
$0
per month per user
Pricing
NetScaler ADCThe Okta Identity Cloud
Editions & Modules
No answers on this topic
Single Sign on
$2.00
Per User Per Month
Multi Factor Authentication
$3.00
Per User Per Month
Single Sign on Adaptive
$5.00
Per User Per Month
Multi Factor Authentication Adaptive
$6.00
Per User Per Month
Offerings
Pricing Offerings
NetScaler ADCThe Okta Identity Cloud
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsBrowse products and price points that make the most sense for your organization on our website.
More Pricing Information
Features
NetScaler ADCThe Okta Identity Cloud
Identity Management
Comparison of Identity Management features of Product A and Product B
NetScaler ADC
-
Ratings
The Okta Identity Cloud
8.7
138 Ratings
ID-Management Access Control00 Ratings9.0127 Ratings
ID Management Single-Sign On (SSO)00 Ratings9.2134 Ratings
Multi-Factor Authentication00 Ratings9.1124 Ratings
Password Management00 Ratings8.5123 Ratings
Account Provisioning and De-provisioning00 Ratings8.6113 Ratings
ID Management Workflow Automation00 Ratings8.363 Ratings
ID Risk Management00 Ratings8.392 Ratings
User Ratings
NetScaler ADCThe Okta Identity Cloud
Likelihood to Recommend
8.5
(21 ratings)
9.0
(180 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(18 ratings)
Usability
8.0
(1 ratings)
9.0
(1 ratings)
Availability
-
(0 ratings)
8.6
(4 ratings)
Support Rating
7.7
(7 ratings)
8.1
(24 ratings)
Online Training
-
(0 ratings)
1.0
(1 ratings)
Configurability
-
(0 ratings)
9.0
(52 ratings)
User Testimonials
NetScaler ADCThe Okta Identity Cloud
Likelihood to Recommend
Citrix
Citrix Netscaler can be a powerful network appliance for environments that are fully committed and open to utilizing a network appliance that isn't made by a traditional network vendor. Administrator user experience has improved over the years and will continue to improve with the flexibility of virtual and physical appliances available for medium and large enterprises.
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Okta
Basically, there are whole lot of Applications in OKta Integration Network. So whenever you want to integrate those , you are just few steps away. More understandable rules and policies . OKtA is best suited for Single sign on federated authentication. There are options Like Just in Time provision So as soon as user is there in Source you can provision it with no wait
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Pros
Citrix
  • Flexibility. NetScaler assumes its admins know a bit about networking and in-depth details surrounding the applications they are configuring access for/to. This being so, the range of configuration options is very broad allowing various versions' combinations of protocol patterns, expressions, rules etc., all to the benefit of the admin.
  • Granularity. Having such a broad range of configuration options available, while still allowing simple options to be configured simply. The GUI is well-stylized and navigation has a good flow.
  • Ease of control. For load-balancing of simple services right out of the box, NetScaler makes it pretty easy, compared to the range of options available in the surrounding GUI and under the hood.
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Okta
  • RBAC is simple, straight forward and easy to manage
  • Integrations of Social Login are simple to configure and the Auth0 documentation shows step by step how to configure it
  • Rules/Hooks provide customization to the Auth0 flow, making it a great solution to define how we allow our users to login into our applications
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Cons
Citrix
  • The documentation could use an overhaul with specific examples related to the command line as well as GUI. Explanations in the documentation would also be helpful.
  • Being able to have more than just one routing table would allow the ability to leverage security.
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Okta
  • The user interface of Okta is basic and needs improvement. There's some learning curve for new users.
  • One time integration effort is high for the initial setup. Took us around 3 weeks.
  • Okta times out pretty quick making us login multiple times in the day.
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Likelihood to Renew
Citrix
No answers on this topic
Okta
Okta has a passion to provide secure and scalable identity solution. Their passion has come across as advocacy in a way that has deepened my knowledge of the field of authentication. I took identity for granted before but after seeing features such as external authentication I know that Okta can enable my business to reach new heights
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Usability
Citrix
Improve on the specifics I mentioned previously and could be a 10/10 product. It is also a confusingly branded product that I have supported in two large enterprises where IT departments are unsure if the product belongs to the Citrix remote access support team or the Network infrastructure support team (it should be the later) and typically under utilized.
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Okta
Some of its features are great and some are slightly complex and not easy without vendor support.
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Support Rating
Citrix
Overall, our organization's experience with Citrix support is that support can be hit or miss. Oftentimes it takes multiple attempts and much longer than desirable to obtain a viable solution for issues experienced with their products. It would be great to see Citrix invest time, effort, and almighty dollars into improving their support and bug fix process across the board.
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Okta
There isn't a clear method to get a hold of support when trouble arises if you're on their standard plan. You can file a support ticket and they generally are responsive. I've often been able to find similar questions to the questions I've had when it comes to support in their ticket history, however, some have been closed without a satisfactory conclusion for the original poster.
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Alternatives Considered
Citrix
We chose Citrix ADC over Kemp and F5 due to additional integrations with various products such as Citrix/Horizon/Monitoring tools. We additionally chose ADC due to better ease of use and ability to have the appliances be virtual or physical, with the configuration being a simple migration of code which provided flexibility to be able to do a hybrid environment with ease.
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Okta
Okta's Threat Insight adds an extra layer of security which gives it an edge over its competitor and is an early entrant in this market. It has a well-established track record which makes it much more reliable.
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Return on Investment
Citrix
  • It has saved a tremendous amount of money and manpower by allowing for broad support without the need for a VPN.
  • The security functions within Netscaler enabled our business to pass additional IT-based audits.
  • Having a full Citrix stack from front to back makes our business look more professional both to our users and outsiders.
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Okta
  • Customer experience has been a big win for us. Extremely minimal issues reported.
  • We did not have a PAM in place at all until The Okta Identity Cloud
  • Relatively easy to deploy. No major downtimes to deploy was a nice bonus.
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