17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Likelihood to Recommend

TruView

Netscout’s TruView monitoring system gives your IT department the perfect view of your network landscape. With the pulse hardware app, you can perform VoIP or HTTP network monitoring tests from specific remote locations and it will populate the analysis results into your console. This will give you perspective on how your sites are performing and detect any out of Service Level Agreement (SLA) performance even before users report it.
Claudio Hoffer | TrustRadius Reviewer

Workspace ONE Intelligence for Consumer Apps

Crittercism is best as a bread crumb trail, stack track logging service to debug applications when you have an issue detecting a problem in your application. Its strength is not as a real-time logging platform to allow you to view production logs in real-time. However, it would be an extremely beneficial feature for Crittercism to add.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Network Performance Monitoring

TruView
9.5
Workspace ONE Intelligence for Consumer Apps
Automated network device discovery
TruView
10.0
Workspace ONE Intelligence for Consumer Apps
Network monitoring
TruView
10.0
Workspace ONE Intelligence for Consumer Apps
Baseline threshold calculation
TruView
10.0
Workspace ONE Intelligence for Consumer Apps
Alerts
TruView
10.0
Workspace ONE Intelligence for Consumer Apps
Network capacity planning
TruView
10.0
Workspace ONE Intelligence for Consumer Apps
Packet capture analysis
TruView
10.0
Workspace ONE Intelligence for Consumer Apps
Network mapping
TruView
10.0
Workspace ONE Intelligence for Consumer Apps
Customizable reports
TruView
5.1
Workspace ONE Intelligence for Consumer Apps
Wireless infrastructure monitoring
TruView
10.0
Workspace ONE Intelligence for Consumer Apps
Hardware health monitoring
TruView
10.0
Workspace ONE Intelligence for Consumer Apps

Pros

TruView

  • The app monitoring gives you the details to set different filters and do a quick identification of the root cause of the problem.
  • Remarkable ability to store details of performance to analyze baselining, run advance troubleshooting, error detection and catalog by trends.
  • The ability to sync with a device/interface whether is physical or virtual gives me the standpoint to set analysis upon network traffic across LAN or WAN and also get the insight of Cloud segments, setting the triggers to find out where the behavior changes to non-production traffic.
Victor Arana | TrustRadius Reviewer

Workspace ONE Intelligence for Consumer Apps

  • Identifying crashes users are experiencing.
  • Allowing us to see how many times the crash occurred.
  • Allowing us to see what times the crashes have occurred.
Anonymous | TrustRadius Reviewer

Cons

TruView

  • Product features are sometimes overwhelming if the IT team is not used to this technology. For a small and mid-size company, the number of settings and work that is needed to implement the solution could be a long and exhausting process.
  • A "lite" version of Visual TruView could help a lot to small sized environments looking to develop the solution.
  • I would like to add some mitigation tools for simple/common problems that could be easily managed by a monitoring tool like Netscout TruView.
Claudio Hoffer | TrustRadius Reviewer

Workspace ONE Intelligence for Consumer Apps

  • Limited support for open source APIs
  • Documentation and customer support needs improvement
Akshay Sharma | TrustRadius Reviewer

Support Rating

TruView

TruView 10.0
Based on 2 answers
As mentioned before, our deployment success depended on their expertise. Recommendations and overall response from their support engineers was out of this world. We, as supporters ourselves, are very critical in regards to the response times and knowledge of support services representatives. Often they just want to resolve your ticket not caring about the result, or focus only on the performance review we could give them. That's a standard behavior in most overseas support centers. The TruView engineers and management cared about us, our needs, and how they delivered the help we needed.
Claudio Hoffer | TrustRadius Reviewer

Workspace ONE Intelligence for Consumer Apps

No score
No answers yet
No answers on this topic

Alternatives Considered

TruView

Visual TruView is a solid competitor with solutions such as SolarWinds NPM, Nagios, PRTG, or SolarWinds NTA. Why we chose TruView was because it goes straight to what we were looking for, no hidden modules or subscriptions to secondaries licensing terms, to get the results that we were expecting. TruView takes it to another level.
Victor Arana | TrustRadius Reviewer

Workspace ONE Intelligence for Consumer Apps

I use both for different purposes. Twitter Fabric integration was easier for setup purposes and documentation was a lot clearer than Crittercism and geared towards Swift more so than Objective-C. Twitter Fabric is also better with real-time emails pointing to exact line number for a bug. Crittercism is better for bread crumb trails and stack traces to see the user flow and how a problem ending up becoming a problem in the first place.
Anonymous | TrustRadius Reviewer

Return on Investment

TruView

  • Tool consolidation, an amazing GUI that shows the most from the very beginning helping the IT Teams to set their own dashboards according to their needs.
  • When they meant one price tag, that's it! You won't get a headache after the purchase process is done.
  • Better be ready to set the scales your organization requires because if you miss something in the design you could get an application size that overrides your initial budget.
Victor Arana | TrustRadius Reviewer

Workspace ONE Intelligence for Consumer Apps

  • It helped improve our rating in the app store as we were catching more issues that users were experiencing after testing cycles were complete.
  • It helped employees get a better understanding of what they should be looking for during testing cycles.
  • It helped employees better diagnose and escalate issues to the software engineers.
Anonymous | TrustRadius Reviewer

Pricing Details

TruView

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Workspace ONE Intelligence for Consumer Apps

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Rating Summary

Likelihood to Recommend

TruView
10.0
Workspace ONE Intelligence for Consumer Apps
9.0

Support Rating

TruView
10.0
Workspace ONE Intelligence for Consumer Apps

Add comparison