NETSCOUT nGeniusONE
9 Ratings
IBM Netcool Network Management
9 Ratings

NETSCOUT nGeniusONE

9 Ratings
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Score 6.6 out of 100

Based on 9 reviews and ratings

IBM Netcool Network Management

9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Based on 9 reviews and ratings

Feature Set Ratings

    Network Performance Monitoring

    8.6

    NETSCOUT nGeniusONE

    86%

    IBM Netcool Network Management

    Feature Set Not Supported
    N/A
    NETSCOUT nGeniusONE ranks higher in 10/10 features
    NETSCOUT nGeniusONE ranks higher in 10/10 features

    Automated network device discovery

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Network monitoring

    8.4
    84%
    5 Ratings
    N/A
    0 Ratings

    Baseline threshold calculation

    6.6
    66%
    4 Ratings
    N/A
    0 Ratings

    Alerts

    7.8
    78%
    5 Ratings
    N/A
    0 Ratings

    Network capacity planning

    9.0
    90%
    5 Ratings
    N/A
    0 Ratings

    Packet capture analysis

    9.6
    96%
    5 Ratings
    N/A
    0 Ratings

    Network mapping

    8.3
    83%
    4 Ratings
    N/A
    0 Ratings

    Customizable reports

    7.4
    74%
    5 Ratings
    N/A
    0 Ratings

    Wireless infrastructure monitoring

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Hardware health monitoring

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • IBM Netcool Network Management is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    6.6

    NETSCOUT nGeniusONE

    66%
    5 Ratings
    9.0

    IBM Netcool Network Management

    90%
    1 Rating

    Usability

    6.5

    NETSCOUT nGeniusONE

    65%
    2 Ratings

    IBM Netcool Network Management

    N/A
    0 Ratings

    Support Rating

    7.5

    NETSCOUT nGeniusONE

    75%
    4 Ratings

    IBM Netcool Network Management

    N/A
    0 Ratings

    Likelihood to Recommend

    NETSCOUT nGeniusONE

    It’s best for troubleshooting issues that require a packet level analysis. By having source/destination you can have a view into how the packets are traversing the network. If alerts/baselines are set up it can help identify something out of the norm. Very useful for VoIP applications as well. Would not recommend for small scale environments.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 5 answers on this topic

    IBM Netcool Network Management

    This tool was integrated with Control-M, so whenever we receive any job failure, long-running job, job not started yet, etc, we receive an alert against it. This tool is also integrated with Maximo where we receive the incidents as well for it. Alert's color was as per the criticality of the job and that makes it very easy for an associate to act on it to resolve. We have the SLAs for the jobs as per the urgency of the jobs.

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    Mohammad Equbal | TrustRadius Reviewer
    Mohammad Equbal
    View all 1 answers on this topic

    Pros

    NETSCOUT nGeniusONE

    • NetScout nGeniusONE can help to deep dive into the packet layer, help to identify the real network and service performance problems in the protocol layer. We have been using NetScout nGeniusONE as the main monitoring solution for the mobile network for many years.
    • I have recently use NetScout nGeniusONE to support problem troubleshooting for a customer issue complaining of slow application connection into our Datacenter services. it was easy to use NetScout nGeniusONE to capture the problematic connection sessions by using various type of filters and export a pcap file for further analysis.
    • I‘ve also use NetScout nGeniusONE to investigate an NBN connection issue which was intermittent and hard to capture, however, by using NetScout nGeniusONE it was easy to go back to the history capture and logs, so we won't miss any important leads.

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    Paul Fan | TrustRadius Reviewer
    Paul Fan
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    IBM Netcool Network Management

    • This is one of the best monitoring tools.
    • Very simple to user.
    • Color code makes it very simple as per severity.
    • We receive the heartbeat alert every hour that shows the system is running up and fine.
    • We have black, red, yellow, and orange color alerts that show the critical, urgent, major, and minor incidents.

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    Mohammad Equbal | TrustRadius Reviewer
    Mohammad Equbal
    View all 1 answers on this topic

    Cons

    NETSCOUT nGeniusONE

    • Possibly the setup. The organization of setting up the sites weren't as easy as I would have liked.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 5 answers on this topic

    IBM Netcool Network Management

    • Sometimes color differences of the incidents as per the criticality .
    • We don't receive the heartbeat alerts sometimes.
    • If the tool is down and we don't receive the alerts on the console we wait for the heartbeat alert and it makes some extra delay in resolving things.

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    Mohammad Equbal | TrustRadius Reviewer
    Mohammad Equbal
    View all 1 answers on this topic

    Pricing Details

    NETSCOUT nGeniusONE

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    —

    IBM Netcool Network Management

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    —

    Usability

    NETSCOUT nGeniusONE

    NETSCOUT nGeniusONE 6.5
    Based on 2 answers
    It provides a lot of useful information, but it's not always easy/intuitive to find it. It really needs to get a fully functional API integrated to support automation and integration with other monitoring and analytics tools to enable faster decision making. On the other hand, it gathers a lot of useful information from complex networks that are useful for capacity management and faster incident isolation and resolution.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 2 answers on this topic

    IBM Netcool Network Management

    No score
    No answers yet
    No answers on this topic

    Support Rating

    NETSCOUT nGeniusONE

    NETSCOUT nGeniusONE 7.5
    Based on 4 answers
    We have a dedicated OSE who has been very helpful. Besides that, we have little experience beyond this specific model

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 4 answers on this topic

    IBM Netcool Network Management

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    NETSCOUT nGeniusONE

    Majority of vendors on the market at the time only handle a piece of network instrumentation. Netscout covered all the bases which meet our company's requirements for "One throat to choke" rule. For the market we are in its nice to have a local team that can be onsite the same day if needed.

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    Chris Woods | TrustRadius Reviewer
    Chris Woods
    View all 5 answers on this topic

    IBM Netcool Network Management

    This is one of the essential tools for monitoring. This tool was integrated with Maximo and Control-M in my organization. So whenever any job failed in Control-M, we receive an alert against it in the IBM Netcool/OMNIbus. We receive the alerts in different colors as per the criticality. Black for critical ones(Sev1), red for urgent (Sev2), yellow for major(Sev3), and orange for minor(Sev4). So it makes an easy to operate and act on the alerts as per the severity. This tool is very user-friendly and easy to use. No additional training is required for the tool to operate, just a simple KT is enough.

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    Mohammad Equbal | TrustRadius Reviewer
    Mohammad Equbal
    View all 1 answers on this topic

    Return on Investment

    NETSCOUT nGeniusONE

    • NetScout nGeniusONE helps to reduce the time and effort (people to involve) to react on network outages, speed up the investigation progress, and much more quickly to identify the root cause.
    • Proactive helps the operation team to identify the underline problems and help the business to take actions before the issue starts to impact the customer's business. Help to reduce the incidents and outages.
    • Help the operation teams to better understand the performance and health of the network from a higher level and end to end perspective, improve the efficiency of work.

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    Paul Fan | TrustRadius Reviewer
    Paul Fan
    View all 5 answers on this topic

    IBM Netcool Network Management

    • Color feature of the alerts as per the criticality is the amazing feature.
    • Heartbeat alert is also an unique feature.
    • No additional training is required to use this tool. just a simple KT is enough.

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    Mohammad Equbal | TrustRadius Reviewer
    Mohammad Equbal
    View all 1 answers on this topic

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