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Top Rated
47 Ratings
20 Ratings
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Score 7.3 out of 100

Spryker Cloud Commerce OS

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Top Rated
47 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Likelihood to Recommend

Netsuite SuiteCommerce

For a larger multinational company, I would have a much lower rating. Especially with the ownership by Oracle it seems likely that the product will become more focused on smaller companies. For companies with less than a few hundred million of revenue or US only organisations, the ease of use and attractiveness of the interface will appeal to the finance community, and the manual effort will be more expected.
Anonymous | TrustRadius Reviewer

Spryker Cloud Commerce OS

Spryker Could Commerce OS is very well suited for companies which plans to have a high load/availability systems with large volume of orders or plans to implement an omni-channel business model. To sum up: the more complex your business model is - the more value you van extract from Spryker Commerce OS.Less appropriate would be to use Spryker for smaller, more standard retail business models.
Saulius Lazaravičius | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Netsuite SuiteCommerce
9.1
Spryker Cloud Commerce OS
7.3
Product catalog & listings
Netsuite SuiteCommerce
10.0
Spryker Cloud Commerce OS
7.8
Product management
Netsuite SuiteCommerce
10.0
Spryker Cloud Commerce OS
6.9
Bulk product upload
Netsuite SuiteCommerce
8.0
Spryker Cloud Commerce OS
7.7
Branding
Netsuite SuiteCommerce
10.0
Spryker Cloud Commerce OS
7.5
Mobile storefront
Netsuite SuiteCommerce
7.0
Spryker Cloud Commerce OS
7.9
Product variations
Netsuite SuiteCommerce
10.0
Spryker Cloud Commerce OS
7.9
Website integration
Netsuite SuiteCommerce
10.0
Spryker Cloud Commerce OS
Visual customization
Netsuite SuiteCommerce
10.0
Spryker Cloud Commerce OS
7.2
CMS
Netsuite SuiteCommerce
7.0
Spryker Cloud Commerce OS
5.5

Online Shopping Cart

Netsuite SuiteCommerce
7.5
Spryker Cloud Commerce OS
7.7
Abandoned cart recovery
Netsuite SuiteCommerce
8.0
Spryker Cloud Commerce OS
7.8
Checkout user experience
Netsuite SuiteCommerce
7.0
Spryker Cloud Commerce OS
7.5

Online Payment System

Netsuite SuiteCommerce
5.0
Spryker Cloud Commerce OS
8.0
eCommerce security
Netsuite SuiteCommerce
5.0
Spryker Cloud Commerce OS
8.0

eCommerce Marketing

Netsuite SuiteCommerce
7.7
Spryker Cloud Commerce OS
7.3
Promotions & discounts
Netsuite SuiteCommerce
8.0
Spryker Cloud Commerce OS
7.9
Personalized recommendations
Netsuite SuiteCommerce
7.0
Spryker Cloud Commerce OS
7.0
SEO
Netsuite SuiteCommerce
8.0
Spryker Cloud Commerce OS
7.0

eCommerce Business Management

Netsuite SuiteCommerce
8.4
Spryker Cloud Commerce OS
8.1
Multi-site management
Netsuite SuiteCommerce
8.0
Spryker Cloud Commerce OS
8.1
Order processing
Netsuite SuiteCommerce
9.0
Spryker Cloud Commerce OS
8.3
Inventory management
Netsuite SuiteCommerce
9.0
Spryker Cloud Commerce OS
7.7
Shipping
Netsuite SuiteCommerce
6.0
Spryker Cloud Commerce OS
7.9
Custom functionality
Netsuite SuiteCommerce
10.0
Spryker Cloud Commerce OS
8.4

Pros

Netsuite SuiteCommerce

  • Reporting, able to pull accurate detailed data.
  • Different departments are able to create searches to pull the data they need.
  • Teams are able to have different roles to see only the data they need.
Anonymous | TrustRadius Reviewer

Spryker Cloud Commerce OS

  • Data Importers - Spryker is able to cope with large chunks of data ingest e.g. from PIM or ERP. Its integrated Middleware of handling this data.
  • Scaling - Modern architecture makes it possible to scale flexible.
  • Internationalization - Role our your shop with different assortments, pricing and products with out of the box features.
  • Pricing - Spryker supports custom pricing out of the box (volume prices, gross/net prices, customer specific pricing).
  • Order Management.
Anonymous | TrustRadius Reviewer

Cons

Netsuite SuiteCommerce

  • Customizing the invoices and purchase orders is very frustrating and not at all intuitive.
  • One set of books for multiple currencies can be made more simple.
  • Needs to expand accessibility to external input.
Anonymous | TrustRadius Reviewer

Spryker Cloud Commerce OS

  • Content - content administration is not a strong part of Spryker, although it improved over the years. I still see room for improvement in the world of bigger CMS systems being able to also do "commerce".
  • Backoffice-usability - for non-technical users the first few days, weeks and month[s] can be full of surprises. An extended documentation, or more intuitive handling on the backoffice could serve every party on Spryker.
  • Off-the-shelf internationalization - Spryker right now comes with an initial data set in English and German, which is for a German based company already a pretty stable starting point. Extension on the base data for Europe-wide used countries would be very helpful - French, Italian, Polish, Russian, etc.
Moritz Jung | TrustRadius Reviewer

Usability

Netsuite SuiteCommerce

Netsuite SuiteCommerce 7.0
Based on 1 answer
It's hard to understand at first but once you get the hang of it it's slot easier to understand
Anonymous | TrustRadius Reviewer

Spryker Cloud Commerce OS

Spryker Cloud Commerce OS 7.8
Based on 34 answers
We extended the B2B frontend as part of the projects and were able to build on a very user-friendly design there. In addition, the Spryker backend also offers very good usability and the daily work with the system is a pleasure.
Jan Stöckel | TrustRadius Reviewer

Support Rating

Netsuite SuiteCommerce

Netsuite SuiteCommerce 6.0
Based on 1 answer
Support is generally slow ,but they will resolve the issue if it's in their code not in your own customization
Anonymous | TrustRadius Reviewer

Spryker Cloud Commerce OS

Spryker Cloud Commerce OS 7.7
Based on 34 answers
The support at Spryker has been absolutely great so far. The support has been friendly, solution-oriented, and quick to respond. In complex or challenging project situations, we have been able to work with Spryker to solve the tasks in front of us.
Tobias Schlepphorst | TrustRadius Reviewer

Alternatives Considered

Netsuite SuiteCommerce

The business had prior experience of SAP R/3 and NetSuite. The ease of use of NetSuite was a clear preference over the less intuitive and more rigid SAP
Anonymous | TrustRadius Reviewer

Spryker Cloud Commerce OS

A clear headless / API first architecture is the competitive advantage of the ages Hybris solution. Spryker also shows a cleaner modularisation and with the atomic releases instead of big bang approaches, it takes less effort to stay up to date with the current releases.
Marc Dassler | TrustRadius Reviewer

Return on Investment

Netsuite SuiteCommerce

  • Limit to creating new promotions website.
  • Deleting old or incorrect inventory can cause issues later on.
Anonymous | TrustRadius Reviewer

Spryker Cloud Commerce OS

  • We could expand to new markets with local country versions faster
  • We have been able to cope with much more traffic whilst loading the site significantly faster than with the predeceasing system
  • We increased our release cycles substantially and were therefore to patch new features or fix bugs faster
Rob Peters | TrustRadius Reviewer

Screenshots

Pricing Details

Netsuite SuiteCommerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Spryker Cloud Commerce OS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

Netsuite SuiteCommerce
8.0
Spryker Cloud Commerce OS
8.2

Usability

Netsuite SuiteCommerce
7.0
Spryker Cloud Commerce OS
7.8

Support Rating

Netsuite SuiteCommerce
6.0
Spryker Cloud Commerce OS
7.7

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