What users are saying about
9 Ratings
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Score 8.6 out of 100
4 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

Netsuite SuiteSuccess

We used Netsuite [SuiteSuccess] for lots of things1. Inventory2. Email trigger on shipment3. Reporting
sandeep singh | TrustRadius Reviewer

Target Analytics

ResearchPoint is well suited for Prospect Research, especially if the user has Raiser's Edge as their main database given its integration capabilities with qualified data; however, it is not necessary. I used the Target Analytics product that came before ResearchPoint (The Researcher's Edge) as a stand-alone prospect research database for about a year. For small shops that do not have a prospect researcher or prospect research team, it could even be used by gift officers looking for new prospects or for wealth data on their known prospects. Once systems are in place, the content is fairly intuitive and easy to navigate. The product is really a one-stop-shop, find prospects, wealth screen them, verify the data (the product saves you time by verifying a lot for you already), sync your findings to The Raiser's Edge, and if you'd like, export or print a professional-looking profile to a .pdf for your president or gift officer.
Shannon Richardson | TrustRadius Reviewer

Pros

Netsuite SuiteSuccess

  • Our highly-customized approval routing for expense reports creates ease and flexibility for our accounting department.
  • Using the non-profit features, we are now able to track donations at both the household and individual levels. Having the option to run donor reports on a single person or on the whole household has cut down lots of hours that was spent on manual data manipulation.
  • With financial segmentation, we can easily track expenses by location, department, and grants.
Anonymous | TrustRadius Reviewer

Target Analytics

  • Address Updates - starting at the basics, the Target Analytics products allow you create a firm foundation for the data in your system.
  • Data Hygiene - taking it a step further is creating and updating data on an individualized basis - such as DeceasedRecord Finder, and Email Finder.
  • Data Modeling - Once your data has been appended it can be modeled for increased donor interaction, stewardship, and solicitation.
Sage Evans | TrustRadius Reviewer

Cons

Netsuite SuiteSuccess

  • It does NOT have a fully-functional CRM. We cannot readily see donor data in on easy place.
  • The layout of the budget doesn't lock column and row headers, so you cannot see the cell you're entering budget values.
  • There are too many challenges to note. We have tried working with their support team, and they were unable to fix the many, many problems we were having. It was that interaction that helped solidify the decision to find a different CRM and Accounting solution(s).
Anonymous | TrustRadius Reviewer

Target Analytics

  • Confirmed relationships needs to be a field that can be synced to The Raiser's Edge
  • Philanthropic giving, when synced to the Prospect tab, needs to be able to be sorted by dollar value (like in Excel); this is a change that would need to happen in The Raiser's Edge
  • With increasing competition from other wealth screening vendors, it would be useful if data sources were updated more frequently (i.e. real estate and giving).
Shannon Richardson | TrustRadius Reviewer

Support Rating

Netsuite SuiteSuccess

No score
No answers yet
No answers on this topic

Target Analytics

Target Analytics 9.0
Based on 1 answer
While there is always room for improvement, I have always had good luck with TA support. There are so many ways to get help! Sometimes I can answer my own question by just accessing the vast Knowledgebase directory. I have been able to get quick answers by initiating a live Chat without having to navigate the call center voice mail options, which can be a little overwhelming. Sometimes my question or problem is more involved and I'll submit a case online. Between email conversations or a phone call, the representatives I've worked with have always been super helpful, never condescending, and they often follow up days later to make sure everything is working well
Shannon Richardson | TrustRadius Reviewer

Alternatives Considered

Netsuite SuiteSuccess

We used Salesforce as CRM we feel Salesforce is more flexible as CRM system
sandeep singh | TrustRadius Reviewer

Target Analytics

Currently there are several prospect research software companies on the market, such as WealthEngine. In my opinion, Target Analytics with the ability of integration between Raiser's Edge and ResearchPoint creates a greater value for an organization.
Sage Evans | TrustRadius Reviewer

Return on Investment

Netsuite SuiteSuccess

  • We have been able to produce accurate and powerful data that's resulted in new grants being awarded.
  • We are able to see Customer and Donor involvement in one system now, resulting in greater understanding of depth of relationships across the organization.
  • We cut annual and monthly costs by implementing NetSuite and rolling our Donor relations CRM, client relations CRM, Accounting, and Expense reporting into one system.
Anonymous | TrustRadius Reviewer

Target Analytics

  • Address Appends - we are saving tons of money on returned mail, NCOA updates, and ensuring donors are receiving timely correspondence.
  • Data Appends - ensured that we know who we have in our database and how we need to reach each household. Not only through updating records of deceased constituents but knowing the correct email addresses and phones to reach out and share our mission.
  • Prospect Research - allows us to learn more about potential donors, existing donors, and how to create increased donor-centric interactions and solicitations.
Sage Evans | TrustRadius Reviewer

Pricing Details

Netsuite SuiteSuccess

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Target Analytics

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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