What users are saying about
15 Ratings
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Score 6 out of 100
1 Ratings
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Score 10 out of 100

Likelihood to Recommend

Netsuite SuiteCommerce

For a larger multinational company, I would have a much lower rating. Especially with the ownership by Oracle it seems likely that the product will become more focused on smaller companies. For companies with less than a few hundred million of revenue or US only organisations, the ease of use and attractiveness of the interface will appeal to the finance community, and the manual effort will be more expected.
Anonymous | TrustRadius Reviewer

Rain Retail Software

If you are doing all the different streams of business music stores or similar small businesses would have Rain Point of Sale is a great solution. If your store is more similar to a gift shop or cafe it may be too much for your needs.
Miles Stewart | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Netsuite SuiteCommerce
7.1
Rain Retail Software
Product catalog & listings
Netsuite SuiteCommerce
6.9
Rain Retail Software
Product management
Netsuite SuiteCommerce
7.9
Rain Retail Software
Product variations
Netsuite SuiteCommerce
5.0
Rain Retail Software
Website integration
Netsuite SuiteCommerce
8.0
Rain Retail Software
Visual customization
Netsuite SuiteCommerce
7.9
Rain Retail Software

Online Shopping Cart

Netsuite SuiteCommerce
9.0
Rain Retail Software
Checkout user experience
Netsuite SuiteCommerce
9.0
Rain Retail Software

Online Payment System

Netsuite SuiteCommerce
9.0
Rain Retail Software
eCommerce security
Netsuite SuiteCommerce
9.0
Rain Retail Software

eCommerce Business Management

Netsuite SuiteCommerce
9.7
Rain Retail Software
Order processing
Netsuite SuiteCommerce
10.0
Rain Retail Software
Inventory management
Netsuite SuiteCommerce
10.0
Rain Retail Software
Shipping
Netsuite SuiteCommerce
9.0
Rain Retail Software

Pros

Netsuite SuiteCommerce

  • Reporting, able to pull accurate detailed data.
  • Different departments are able to create searches to pull the data they need.
  • Teams are able to have different roles to see only the data they need.
Anonymous | TrustRadius Reviewer

Rain Retail Software

  • Integration. One customer list. One product item list. One inventory count. POS and website store that function in real time with each other.
  • Responsiveness. New features and tweaks to the user interface are actually constantly being developed based on our feedback and requests.
  • Multiple location support. We have two stores and many of the other platforms we shopped didn't have good solutions for that. Rain lets us have a combined product database with different reorder preferences. Also, a new update to the system made transferring serial numbered products even easier.
Miles Stewart | TrustRadius Reviewer

Cons

Netsuite SuiteCommerce

  • Customizing the invoices and purchase orders is very frustrating and not at all intuitive.
  • One set of books for multiple currencies can be made more simple.
  • Needs to expand accessibility to external input.
Anonymous | TrustRadius Reviewer

Rain Retail Software

  • Reorder amount preset options could more sophisticated. I'd like to see the option to automatically "round up" the preset reorder qty up to 10 or 12 or 6, etc. This was possible previously but they added other options that changed the automated reorder suggestion to the difference between your current count the ideal count you have set for each product. This is good for some items, but not for others. Guitar strings come in a box of 12, but sheet music can be any number. And then some items we purchase in a box and then sell individually. Rain does allow for that in the purchase order automated reorder quantity. Mostly, I change each reorder quantity as I am copying and pasting the product codes into the vendor's website. Not huge deal breaker. And I believe they will eventually add more options like I want to see.
  • You do need the internet to do business. So in case of a localized broadband outage you can use your mobile device as a hot spot.
Miles Stewart | TrustRadius Reviewer

Likelihood to Renew

Netsuite SuiteCommerce

No score
No answers yet
No answers on this topic

Rain Retail Software

Rain Retail Software 10.0
Based on 1 answer
We are very pleased with the service
Miles Stewart | TrustRadius Reviewer

Alternatives Considered

Netsuite SuiteCommerce

The business had prior experience of SAP R/3 and NetSuite. The ease of use of NetSuite was a clear preference over the less intuitive and more rigid SAP
Anonymous | TrustRadius Reviewer

Rain Retail Software

We migrated from a less integrated situation of running ShopKeep for a POS system and the AIMsi as a billing solution. This created a lot of extra steps for a large percentage of tasks. AIMsi is just to hard to work with and it is very difficult to use it efficiently across multiple locations since tri-tech wants to license how many computers you can use it on and so on. ShopKeep works well but we wanted ti move on to something a tiny bit more sophisticated for tracking repairs and replacing some of the billing functions of AIMsi, and we wanted to have a web store finally. ShopKeep doesn't go past being an easy to train on POS system with inventory tracking.
Miles Stewart | TrustRadius Reviewer

Return on Investment

Netsuite SuiteCommerce

  • Limit to creating new promotions website.
  • Deleting old or incorrect inventory can cause issues later on.
Anonymous | TrustRadius Reviewer

Rain Retail Software

  • We did not have any type of web-store before starting up with Rain Point of Sale so adding that online presence has helped us bring first-time customers into the store
  • We have had one or two bad deals happen because of the site - so watch out for scammers using temporary office space with a fake business as the ship to address. Not Rain's fault, just part of doing business online.
Miles Stewart | TrustRadius Reviewer

Screenshots

Netsuite SuiteCommerce

Pricing Details

Netsuite SuiteCommerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rain Retail Software

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

Netsuite SuiteCommerce
6.0
Rain Retail Software
10.0

Likelihood to Renew

Netsuite SuiteCommerce
Rain Retail Software
10.0

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