What users are saying about
15 Ratings
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Score 6 out of 100
2 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Netsuite SuiteCommerce

For a larger multinational company, I would have a much lower rating. Especially with the ownership by Oracle it seems likely that the product will become more focused on smaller companies. For companies with less than a few hundred million of revenue or US only organisations, the ease of use and attractiveness of the interface will appeal to the finance community, and the manual effort will be more expected.
Anonymous | TrustRadius Reviewer

PAR Brink POS

Brink just needs to continue to develop its technology for the every-changing industry.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Netsuite SuiteCommerce
7.1
PAR Brink POS
Product catalog & listings
Netsuite SuiteCommerce
6.9
PAR Brink POS
Product management
Netsuite SuiteCommerce
7.9
PAR Brink POS
Product variations
Netsuite SuiteCommerce
5.0
PAR Brink POS
Website integration
Netsuite SuiteCommerce
8.0
PAR Brink POS
Visual customization
Netsuite SuiteCommerce
7.9
PAR Brink POS

Online Shopping Cart

Netsuite SuiteCommerce
9.0
PAR Brink POS
Checkout user experience
Netsuite SuiteCommerce
9.0
PAR Brink POS

Online Payment System

Netsuite SuiteCommerce
9.0
PAR Brink POS
eCommerce security
Netsuite SuiteCommerce
9.0
PAR Brink POS

eCommerce Business Management

Netsuite SuiteCommerce
9.7
PAR Brink POS
Order processing
Netsuite SuiteCommerce
10.0
PAR Brink POS
Inventory management
Netsuite SuiteCommerce
10.0
PAR Brink POS
Shipping
Netsuite SuiteCommerce
9.0
PAR Brink POS

Pros

Netsuite SuiteCommerce

  • Reporting, able to pull accurate detailed data.
  • Different departments are able to create searches to pull the data they need.
  • Teams are able to have different roles to see only the data they need.
Anonymous | TrustRadius Reviewer

PAR Brink POS

  • Brink has a simple interface for the team to use in their day to day.
  • Brink is mostly simple to reconfigure to our needs in the field.
Anonymous | TrustRadius Reviewer

Cons

Netsuite SuiteCommerce

  • Customizing the invoices and purchase orders is very frustrating and not at all intuitive.
  • One set of books for multiple currencies can be made more simple.
  • Needs to expand accessibility to external input.
Anonymous | TrustRadius Reviewer

PAR Brink POS

  • Brink could update its hardware to the sign of the times with guest interactive POS.
  • Appears clunky at times with its processes and steps.
  • Brink needs to be able to edit it reporting features to get the desired result for time clock compliance especially in CA with Meal Break Laws.
  • Brink needs to integrate its time clock process in CA, for a team member to accept or decline time clock edits and to waive a mandatory break.
  • Brink needs better integration with KDS systems to do exactly what we need it to do as our business model develops into the future.
Anonymous | TrustRadius Reviewer

Support Rating

Netsuite SuiteCommerce

No score
No answers yet
No answers on this topic

PAR Brink POS

PAR Brink POS 8.0
Based on 1 answer
I believe Brink has been very responsive to our needs and requests
Anonymous | TrustRadius Reviewer

Alternatives Considered

Netsuite SuiteCommerce

The business had prior experience of SAP R/3 and NetSuite. The ease of use of NetSuite was a clear preference over the less intuitive and more rigid SAP
Anonymous | TrustRadius Reviewer

PAR Brink POS

I inherited Brink and it works for us for now. But as we grow in CA and other markets, Brink maybe becomes a challenge with time record compliance and the ability to perform up to expectations with KDS systems.
Anonymous | TrustRadius Reviewer

Return on Investment

Netsuite SuiteCommerce

  • Limit to creating new promotions website.
  • Deleting old or incorrect inventory can cause issues later on.
Anonymous | TrustRadius Reviewer

PAR Brink POS

  • Positive impact on its simplicity with our growth and ability to teach and transform our business.
  • Negative impact on the business with time clock compliance in CA. We need more functionality for the Team Member experience in time clock management.
Anonymous | TrustRadius Reviewer

Pricing Details

Netsuite SuiteCommerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PAR Brink POS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Netsuite SuiteCommerce
6.0
PAR Brink POS
7.0

Support Rating

Netsuite SuiteCommerce
PAR Brink POS
8.0

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