What users are saying about
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Top Rated
119 Ratings
15 Ratings
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Score 6 out of 100

WooCommerce

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Top Rated
119 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

Netsuite SuiteCommerce

For a larger multinational company, I would have a much lower rating. Especially with the ownership by Oracle it seems likely that the product will become more focused on smaller companies. For companies with less than a few hundred million of revenue or US only organisations, the ease of use and attractiveness of the interface will appeal to the finance community, and the manual effort will be more expected.
Anonymous | TrustRadius Reviewer

WooCommerce

WooCommerce is a great platform to create an inexpensive if not free online store if you have the time to learn about it and configure it well. It is especially a great online store platform if you already are experienced using Wordpress since it incorporates so well into it. There are also many great plugins to help you integrate parts of your store into your other content pieces on your WordPress website.
Seth Paine | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Netsuite SuiteCommerce
7.1
WooCommerce
8.5
Product catalog & listings
Netsuite SuiteCommerce
6.9
WooCommerce
8.8
Product management
Netsuite SuiteCommerce
7.9
WooCommerce
8.5
Product variations
Netsuite SuiteCommerce
5.0
WooCommerce
8.6
Website integration
Netsuite SuiteCommerce
8.0
WooCommerce
9.4
Visual customization
Netsuite SuiteCommerce
7.9
WooCommerce
7.3
Bulk product upload
Netsuite SuiteCommerce
WooCommerce
7.6
Branding
Netsuite SuiteCommerce
WooCommerce
8.5
Mobile storefront
Netsuite SuiteCommerce
WooCommerce
8.4
CMS
Netsuite SuiteCommerce
WooCommerce
9.0

Online Shopping Cart

Netsuite SuiteCommerce
9.0
WooCommerce
8.3
Checkout user experience
Netsuite SuiteCommerce
9.0
WooCommerce
8.1
Abandoned cart recovery
Netsuite SuiteCommerce
WooCommerce
8.6

Online Payment System

Netsuite SuiteCommerce
9.0
WooCommerce
9.1
eCommerce security
Netsuite SuiteCommerce
9.0
WooCommerce
9.1

eCommerce Business Management

Netsuite SuiteCommerce
9.7
WooCommerce
8.2
Order processing
Netsuite SuiteCommerce
10.0
WooCommerce
8.7
Inventory management
Netsuite SuiteCommerce
10.0
WooCommerce
8.0
Shipping
Netsuite SuiteCommerce
9.0
WooCommerce
7.9
Multi-site management
Netsuite SuiteCommerce
WooCommerce
8.2
Custom functionality
Netsuite SuiteCommerce
WooCommerce
8.2

eCommerce Marketing

Netsuite SuiteCommerce
WooCommerce
8.0
Promotions & discounts
Netsuite SuiteCommerce
WooCommerce
8.8
Personalized recommendations
Netsuite SuiteCommerce
WooCommerce
7.6
SEO
Netsuite SuiteCommerce
WooCommerce
7.7

Pros

Netsuite SuiteCommerce

  • Reporting, able to pull accurate detailed data.
  • Different departments are able to create searches to pull the data they need.
  • Teams are able to have different roles to see only the data they need.
Anonymous | TrustRadius Reviewer

WooCommerce

  • WooCommerce pages are easy to customize and are optimized for mobile.
  • Ability to create global add-ons for specific product categories.
  • Adding additional plugins to optimize the site is generally affordable and can usually be done without a developer.
  • There's no cost to get started.
Brian Halstrom | TrustRadius Reviewer

Cons

Netsuite SuiteCommerce

  • Customizing the invoices and purchase orders is very frustrating and not at all intuitive.
  • One set of books for multiple currencies can be made more simple.
  • Needs to expand accessibility to external input.
Anonymous | TrustRadius Reviewer

WooCommerce

  • Reliance on meta table for storing and accessing product and order data. (Coming soon)
  • Better reporting interface. (Coming soon)
  • Option to more easily choose between multi-page or single page cart/checkout.
  • Auto refresh the price totals on cart page when quantity changes using AJAX.
  • Show “-” and “+” buttons around the quantity field.
  • Show confirmation before user changes quantity to zero.
Rob Watson | TrustRadius Reviewer

Likelihood to Renew

Netsuite SuiteCommerce

No score
No answers yet
No answers on this topic

WooCommerce

WooCommerce 10.0
Based on 3 answers
Despite very rare glitches, more connected to an excessive number of plugins, that affect the speed of the site, we are extremely satisfied with the platform, the ability to import and export products, even though we just export them, as we have our proprietary system for updating inventories. We love the ease of upgrading, enhancing, innovating, and the freedom we have to do whatever we want, which is a plus, when you consider Shopify can take down your whole store as they please, if they think you aren't abiding to their TOS or their ever changing set of rules.
Rick Fitzgerald | TrustRadius Reviewer

Usability

Netsuite SuiteCommerce

No score
No answers yet
No answers on this topic

WooCommerce

WooCommerce 9.0
Based on 2 answers
I gave it lots of points for being a simple product that instantly gives you a store. Very intuitive and simple for the client to update or implement. Loses LOTS of points when you want to do anything besides just sell stuff (coupons, etc) then it makes you pay big money for the add-ons and makes it difficult and time-intensive to develop your own.
Katie Miller | TrustRadius Reviewer

Support Rating

Netsuite SuiteCommerce

No score
No answers yet
No answers on this topic

WooCommerce

WooCommerce 5.0
Based on 1 answer
not muh support
Anonymous | TrustRadius Reviewer

Alternatives Considered

Netsuite SuiteCommerce

The business had prior experience of SAP R/3 and NetSuite. The ease of use of NetSuite was a clear preference over the less intuitive and more rigid SAP
Anonymous | TrustRadius Reviewer

WooCommerce

WooCommerce stacks up very nicely. While there is a learning curve involved, it more than makes up for the challenge when it comes to cost. You won't find yourself spending money each month to keep your site live or pay for your ecommerce platform like you do with others. Once you have WooCommerce installed (for free) you technically do not need to pay anything unless you plan on scaling up and adding new functionality. We now use WooCommerce for all of our ecommerce sites and we have saved a lot of money over competitors.
Joseph Condon | TrustRadius Reviewer

Return on Investment

Netsuite SuiteCommerce

  • Limit to creating new promotions website.
  • Deleting old or incorrect inventory can cause issues later on.
Anonymous | TrustRadius Reviewer

WooCommerce

  • I currently have not had a lot of ROI from using WooCommerce
  • While it is easy to set up, it doesn't handle things like marketing, emails, or promotion to build up sales
  • It can easily integrate with most email marketing, making follow-up emails easy to set up.
Megan Bailey | TrustRadius Reviewer

Pricing Details

Netsuite SuiteCommerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

WooCommerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Netsuite SuiteCommerce
6.0
WooCommerce
9.2

Likelihood to Renew

Netsuite SuiteCommerce
WooCommerce
10.0

Usability

Netsuite SuiteCommerce
WooCommerce
9.0

Support Rating

Netsuite SuiteCommerce
WooCommerce
5.0

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