What users are saying about
9 Ratings
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Score 8.6 out of 100
13 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Netsuite SuiteSuccess

We used Netsuite [SuiteSuccess] for lots of things1. Inventory2. Email trigger on shipment3. Reporting
sandeep singh | TrustRadius Reviewer

Sparkrock

Altus Dynamics CRM is a fabulous tool that meets our needs. Where we identify gaps, we can quickly and easily configure the system to meet those needs. Altus Dynamics as a partner were excellent at helping us get the system set up initially to meet our needs, though the lack of function specific training meant that we had to ensure resources on our end to learn through some trial and error at times. That said, Dynamics CRM resources are bountiful on the internet through community forums and groups and questions can often be solved within minutes of searching for the item.
Malcolm McAuley | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Netsuite SuiteSuccess
Sparkrock
7.7
Pay calculation
Netsuite SuiteSuccess
Sparkrock
7.4
Benefit plan administration
Netsuite SuiteSuccess
Sparkrock
7.3
Direct deposit files
Netsuite SuiteSuccess
Sparkrock
8.9
Salary revision and increment management
Netsuite SuiteSuccess
Sparkrock
7.4
Reimbursement management
Netsuite SuiteSuccess
Sparkrock
7.4

Customization

Netsuite SuiteSuccess
Sparkrock
3.6
API for custom integration
Netsuite SuiteSuccess
Sparkrock
2.7
Plug-ins
Netsuite SuiteSuccess
Sparkrock
4.5

Security

Netsuite SuiteSuccess
Sparkrock
7.2
Single sign-on capability
Netsuite SuiteSuccess
Sparkrock
7.1
Role-based user permissions
Netsuite SuiteSuccess
Sparkrock
7.2

Reporting & Analytics

Netsuite SuiteSuccess
Sparkrock
7.1
Dashboards
Netsuite SuiteSuccess
Sparkrock
7.1
Standard reports
Netsuite SuiteSuccess
Sparkrock
6.6
Custom reports
Netsuite SuiteSuccess
Sparkrock
7.4

General Ledger and Configurable Accounting

Netsuite SuiteSuccess
Sparkrock
7.8
Accounts payable
Netsuite SuiteSuccess
Sparkrock
8.9
Accounts receivable
Netsuite SuiteSuccess
Sparkrock
7.8

Inventory Management

Netsuite SuiteSuccess
Sparkrock
7.3
Inventory tracking
Netsuite SuiteSuccess
Sparkrock
7.3

Pros

Netsuite SuiteSuccess

  • Our highly-customized approval routing for expense reports creates ease and flexibility for our accounting department.
  • Using the non-profit features, we are now able to track donations at both the household and individual levels. Having the option to run donor reports on a single person or on the whole household has cut down lots of hours that was spent on manual data manipulation.
  • With financial segmentation, we can easily track expenses by location, department, and grants.
Anonymous | TrustRadius Reviewer

Sparkrock

  • Integrates finance with payroll. Many solutions still run these as separate functions and this was one of the deciding factors for King's when purchasing Microsoft NAV in 2005.
  • Altus has added an employee web app that seamlessly connects the outside 'users' to the information they require.
  • HR position management has taken the many details of an employee in this environment and allowed each position to be tracked individually.
Phyllis Fidler | TrustRadius Reviewer

Cons

Netsuite SuiteSuccess

  • It does NOT have a fully-functional CRM. We cannot readily see donor data in on easy place.
  • The layout of the budget doesn't lock column and row headers, so you cannot see the cell you're entering budget values.
  • There are too many challenges to note. We have tried working with their support team, and they were unable to fix the many, many problems we were having. It was that interaction that helped solidify the decision to find a different CRM and Accounting solution(s).
Anonymous | TrustRadius Reviewer

Sparkrock

  • Building in additional training support for end users as part of an implementation or upgrade.
  • Sharing of best practices amongst like minded organizations and creating system and or reporting standardizations where possible.
  • It would be great to see a "cashless schools" module as part of the product which integrates into the financial system!
Alecia Lantz | TrustRadius Reviewer

Likelihood to Renew

Netsuite SuiteSuccess

No score
No answers yet
No answers on this topic

Sparkrock

Sparkrock 9.1
Based on 1 answer
We are already scheduled for our upgrade to NAV 2016 beginning in May 2016.
Phyllis Fidler | TrustRadius Reviewer

Alternatives Considered

Netsuite SuiteSuccess

We used Salesforce as CRM we feel Salesforce is more flexible as CRM system
sandeep singh | TrustRadius Reviewer

Sparkrock

We came from a product that was specific to our industry. It was old, tired and did not do many of the things the Altus Dynamics solution does. The only other product that we seriously considered was Microsoft Dynamics GP, however our finance team felt that product was too light for our needs and growth
Shaun Sinden | TrustRadius Reviewer

Return on Investment

Netsuite SuiteSuccess

  • We have been able to produce accurate and powerful data that's resulted in new grants being awarded.
  • We are able to see Customer and Donor involvement in one system now, resulting in greater understanding of depth of relationships across the organization.
  • We cut annual and monthly costs by implementing NetSuite and rolling our Donor relations CRM, client relations CRM, Accounting, and Expense reporting into one system.
Anonymous | TrustRadius Reviewer

Sparkrock

  • In some cases the system has helped bring efficiencies to our world. The workflow capabilities of Dynamics CRM are extremely functional and helpful.
  • The learning curve can be challenging for some. Those that are overwhelmed by technology in general can struggle with understanding how the system works and where to find what they need.
Malcolm McAuley | TrustRadius Reviewer

Screenshots

Netsuite SuiteSuccess

Pricing Details

Netsuite SuiteSuccess

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sparkrock

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
$50,000*

* per installation

Rating Summary

Likelihood to Recommend

Netsuite SuiteSuccess
7.9
Sparkrock
7.9

Likelihood to Renew

Netsuite SuiteSuccess
Sparkrock
9.1

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