What users are saying about
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.9 out of 100
Based on 17 reviews and ratings
15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 9.8 out of 100
Based on 15 reviews and ratings
Likelihood to Recommend
TruView
Netscout’s TruView monitoring system gives your IT department the perfect view of your network landscape. With the pulse hardware app, you can perform VoIP or HTTP network monitoring tests from specific remote locations and it will populate the analysis results into your console. This will give you perspective on how your sites are performing and detect any out of Service Level Agreement (SLA) performance even before users report it.
Security Specialist
BRADLEY, DENKOVICH & KARAYIANNIS, P.C.Law Practice, 51-200 employees
Untangle NG Firewall
Midsized business is where I have used it. Have used it to connect to other Untangle boxes across town and in other countries with NO issues and works with MS Domains across these VPN connections. Probably less appropriate for small home networks or large businesses.

Verified User
Administrator in Information Technology
Hospital & Health Care Company, 11-50 employeesFeature Rating Comparison
Network Performance Monitoring
TruView
9.5
Untangle NG Firewall
—
Automated network device discovery
TruView
10.0
Untangle NG Firewall
—
Network monitoring
TruView
10.0
Untangle NG Firewall
—
Baseline threshold calculation
TruView
10.0
Untangle NG Firewall
—
Alerts
TruView
10.0
Untangle NG Firewall
—
Network capacity planning
TruView
10.0
Untangle NG Firewall
—
Packet capture analysis
TruView
10.0
Untangle NG Firewall
—
Network mapping
TruView
10.0
Untangle NG Firewall
—
Customizable reports
TruView
5.1
Untangle NG Firewall
—
Wireless infrastructure monitoring
TruView
10.0
Untangle NG Firewall
—
Hardware health monitoring
TruView
10.0
Untangle NG Firewall
—
Firewall
TruView
—
Untangle NG Firewall
9.6
Identification Technologies
TruView
—
Untangle NG Firewall
9.7
Visualization Tools
TruView
—
Untangle NG Firewall
9.7
Content Inspection
TruView
—
Untangle NG Firewall
9.0
Policy-based Controls
TruView
—
Untangle NG Firewall
9.9
Active Directory and LDAP
TruView
—
Untangle NG Firewall
8.7
Firewall Management Console
TruView
—
Untangle NG Firewall
9.7
Reporting and Logging
TruView
—
Untangle NG Firewall
9.1
VPN
TruView
—
Untangle NG Firewall
9.9
High Availability
TruView
—
Untangle NG Firewall
10.0
Stateful Inspection
TruView
—
Untangle NG Firewall
9.4
Proxy Server
TruView
—
Untangle NG Firewall
10.0
Pros
TruView
- The app monitoring gives you the details to set different filters and do a quick identification of the root cause of the problem.
- Remarkable ability to store details of performance to analyze baselining, run advance troubleshooting, error detection and catalog by trends.
- The ability to sync with a device/interface whether is physical or virtual gives me the standpoint to set analysis upon network traffic across LAN or WAN and also get the insight of Cloud segments, setting the triggers to find out where the behavior changes to non-production traffic.
IT Manager
Stoneleaf Construction LLCConstruction, 51-200 employees
Untangle NG Firewall
- Web Filtering is strong, and can also do application fingerprinting to allow Facebook, but not Facebook games. Secondly, a separate partition called a "rack" can be set up to give one subnet or group of users different web filtering policies than another. For example, teachers would get more freedom to browse the web than students at a school.
- Built-in SD-WAN connectivity as part of your license. IPSEC tunnel creation is also amazingly easy.
- Will install on any x86 hardware created in the last 5-10 years. Ram and processor requirements per user are very low.
- Reporting is phenomenal, however you can get death by details very easily.

Verified User
Professional in Information Technology
Logistics and Supply Chain Company, 1001-5000 employeesCons
TruView
- Product features are sometimes overwhelming if the IT team is not used to this technology. For a small and mid-size company, the number of settings and work that is needed to implement the solution could be a long and exhausting process.
- A "lite" version of Visual TruView could help a lot to small sized environments looking to develop the solution.
- I would like to add some mitigation tools for simple/common problems that could be easily managed by a monitoring tool like Netscout TruView.
Security Specialist
BRADLEY, DENKOVICH & KARAYIANNIS, P.C.Law Practice, 51-200 employees
Untangle NG Firewall
- The dashboard could be a little more customizable.
- I've run into situations where custom reports do not save correctly.
- It's not always clear where certain configurations are located, but it's still easy to find them quickly.

Verified User
Administrator in Information Technology
Retail Company, 51-200 employeesLikelihood to Renew
TruView
No score
No answers yet
No answers on this topic
Untangle NG Firewall
Untangle NG Firewall 10.0
Based on 1 answer
Service renewal is in Feb 2021. We will be renewing!

Verified User
Professional in Information Technology
Information Technology & Services Company, 51-200 employeesSupport Rating
TruView
TruView 10.0
Based on 2 answers
As mentioned before, our deployment success depended on their expertise. Recommendations and overall response from their support engineers was out of this world. We, as supporters ourselves, are very critical in regards to the response times and knowledge of support services representatives. Often they just want to resolve your ticket not caring about the result, or focus only on the performance review we could give them. That's a standard behavior in most overseas support centers. The TruView engineers and management cared about us, our needs, and how they delivered the help we needed.
Security Specialist
BRADLEY, DENKOVICH & KARAYIANNIS, P.C.Law Practice, 51-200 employees
Untangle NG Firewall
Untangle NG Firewall 8.4
Based on 2 answers
I haven't used them much, but they did answer my question quickly.
Owner
Ingram Computer ServicesInformation Technology and Services, 1-10 employees
Alternatives Considered
TruView
Visual TruView is a solid competitor with solutions such as SolarWinds NPM, Nagios, PRTG, or SolarWinds NTA. Why we chose TruView was because it goes straight to what we were looking for, no hidden modules or subscriptions to secondaries licensing terms, to get the results that we were expecting. TruView takes it to another level.
IT Manager
Stoneleaf Construction LLCConstruction, 51-200 employees
Untangle NG Firewall
The Untangle NG Firewall is way more intuitive but the last barracuda I used was almost 8 years ago.
Systems Technician
Preston Memorial HospitalHospital & Health Care, 201-500 employees
Return on Investment
TruView
- Tool consolidation, an amazing GUI that shows the most from the very beginning helping the IT Teams to set their own dashboards according to their needs.
- When they meant one price tag, that's it! You won't get a headache after the purchase process is done.
- Better be ready to set the scales your organization requires because if you miss something in the design you could get an application size that overrides your initial budget.
IT Manager
Stoneleaf Construction LLCConstruction, 51-200 employees
Untangle NG Firewall
- Before my installation, I was getting called 3-4 times a week to clean malware infections. Now I am getting called 3-4 times a year.
- Employees are far more productive when they can't access their social media from their work computers.
- Spam has been blocked and quarantined from hitting our users' inboxes, drastically reducing the time it takes to sort through daily email.
Network and Systems Administrator
Coos County Family Health ServicesHospital & Health Care, 51-200 employees
Pricing Details
TruView
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Untangle NG Firewall
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No