What users are saying about
15 Ratings
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Score 6 out of 100
184 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Netsuite SuiteCommerce

For a larger multinational company, I would have a much lower rating. Especially with the ownership by Oracle it seems likely that the product will become more focused on smaller companies. For companies with less than a few hundred million of revenue or US only organisations, the ease of use and attractiveness of the interface will appeal to the finance community, and the manual effort will be more expected.
Anonymous | TrustRadius Reviewer

Squarespace

Squarespace is perfect for a small to midsize business that wants a website that's easy to manage all on their own. An enterprise level company should definitely look toward other platforms to meet their needs, but Squarespace can be a great fit for many other businesses. The decision should be based on the features and functionality you need. Many businesses just need a website that's reliable, simple, and professional
Bryan Hume | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Netsuite SuiteCommerce
7.1
Squarespace
Product catalog & listings
Netsuite SuiteCommerce
6.9
Squarespace
Product management
Netsuite SuiteCommerce
7.9
Squarespace
Product variations
Netsuite SuiteCommerce
5.0
Squarespace
Website integration
Netsuite SuiteCommerce
8.0
Squarespace
Visual customization
Netsuite SuiteCommerce
7.9
Squarespace

Online Shopping Cart

Netsuite SuiteCommerce
9.0
Squarespace
Checkout user experience
Netsuite SuiteCommerce
9.0
Squarespace

Online Payment System

Netsuite SuiteCommerce
9.0
Squarespace
eCommerce security
Netsuite SuiteCommerce
9.0
Squarespace

eCommerce Business Management

Netsuite SuiteCommerce
9.7
Squarespace
Order processing
Netsuite SuiteCommerce
10.0
Squarespace
Inventory management
Netsuite SuiteCommerce
10.0
Squarespace
Shipping
Netsuite SuiteCommerce
9.0
Squarespace

Security

Netsuite SuiteCommerce
Squarespace
8.9
Role-based user permissions
Netsuite SuiteCommerce
Squarespace
8.9

Platform & Infrastructure

Netsuite SuiteCommerce
Squarespace
8.3
API
Netsuite SuiteCommerce
Squarespace
8.0
Internationalization / multi-language
Netsuite SuiteCommerce
Squarespace
8.6

Web Content Creation

Netsuite SuiteCommerce
Squarespace
8.7
WYSIWYG editor
Netsuite SuiteCommerce
Squarespace
8.7
Code quality / cleanliness
Netsuite SuiteCommerce
Squarespace
8.6
Admin section
Netsuite SuiteCommerce
Squarespace
8.9
Page templates
Netsuite SuiteCommerce
Squarespace
9.1
Library of website themes
Netsuite SuiteCommerce
Squarespace
8.9
Mobile optimization / responsive design
Netsuite SuiteCommerce
Squarespace
9.2
Publishing workflow
Netsuite SuiteCommerce
Squarespace
7.9
Form generator
Netsuite SuiteCommerce
Squarespace
8.2

Web Content Management

Netsuite SuiteCommerce
Squarespace
7.4
Content taxonomy
Netsuite SuiteCommerce
Squarespace
8.2
SEO support
Netsuite SuiteCommerce
Squarespace
7.9
Bulk management
Netsuite SuiteCommerce
Squarespace
6.2
Availability / breadth of extensions
Netsuite SuiteCommerce
Squarespace
6.3
Community / comment management
Netsuite SuiteCommerce
Squarespace
8.2

Pros

Netsuite SuiteCommerce

  • Reporting, able to pull accurate detailed data.
  • Different departments are able to create searches to pull the data they need.
  • Teams are able to have different roles to see only the data they need.
Anonymous | TrustRadius Reviewer

Squarespace

  • Very robust how-to and troubleshooting guides – if you're trying to do something specific, a quick google search will lead you to a writeup by Squarespace of exactly the issue you're trying to solve. Comparing this to competitors where you're more or less on your own, Squarespace makes you feel confident that you can make any change you'd want.
  • Well-designed template sites – you'd have to try very hard to create an ugly site when you've got such robust templates to work with. Plus design fundamentals like ample white space and color palettes are built in to the design process.
  • Lots of options – Squarespace has beautifully-designed add-ons that clients ask for (such as adding a dynamic map to their site which shows their shop's location). These options require no jury-rigging and dovetail with the design of the site.
  • Unbreakable web design – there is no way to break your site, unlike with competitors where you're trying to cobble together plug-ins to make your site function how you'd want it.
Anonymous | TrustRadius Reviewer

Cons

Netsuite SuiteCommerce

  • Customizing the invoices and purchase orders is very frustrating and not at all intuitive.
  • One set of books for multiple currencies can be made more simple.
  • Needs to expand accessibility to external input.
Anonymous | TrustRadius Reviewer

Squarespace

  • The editing experience is VERY slow. Every time you switch in or out of an editor (page content, styles, etc), Squarespace takes 3-5 seconds to load, which is not a deal-breaker, but definitely annoying.
  • There's still no "real" way to set a background color on a given section. You can fake it by using a background image, which works, but what if you want a light background? Squarespace automatically makes the text white for any section, regardless of how bright the background is.
  • It's frustrating that Squarespace hasn't implemented some sort of variable system for fonts and colors. If you decide to change fonts or colors, you have to go around and update it in 50 million different places, which is a huge pain.
Andrew Folts | TrustRadius Reviewer

Likelihood to Renew

Netsuite SuiteCommerce

No score
No answers yet
No answers on this topic

Squarespace

Squarespace 10.0
Based on 4 answers
Unless our website requires significantly more functionality in the future, I can't see us terminating our contract
Emily Muhoberac | TrustRadius Reviewer

Usability

Netsuite SuiteCommerce

No score
No answers yet
No answers on this topic

Squarespace

Squarespace 10.0
Based on 3 answers
It's simple to use for someone who is really good with computers as well as those who are not. I've been using my personal squarespace for years and have also helped clients build a starting page which they are later able to manage theirselves.
Mandy Cramer | TrustRadius Reviewer

Support Rating

Netsuite SuiteCommerce

No score
No answers yet
No answers on this topic

Squarespace

Squarespace 10.0
Based on 2 answers
Help is available directly from the back end and uses full sentence searching to find answers to questions others may have asked before. With a ton of articles and support questions documents, it is very likely that your question has been answered. If not each page has the ability to open a direct email to support. Each case has a number and can be followed. Responses are often quick and have links and directions clearly stated
Angela Skees | TrustRadius Reviewer

Alternatives Considered

Netsuite SuiteCommerce

The business had prior experience of SAP R/3 and NetSuite. The ease of use of NetSuite was a clear preference over the less intuitive and more rigid SAP
Anonymous | TrustRadius Reviewer

Squarespace

The ease of use was a massive plus in Squarespace's side. I have limited knowledge of HTML and web development. Squarespace won simply because of its user-friendliness and the low barrier to entry when it comes to creating a good looking website. Every alternative that I looked at was either more expensive or required more knowledge than I possessed.
Anonymous | TrustRadius Reviewer

Return on Investment

Netsuite SuiteCommerce

  • Limit to creating new promotions website.
  • Deleting old or incorrect inventory can cause issues later on.
Anonymous | TrustRadius Reviewer

Squarespace

  • My clients are very happy with the results they're getting from their websites.
  • They don't really manage the sites themselves, so can't really speak to the ease of use for them. However, I find it relatively easy to build good looking sites for them. This in turn makes it economical for them.
  • Making changes and updating their sites can be done relatively quickly. We can embed whatever elements they need, like video.
  • We can easily manage updates to their on-site SEO.
Robbin Block | TrustRadius Reviewer

Pricing Details

Netsuite SuiteCommerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Squarespace

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Netsuite SuiteCommerce
6.0
Squarespace
8.7

Likelihood to Renew

Netsuite SuiteCommerce
Squarespace
10.0

Usability

Netsuite SuiteCommerce
Squarespace
10.0

Support Rating

Netsuite SuiteCommerce
Squarespace
10.0

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