NETSCOUT TruView vs. SolarWinds Network Performance Monitor (NPM)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
TruView
Score 8.0 out of 10
N/A
NETSCOUT TruView is a unified network monitoring and APM tool. TruView is deployed as hardware on-premises, and it can automate capacity planning and environment discovery and configuration.N/A
SolarWinds NPM
Score 8.7 out of 10
N/A
SolarWinds NPM is a monitoring and performance management platform. It provides performance troubleshooting support, auto network discovery, customizable thresholds, and can be rapidly deployed.
$1,638
per year
Pricing
NETSCOUT TruViewSolarWinds Network Performance Monitor (NPM)
Editions & Modules
No answers on this topic
NPM
$1,638
per year
Offerings
Pricing Offerings
TruViewSolarWinds NPM
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
NETSCOUT TruViewSolarWinds Network Performance Monitor (NPM)
Considered Both Products
TruView
Chose NETSCOUT TruView
Visual TruView is a solid competitor with solutions such as SolarWinds NPM, Nagios, PRTG, or SolarWinds NTA. Why we chose TruView was because it goes straight to what we were looking for, no hidden modules or subscriptions to secondaries licensing terms, to get the results that …
SolarWinds NPM

No answer on this topic

Top Pros
Top Cons
Features
NETSCOUT TruViewSolarWinds Network Performance Monitor (NPM)
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
NETSCOUT TruView
9.5
2 Ratings
SolarWinds Network Performance Monitor (NPM)
8.1
231 Ratings
Automated network device discovery10.02 Ratings8.1209 Ratings
Network monitoring10.02 Ratings8.9231 Ratings
Baseline threshold calculation10.02 Ratings7.8201 Ratings
Alerts10.02 Ratings8.8228 Ratings
Network capacity planning10.02 Ratings7.8188 Ratings
Packet capture analysis10.02 Ratings7.3130 Ratings
Network mapping10.02 Ratings7.6190 Ratings
Customizable reports5.12 Ratings8.4212 Ratings
Wireless infrastructure monitoring10.02 Ratings7.2152 Ratings
Hardware health monitoring10.02 Ratings8.7215 Ratings
User Ratings
NETSCOUT TruViewSolarWinds Network Performance Monitor (NPM)
Likelihood to Recommend
10.0
(2 ratings)
8.9
(237 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(24 ratings)
Usability
-
(0 ratings)
9.1
(19 ratings)
Availability
-
(0 ratings)
8.2
(2 ratings)
Performance
-
(0 ratings)
5.5
(2 ratings)
Support Rating
10.0
(2 ratings)
7.1
(42 ratings)
Online Training
-
(0 ratings)
6.4
(1 ratings)
Implementation Rating
-
(0 ratings)
7.3
(16 ratings)
Configurability
-
(0 ratings)
9.1
(2 ratings)
Ease of integration
-
(0 ratings)
7.3
(2 ratings)
Product Scalability
-
(0 ratings)
7.3
(1 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(2 ratings)
Vendor pre-sale
-
(0 ratings)
7.3
(2 ratings)
User Testimonials
NETSCOUT TruViewSolarWinds Network Performance Monitor (NPM)
Likelihood to Recommend
NETSCOUT
Netscout’s TruView monitoring system gives your IT department the perfect view of your network landscape. With the pulse hardware app, you can perform VoIP or HTTP network monitoring tests from specific remote locations and it will populate the analysis results into your console. This will give you perspective on how your sites are performing and detect any out of Service Level Agreement (SLA) performance even before users report it.
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SolarWinds
Solarwinds NPM is well suited for medium to large networks, it may be a bit heavy for the SOHO environment as most of the tools and reports are designed for monitoring KPIs which may not be critical for a small shop. NPM can handle large networks with several sites and mixed technologies ranging from networks, server systems, storage devices and SLA reporting.
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Pros
NETSCOUT
  • The app monitoring gives you the details to set different filters and do a quick identification of the root cause of the problem.
  • Remarkable ability to store details of performance to analyze baselining, run advance troubleshooting, error detection and catalog by trends.
  • The ability to sync with a device/interface whether is physical or virtual gives me the standpoint to set analysis upon network traffic across LAN or WAN and also get the insight of Cloud segments, setting the triggers to find out where the behavior changes to non-production traffic.
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SolarWinds
  • Out of the Monitoring of almost all Network Devices.
  • Build custom pollers to monitor which is not supported out of the box.
  • Further you can alert on these custom metrics and Out of the box metrics.
  • It provides you great dashboards, Reports features.
  • You can integrate it with any MoM layer tools either using its API or sending out traps.
  • Out of the box Integration with Service Now ITSM Tool.
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Cons
NETSCOUT
  • Product features are sometimes overwhelming if the IT team is not used to this technology. For a small and mid-size company, the number of settings and work that is needed to implement the solution could be a long and exhausting process.
  • A "lite" version of Visual TruView could help a lot to small sized environments looking to develop the solution.
  • I would like to add some mitigation tools for simple/common problems that could be easily managed by a monitoring tool like Netscout TruView.
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SolarWinds
  • The software upgrade process is a little hairy and has caused me trouble on occasion.
  • The server that it needs to run is a bit of a resource hog along with the SQL server.
  • Some additional features like the network map are a bit clunky compared to some other products that we use.
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Likelihood to Renew
NETSCOUT
No answers on this topic
SolarWinds
The entire IT staff relies on NPM in its daily operations. It would be impossible for us to maintain our level of service without it. If SolarWinds gets to proud of their product and begins to over charge for it, we would be forced to reconsider and use a different product. But as it stands it is worth the price to renew it.
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Usability
NETSCOUT
No answers on this topic
SolarWinds
SolarWinds Network Performance Monitor (NPM) is quite an extensive product, covering all our bases and requirements. There are a lot of customizable options and features which you can work with for their alerting which is really useful. I haven't found anything yet which I thought SolarWinds Network Performance Monitor (NPM) could do, but it actually couldn't so overall it works nicely and does the job.
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Reliability and Availability
NETSCOUT
No answers on this topic
SolarWinds
Has never failed me
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Performance
NETSCOUT
No answers on this topic
SolarWinds
Pages load slow, especially the bettors map. Could be that my server is old.
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Support Rating
NETSCOUT
As mentioned before, our deployment success depended on their expertise. Recommendations and overall response from their support engineers was out of this world. We, as supporters ourselves, are very critical in regards to the response times and knowledge of support services representatives. Often they just want to resolve your ticket not caring about the result, or focus only on the performance review we could give them. That's a standard behavior in most overseas support centers. The TruView engineers and management cared about us, our needs, and how they delivered the help we needed.
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SolarWinds
In all of the times that we called support, someone at SolarWinds had the answer for us in a timely manner. Through thwack and other internet searching, we have been able to resolve all of our issues that arose to our satisfaction. The support staff have always been knowledgeable of their products or had a fellow support staff member to rely on to get the needed answers.
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Online Training
NETSCOUT
No answers on this topic
SolarWinds
Would like an in person course
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Implementation Rating
NETSCOUT
No answers on this topic
SolarWinds
Make sure your inventory is accurate. Stand up some virtual machines for testing prior to installation. Make sure your database and its credentials are setup. Think about things you want to monitor that may not be obvious - UPS units, Door hardware, PBX systems, Fabric Channel switches, firewalls, routers, switches. Try to setup SNMP on these devices and have an IP that you will assign to the new server. If you do that it will go well.
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Alternatives Considered
NETSCOUT
Visual TruView is a solid competitor with solutions such as SolarWinds NPM, Nagios, PRTG, or SolarWinds NTA. Why we chose TruView was because it goes straight to what we were looking for, no hidden modules or subscriptions to secondaries licensing terms, to get the results that we were expecting. TruView takes it to another level.
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SolarWinds
We selected SolarWinds Network Performance Monitor because of the capabilities of the product versus the price. The tools also work well with their other products and support is fairly good. We have never had a problem when we needed to make a call.
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Scalability
NETSCOUT
No answers on this topic
SolarWinds
From the direction and information I have been given it is very flexible and scalelable
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Return on Investment
NETSCOUT
  • Tool consolidation, an amazing GUI that shows the most from the very beginning helping the IT Teams to set their own dashboards according to their needs.
  • When they meant one price tag, that's it! You won't get a headache after the purchase process is done.
  • Better be ready to set the scales your organization requires because if you miss something in the design you could get an application size that overrides your initial budget.
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SolarWinds
  • SolarWinds allows us to proactively address hardware issues before they impact the business. We recently had a server that was experiencing issues sporadically and we were able to use the data from SolarWinds to track down and correct the issue before it tanked the server.
  • SolarWinds gives our IT department some piece of mind knowing that they'll be alerted of any issues real time.
  • We can use SolarWinds data to justify needed to replace or upgrade certain equipment that is key to our core business.
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