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Top Rated
604 Ratings
9 Ratings
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Score 6.6 out of 100

SolarWinds Server & Application Monitor

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Top Rated
604 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Likelihood to Recommend

NETSCOUT nGeniusONE

It’s best for troubleshooting issues that require a packet level analysis. By having source/destination you can have a view into how the packets are traversing the network. If alerts/baselines are set up it can help identify something out of the norm. Very useful for VoIP applications as well. Would not recommend for small scale environments.
Anonymous | TrustRadius Reviewer

SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor is well suited for monitoring virtual machines. We have multiple VMs hosted between HyperV, VMware, and Azure. SolarWinds SAM brings the info from all these systems to one place so it simplifies the monitoring process. From this one page, we can view the top applications by CPU, response times, and memory among other things. SolarWinds Server & Application Monitor is used to track warranty expiration, but I would advise double-checking the dates when adding the devices to ensure that they are correct
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Network Performance Monitoring

NETSCOUT nGeniusONE
8.6
SolarWinds Server & Application Monitor
Automated network device discovery
NETSCOUT nGeniusONE
9.0
SolarWinds Server & Application Monitor
Network monitoring
NETSCOUT nGeniusONE
8.4
SolarWinds Server & Application Monitor
Baseline threshold calculation
NETSCOUT nGeniusONE
6.6
SolarWinds Server & Application Monitor
Alerts
NETSCOUT nGeniusONE
7.8
SolarWinds Server & Application Monitor
Network capacity planning
NETSCOUT nGeniusONE
9.0
SolarWinds Server & Application Monitor
Packet capture analysis
NETSCOUT nGeniusONE
9.6
SolarWinds Server & Application Monitor
Network mapping
NETSCOUT nGeniusONE
8.3
SolarWinds Server & Application Monitor
Customizable reports
NETSCOUT nGeniusONE
7.4
SolarWinds Server & Application Monitor
Wireless infrastructure monitoring
NETSCOUT nGeniusONE
10.0
SolarWinds Server & Application Monitor
Hardware health monitoring
NETSCOUT nGeniusONE
10.0
SolarWinds Server & Application Monitor

Application Performance Management

NETSCOUT nGeniusONE
SolarWinds Server & Application Monitor
8.5
Application monitoring
NETSCOUT nGeniusONE
SolarWinds Server & Application Monitor
9.0
Database monitoring
NETSCOUT nGeniusONE
SolarWinds Server & Application Monitor
8.2
Threshold alerts
NETSCOUT nGeniusONE
SolarWinds Server & Application Monitor
8.8
Predictive capabilities
NETSCOUT nGeniusONE
SolarWinds Server & Application Monitor
8.0
Application performance management console
NETSCOUT nGeniusONE
SolarWinds Server & Application Monitor
8.4
Collaboration tools
NETSCOUT nGeniusONE
SolarWinds Server & Application Monitor
7.8
Out-of-the box templates to monitor applications
NETSCOUT nGeniusONE
SolarWinds Server & Application Monitor
8.1
Application dependency mapping and thresholding
NETSCOUT nGeniusONE
SolarWinds Server & Application Monitor
8.4
Virtualization monitoring
NETSCOUT nGeniusONE
SolarWinds Server & Application Monitor
9.0
Server availability and performance monitoring
NETSCOUT nGeniusONE
SolarWinds Server & Application Monitor
9.3
Server usage monitoring and capacity forecasting
NETSCOUT nGeniusONE
SolarWinds Server & Application Monitor
8.9
IT Asset Discovery
NETSCOUT nGeniusONE
SolarWinds Server & Application Monitor
8.2

Pros

NETSCOUT nGeniusONE

  • NetScout nGeniusONE can help to deep dive into the packet layer, help to identify the real network and service performance problems in the protocol layer. We have been using NetScout nGeniusONE as the main monitoring solution for the mobile network for many years.
  • I have recently use NetScout nGeniusONE to support problem troubleshooting for a customer issue complaining of slow application connection into our Datacenter services. it was easy to use NetScout nGeniusONE to capture the problematic connection sessions by using various type of filters and export a pcap file for further analysis.
  • I‘ve also use NetScout nGeniusONE to investigate an NBN connection issue which was intermittent and hard to capture, however, by using NetScout nGeniusONE it was easy to go back to the history capture and logs, so we won't miss any important leads.
Paul Fan | TrustRadius Reviewer

SolarWinds Server & Application Monitor

  • The layout and feel of the product first and foremost. You can have a product which can do everything under the sun, however if it's lacking visually or hard to navigate, it's not very useful.
  • Seamless integration of assets between the various modules of SolarWinds, makes it a breeze to monitor or report on the environment.
  • Customisation - All aspects of the software is customisable, whether its reporting or when it comes monitoring configuration, SolarWinds SAM allows you to customise it fully to your environment so you achieve the best outcomes when it comes to monitoring and alerting.
Anonymous | TrustRadius Reviewer

Cons

NETSCOUT nGeniusONE

  • Possibly the setup. The organization of setting up the sites weren't as easy as I would have liked.
Anonymous | TrustRadius Reviewer

SolarWinds Server & Application Monitor

  • Support aspect of the operation could be better in terms of assisting new customers to get up and running quickly.
  • Some of the options can be simplified, broken up into simple vs. advanced properties.
  • More access to knowledge is always useful whether that is a knowledge hub or easy access to support engineers for guidance with specific requests.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

NETSCOUT nGeniusONE

No score
No answers yet
No answers on this topic

SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor 8.5
Based on 10 answers
We are heavily invested in Solarwinds products for a reason. They are generally easy to setup and run with, requiring only some interfacing with support or help articles on rare occasions. They do what we bought them to do and we can't ask for more.
Derek Benson | TrustRadius Reviewer

Usability

NETSCOUT nGeniusONE

NETSCOUT nGeniusONE 6.5
Based on 2 answers
It provides a lot of useful information, but it's not always easy/intuitive to find it. It really needs to get a fully functional API integrated to support automation and integration with other monitoring and analytics tools to enable faster decision making. On the other hand, it gathers a lot of useful information from complex networks that are useful for capacity management and faster incident isolation and resolution.
Anonymous | TrustRadius Reviewer

SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor 8.7
Based on 30 answers
SolarWinds Server & Application Monitor is quite easy to use and super versatile. It allows you to do just about anything you can through premade templates or through scripting. You can use an agent on the servers if you want to, or you can monitor through WMI or SNMP credentials. You can customize thresholds for alerting quickly, and you can configure alerts to be as complex or as simple as you want.
Drew Hood | TrustRadius Reviewer

Reliability and Availability

NETSCOUT nGeniusONE

No score
No answers yet
No answers on this topic

SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor 4.5
Based on 3 answers
I only use dpa
Joe Parlett | TrustRadius Reviewer

Performance

NETSCOUT nGeniusONE

No score
No answers yet
No answers on this topic

SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor 4.5
Based on 3 answers
Takes time to load
Anonymous | TrustRadius Reviewer

Support Rating

NETSCOUT nGeniusONE

NETSCOUT nGeniusONE 7.5
Based on 4 answers
We have a dedicated OSE who has been very helpful. Besides that, we have little experience beyond this specific model
Anonymous | TrustRadius Reviewer

SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor 8.5
Based on 31 answers
I think there was only a couple times I had to open a support case for SAM and one time they got multiple engineers on the phone to get a better idea what I was trying to monitor and was able to point me in the best direction to monitor that system.
Ryhlen Schoeberl | TrustRadius Reviewer

Online Training

NETSCOUT nGeniusONE

No score
No answers yet
No answers on this topic

SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor 4.5
Based on 1 answer
It was sufficient to read their documentation and watch videos.
Joe Parlett | TrustRadius Reviewer

Implementation Rating

NETSCOUT nGeniusONE

No score
No answers yet
No answers on this topic

SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor 4.5
Based on 5 answers
Make sure SNMP and WMI are configured ahead of time
Anonymous | TrustRadius Reviewer

Alternatives Considered

NETSCOUT nGeniusONE

Majority of vendors on the market at the time only handle a piece of network instrumentation. Netscout covered all the bases which meet our company's requirements for "One throat to choke" rule. For the market we are in its nice to have a local team that can be onsite the same day if needed.
Chris Woods | TrustRadius Reviewer

SolarWinds Server & Application Monitor

I have tried and researched many products including Cacti, Zabbix, Dynatrace, as far as I have read the best crafted product among them is SolarWinds. [Already], SolarWinds company is the most successful company that has proven itself in issues such as monitoring and logging.
Anonymous | TrustRadius Reviewer

Scalability

NETSCOUT nGeniusONE

No score
No answers yet
No answers on this topic

SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor 4.5
Based on 2 answers
It is hard to find the recommended SQL setup and convince others that is the way you should configure the server when you set it up
Joe Parlett | TrustRadius Reviewer

Return on Investment

NETSCOUT nGeniusONE

  • NetScout nGeniusONE helps to reduce the time and effort (people to involve) to react on network outages, speed up the investigation progress, and much more quickly to identify the root cause.
  • Proactive helps the operation team to identify the underline problems and help the business to take actions before the issue starts to impact the customer's business. Help to reduce the incidents and outages.
  • Help the operation teams to better understand the performance and health of the network from a higher level and end to end perspective, improve the efficiency of work.
Paul Fan | TrustRadius Reviewer

SolarWinds Server & Application Monitor

  • We are working to minimize the number of tools in our environment. SolarWinds is helping with that. However, we may be looking at moving some monitoring away from SolarWinds to other services because they either do a better job than the comparable Orion module, or the Orion module isn't justifiable for the price.
  • The SAM module pricing went from getting an unlimited license for $40k to a 2000 node license for 5 times that amount. Quite a jump in price without adding to the benefits.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

NETSCOUT nGeniusONE

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

SolarWinds Server & Application Monitor

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Rating Summary

Likelihood to Recommend

NETSCOUT nGeniusONE
6.6
SolarWinds Server & Application Monitor
9.0

Likelihood to Renew

NETSCOUT nGeniusONE
SolarWinds Server & Application Monitor
8.5

Usability

NETSCOUT nGeniusONE
6.5
SolarWinds Server & Application Monitor
8.7

Reliability and Availability

NETSCOUT nGeniusONE
SolarWinds Server & Application Monitor
4.5

Performance

NETSCOUT nGeniusONE
SolarWinds Server & Application Monitor
4.5

Support Rating

NETSCOUT nGeniusONE
7.5
SolarWinds Server & Application Monitor
8.5

Online Training

NETSCOUT nGeniusONE
SolarWinds Server & Application Monitor
4.5

Implementation Rating

NETSCOUT nGeniusONE
SolarWinds Server & Application Monitor
4.5

Scalability

NETSCOUT nGeniusONE
SolarWinds Server & Application Monitor
4.5

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