What users are saying about
43 Ratings
9 Ratings
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Score 6.9 out of 100
43 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

NETSCOUT nGeniusONE

It’s best for troubleshooting issues that require a packet level analysis. By having source/destination you can have a view into how the packets are traversing the network. If alerts/baselines are set up it can help identify something out of the norm. Very useful for VoIP applications as well. Would not recommend for small scale environments.
Anonymous | TrustRadius Reviewer

Veeam ONE

Veeam One works great for monitoring virtual infrastructure. However, other dedicated server monitoring apps do better with monitoring the individual VMs. Where it stands out is its reporting functionality, which allows you to forecast growth and keep track of how you are using your resources. It is also great for companies without a big monitoring budget, as there is a pretty functional free version.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Network Performance Monitoring

NETSCOUT nGeniusONE
8.6
Veeam ONE
Automated network device discovery
NETSCOUT nGeniusONE
9.0
Veeam ONE
Network monitoring
NETSCOUT nGeniusONE
8.4
Veeam ONE
Baseline threshold calculation
NETSCOUT nGeniusONE
6.8
Veeam ONE
Alerts
NETSCOUT nGeniusONE
7.8
Veeam ONE
Network capacity planning
NETSCOUT nGeniusONE
9.0
Veeam ONE
Packet capture analysis
NETSCOUT nGeniusONE
9.6
Veeam ONE
Network mapping
NETSCOUT nGeniusONE
8.4
Veeam ONE
Customizable reports
NETSCOUT nGeniusONE
7.4
Veeam ONE
Wireless infrastructure monitoring
NETSCOUT nGeniusONE
10.0
Veeam ONE
Hardware health monitoring
NETSCOUT nGeniusONE
10.0
Veeam ONE

Pros

NETSCOUT nGeniusONE

  • NetScout nGeniusONE can help to deep dive into the packet layer, help to identify the real network and service performance problems in the protocol layer. We have been using NetScout nGeniusONE as the main monitoring solution for the mobile network for many years.
  • I have recently use NetScout nGeniusONE to support problem troubleshooting for a customer issue complaining of slow application connection into our Datacenter services. it was easy to use NetScout nGeniusONE to capture the problematic connection sessions by using various type of filters and export a pcap file for further analysis.
  • I‘ve also use NetScout nGeniusONE to investigate an NBN connection issue which was intermittent and hard to capture, however, by using NetScout nGeniusONE it was easy to go back to the history capture and logs, so we won't miss any important leads.
Paul Fan | TrustRadius Reviewer

Veeam ONE

  • Proactive Alerting - the product can provide email alerts to notify one of any issues in the environment.
  • Capacity Planning and Forecasting - it has the ability to provide an analysis of the current environment as well as provide a report to forecast future capacity requirements.
  • Monitoring and Reporting - the software can monitor you environment 24x7 with the ability to provide comprehensive reporting.
Zakarieya Abderoef | TrustRadius Reviewer

Cons

NETSCOUT nGeniusONE

  • Possibly the setup. The organization of setting up the sites weren't as easy as I would have liked.
Anonymous | TrustRadius Reviewer

Veeam ONE

  • The licensing is tricky to understand. You can have an enterprise BR license or a Veeam ONE license, and the split modules read from only one module where the license is actually loaded into it.
  • Documentation could be a little better.
  • It's not exactly pretty to look at. Themes and tweaks are pretty limited.
Anonymous | TrustRadius Reviewer

Usability

NETSCOUT nGeniusONE

NETSCOUT nGeniusONE 6.5
Based on 2 answers
It provides a lot of useful information, but it's not always easy/intuitive to find it. It really needs to get a fully functional API integrated to support automation and integration with other monitoring and analytics tools to enable faster decision making. On the other hand, it gathers a lot of useful information from complex networks that are useful for capacity management and faster incident isolation and resolution.
Anonymous | TrustRadius Reviewer

Veeam ONE

No score
No answers yet
No answers on this topic

Support Rating

NETSCOUT nGeniusONE

NETSCOUT nGeniusONE 7.5
Based on 2 answers
We have a dedicated OSE who has been very helpful. Besides that, we have little experience beyond this specific model
Anonymous | TrustRadius Reviewer

Veeam ONE

Veeam ONE 8.9
Based on 7 answers
We rarely if ever call support, but overall Veeam is very responsive, quick to get a hold of, and knowledgeable in there help. Some companies get big like Veeam and their support drops off, but we haven't seen that with Veeam (but again, their products seem really solid and trouble free so we rarely need help).
Anonymous | TrustRadius Reviewer

Alternatives Considered

NETSCOUT nGeniusONE

Majority of vendors on the market at the time only handle a piece of network instrumentation. Netscout covered all the bases which meet our company's requirements for "One throat to choke" rule. For the market we are in its nice to have a local team that can be onsite the same day if needed.
Chris Woods | TrustRadius Reviewer

Veeam ONE

Veeam ONE is SO much easier to use than anything in the SolarWinds and VROPS suite of products. A single interface with simple vCenter connectivity and you are up and running. There aren't a whole host of servers and applications that you need to set up and manage just to run Veeam ONE...it's a single server that gathers vCenter performance logs and that's about it, but the power of visibility and reporting that it offers is amazing.
Anonymous | TrustRadius Reviewer

Return on Investment

NETSCOUT nGeniusONE

  • NetScout nGeniusONE helps to reduce the time and effort (people to involve) to react on network outages, speed up the investigation progress, and much more quickly to identify the root cause.
  • Proactive helps the operation team to identify the underline problems and help the business to take actions before the issue starts to impact the customer's business. Help to reduce the incidents and outages.
  • Help the operation teams to better understand the performance and health of the network from a higher level and end to end perspective, improve the efficiency of work.
Paul Fan | TrustRadius Reviewer

Veeam ONE

  • Veeam ONE warned us of overuse of vSphere machines and recommended virtual server moves, thereby allowing us to maximize our hardware efficiency.
  • Veeam ONE could be a little irritating when its recommendations would continue to reverse due to slight changes on borderline systems.
Rann Sanders, MCSE, MCSA, MTA, VCA, ITILF | TrustRadius Reviewer

Pricing Details

NETSCOUT nGeniusONE

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Veeam ONE

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

NETSCOUT nGeniusONE
6.9
Veeam ONE
8.8

Usability

NETSCOUT nGeniusONE
6.5
Veeam ONE

Support Rating

NETSCOUT nGeniusONE
7.5
Veeam ONE
8.9

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