NETSCOUT nGeniusONE vs. SolarWinds Server & Application Monitor

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NETSCOUT nGeniusONE
Score 9.3 out of 10
N/A
NETSCOUT’s nGeniousONE is a platform designed to monitor enterprise-level networks. It includes standard monitoring capabilities, as well as advanced inspection and analytics features.N/A
SolarWinds Server & Application Monitor
Score 8.4 out of 10
N/A
SolarWinds Server & Application Monitor (SAM) delivers application and server monitoring capabilities. SAM allows for self-service for easy setup, 1200+ monitoring templates, and customization options, as well as integrate with other SolarWinds products.N/A
Pricing
NETSCOUT nGeniusONESolarWinds Server & Application Monitor
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NETSCOUT nGeniusONESolarWinds Server & Application Monitor
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
More Pricing Information
Community Pulse
NETSCOUT nGeniusONESolarWinds Server & Application Monitor
Top Pros
Top Cons
Features
NETSCOUT nGeniusONESolarWinds Server & Application Monitor
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
NETSCOUT nGeniusONE
8.7
6 Ratings
SolarWinds Server & Application Monitor
-
Ratings
Automated network device discovery10.03 Ratings00 Ratings
Network monitoring10.06 Ratings00 Ratings
Baseline threshold calculation8.05 Ratings00 Ratings
Alerts8.06 Ratings00 Ratings
Network capacity planning7.06 Ratings00 Ratings
Packet capture analysis10.06 Ratings00 Ratings
Network mapping9.05 Ratings00 Ratings
Customizable reports8.06 Ratings00 Ratings
Wireless infrastructure monitoring9.03 Ratings00 Ratings
Hardware health monitoring8.03 Ratings00 Ratings
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
NETSCOUT nGeniusONE
-
Ratings
SolarWinds Server & Application Monitor
8.8
277 Ratings
Application monitoring00 Ratings9.1267 Ratings
Database monitoring00 Ratings8.6231 Ratings
Threshold alerts00 Ratings9.2272 Ratings
Predictive capabilities00 Ratings8.3216 Ratings
Application performance management console00 Ratings8.3240 Ratings
Collaboration tools00 Ratings8.1148 Ratings
Out-of-the box templates to monitor applications00 Ratings8.4257 Ratings
Application dependency mapping and thresholding00 Ratings8.9217 Ratings
Virtualization monitoring00 Ratings9.3235 Ratings
Server availability and performance monitoring00 Ratings9.6270 Ratings
Server usage monitoring and capacity forecasting00 Ratings9.1251 Ratings
IT Asset Discovery00 Ratings8.7200 Ratings
User Ratings
NETSCOUT nGeniusONESolarWinds Server & Application Monitor
Likelihood to Recommend
10.0
(6 ratings)
9.1
(279 ratings)
Likelihood to Renew
-
(0 ratings)
8.8
(10 ratings)
Usability
6.5
(2 ratings)
8.6
(29 ratings)
Availability
-
(0 ratings)
9.5
(4 ratings)
Performance
-
(0 ratings)
5.9
(4 ratings)
Support Rating
7.5
(4 ratings)
8.9
(31 ratings)
Online Training
-
(0 ratings)
4.5
(1 ratings)
Implementation Rating
-
(0 ratings)
4.5
(5 ratings)
Configurability
-
(0 ratings)
1.0
(2 ratings)
Ease of integration
-
(0 ratings)
4.5
(2 ratings)
Product Scalability
-
(0 ratings)
9.5
(3 ratings)
Vendor post-sale
-
(0 ratings)
4.5
(2 ratings)
Vendor pre-sale
-
(0 ratings)
4.5
(2 ratings)
User Testimonials
NETSCOUT nGeniusONESolarWinds Server & Application Monitor
Likelihood to Recommend
NETSCOUT
NETSCOUT nGeniusONE is a great network performance monitoring tool as it helps to trace the path of packet and to identify the exact place where the packet is loss. It is well suited in scenarios where the organization have large network and they need continuous monitoring because loss of connectivity may lead to serious financial loss in sectors like banking, hospitals. The network performance and connectivity needs to be stable for proper execution of transactions, bookings, data transfer and other critical task. Performance monitoring of large enterprise is a big task and doing that manually requires very much effort, but with NETSCOUT nGeniusONE it becomes easy. It is not well suited in scenarios where there is small network and they can survive if any link flaps for small duration of time.
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SolarWinds
For monitoring applications that run on Windows hosts on VMware or HyperV virtualization, SolarWindows offers a nice, vertical view of both the loads and the resources. In such an environment, this makes life really good! But if you have something else -- for example, Linux hosts -- you're on your own to some extent. That is, the things it does well, it does very well -- but everything else is much less polished.
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Pros
NETSCOUT
  • NetScout nGeniusONE can help to deep dive into the packet layer, help to identify the real network and service performance problems in the protocol layer. We have been using NetScout nGeniusONE as the main monitoring solution for the mobile network for many years.
  • I have recently use NetScout nGeniusONE to support problem troubleshooting for a customer issue complaining of slow application connection into our Datacenter services. it was easy to use NetScout nGeniusONE to capture the problematic connection sessions by using various type of filters and export a pcap file for further analysis.
  • I‘ve also use NetScout nGeniusONE to investigate an NBN connection issue which was intermittent and hard to capture, however, by using NetScout nGeniusONE it was easy to go back to the history capture and logs, so we won't miss any important leads.
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SolarWinds
  • Monitor Azure Cloud Severs- We use SolarWinds SAM to monitor Active Directory and DNS on Several DCs published on Azure Cloud.
  • Monitor Hyper V and VMware - SolarWinds SAM monitors applications on both Hyper V and VMware, while also monitoring the physical host machines.
  • It also helps us monitor Warranty expiration for physical servers.
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Cons
NETSCOUT
  • Better access to resources
  • Pricing in this niche market is very high, hard for the little guy to take advantage of these solutions
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SolarWinds
  • Provides basic monitoring/visibility. Visibility into detailed/fine-grained issues best suited for more specialized/expensive solutions.
  • Licensing per monitored application rapidly uses up purchased license count.
  • More out-of-the-box templates or easier setup of monitoring less-common applications would make the solution more appealing given the target audience of the product.
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Likelihood to Renew
NETSCOUT
No answers on this topic
SolarWinds
We are heavily invested in Solarwinds products for a reason. They are generally easy to setup and run with, requiring only some interfacing with support or help articles on rare occasions. They do what we bought them to do and we can't ask for more.
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Usability
NETSCOUT
Requires quite a bit of training not only for config but to use. Highly recommend having a SME come in from Netscout to help initially for these. Once you learn the UI, it’s much better to use but is not intuitive.
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SolarWinds
SolarWinds Server & Application Monitor is quite easy to use and super versatile. It allows you to do just about anything you can through premade templates or through scripting. You can use an agent on the servers if you want to, or you can monitor through WMI or SNMP credentials. You can customize thresholds for alerting quickly, and you can configure alerts to be as complex or as simple as you want.
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Reliability and Availability
NETSCOUT
No answers on this topic
SolarWinds
The tool works and monitors items 24x7, it only requires maintenance a little more frequently due to security fixes in the Windows operating system.
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Performance
NETSCOUT
No answers on this topic
SolarWinds
The graphical interface and the performance of the database leave a little to be desired, they could be better explored.Some functionality and screens do not work well depending on the browser used. The integrations never had any problems or caused crashes in other systems.
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Support Rating
NETSCOUT
If you spend the right amount of money with them they work very close to you to support your needs. I ignore how they work in companies with lower expenses on their products. NetScout is not a very dynamic introducing platform with enhancements that their customers need. We contract their professional services so support level is good, although too pricey from my perspective.
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SolarWinds
I think there was only a couple times I had to open a support case for SAM and one time they got multiple engineers on the phone to get a better idea what I was trying to monitor and was able to point me in the best direction to monitor that system.
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Online Training
NETSCOUT
No answers on this topic
SolarWinds
It was sufficient to read their documentation and watch videos.
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Implementation Rating
NETSCOUT
No answers on this topic
SolarWinds
Make sure SNMP and WMI are configured ahead of time
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Alternatives Considered
NETSCOUT
Wireshark has been around for years and has been used primarily for packet analyzing. NetScout does this and goes above and beyond with the graphics interface analyzes and customer filtering for packet analyzes. You can go straight to the packet analyze within NetScout but you will find that to be more work, this would be like starting with Wireshark. Instead, begin with the graphical interface to narrow down the traffic, a visual effect. Then go to the packet analyzer, time saver. As for PRTG, it's a NetFlow/SNMP collector with a quick and dirty look at traffic but lacks the tools to dig into the information it provides.
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SolarWinds
It has been a while since we first purchased SolarWinds, but I looked over several other products that I can't remember now. Many other products tried to scan the network to find computers but given that our computers are located in various places across campus with other computers in our buildings that are not ours that type of network scanning was not what we needed. Other services have extra services that we had no need of and I liked the ability to add custom fields in SolarWinds so we can track the information on each computer that we need to know.
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Scalability
NETSCOUT
No answers on this topic
SolarWinds
It is hard to find the recommended SQL setup and convince others that is the way you should configure the server when you set it up
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Return on Investment
NETSCOUT
  • NETSCOUT nGeniusONE is the best tool and very profitable for our organization as it helped in to reduce the manual effort of engineers to track the Network flaps and connectivity issue.
  • Return on investment for this product is quiet good as of now and we have achieved 80% ROI till now and we are very much confident that we will achieve the full ROI.
  • It has helped in cost cutting as we need only few network admin and engineers to track the discovery, behavior and connectivity. Earlier we need a lot of employee to do that due to which the organization may suffer some financial loss.
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SolarWinds
  • Less time spent investigating causes of issues. We are alerted straight away and can find the root cause of the issue in less time.
  • We have been able to ditch all our previous individual monitoring solutions, none of which integrated with each other for a single solution which fully integrates with each of the different modules to provide a single portal for monitoring and alerting.
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