What users are saying about
15 Ratings
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Score 6 out of 100
22 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Netsuite SuiteCommerce

For a larger multinational company, I would have a much lower rating. Especially with the ownership by Oracle it seems likely that the product will become more focused on smaller companies. For companies with less than a few hundred million of revenue or US only organisations, the ease of use and attractiveness of the interface will appeal to the finance community, and the manual effort will be more expected.
Anonymous | TrustRadius Reviewer

PrestaShop

Being a self-hosted solution, it is well suited for people who have a minimum of technical and coding knowledge. If you have no technical skills, you may need to go with other options that are hosted. Also, if you are not willing to invest in customizations and add-ons, PrestaShop would not be the best option to go with.
Lichaa TRAD | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Netsuite SuiteCommerce
7.1
PrestaShop
6.7
Product catalog & listings
Netsuite SuiteCommerce
6.9
PrestaShop
8.5
Product management
Netsuite SuiteCommerce
7.9
PrestaShop
6.5
Product variations
Netsuite SuiteCommerce
5.0
PrestaShop
5.0
Website integration
Netsuite SuiteCommerce
8.0
PrestaShop
9.0
Visual customization
Netsuite SuiteCommerce
7.9
PrestaShop
6.0
Bulk product upload
Netsuite SuiteCommerce
PrestaShop
5.0
Branding
Netsuite SuiteCommerce
PrestaShop
5.0
Mobile storefront
Netsuite SuiteCommerce
PrestaShop
8.5
CMS
Netsuite SuiteCommerce
PrestaShop
7.0

Online Shopping Cart

Netsuite SuiteCommerce
9.0
PrestaShop
6.8
Checkout user experience
Netsuite SuiteCommerce
9.0
PrestaShop
7.5
Abandoned cart recovery
Netsuite SuiteCommerce
PrestaShop
6.0

Online Payment System

Netsuite SuiteCommerce
9.0
PrestaShop
7.0
eCommerce security
Netsuite SuiteCommerce
9.0
PrestaShop
7.0

eCommerce Business Management

Netsuite SuiteCommerce
9.7
PrestaShop
8.1
Order processing
Netsuite SuiteCommerce
10.0
PrestaShop
8.0
Inventory management
Netsuite SuiteCommerce
10.0
PrestaShop
8.0
Shipping
Netsuite SuiteCommerce
9.0
PrestaShop
10.0
Multi-site management
Netsuite SuiteCommerce
PrestaShop
7.0
Custom functionality
Netsuite SuiteCommerce
PrestaShop
7.5

eCommerce Marketing

Netsuite SuiteCommerce
PrestaShop
5.8
Promotions & discounts
Netsuite SuiteCommerce
PrestaShop
7.5
Personalized recommendations
Netsuite SuiteCommerce
PrestaShop
5.5
SEO
Netsuite SuiteCommerce
PrestaShop
4.5

Pros

Netsuite SuiteCommerce

  • Reporting, able to pull accurate detailed data.
  • Different departments are able to create searches to pull the data they need.
  • Teams are able to have different roles to see only the data they need.
Anonymous | TrustRadius Reviewer

PrestaShop

  • Administration panel is easy and essential
  • Product configuration is ready to go and product page comes with lots of information
  • It doesn't require huge server resources
Marco Casieri | TrustRadius Reviewer

Cons

Netsuite SuiteCommerce

  • Customizing the invoices and purchase orders is very frustrating and not at all intuitive.
  • One set of books for multiple currencies can be made more simple.
  • Needs to expand accessibility to external input.
Anonymous | TrustRadius Reviewer

PrestaShop

  • Documentation and support needs to be updated and expanded. There's a lack of books, and the only support aside from the forum is official prestashop support, which is not cheap. The system is too massive to have such little support.
  • Too many things can go wrong with too little explanation as to why. Too much time is wasted trying to figure out why prestashop isn't working as intended because of this. Seems that most of the questions online are people fumbling around with vague issues and errors and no explanation.
  • Code should either be organized more intuitively, or there should be more help outlining what is going on during runtime for debug purposes. Why is there not a built in way to display the tpl that is being loaded in each section? I tried figuring out how to do it myself using the documentation but gave up. Instead I have to swim through the entire code to figure out how to do it myself. Should not be this complicated.
  • Too many things can go wrong when transferring or copying the website, which essentially breaks everything. Again, too little help and messages explaining why things don't work. Internet search shows that this is a common issue.
Shay O'Neil | TrustRadius Reviewer

Alternatives Considered

Netsuite SuiteCommerce

The business had prior experience of SAP R/3 and NetSuite. The ease of use of NetSuite was a clear preference over the less intuitive and more rigid SAP
Anonymous | TrustRadius Reviewer

PrestaShop

In the past I have used Magento, which is a very popular platform, but personally it didn't sit well with me because of the complexity of the back-end and how inconvenient it was for developers. Shopify is more for a quick setup and hands-off approach. It's good for those who want a simple install with minimal involvement.
Anonymous | TrustRadius Reviewer

Return on Investment

Netsuite SuiteCommerce

  • Limit to creating new promotions website.
  • Deleting old or incorrect inventory can cause issues later on.
Anonymous | TrustRadius Reviewer

PrestaShop

  • Get the work done.
  • Not very SEO friendly.
Anonymous | TrustRadius Reviewer

Screenshots

Netsuite SuiteCommerce

Pricing Details

Netsuite SuiteCommerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PrestaShop

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Netsuite SuiteCommerce
6.0
PrestaShop
8.0

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