What users are saying about
11 Ratings
11 Ratings
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Score 9.3 out of 100
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.3 out of 100

Likelihood to Recommend

TruView

Netscout’s TruView monitoring system gives your IT department the perfect view of your network landscape. With the pulse hardware app, you can perform VoIP or HTTP network monitoring tests from specific remote locations and it will populate the analysis results into your console. This will give you perspective on how your sites are performing and detect any out of Service Level Agreement (SLA) performance even before users report it.
Claudio Hoffer | TrustRadius Reviewer

Untangle NG Firewall

Places where it's well suited:
  • Churches/schools/small to medium businesses
  • SD-WAN
  • Web filtering appliance
  • Captive portal for guest wifi
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Network Performance Monitoring

TruView
9.4
Untangle NG Firewall
Automated network device discovery
TruView
9.8
Untangle NG Firewall
Network monitoring
TruView
10.0
Untangle NG Firewall
Baseline threshold calculation
TruView
9.6
Untangle NG Firewall
Alerts
TruView
9.8
Untangle NG Firewall
Network capacity planning
TruView
10.0
Untangle NG Firewall
Packet capture analysis
TruView
9.6
Untangle NG Firewall
Network mapping
TruView
9.8
Untangle NG Firewall
Customizable reports
TruView
5.9
Untangle NG Firewall
Wireless infrastructure monitoring
TruView
9.8
Untangle NG Firewall
Hardware health monitoring
TruView
10.0
Untangle NG Firewall

Firewall

TruView
Untangle NG Firewall
9.8
Identification Technologies
TruView
Untangle NG Firewall
10.0
Visualization Tools
TruView
Untangle NG Firewall
10.0
Content Inspection
TruView
Untangle NG Firewall
9.5
Policy-based Controls
TruView
Untangle NG Firewall
9.5
Active Directory and LDAP
TruView
Untangle NG Firewall
9.0
Firewall Management Console
TruView
Untangle NG Firewall
10.0
Reporting and Logging
TruView
Untangle NG Firewall
10.0
VPN
TruView
Untangle NG Firewall
9.5
High Availability
TruView
Untangle NG Firewall
10.0
Stateful Inspection
TruView
Untangle NG Firewall
10.0
Proxy Server
TruView
Untangle NG Firewall
10.0

Pros

TruView

  • The app monitoring gives you the details to set different filters and do a quick identification of the root cause of the problem.
  • Remarkable ability to store details of performance to analyze baselining, run advance troubleshooting, error detection and catalog by trends.
  • The ability to sync with a device/interface whether is physical or virtual gives me the standpoint to set analysis upon network traffic across LAN or WAN and also get the insight of Cloud segments, setting the triggers to find out where the behavior changes to non-production traffic.
Victor Arana | TrustRadius Reviewer

Untangle NG Firewall

  • The firewall is easy to set up and manage.
  • The open VPN while not as feature rich as some other options is rock solid and consistently needs nothing
  • The web filter app is great, it's easy to block broad categories or specific things as well as white list whatever is needed.
  • Support is responsive and accurate.
Anonymous | TrustRadius Reviewer

Cons

TruView

  • Product features are sometimes overwhelming if the IT team is not used to this technology. For a small and mid-size company, the number of settings and work that is needed to implement the solution could be a long and exhausting process.
  • A "lite" version of Visual TruView could help a lot to small sized environments looking to develop the solution.
  • I would like to add some mitigation tools for simple/common problems that could be easily managed by a monitoring tool like Netscout TruView.
Claudio Hoffer | TrustRadius Reviewer

Untangle NG Firewall

  • Support documents a little vague.
  • Interface can be confusing.
Matthew Ingram | TrustRadius Reviewer

Support

TruView

TruView 10.0
Based on 1 answer
As mentioned before, our deployment success depended on their expertise. Recommendations and overall response from their support engineers was out of this world. We, as supporters ourselves, are very critical in regards to the response times and knowledge of support services representatives. Often they just want to resolve your ticket not caring about the result, or focus only on the performance review we could give them. That's a standard behavior in most overseas support centers. The TruView engineers and management cared about us, our needs, and how they delivered the help we needed.
Claudio Hoffer | TrustRadius Reviewer

Untangle NG Firewall

Untangle NG Firewall 10.0
Based on 1 answer
I haven't used them much, but they did answer my question quickly.
Matthew Ingram | TrustRadius Reviewer

Alternatives Considered

TruView

Visual TruView is a solid competitor with solutions such as SolarWinds NPM, Nagios, PRTG, or SolarWinds NTA. Why we chose TruView was because it goes straight to what we were looking for, no hidden modules or subscriptions to secondaries licensing terms, to get the results that we were expecting. TruView takes it to another level.
Victor Arana | TrustRadius Reviewer

Untangle NG Firewall

The Untangle NG Firewall is way more intuitive but the last barracuda I used was almost 8 years ago.
Ken Thomas | TrustRadius Reviewer

Return on Investment

TruView

  • Tool consolidation, an amazing GUI that shows the most from the very beginning helping the IT Teams to set their own dashboards according to their needs.
  • When they meant one price tag, that's it! You won't get a headache after the purchase process is done.
  • Better be ready to set the scales your organization requires because if you miss something in the design you could get an application size that overrides your initial budget.
Victor Arana | TrustRadius Reviewer

Untangle NG Firewall

  • Before my installation, I was getting called 3-4 times a week to clean malware infections. Now I am getting called 3-4 times a year.
  • Employees are far more productive when they can't access their social media from their work computers.
  • Spam has been blocked and quarantined from hitting our users' inboxes, drastically reducing the time it takes to sort through daily email.
Gary Lamontagne | TrustRadius Reviewer

Pricing Details

TruView

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Untangle NG Firewall

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

TruView
9.8
Untangle NG Firewall
9.7

Support

TruView
10.0
Untangle NG Firewall
10.0

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