What users are saying about
16 Ratings
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Top Rated
477 Ratings
16 Ratings
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Score 8.1 out of 100

SolarWinds NPM

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Top Rated
477 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

TruView

Netscout’s TruView monitoring system gives your IT department the perfect view of your network landscape. With the pulse hardware app, you can perform VoIP or HTTP network monitoring tests from specific remote locations and it will populate the analysis results into your console. This will give you perspective on how your sites are performing and detect any out of Service Level Agreement (SLA) performance even before users report it.
Claudio Hoffer | TrustRadius Reviewer

SolarWinds NPM

SolarWinds NPM works well for us as we are a relatively small shop with a limited number of servers/interfaces to monitor. If you were a larger shop the licensing for SolarWinds would get very expensive because they license it per "node" or item you want to monitor. If you want to monitor hardware and network on a single device, that's 2 nodes
Matthew Harper | TrustRadius Reviewer

Feature Rating Comparison

Network Performance Monitoring

TruView
9.5
SolarWinds NPM
8.5
Automated network device discovery
TruView
10.0
SolarWinds NPM
8.8
Network monitoring
TruView
10.0
SolarWinds NPM
9.5
Baseline threshold calculation
TruView
9.9
SolarWinds NPM
8.5
Alerts
TruView
10.0
SolarWinds NPM
9.4
Network capacity planning
TruView
10.0
SolarWinds NPM
7.9
Packet capture analysis
TruView
9.9
SolarWinds NPM
7.9
Network mapping
TruView
10.0
SolarWinds NPM
7.8
Customizable reports
TruView
5.1
SolarWinds NPM
8.5
Wireless infrastructure monitoring
TruView
10.0
SolarWinds NPM
7.9
Hardware health monitoring
TruView
10.0
SolarWinds NPM
8.9

Pros

TruView

  • The app monitoring gives you the details to set different filters and do a quick identification of the root cause of the problem.
  • Remarkable ability to store details of performance to analyze baselining, run advance troubleshooting, error detection and catalog by trends.
  • The ability to sync with a device/interface whether is physical or virtual gives me the standpoint to set analysis upon network traffic across LAN or WAN and also get the insight of Cloud segments, setting the triggers to find out where the behavior changes to non-production traffic.
Victor Arana | TrustRadius Reviewer

SolarWinds NPM

  • Using SNMP to automatically discover my network devices, while collecting the network information to produce a detailed network inventory.
  • The automatic discovery of the connection between L2 and L3 devices.
  • Using NetPath across the hybrid clouds is a time saver and pinpoints where to focus resources to fix issues.
JAMEY TITONE | TrustRadius Reviewer

Cons

TruView

  • Product features are sometimes overwhelming if the IT team is not used to this technology. For a small and mid-size company, the number of settings and work that is needed to implement the solution could be a long and exhausting process.
  • A "lite" version of Visual TruView could help a lot to small sized environments looking to develop the solution.
  • I would like to add some mitigation tools for simple/common problems that could be easily managed by a monitoring tool like Netscout TruView.
Claudio Hoffer | TrustRadius Reviewer

SolarWinds NPM

  • The map editor select rectangle needs to be improved on as when you drag it it can get out of control.
  • Need a more intuitive way to configure interfaces between nodes in map editor.
  • Acknowledging and erasing node warnings should be more intuitive.
Brian Rafferty | TrustRadius Reviewer

Likelihood to Renew

TruView

No score
No answers yet
No answers on this topic

SolarWinds NPM

SolarWinds NPM 9.2
Based on 22 answers
Low maintenance cost and great support on problems and issues. SolarWinds has been used here for over 10 years and we are able to have minimal down time and has been solid on monitoring and alerting on our network setup. They are constantly adding new and improving the product and making it better to use all around.
Bill Rieger | TrustRadius Reviewer

Usability

TruView

No score
No answers yet
No answers on this topic

SolarWinds NPM

SolarWinds NPM 8.5
Based on 10 answers
It's easy to use at first. But, when you would either like to go technical OR trying to add a custom monitor the ease of use goes out the door and requires a lot of time to learn its SDK / Back-end tools.Way too much emphasis on user to user support via their Thwack site. Skimping on support cost much? It's slightly disheartening to get better support from other customers then from the "success center" or calling support. Really hurts the ease of use for the product, because its fine until things don't work out of the box, then it gets frustratingly difficult.
Greg Richards | TrustRadius Reviewer

Support Rating

TruView

TruView 10.0
Based on 1 answer
As mentioned before, our deployment success depended on their expertise. Recommendations and overall response from their support engineers was out of this world. We, as supporters ourselves, are very critical in regards to the response times and knowledge of support services representatives. Often they just want to resolve your ticket not caring about the result, or focus only on the performance review we could give them. That's a standard behavior in most overseas support centers. The TruView engineers and management cared about us, our needs, and how they delivered the help we needed.
Claudio Hoffer | TrustRadius Reviewer

SolarWinds NPM

SolarWinds NPM 8.6
Based on 34 answers
In all of the times that we called support, someone at SolarWinds had the answer for us in a timely manner. Through thwack and other internet searching, we have been able to resolve all of our issues that arose to our satisfaction. The support staff have always been knowledgeable of their products or had a fellow support staff member to rely on to get the needed answers.
Jim Arendt | TrustRadius Reviewer

Alternatives Considered

TruView

Visual TruView is a solid competitor with solutions such as SolarWinds NPM, Nagios, PRTG, or SolarWinds NTA. Why we chose TruView was because it goes straight to what we were looking for, no hidden modules or subscriptions to secondaries licensing terms, to get the results that we were expecting. TruView takes it to another level.
Victor Arana | TrustRadius Reviewer

SolarWinds NPM

Other products I've used (Spiceworks, Mikrotik's The Dude) are good at their jobs but ultimately don't have the scalability of NPM or the more advanced network visibility features that make NPM so great. Other products (like Spiceworks especially) are also built as several products shoved into one -- an asset management platform, ticketing system, a network monitor, etc. -- and can be slow in performance or limited in their potential as a result.
Ted Sadler | TrustRadius Reviewer

Return on Investment

TruView

  • Tool consolidation, an amazing GUI that shows the most from the very beginning helping the IT Teams to set their own dashboards according to their needs.
  • When they meant one price tag, that's it! You won't get a headache after the purchase process is done.
  • Better be ready to set the scales your organization requires because if you miss something in the design you could get an application size that overrides your initial budget.
Victor Arana | TrustRadius Reviewer

SolarWinds NPM

  • We have not yet determined how to calculate ROI from NPM. It's definitely saved us lots of IT Ops time, and threshold-based warnings save us from downtime.
  • It's a stress reducer for IT Operations, once they feel confident in the monitoring solution and implementation.
  • Intelligent alerting helps us effectively categorize alerts as P1 or not, preventing unnecessary off-hours calls.
Matthew A. Osmond | TrustRadius Reviewer

Screenshots

Pricing Details

TruView

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SolarWinds NPM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

TruView
10.0
SolarWinds NPM
9.0

Likelihood to Renew

TruView
SolarWinds NPM
9.2

Usability

TruView
SolarWinds NPM
8.5

Reliability and Availability

TruView
SolarWinds NPM
8.2

Performance

TruView
SolarWinds NPM
5.5

Support Rating

TruView
10.0
SolarWinds NPM
8.6

Online Training

TruView
SolarWinds NPM
6.4

Implementation Rating

TruView
SolarWinds NPM
7.3

Scalability

TruView
SolarWinds NPM
7.3

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