What users are saying about
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263 Ratings
3 Ratings
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Score 6.3 out of 100

Paycom

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263 Ratings
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Score 7.4 out of 100

Likelihood to Recommend

Netsuite SuitePeople

I think it's great for small companies to manage their basic HR functions if they do not have a dedicated department. I'm unsure of the capabilities it holds for a large company with multiple teams to organize and how the calendaring functions across departments. But, for our team of roughly 20 folks it is simple and straightforward.
Kirsten Lowery | TrustRadius Reviewer

Paycom

Paycom has a highly usable software that is easy for the end user to navigate and use. In my limited time using Paycom, I have had a satisfying experience and have no qualms with the services provided. I would recommend Paycom to other companies as a solid choice for HR and payroll related services.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Netsuite SuitePeople
7.0
Paycom
7.6
Employment history
Netsuite SuitePeople
7.0
Paycom
8.1
Job profiles and administration
Netsuite SuitePeople
5.0
Paycom
7.7
Organizational charting
Netsuite SuitePeople
8.0
Paycom
7.1
Organization and location management
Netsuite SuitePeople
8.0
Paycom
7.1
Compliance data (COBRA, OSHA, etc.)
Netsuite SuitePeople
7.0
Paycom
7.4
Employee demographic data
Netsuite SuitePeople
Paycom
7.5
Workflow for transfers, promotions, pay raises, etc.
Netsuite SuitePeople
Paycom
8.0

Payroll Management

Netsuite SuitePeople
5.0
Paycom
7.9
Benefit plan administration
Netsuite SuitePeople
5.0
Paycom
7.9
Direct deposit files
Netsuite SuitePeople
5.0
Paycom
8.2
Pay calculation
Netsuite SuitePeople
Paycom
8.3
Support for external payroll vendors
Netsuite SuitePeople
Paycom
6.7
Off-cycle/On-Demand payment
Netsuite SuitePeople
Paycom
8.2
Salary revision and increment management
Netsuite SuitePeople
Paycom
8.4
Reimbursement management
Netsuite SuitePeople
Paycom
7.7

Leave and Attendance Management

Netsuite SuitePeople
9.0
Paycom
8.3
Approval workflow
Netsuite SuitePeople
9.0
Paycom
8.3
Balance details
Netsuite SuitePeople
10.0
Paycom
8.7
Annual carry-forward and encashment
Netsuite SuitePeople
8.0
Paycom
7.8

Employee Self Service

Netsuite SuitePeople
8.0
Paycom
8.1
View and generate pay and benefit information
Netsuite SuitePeople
5.0
Paycom
8.8
Update personal information
Netsuite SuitePeople
9.0
Paycom
8.7
View company policy documentation
Netsuite SuitePeople
9.0
Paycom
8.2
Employee recognition
Netsuite SuitePeople
8.0
Paycom
6.9
View job history
Netsuite SuitePeople
9.0
Paycom
7.9

Performance and Goals

Netsuite SuitePeople
8.0
Paycom
5.8
Individual goal setting
Netsuite SuitePeople
8.0
Paycom
7.1
Corporate goal setting
Netsuite SuitePeople
Paycom
4.2
Line-of sight-visibility
Netsuite SuitePeople
Paycom
4.2
Performance tracking
Netsuite SuitePeople
Paycom
7.8

Performance Management

Netsuite SuitePeople
7.0
Paycom
7.8
Performance plans
Netsuite SuitePeople
7.0
Paycom
7.5
Performance improvement plans
Netsuite SuitePeople
Paycom
7.6
Review status tracking
Netsuite SuitePeople
Paycom
7.8
Review reminders
Netsuite SuitePeople
Paycom
8.2
Multiple review frequency
Netsuite SuitePeople
Paycom
7.9

Asset Management

Netsuite SuitePeople
Paycom
4.9
Tracking of all physical assets
Netsuite SuitePeople
Paycom
4.9

HR Reporting

Netsuite SuitePeople
Paycom
6.7
Report builder
Netsuite SuitePeople
Paycom
7.3
Pre-built reports
Netsuite SuitePeople
Paycom
7.3
Ability to combine HR data with external data
Netsuite SuitePeople
Paycom
5.5

Onboarding

Netsuite SuitePeople
Paycom
7.5
New hire portal
Netsuite SuitePeople
Paycom
8.1
Manager tracking tools
Netsuite SuitePeople
Paycom
6.9

Succession Planning

Netsuite SuitePeople
Paycom
7.0
Create succession plans/pools
Netsuite SuitePeople
Paycom
9.2
Candidate ranking
Netsuite SuitePeople
Paycom
6.9
Candidate search
Netsuite SuitePeople
Paycom
6.2
Candidate development
Netsuite SuitePeople
Paycom
5.7

Recruiting / ATS

Netsuite SuitePeople
Paycom
7.1
Job Requisition Management
Netsuite SuitePeople
Paycom
7.3
Company Website Posting
Netsuite SuitePeople
Paycom
7.6
Publish to Social Media
Netsuite SuitePeople
Paycom
6.7
Job Search Site Posting
Netsuite SuitePeople
Paycom
6.9
Duplicate Candidate Prevention
Netsuite SuitePeople
Paycom
6.5
Applicant Tracking
Netsuite SuitePeople
Paycom
7.1
Notifications and Alerts
Netsuite SuitePeople
Paycom
7.5

Pros

Netsuite SuitePeople

  • It's great for time tracking - I can look at when and how much time I have taken off, what I am accruing each month, which helps me plan vacations and other needed time off.
  • It's a great place to share appreciation for a team member/department so all folks can see without clogging inboxes with emails.
  • It's a great go-to place for company information and policies - no digging through the server or emailing HR for documents and questions.
Kirsten Lowery | TrustRadius Reviewer

Paycom

  • Paycom is all [I] need to manage the talent. I can easily view a particular employee's progress through its working hours and so I easily promote the employee to the senior position and in case of any vacancy, I can publish the hiring note prior [to] the timings.
  • I can easily manage the workforce through talent acquisition and carry out all the activities associated with human resources management quite easily.
  • To manage the payroll is quite simple as it processes the receipts and the paychecks directly from the banks. Also, it gives me detailed reporting about particular employee’s data and offers an easy association with accounting software, thus I have got rid of manual maintenance of the data.
Emily Fasano | TrustRadius Reviewer

Cons

Netsuite SuitePeople

  • I would like even more capabilities, but I think that has to do with how we are using the site.
  • I would like to receive email notifications once a week with a summary of activity in TribeHR, including time-off scheduled by my team and any new documents or information that has been added.
  • I'd like reminders if I am going to go over my time off that is allotted to carry over into the new year and other pertinent vacation, floating holiday, sick time notifications.
Kirsten Lowery | TrustRadius Reviewer

Paycom

  • We process payroll with different pay period end dates, but the same pay date. Currently, Paycom does not have the ability to do that as one payroll. They have to be split and processed separately.
  • We would like to see more ability to view as an employee so when creating things we know beforehand exactly what our employees will be seeing and how they will use features.
  • We would like to see better customization of some reports in Paycom, specifically their worker's comp reports.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Netsuite SuitePeople

No score
No answers yet
No answers on this topic

Paycom

Paycom 9.0
Based on 7 answers
The initial experience with Paycom was so bad that we decided we won't be renewing anything with them and will be terminating our business relationship mid year. Issues with the implementation, the support we receive from the implementation team and the production team has been just awful and it just doesn't meet our expectations nor what we were pitched during the sales meetings.
Samuel Rodriguez | TrustRadius Reviewer

Usability

Netsuite SuitePeople

No score
No answers yet
No answers on this topic

Paycom

Paycom 8.3
Based on 14 answers
The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom!
Anonymous | TrustRadius Reviewer

Reliability and Availability

Netsuite SuitePeople

No score
No answers yet
No answers on this topic

Paycom

Paycom 9.1
Based on 1 answer
They are very dependable and I have never experience any outages
Elizabeth Garvin | TrustRadius Reviewer

Performance

Netsuite SuitePeople

No score
No answers yet
No answers on this topic

Paycom

Paycom 8.2
Based on 1 answer
It is a solid product and was out first payroll software that we have used
Elizabeth Garvin | TrustRadius Reviewer

Support Rating

Netsuite SuitePeople

No score
No answers yet
No answers on this topic

Paycom

Paycom 7.4
Based on 46 answers
I was asked by the client and very willing to assist. Paycom and its people have been wonderful as a vendor to us. We are very thankful to have the ability to use their system. Paycom will be our payroll vendor now and into the distant future as we do not see any way another vendor could replace them.
Scott Smith | TrustRadius Reviewer

In-Person Training

Netsuite SuitePeople

No score
No answers yet
No answers on this topic

Paycom

Paycom 6.4
Based on 1 answer
They were a sales person and not really a good trainer.
Elizabeth Garvin | TrustRadius Reviewer

Online Training

Netsuite SuitePeople

No score
No answers yet
No answers on this topic

Paycom

Paycom 7.3
Based on 1 answer
All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
Samuel Rodriguez | TrustRadius Reviewer

Implementation Rating

Netsuite SuitePeople

No score
No answers yet
No answers on this topic

Paycom

Paycom 6.2
Based on 5 answers
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
Samuel Rodriguez | TrustRadius Reviewer

Alternatives Considered

Netsuite SuitePeople

We did not previously have an HR product at our company. As stated earlier in my review, we often had to send emails back and forth with our CEO and part-time CFO to get answers regarding policies, payroll and time-off. This has eased the load for these two individuals so that they can focus on the business and revenue.
Kirsten Lowery | TrustRadius Reviewer

Paycom

Paycom is the most expensive system I have used, but again you get what you pay for. All the other payroll companies the different pieces did not talk to each other. I have run reports in a company to then import back into the same company because the benefit side did not talk to the employee side or the other pieces. The implementation specialist at Paycom were amazing, I don't think they ever slept. It wasn't quick and simple but it was very complete. You get out of a payroll company what you put into it and they knew what was needed every step of the way.
Diana Pigg | TrustRadius Reviewer

Scalability

Netsuite SuitePeople

No score
No answers yet
No answers on this topic

Paycom

Paycom 5.5
Based on 1 answer
They are not able to meet our current needs
Elizabeth Garvin | TrustRadius Reviewer

Return on Investment

Netsuite SuitePeople

  • As I stated it has alleviated numerous back and forth emails with our CFO (who is only available PT) and CEO (who is often too busy to spend time on HR functions) - this has allowed for easy answers to basic HR questions.
  • It has allowed us to track all employee time-off in one place, saving us time from checking each individual Outlook calendar for scheduling purposes.
  • It has allowed us to direct all employees to one place for core HR documents and information, ensuring that folks are always getting the same answers to their inquiries.
Kirsten Lowery | TrustRadius Reviewer

Paycom

  • Management of complex payroll procedures reduces the cognitive load and back-forth required
  • The initial downtown in setting up the system, coupled with the lack of a free trial meant that it was an initial tough sell
  • Ease of time tracking and resource management for part-time research assistants reduced admin overhead and extra work
Anonymous | TrustRadius Reviewer

Screenshots

Netsuite SuitePeople

Pricing Details

Netsuite SuitePeople

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Paycom

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Netsuite SuitePeople
5.0
Paycom
7.4

Likelihood to Renew

Netsuite SuitePeople
Paycom
9.0

Usability

Netsuite SuitePeople
Paycom
8.3

Reliability and Availability

Netsuite SuitePeople
Paycom
9.1

Performance

Netsuite SuitePeople
Paycom
8.2

Support Rating

Netsuite SuitePeople
Paycom
7.4

In-Person Training

Netsuite SuitePeople
Paycom
6.4

Online Training

Netsuite SuitePeople
Paycom
7.3

Implementation Rating

Netsuite SuitePeople
Paycom
6.2

Scalability

Netsuite SuitePeople
Paycom
5.5

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