15 Ratings
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Score 6 out of 100
45 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

Netsuite SuiteCommerce

For a larger multinational company, I would have a much lower rating. Especially with the ownership by Oracle it seems likely that the product will become more focused on smaller companies. For companies with less than a few hundred million of revenue or US only organisations, the ease of use and attractiveness of the interface will appeal to the finance community, and the manual effort will be more expected.
Anonymous | TrustRadius Reviewer

Oracle CX Commerce (formerly Oracle Commerce Cloud)

With development of Audiences, OCC is particularly well suited for providing UTM and geographic based personalization. We are a relatively small company with just one designer, one front end developer and four merchandisers so there are limits to how granular we can get in using the tools. There are also extensive B2B services available that we do not use at all. For smaller companies, OCC, may be more horsepower than they need.
Russell Glitman | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Netsuite SuiteCommerce
7.1
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
Product catalog & listings
Netsuite SuiteCommerce
6.9
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.6
Product management
Netsuite SuiteCommerce
7.9
Oracle CX Commerce (formerly Oracle Commerce Cloud)
6.8
Product variations
Netsuite SuiteCommerce
5.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.6
Website integration
Netsuite SuiteCommerce
8.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
9.6
Visual customization
Netsuite SuiteCommerce
7.9
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.6
Bulk product upload
Netsuite SuiteCommerce
Oracle CX Commerce (formerly Oracle Commerce Cloud)
7.7
Branding
Netsuite SuiteCommerce
Oracle CX Commerce (formerly Oracle Commerce Cloud)
7.7
Mobile storefront
Netsuite SuiteCommerce
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
CMS
Netsuite SuiteCommerce
Oracle CX Commerce (formerly Oracle Commerce Cloud)
6.4

Online Shopping Cart

Netsuite SuiteCommerce
9.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.2
Checkout user experience
Netsuite SuiteCommerce
9.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
Abandoned cart recovery
Netsuite SuiteCommerce
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3

Online Payment System

Netsuite SuiteCommerce
9.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
eCommerce security
Netsuite SuiteCommerce
9.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3

eCommerce Business Management

Netsuite SuiteCommerce
9.7
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
Order processing
Netsuite SuiteCommerce
10.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
Inventory management
Netsuite SuiteCommerce
10.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
Shipping
Netsuite SuiteCommerce
9.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.6
Multi-site management
Netsuite SuiteCommerce
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
Custom functionality
Netsuite SuiteCommerce
Oracle CX Commerce (formerly Oracle Commerce Cloud)
6.7

eCommerce Marketing

Netsuite SuiteCommerce
Oracle CX Commerce (formerly Oracle Commerce Cloud)
7.9
Promotions & discounts
Netsuite SuiteCommerce
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
Personalized recommendations
Netsuite SuiteCommerce
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
SEO
Netsuite SuiteCommerce
Oracle CX Commerce (formerly Oracle Commerce Cloud)
7.6

Pros

Netsuite SuiteCommerce

  • Reporting, able to pull accurate detailed data.
  • Different departments are able to create searches to pull the data they need.
  • Teams are able to have different roles to see only the data they need.
Anonymous | TrustRadius Reviewer

Oracle CX Commerce (formerly Oracle Commerce Cloud)

  • OCC has internationalization capabilities and makes it easy to build multinational and multilingual online shops.
  • A business user can easily extend the catalog structure by adding new product attributes. They can also change the look and feel/design of the page without development.
  • It is easy to add new functionalities by creating some widgets which can be uploaded to the target environment. So it is very easy to extend the payment gateway and add new payment providers.
  • Release cycles are much shorter and less CRs are needed.
Heiko Mock | TrustRadius Reviewer

Cons

Netsuite SuiteCommerce

  • Customizing the invoices and purchase orders is very frustrating and not at all intuitive.
  • One set of books for multiple currencies can be made more simple.
  • Needs to expand accessibility to external input.
Anonymous | TrustRadius Reviewer

Oracle CX Commerce (formerly Oracle Commerce Cloud)

  • Absence of an IDE - Changes that our developers make on their local IDEs have to be uploaded back to the Cloud, and vice-versa. It would be nice to make these edits/changes in real-time.
  • Pricing models need improvements - Pricing models are pretty harsh and probably out of the scope for medium-sized companies and smaller.
  • Slow transaction processing - Not something that happens very often, but there will be times where it takes over 10 seconds for a given transaction to be processed.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Netsuite SuiteCommerce

No score
No answers yet
No answers on this topic

Oracle CX Commerce (formerly Oracle Commerce Cloud)

Oracle CX Commerce (formerly Oracle Commerce Cloud) 9.1
Based on 1 answer
Oracle Commerce Cloud is definitely not my favorite platform to use, however our company has gotten very comfortable with the way our website operates using it so I do not see us switching to a different product any time soon. Over time, I’ve grown to have a love/hate relationship with this product, but as I learn more about what it offers I come to appreciate its functionality more
Felicia DiSano | TrustRadius Reviewer

Alternatives Considered

Netsuite SuiteCommerce

The business had prior experience of SAP R/3 and NetSuite. The ease of use of NetSuite was a clear preference over the less intuitive and more rigid SAP
Anonymous | TrustRadius Reviewer

Oracle CX Commerce (formerly Oracle Commerce Cloud)

We weighed a few different options, including adjusting our own custom solution, but ultimately chose OCC due to Oracle's backing and integration with other Oracle items, which we also acquired (ERP, project management, etc.). Really, it's about a stable ecosystem with a massive amount of resources behind it - we're confident that any issues we run into can either be easily fixed, or it's a large enough ecosystem with users that there's an acceptable workaround that someone already has found. AI integration out-of-the-box is pretty great, too.
Michael Weissberg | TrustRadius Reviewer

Return on Investment

Netsuite SuiteCommerce

  • Limit to creating new promotions website.
  • Deleting old or incorrect inventory can cause issues later on.
Anonymous | TrustRadius Reviewer

Oracle CX Commerce (formerly Oracle Commerce Cloud)

  • We were able to drive sales for one of our clients up by 50% over the course of a 6 month window by revamping their online web store with Oracle ATG.
  • Sharing data and communication improved greatly between legal/finance and marketing.
Joseph R. Sweeney | TrustRadius Reviewer

Pricing Details

Netsuite SuiteCommerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Oracle CX Commerce (formerly Oracle Commerce Cloud)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Netsuite SuiteCommerce
6.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
6.4

Likelihood to Renew

Netsuite SuiteCommerce
Oracle CX Commerce (formerly Oracle Commerce Cloud)
9.1

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