What users are saying about
6 Ratings
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Score 8.2 out of 100
1 Ratings
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Score 10 out of 100

Likelihood to Recommend

Netsuite for Nonprofits

For small-medium sized non-profits I think NetSuite for Nonprofits is a great solution! For a larger organization, with multiple locations, the Household and Individual records start taking up a lot of room, so I could see a subsidiary account being necessary for easier system navigation
Anonymous | TrustRadius Reviewer

Qtego

We used it for mobile bidding at our annual fundraiser. They are also a part of the check-in process. They made both the auction and the check-in process so much easier at the event. We did not use it for donations last year but we absolutely will this year. I personally don't see where it could apply to our company outside of our event, but we will continue to use them for the gala for sure!!
Anonymous | TrustRadius Reviewer

Pros

Netsuite for Nonprofits

  • It appears to be designed for manufacturing sales.
Anonymous | TrustRadius Reviewer

Qtego

  • Excellent customer service
  • Great on-site support
  • Platform is easy to use
Anonymous | TrustRadius Reviewer

Cons

Netsuite for Nonprofits

  • The last department in our organization that we haven't been able to implement into NetSuite is out Volunteer department. The system we currently use for Volunteers to login and track their hours allows them to have a free user license. So far, we have not been able to find a way for NetSuite to do these things for us. We would love for a future portal to be created for our 200+ Volunteers to login and have accessibility to their hours without having to pay for them to all have licenses.
  • For reporting - we would like to be able to join to more than one level above or below the record the search/report is built on. It's been frustrating at times that we cannot pull in data off another custom record into a search or report.
  • We have found the Outlook-NetSuite integration has been less than desirable for us. Although emails do integrate, calendar events do not. Currently, many of our employees have to track appointments with Customers in both their Outlook and NetSuite calendars.
Anonymous | TrustRadius Reviewer

Qtego

  • Entering the information can be a bit tedious, but I will know what expect and to plan for this year
Anonymous | TrustRadius Reviewer

Alternatives Considered

Netsuite for Nonprofits

We were led to believe NetSuite was the best of both worlds, and would seamlessly combine a great CRM with a good accounting program.We have fewer problems on the accounting side, but the donor (customer) relations management database is very disappointing.
Anonymous | TrustRadius Reviewer

Qtego

No answers on this topic

Return on Investment

Netsuite for Nonprofits

  • We have been able to produce accurate and powerful data that's resulted in new grants being awarded.
  • We are able to see Customer and Donor involvement in one system now, resulting in greater understanding of depth of relationships across the organization.
  • We cut annual and monthly costs by implementing NetSuite and rolling our Donor relations CRM, client relations CRM, Accounting, and Expense reporting into one system.
Anonymous | TrustRadius Reviewer

Qtego

  • More people bidding
  • Check-in process at the event was smoother
  • Volunteers were more comfortable with the registration/check-in process
  • No negative impact
Anonymous | TrustRadius Reviewer

Pricing Details

Netsuite for Nonprofits

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Qtego

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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