What users are saying about
17 Ratings
17 Ratings
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Score 7.8 out of 100
Top Rated
537 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

TruView

Netscout’s TruView monitoring system gives your IT department the perfect view of your network landscape. With the pulse hardware app, you can perform VoIP or HTTP network monitoring tests from specific remote locations and it will populate the analysis results into your console. This will give you perspective on how your sites are performing and detect any out of Service Level Agreement (SLA) performance even before users report it.
Claudio Hoffer | TrustRadius Reviewer

SolarWinds NPM

Network devices are the backbone of any organization, so I can say with confidence, to make sure the network is up and functional 24*7, you can deploy SolarWinds which is easy to install and manage. It provides rich sets of metrics and alerts out of the box. The cool thing about this is it is very easy to install and manage.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Network Performance Monitoring

TruView
9.5
SolarWinds NPM
8.4
Automated network device discovery
TruView
10.0
SolarWinds NPM
8.1
Network monitoring
TruView
10.0
SolarWinds NPM
9.6
Baseline threshold calculation
TruView
10.0
SolarWinds NPM
8.2
Alerts
TruView
10.0
SolarWinds NPM
9.2
Network capacity planning
TruView
10.0
SolarWinds NPM
7.8
Packet capture analysis
TruView
10.0
SolarWinds NPM
6.2
Network mapping
TruView
10.0
SolarWinds NPM
8.7
Customizable reports
TruView
5.1
SolarWinds NPM
8.9
Wireless infrastructure monitoring
TruView
10.0
SolarWinds NPM
8.3
Hardware health monitoring
TruView
10.0
SolarWinds NPM
8.9

Pros

TruView

  • The app monitoring gives you the details to set different filters and do a quick identification of the root cause of the problem.
  • Remarkable ability to store details of performance to analyze baselining, run advance troubleshooting, error detection and catalog by trends.
  • The ability to sync with a device/interface whether is physical or virtual gives me the standpoint to set analysis upon network traffic across LAN or WAN and also get the insight of Cloud segments, setting the triggers to find out where the behavior changes to non-production traffic.
Victor Arana | TrustRadius Reviewer

SolarWinds NPM

  • The UI is dashing, user-friendly, yet powerful enough to do almost all the administrative tasks with the click of a button.
  • The deployment and configuration is made simple thanks to the step-by-step guiding wizards.
  • Reporting and KPI have the flexibility to run both simple and complex queries to get the intended output.
  • Sonar discovery is an easy and efficient method for on-boarding devices.
  • Dashboards and maps efficiently exhibit the entire topology and metrics.
Anonymous | TrustRadius Reviewer

Cons

TruView

  • Product features are sometimes overwhelming if the IT team is not used to this technology. For a small and mid-size company, the number of settings and work that is needed to implement the solution could be a long and exhausting process.
  • A "lite" version of Visual TruView could help a lot to small sized environments looking to develop the solution.
  • I would like to add some mitigation tools for simple/common problems that could be easily managed by a monitoring tool like Netscout TruView.
Claudio Hoffer | TrustRadius Reviewer

SolarWinds NPM

  • Configuring thresholds for your alerts can be a little cumbersome.
  • Getting additional details onto the alerts is not as easy as it could be.
  • You need to have two servers to run SolarWinds NPM, one for the service and a separate one for the database.
Matthew Harper | TrustRadius Reviewer

Likelihood to Renew

TruView

No score
No answers yet
No answers on this topic

SolarWinds NPM

SolarWinds NPM 9.0
Based on 23 answers
The entire IT staff relies on NPM in its daily operations. It would be impossible for us to maintain our level of service without it. If SolarWinds gets to proud of their product and begins to over charge for it, we would be forced to reconsider and use a different product. But as it stands it is worth the price to renew it.
Dwain Erhart | TrustRadius Reviewer

Usability

TruView

No score
No answers yet
No answers on this topic

SolarWinds NPM

SolarWinds NPM 9.7
Based on 17 answers
SolarWinds Network Performance Monitor (NPM) is quite an extensive product, covering all our bases and requirements. There are a lot of customizable options and features which you can work with for their alerting which is really useful. I haven't found anything yet which I thought SolarWinds Network Performance Monitor (NPM) could do, but it actually couldn't so overall it works nicely and does the job.
Anonymous | TrustRadius Reviewer

Reliability and Availability

TruView

No score
No answers yet
No answers on this topic

SolarWinds NPM

SolarWinds NPM 8.2
Based on 2 answers
Has never failed me
Anonymous | TrustRadius Reviewer

Performance

TruView

No score
No answers yet
No answers on this topic

SolarWinds NPM

SolarWinds NPM 5.5
Based on 2 answers
Pages load slow, especially the bettors map. Could be that my server is old.
Anonymous | TrustRadius Reviewer

Support Rating

TruView

TruView 10.0
Based on 2 answers
As mentioned before, our deployment success depended on their expertise. Recommendations and overall response from their support engineers was out of this world. We, as supporters ourselves, are very critical in regards to the response times and knowledge of support services representatives. Often they just want to resolve your ticket not caring about the result, or focus only on the performance review we could give them. That's a standard behavior in most overseas support centers. The TruView engineers and management cared about us, our needs, and how they delivered the help we needed.
Claudio Hoffer | TrustRadius Reviewer

SolarWinds NPM

SolarWinds NPM 9.3
Based on 40 answers
In all of the times that we called support, someone at SolarWinds had the answer for us in a timely manner. Through thwack and other internet searching, we have been able to resolve all of our issues that arose to our satisfaction. The support staff have always been knowledgeable of their products or had a fellow support staff member to rely on to get the needed answers.
Jim Arendt | TrustRadius Reviewer

Online Training

TruView

No score
No answers yet
No answers on this topic

SolarWinds NPM

SolarWinds NPM 6.4
Based on 1 answer
Would like an in person course
Anonymous | TrustRadius Reviewer

Implementation Rating

TruView

No score
No answers yet
No answers on this topic

SolarWinds NPM

SolarWinds NPM 7.3
Based on 16 answers
Make sure your inventory is accurate. Stand up some virtual machines for testing prior to installation. Make sure your database and its credentials are setup. Think about things you want to monitor that may not be obvious - UPS units, Door hardware, PBX systems, Fabric Channel switches, firewalls, routers, switches. Try to setup SNMP on these devices and have an IP that you will assign to the new server. If you do that it will go well.
Dwain Erhart | TrustRadius Reviewer

Alternatives Considered

TruView

Visual TruView is a solid competitor with solutions such as SolarWinds NPM, Nagios, PRTG, or SolarWinds NTA. Why we chose TruView was because it goes straight to what we were looking for, no hidden modules or subscriptions to secondaries licensing terms, to get the results that we were expecting. TruView takes it to another level.
Victor Arana | TrustRadius Reviewer

SolarWinds NPM

I haven't had a lot of experience with SEM, though the dashboard is very similar to NPM insofar as one can add, delete, and arrange the widgets to their liking. It helps that there are commonalities in the GUIs between the two applications. Kudos to the developers for making it relatively easy to switch between applications.
Brian Rafferty | TrustRadius Reviewer

Scalability

TruView

No score
No answers yet
No answers on this topic

SolarWinds NPM

SolarWinds NPM 7.3
Based on 1 answer
From the direction and information I have been given it is very flexible and scalelable
Anonymous | TrustRadius Reviewer

Return on Investment

TruView

  • Tool consolidation, an amazing GUI that shows the most from the very beginning helping the IT Teams to set their own dashboards according to their needs.
  • When they meant one price tag, that's it! You won't get a headache after the purchase process is done.
  • Better be ready to set the scales your organization requires because if you miss something in the design you could get an application size that overrides your initial budget.
Victor Arana | TrustRadius Reviewer

SolarWinds NPM

  • SolarWinds vast array of solutions allows us to consolidate the total number of monitoring solutions, network management tools and performance monitoring tools into a single solution saving us money.
  • By combining what were once many different vendor solutions for different usages into a single ecosystem we are able to quickly respond and determine the cause of network-related events.
  • With a single ecosystem for network management and reporting, we are able to drastically reduce our overhead and standardize our alerting and monitoring solutions. Reducing white noise alerts and improving response time.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

TruView

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

TruView Editions & Modules

Additional Pricing Details

SolarWinds NPM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Starting Price

$0 Starting Price

SolarWinds NPM Editions & Modules

Edition
NPM$1,5831
  1. Starting Price
Additional Pricing Details

Rating Summary

Likelihood to Recommend

TruView
10.0
SolarWinds NPM
9.3

Likelihood to Renew

TruView
SolarWinds NPM
9.0

Usability

TruView
SolarWinds NPM
9.7

Reliability and Availability

TruView
SolarWinds NPM
8.2

Performance

TruView
SolarWinds NPM
5.5

Support Rating

TruView
10.0
SolarWinds NPM
9.3

Online Training

TruView
SolarWinds NPM
6.4

Implementation Rating

TruView
SolarWinds NPM
7.3

Scalability

TruView
SolarWinds NPM
7.3

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