15 Ratings
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Score 6 out of 100
4 Ratings
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Score 6.6 out of 100

Likelihood to Recommend

Netsuite SuiteCommerce

For a larger multinational company, I would have a much lower rating. Especially with the ownership by Oracle it seems likely that the product will become more focused on smaller companies. For companies with less than a few hundred million of revenue or US only organisations, the ease of use and attractiveness of the interface will appeal to the finance community, and the manual effort will be more expected.
Anonymous | TrustRadius Reviewer

Siriusware Salespoint Solutions

Siriusware seems best suited for organizations that are working with many programs and events that are running at different times. You are able to easily check registration for different events at the same time which is very helpful. If you have staff that are focusing just on data analysis and reporting then Siriusware would be very useful for them. On the flip side if you need to train seasonal staff on the point of sale and process multiple sales in a quick amount of time then this is not the best fit. The interface can be clunky and slow especially when you have internet problems.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Netsuite SuiteCommerce
7.1
Siriusware Salespoint Solutions
Product catalog & listings
Netsuite SuiteCommerce
6.9
Siriusware Salespoint Solutions
Product management
Netsuite SuiteCommerce
7.9
Siriusware Salespoint Solutions
Product variations
Netsuite SuiteCommerce
5.0
Siriusware Salespoint Solutions
Website integration
Netsuite SuiteCommerce
8.0
Siriusware Salespoint Solutions
Visual customization
Netsuite SuiteCommerce
7.9
Siriusware Salespoint Solutions

Online Shopping Cart

Netsuite SuiteCommerce
9.0
Siriusware Salespoint Solutions
Checkout user experience
Netsuite SuiteCommerce
9.0
Siriusware Salespoint Solutions

Online Payment System

Netsuite SuiteCommerce
9.0
Siriusware Salespoint Solutions
eCommerce security
Netsuite SuiteCommerce
9.0
Siriusware Salespoint Solutions

eCommerce Business Management

Netsuite SuiteCommerce
9.7
Siriusware Salespoint Solutions
Order processing
Netsuite SuiteCommerce
10.0
Siriusware Salespoint Solutions
Inventory management
Netsuite SuiteCommerce
10.0
Siriusware Salespoint Solutions
Shipping
Netsuite SuiteCommerce
9.0
Siriusware Salespoint Solutions

Pros

Netsuite SuiteCommerce

  • Reporting, able to pull accurate detailed data.
  • Different departments are able to create searches to pull the data they need.
  • Teams are able to have different roles to see only the data they need.
Anonymous | TrustRadius Reviewer

Siriusware Salespoint Solutions

  • Some support agents are helpful
  • Basic front end is good
  • Up-time is good
Anonymous | TrustRadius Reviewer

Cons

Netsuite SuiteCommerce

  • Customizing the invoices and purchase orders is very frustrating and not at all intuitive.
  • One set of books for multiple currencies can be made more simple.
  • Needs to expand accessibility to external input.
Anonymous | TrustRadius Reviewer

Siriusware Salespoint Solutions

  • The integration with our CRM (Raiser's Edge) leaves much to be desired. It is kind of a mess.
  • There are a lot of moving pieces and if something gets inadvertently skipped during the backend set-up of forms, it can create real headaches.
  • It is not especially intuitive to use, in my opinion.
Amy Barker, bCRE | TrustRadius Reviewer

Alternatives Considered

Netsuite SuiteCommerce

The business had prior experience of SAP R/3 and NetSuite. The ease of use of NetSuite was a clear preference over the less intuitive and more rigid SAP
Anonymous | TrustRadius Reviewer

Siriusware Salespoint Solutions

Any POS implementation is a lot of work, and a lot of learning for Admin, IT, management, end users, etc. This was selected by a consultant we hired. We have many regrets regarding the process, but are now kind of stuck and it is basically getting the job done. It is not ideal, but the people who chose this have learned a lot in the process.
Anonymous | TrustRadius Reviewer

Return on Investment

Netsuite SuiteCommerce

  • Limit to creating new promotions website.
  • Deleting old or incorrect inventory can cause issues later on.
Anonymous | TrustRadius Reviewer

Siriusware Salespoint Solutions

  • It has allowed us to look at our total revenue more easily and figure out where we are falling short.
  • We do face more issues from the customer having difficulty registering for programs because of some of the limitations when being used as a online ticket point of sale.
  • It has allowed us to process refunds ourselves, which we were not able to do, which has allowed for better customer interaction.
Anonymous | TrustRadius Reviewer

Pricing Details

Netsuite SuiteCommerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Siriusware Salespoint Solutions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Netsuite SuiteCommerce
6.0
Siriusware Salespoint Solutions
4.5

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