What users are saying about
369 Ratings
29 Ratings
369 Ratings
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Score 7.1 out of 100
29 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

NetSuite

I am a huge advocate for NetSuite, because the system is user-friendly (after a little training) and because it is so customizable. I would recommend NetSuite to any business with more than one company and especially businesses with companies based in more than one country. Small, medium and large companies can leverage the NetSuite platform to suit their needs, whether simple or complex.NetSuite has a number of taxation features that can help to automate return filings, so any business looking to systematize certain tax areas will find the system very useful.NetSuite allows great transparency across an organization and adopts a "one source of truth" methodology. If you have Finance, Accounting, Marketing, Sales, Operations, etc. all working in the same platform and working with the same data, there is less room for data discrepancies and more reliance can be placed upon the system outputs.If a business has a disconnect between Finance, Accounting, Marketing, Sales, Operations, etc. NetSuite will allow that business to come together and automate processes within a single system. There is no need for external system connectors, saving the business time (maintaining the connections) and money (saving on subscription fees to third-party connector vendors).
Sonny Spencer, ACA | TrustRadius Reviewer

Odoo

The software is really good for managing inputs and inventory as well as maintaining traceability. The "track picking moves" functionality lets you look into a specific lot or serial numbers and view all the product moves that occurred with that lot. However, some navigation is not intuitive. For example, if I click on an item in the BoM of an assembly, then click the back button to go back to the assembly, the site goes all the way back to the home screen. Some of these quirks mean that there is a learning curve for the software, but overall the tracking is very good.
Mitesh Bhalani | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

NetSuite
5.4
Odoo
7.1
Pay calculation
NetSuite
4.8
Odoo
7.6
Benefit plan administration
NetSuite
5.0
Odoo
6.0
Direct deposit files
NetSuite
5.0
Odoo
6.8
Salary revision and increment management
NetSuite
6.0
Odoo
7.3
Reimbursement management
NetSuite
6.0
Odoo
7.7

Customization

NetSuite
6.4
Odoo
8.4
API for custom integration
NetSuite
6.5
Odoo
8.3
Plug-ins
NetSuite
6.4
Odoo
8.6

Security

NetSuite
7.6
Odoo
8.8
Single sign-on capability
NetSuite
7.7
Odoo
8.4
Role-based user permissions
NetSuite
7.4
Odoo
9.3

Reporting & Analytics

NetSuite
6.2
Odoo
8.7
Dashboards
NetSuite
6.5
Odoo
9.3
Standard reports
NetSuite
6.2
Odoo
9.2
Custom reports
NetSuite
6.1
Odoo
7.7

General Ledger and Configurable Accounting

NetSuite
6.8
Odoo
8.6
Accounts payable
NetSuite
7.2
Odoo
8.9
Accounts receivable
NetSuite
7.3
Odoo
9.0
Global Financial Support
NetSuite
6.9
Odoo
7.4
Primary and Secondary Ledgers
NetSuite
7.7
Odoo
8.8
Intercompany Accounting
NetSuite
6.8
Odoo
8.7
Localizations
NetSuite
7.7
Odoo
7.7
Journals and Reconciliations
NetSuite
6.9
Odoo
8.9
Enterprise Accounting
NetSuite
7.6
Odoo
8.5
Configurable Accounting
NetSuite
7.6
Odoo
8.9
Centralized Rules Framework
NetSuite
5.8
Odoo
8.7
Standardized Processes
NetSuite
7.7
Odoo
9.1

Inventory Management

NetSuite
5.4
Odoo
8.5
Inventory tracking
NetSuite
6.1
Odoo
8.9
Automatic reordering
NetSuite
5.3
Odoo
7.8
Location management
NetSuite
5.5
Odoo
8.8
Manufacturing module
NetSuite
4.6
Odoo
8.6

Order Management

NetSuite
6.7
Odoo
8.8
Pricing
NetSuite
6.7
Odoo
9.3
Order entry
NetSuite
6.1
Odoo
8.8
Credit card processing
NetSuite
7.1
Odoo
8.5
Cost of goods sold
NetSuite
6.9
Odoo
8.7
Order Orchestration
NetSuite
6.8
Odoo
8.3
End-to-end order visibility
NetSuite
6.9
Odoo
9.0
Order exception Resolution
NetSuite
6.1
Odoo
8.9

Subledger and Financial Process

NetSuite
6.7
Odoo
8.6
Automated Invoice Processing
NetSuite
7.2
Odoo
9.0
Shared Services Payments
NetSuite
6.4
Odoo
8.8
Billings Management
NetSuite
6.8
Odoo
8.9
Customer Receipt Applications
NetSuite
6.8
Odoo
8.4
Customer Collections
NetSuite
7.2
Odoo
8.9
Revenue Recognition
NetSuite
7.6
Odoo
8.9
Cash Management
NetSuite
6.5
Odoo
7.3
Asset Management
NetSuite
5.8
Odoo
8.3
Travel & Expense Management
NetSuite
6.8
Odoo
7.4
Budgetary Control & Encumbrance Accounting
NetSuite
6.8
Odoo
8.8
Period Close
NetSuite
7.6
Odoo
8.8
Transactions Tax
NetSuite
6.8
Odoo
9.2
Subledger Reconciliations
NetSuite
6.7
Odoo
8.8
3rd Party Accounting Systems
NetSuite
5.5
Odoo
8.6

Project Financial Management

NetSuite
6.1
Odoo
7.7
Budgeting and Forecasting
NetSuite
5.5
Odoo
7.9
Project Costing
NetSuite
6.3
Odoo
8.5
Cost Capture
NetSuite
6.6
Odoo
7.7
Capital Project Management
NetSuite
6.8
Odoo
7.5
Customer Invoicing
NetSuite
6.6
Odoo
8.5
Customer Contract Compliance
NetSuite
7.3
Odoo
8.1
Project Revenue Recognition
NetSuite
6.0
Odoo
7.9
Project Financial Performance Analysis
NetSuite
6.2
Odoo
8.0
Project Financials Dashboard
NetSuite
5.8
Odoo
7.6
Real-time Financial Reporting
NetSuite
6.3
Odoo
7.7
Embedded Business Intelligence
NetSuite
4.7
Odoo
6.1
Project Planning Collaboration
NetSuite
4.8
Odoo
6.2

Project Execution Management

NetSuite
6.1
Odoo
8.0
Project Planning and Scheduling
NetSuite
5.0
Odoo
9.1
Project Manager Dashboard
NetSuite
4.7
Odoo
9.1
Resource Manager Dashboard
NetSuite
4.4
Odoo
8.9
Task Insight for Project Managers
NetSuite
6.0
Odoo
8.9
Project Manager Mobile Functionality
NetSuite
6.6
Odoo
8.6
Team Member Task Collaboration
NetSuite
6.0
Odoo
8.7
Team Member Mobile Functionality
NetSuite
6.6
Odoo
8.6
Project Candidate Search
NetSuite
6.4
Odoo
7.3
Project Candidate Comparison and Analysis
NetSuite
6.4
Odoo
7.3
Defineable Resource Pools
NetSuite
6.4
Odoo
6.9
Defineable Resource Pools
NetSuite
6.4
Odoo
6.6
Talent Profiles
NetSuite
5.8
Odoo
7.1
Real-Time Project Reporting
NetSuite
6.4
Odoo
7.3
Absence Management
NetSuite
7.0
Odoo
8.1
Product Lifecycle Management
NetSuite
7.0
Odoo
8.2

Grants Management

NetSuite
6.5
Odoo
7.3
Award Lifecycle Management
NetSuite
6.7
Odoo
7.3
Spending Control
NetSuite
6.7
Odoo
6.9
Indirect Cost Management
NetSuite
6.7
Odoo
7.3
Billing
NetSuite
5.8
Odoo
7.7

Procurement

NetSuite
6.6
Odoo
8.2
Sourcing Team Collaboration
NetSuite
7.2
Odoo
8.3
Sourcing Analysis
NetSuite
6.5
Odoo
7.7
Bids Analyzed and Compared
NetSuite
6.5
Odoo
7.5
Catalog Shopping E-Commerce for Employees
NetSuite
5.2
Odoo
8.3
Contract Authoring
NetSuite
6.1
Odoo
8.3
Contract Compliance Management
NetSuite
6.1
Odoo
8.4
Contract History
NetSuite
6.1
Odoo
8.3
Contract Renewal Automation
NetSuite
6.0
Odoo
7.9
Contract Repository
NetSuite
6.0
Odoo
8.4
Contract Standardization and Enforcement
NetSuite
6.0
Odoo
8.2
Electronic Signatures
NetSuite
6.5
Odoo
8.1
Invoice Automated Matching
NetSuite
6.5
Odoo
8.4
Purchasing Risk and Compliance Management
NetSuite
6.5
Odoo
8.5
Requisitions-to-Purchase Orders Integrated
NetSuite
7.1
Odoo
8.3
Spend Compliance Management
NetSuite
7.7
Odoo
7.8
Supplier Assessment
NetSuite
7.0
Odoo
8.4
Supplier Communication and Collaboration
NetSuite
7.2
Odoo
8.4
Supplier Management
NetSuite
7.8
Odoo
7.9
Supplier Portal
NetSuite
7.0
Odoo
8.4

Risk Management

NetSuite
6.7
Odoo
9.4
Risk Repository
NetSuite
7.0
Odoo
9.7
Control Management
NetSuite
6.4
Odoo
9.7
Control Mapping
NetSuite
6.4
Odoo
8.7
Control Efficiency Assessments
NetSuite
6.4
Odoo
8.8
Automated Control Assessments
NetSuite
6.4
Odoo
9.7
Assessment Capture
NetSuite
7.0
Odoo
8.7
Issue Detection
NetSuite
7.0
Odoo
9.7
Automatic Notification
NetSuite
7.0
Odoo
9.9
Remediation and Certification
NetSuite
6.4
Odoo
9.7

Logistics

NetSuite
4.2
Odoo
6.4
Transportation Planning and Optimization
NetSuite
4.1
Odoo
6.0
Transportation Sourcing Management
NetSuite
4.2
Odoo
6.1
Transportation Process Integration
NetSuite
5.0
Odoo
6.0
Transportation Execution Management
NetSuite
4.1
Odoo
6.0
Freight Payment Automation
NetSuite
4.1
Odoo
6.0
Trade Management
NetSuite
3.6
Odoo
6.0
Trade Regulatory Compliance Management
NetSuite
6.0
Odoo
5.0
Customs Entry Management
NetSuite
4.1
Odoo
7.0
Customs Document Management
NetSuite
3.4
Odoo
7.0
Customs Document Collaboration
NetSuite
3.1
Odoo
7.0
Fulfillment Management
NetSuite
3.8
Odoo
6.8
Inventory Visibility
NetSuite
5.0
Odoo
7.3
Warehouse Workforce Management
NetSuite
4.4
Odoo
7.3

Manufacturing

NetSuite
5.2
Odoo
8.2
Production Process Design
NetSuite
4.9
Odoo
7.7
Supply Chain Business Flows
NetSuite
4.1
Odoo
8.6
Production Management
NetSuite
4.1
Odoo
8.0
Contracted Manufacturing Management
NetSuite
3.9
Odoo
7.6
Configuration Management
NetSuite
7.7
Odoo
8.6
Work Definition
NetSuite
3.5
Odoo
8.0
Work Execution
NetSuite
4.5
Odoo
8.4
Advanced Fulfillment
NetSuite
7.3
Odoo
8.0
Manufacturing Costs
NetSuite
6.3
Odoo
8.6

Supply Chain

NetSuite
5.1
Odoo
8.5
Forecasting
NetSuite
4.7
Odoo
8.5
Inventory Planning
NetSuite
4.1
Odoo
8.5
Multi-tier Supply Chain Planning
NetSuite
6.8
Odoo
8.5
Performance Monitoring
NetSuite
4.8
Odoo
8.5

Product Lifecycle Management

NetSuite
4.7
Odoo
7.6
Ideation Management
NetSuite
4.6
Odoo
7.0
Requirements Management
NetSuite
7.0
Odoo
7.1
Proposal Management
NetSuite
3.6
Odoo
7.5
Innovation Portfolio Management
NetSuite
4.1
Odoo
7.0
Product Master Data Management
NetSuite
4.1
Odoo
7.5
Vendor Portal
NetSuite
4.7
Odoo
8.4
Project Portfolio Management
NetSuite
4.6
Odoo
8.4

Pros

NetSuite

  • Integrates. NetSuite is particularly good at integrating with other products. For example, we integrate NetSuite with Adaptive Planning in order to bring actual financials together with forecast and budget data, which is then used for analysis and reporting. We also integrate NetSuite with other administration platforms so invoicing and commissions can be done rather seamlessly.
  • Intuitive. NetSuite is extremely intuitive. I started using it without any training and was easy to learn. It takes a little practice to learn the reporting system, but if you are just looking for client or vendor information it is as easy as typing the name or ID into the search box at the top.
  • Easy to Support. While setup is important and takes a lot of hours, the ongoing support is outstanding when compared to some of the other big enterprise systems. The previous enterprise system I used needed 4 full time programmers on staff just to keep it running, and it still kept getting outdated. The cloud application and seamless upgrades make this product superior.
Chris Snelling, CFA | TrustRadius Reviewer

Odoo

  • Keeping a detailed record of all staff.
  • The application can be extended with modules.
  • Simple and intuitive.
  • Simple implementation
  • Relatively inexpensive.
Marouane Tohme | TrustRadius Reviewer

Cons

NetSuite

  • Consolidated invoicing. Generally, I think it's not a problem for NetSuite customers, and the potential, infrequent multiple invoicing to a given customer is likely okay. However, there may be instances producing 3 or more invoices per month for a given customer. The only consolidation solution offered is their homegrown "SuiteSolution" called Consolidated Invoicing. I don't use it but have had demos and discussions. Really need something slicker.
  • Fixed Assets Management. I use their SuiteSolution, Fixed Assets Management. It's not part of core NetSuite so there are inconsistencies with the rest of the system, some performance annoyances, and weaker reporting capabilities. It's a better product than other fixed asset solutions I've tried!
  • A very recent frustration of mine is that it is not possible without customization to display tax amounts per line in a transaction. This should be native. The per-line tax amount is available in a saved search; the per-line tax rate is available to display on the transaction; the tax amount can be displayed in the PDF generated. Why not show the amount in the system? Fortunately, it's easy to create a custom field/column that multiplies tax rate with an amount to give you tax amount. Pretty minor in the scheme of things, but fresh in my mind.
Joshua Henke | TrustRadius Reviewer

Odoo

  • Community version is sometimes hard to maintain, needs some on-premise knowledge (IT) or having business with an Odoo partner that is sometimes expensive and unreliable.
  • Enterprise version is as expensive as other ERP in the market.
  • Reporting is horrible, not a lot of possibility to integrate seamlessly with a third party BI platform.
David MacDonald | TrustRadius Reviewer

Likelihood to Renew

NetSuite

NetSuite 8.0
Based on 22 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Billy Barker | TrustRadius Reviewer

Odoo

No score
No answers yet
No answers on this topic

Usability

NetSuite

NetSuite 9.0
Based on 11 answers
Through creation of various dashboards and KPIs the user does not really need to get very technically involved. They simply need to understand how to fill out a form, and through proper workflow creations they can be alerted when it is time to provide the necessary information or perform a necessary action to complete the next phase of the business process.
Felix Garbuz | TrustRadius Reviewer

Odoo

No score
No answers yet
No answers on this topic

Reliability and Availability

NetSuite

NetSuite 9.4
Based on 13 answers
Netsuite is never down. In the past year, we have been down only when we have internet issues
Aaron Kleinhandler | TrustRadius Reviewer

Odoo

No score
No answers yet
No answers on this topic

Performance

NetSuite

NetSuite 7.7
Based on 12 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Pamela Roberts | TrustRadius Reviewer

Odoo

No score
No answers yet
No answers on this topic

Support Rating

NetSuite

NetSuite 1.0
Based on 10 answers
In my opinion, the best place to go to answer your NetSuite functionality questions is their Online Help. It is excellent. For true support questions, NetSuite offers a Knowledgebase to its customers. Also, for ERP, NetSuite has licensed accountants that provide support. With any support organization, you must be thorough in describing your issue though.

NetSuite has several different support levels - http://www.netsuite.com/portal/services/support_main.shtml
Rob Gottschalk | TrustRadius Reviewer

Odoo

No score
No answers yet
No answers on this topic

In-Person Training

NetSuite

NetSuite 7.3
Based on 2 answers
The general Admin training is good but very soft for the high technical stuff
Felix Garbuz | TrustRadius Reviewer

Odoo

No score
No answers yet
No answers on this topic

Online Training

NetSuite

NetSuite 8.0
Based on 7 answers
Relatively easy and if time permits e
Felix Garbuz | TrustRadius Reviewer

Odoo

No score
No answers yet
No answers on this topic

Implementation Rating

NetSuite

NetSuite 7.3
Based on 9 answers
Executive involvement is critical. Make sure you have a good handle on the metrics you would like to ultimately manage. Work as a team to document your business requirements. Whiteboard often. Understand NetSuite's best practice capabilities.

Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the NS dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly
Rob Gottschalk | TrustRadius Reviewer

Odoo

No score
No answers yet
No answers on this topic

Alternatives Considered

NetSuite

We selected Netsuite over Financial Force because at that moment Netsuite had a localization feature we needed to consolidate financial information from a company outside the US and they had the feature for the accounting rules of that specific country.
Nicolas Costa Ossa | TrustRadius Reviewer

Odoo

While comparing Direkto with the Odoo, I'd say, only consideration of the UI is enough to see the vital advantage of the latter. Moreover, the specific functions are way [more] easily searchable through the Odoo than in Direkto.
Anonymous | TrustRadius Reviewer

Scalability

NetSuite

NetSuite 8.4
Based on 5 answers
Because it has a relatively low price of entry for the base modules and then you pay per user, you can start out small and expand as you need to. I've seen it used with 1 user all the way up to hundreds of users. Imagine experiencing all that growth without implementing a new ERP system!
Dana Larson | TrustRadius Reviewer

Odoo

No score
No answers yet
No answers on this topic

Return on Investment

NetSuite

  • Very positive impact! Our old accounting system needed constant day to day maintenance between modules to get accurate reporting. Manufactured items were not calculating costs correctly so reports were never accurate.
  • The cloud based platform has save me SOOOOOOOOOOO much time not maintaining servers, workstations etc. Adding users and work stations are as simple as just having a computer with internet access.
  • Dashboard reminders really help me keep track of everything going on (or going wrong) within our organization. Problem troubleshooting is much easier with Netsuite.
Cindy Rumpf Novack | TrustRadius Reviewer

Odoo

  • Easy tracking of customers from prospects to sales.
  • Easy repeat orders customer follow-ups. All historical transactions and communications in one place.
Franz Josef Bautista | TrustRadius Reviewer

Screenshots

Pricing Details

NetSuite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Odoo

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$20*

* per app/ per user/ per month

Rating Summary

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