What users are saying about
368 Ratings
38 Ratings
368 Ratings
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Score 7.1 out of 100
38 Ratings
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Score 6.6 out of 100

Likelihood to Recommend

NetSuite

I am a huge advocate for NetSuite, because the system is user-friendly (after a little training) and because it is so customizable. I would recommend NetSuite to any business with more than one company and especially businesses with companies based in more than one country. Small, medium and large companies can leverage the NetSuite platform to suit their needs, whether simple or complex.NetSuite has a number of taxation features that can help to automate return filings, so any business looking to systematize certain tax areas will find the system very useful.NetSuite allows great transparency across an organization and adopts a "one source of truth" methodology. If you have Finance, Accounting, Marketing, Sales, Operations, etc. all working in the same platform and working with the same data, there is less room for data discrepancies and more reliance can be placed upon the system outputs.If a business has a disconnect between Finance, Accounting, Marketing, Sales, Operations, etc. NetSuite will allow that business to come together and automate processes within a single system. There is no need for external system connectors, saving the business time (maintaining the connections) and money (saving on subscription fees to third-party connector vendors).
Sonny Spencer, ACA | TrustRadius Reviewer

OpenAir PSA

This product is well suited for an organization that is focused on client services, project delivery, time tracking, expense reporting, and revenue recognition. From a pure project management perspective, this product is not as feature rich as say Microsoft Project Server. For organizations that are looking for detailed complex project plan and resource management (along with resource leveling, etc.), this is probably not the best suited product
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

NetSuite
5.4
OpenAir PSA
Pay calculation
NetSuite
4.8
OpenAir PSA
Benefit plan administration
NetSuite
5.0
OpenAir PSA
Direct deposit files
NetSuite
5.0
OpenAir PSA
Salary revision and increment management
NetSuite
6.0
OpenAir PSA
Reimbursement management
NetSuite
6.0
OpenAir PSA

Customization

NetSuite
6.4
OpenAir PSA
API for custom integration
NetSuite
6.5
OpenAir PSA
Plug-ins
NetSuite
6.4
OpenAir PSA

Security

NetSuite
7.6
OpenAir PSA
Single sign-on capability
NetSuite
7.7
OpenAir PSA
Role-based user permissions
NetSuite
7.4
OpenAir PSA

Reporting & Analytics

NetSuite
6.3
OpenAir PSA
Dashboards
NetSuite
6.5
OpenAir PSA
Standard reports
NetSuite
6.2
OpenAir PSA
Custom reports
NetSuite
6.1
OpenAir PSA

General Ledger and Configurable Accounting

NetSuite
6.8
OpenAir PSA
Accounts payable
NetSuite
7.2
OpenAir PSA
Accounts receivable
NetSuite
7.3
OpenAir PSA
Global Financial Support
NetSuite
6.9
OpenAir PSA
Primary and Secondary Ledgers
NetSuite
7.7
OpenAir PSA
Intercompany Accounting
NetSuite
6.8
OpenAir PSA
Localizations
NetSuite
7.7
OpenAir PSA
Journals and Reconciliations
NetSuite
6.9
OpenAir PSA
Enterprise Accounting
NetSuite
7.6
OpenAir PSA
Configurable Accounting
NetSuite
7.6
OpenAir PSA
Centralized Rules Framework
NetSuite
5.9
OpenAir PSA
Standardized Processes
NetSuite
7.7
OpenAir PSA

Inventory Management

NetSuite
5.4
OpenAir PSA
Inventory tracking
NetSuite
6.1
OpenAir PSA
Automatic reordering
NetSuite
5.4
OpenAir PSA
Location management
NetSuite
5.5
OpenAir PSA
Manufacturing module
NetSuite
4.7
OpenAir PSA

Order Management

NetSuite
6.7
OpenAir PSA
Pricing
NetSuite
6.7
OpenAir PSA
Order entry
NetSuite
6.1
OpenAir PSA
Credit card processing
NetSuite
7.2
OpenAir PSA
Cost of goods sold
NetSuite
6.9
OpenAir PSA
Order Orchestration
NetSuite
6.8
OpenAir PSA
End-to-end order visibility
NetSuite
7.0
OpenAir PSA
Order exception Resolution
NetSuite
6.1
OpenAir PSA

Subledger and Financial Process

NetSuite
6.8
OpenAir PSA
Automated Invoice Processing
NetSuite
7.3
OpenAir PSA
Shared Services Payments
NetSuite
6.4
OpenAir PSA
Billings Management
NetSuite
6.8
OpenAir PSA
Customer Receipt Applications
NetSuite
6.8
OpenAir PSA
Customer Collections
NetSuite
7.2
OpenAir PSA
Revenue Recognition
NetSuite
7.6
OpenAir PSA
Cash Management
NetSuite
6.5
OpenAir PSA
Asset Management
NetSuite
5.8
OpenAir PSA
Travel & Expense Management
NetSuite
6.8
OpenAir PSA
Budgetary Control & Encumbrance Accounting
NetSuite
6.8
OpenAir PSA
Period Close
NetSuite
7.6
OpenAir PSA
Transactions Tax
NetSuite
6.8
OpenAir PSA
Subledger Reconciliations
NetSuite
6.7
OpenAir PSA
3rd Party Accounting Systems
NetSuite
5.5
OpenAir PSA

Project Financial Management

NetSuite
6.1
OpenAir PSA
Budgeting and Forecasting
NetSuite
5.5
OpenAir PSA
Project Costing
NetSuite
6.3
OpenAir PSA
Cost Capture
NetSuite
6.6
OpenAir PSA
Capital Project Management
NetSuite
6.8
OpenAir PSA
Customer Invoicing
NetSuite
6.6
OpenAir PSA
Customer Contract Compliance
NetSuite
7.3
OpenAir PSA
Project Revenue Recognition
NetSuite
6.0
OpenAir PSA
Project Financial Performance Analysis
NetSuite
6.2
OpenAir PSA
Project Financials Dashboard
NetSuite
5.8
OpenAir PSA
Real-time Financial Reporting
NetSuite
6.3
OpenAir PSA
Embedded Business Intelligence
NetSuite
4.7
OpenAir PSA
Project Planning Collaboration
NetSuite
4.9
OpenAir PSA

Project Execution Management

NetSuite
6.1
OpenAir PSA
Project Planning and Scheduling
NetSuite
5.1
OpenAir PSA
Project Manager Dashboard
NetSuite
4.7
OpenAir PSA
Resource Manager Dashboard
NetSuite
4.4
OpenAir PSA
Task Insight for Project Managers
NetSuite
6.0
OpenAir PSA
Project Manager Mobile Functionality
NetSuite
6.6
OpenAir PSA
Team Member Task Collaboration
NetSuite
6.0
OpenAir PSA
Team Member Mobile Functionality
NetSuite
6.6
OpenAir PSA
Project Candidate Search
NetSuite
6.4
OpenAir PSA
Project Candidate Comparison and Analysis
NetSuite
6.4
OpenAir PSA
Defineable Resource Pools
NetSuite
6.4
OpenAir PSA
Defineable Resource Pools
NetSuite
6.4
OpenAir PSA
Talent Profiles
NetSuite
5.9
OpenAir PSA
Real-Time Project Reporting
NetSuite
6.4
OpenAir PSA
Absence Management
NetSuite
7.0
OpenAir PSA
Product Lifecycle Management
NetSuite
7.0
OpenAir PSA

Grants Management

NetSuite
6.5
OpenAir PSA
Award Lifecycle Management
NetSuite
6.7
OpenAir PSA
Spending Control
NetSuite
6.7
OpenAir PSA
Indirect Cost Management
NetSuite
6.7
OpenAir PSA
Billing
NetSuite
5.8
OpenAir PSA

Procurement

NetSuite
6.6
OpenAir PSA
Sourcing Team Collaboration
NetSuite
7.2
OpenAir PSA
Sourcing Analysis
NetSuite
6.5
OpenAir PSA
Bids Analyzed and Compared
NetSuite
6.5
OpenAir PSA
Catalog Shopping E-Commerce for Employees
NetSuite
5.2
OpenAir PSA
Contract Authoring
NetSuite
6.1
OpenAir PSA
Contract Compliance Management
NetSuite
6.1
OpenAir PSA
Contract History
NetSuite
6.1
OpenAir PSA
Contract Renewal Automation
NetSuite
6.0
OpenAir PSA
Contract Repository
NetSuite
6.0
OpenAir PSA
Contract Standardization and Enforcement
NetSuite
6.0
OpenAir PSA
Electronic Signatures
NetSuite
6.5
OpenAir PSA
Invoice Automated Matching
NetSuite
6.5
OpenAir PSA
Purchasing Risk and Compliance Management
NetSuite
6.5
OpenAir PSA
Requisitions-to-Purchase Orders Integrated
NetSuite
7.1
OpenAir PSA
Spend Compliance Management
NetSuite
7.7
OpenAir PSA
Supplier Assessment
NetSuite
7.0
OpenAir PSA
Supplier Communication and Collaboration
NetSuite
7.2
OpenAir PSA
Supplier Management
NetSuite
7.8
OpenAir PSA
Supplier Portal
NetSuite
7.0
OpenAir PSA

Risk Management

NetSuite
6.7
OpenAir PSA
Risk Repository
NetSuite
7.0
OpenAir PSA
Control Management
NetSuite
6.4
OpenAir PSA
Control Mapping
NetSuite
6.4
OpenAir PSA
Control Efficiency Assessments
NetSuite
6.4
OpenAir PSA
Automated Control Assessments
NetSuite
6.4
OpenAir PSA
Assessment Capture
NetSuite
7.0
OpenAir PSA
Issue Detection
NetSuite
7.0
OpenAir PSA
Automatic Notification
NetSuite
7.0
OpenAir PSA
Remediation and Certification
NetSuite
6.4
OpenAir PSA

Logistics

NetSuite
4.3
OpenAir PSA
Transportation Planning and Optimization
NetSuite
4.2
OpenAir PSA
Transportation Sourcing Management
NetSuite
4.2
OpenAir PSA
Transportation Process Integration
NetSuite
5.1
OpenAir PSA
Transportation Execution Management
NetSuite
4.1
OpenAir PSA
Freight Payment Automation
NetSuite
4.1
OpenAir PSA
Trade Management
NetSuite
3.6
OpenAir PSA
Trade Regulatory Compliance Management
NetSuite
6.0
OpenAir PSA
Customs Entry Management
NetSuite
4.1
OpenAir PSA
Customs Document Management
NetSuite
3.4
OpenAir PSA
Customs Document Collaboration
NetSuite
3.1
OpenAir PSA
Fulfillment Management
NetSuite
3.8
OpenAir PSA
Inventory Visibility
NetSuite
5.0
OpenAir PSA
Warehouse Workforce Management
NetSuite
4.4
OpenAir PSA

Manufacturing

NetSuite
5.2
OpenAir PSA
Production Process Design
NetSuite
4.9
OpenAir PSA
Supply Chain Business Flows
NetSuite
4.1
OpenAir PSA
Production Management
NetSuite
4.1
OpenAir PSA
Contracted Manufacturing Management
NetSuite
3.9
OpenAir PSA
Configuration Management
NetSuite
7.7
OpenAir PSA
Work Definition
NetSuite
3.6
OpenAir PSA
Work Execution
NetSuite
4.5
OpenAir PSA
Advanced Fulfillment
NetSuite
7.3
OpenAir PSA
Manufacturing Costs
NetSuite
6.3
OpenAir PSA

Supply Chain

NetSuite
5.1
OpenAir PSA
Forecasting
NetSuite
4.7
OpenAir PSA
Inventory Planning
NetSuite
4.1
OpenAir PSA
Multi-tier Supply Chain Planning
NetSuite
6.8
OpenAir PSA
Performance Monitoring
NetSuite
4.8
OpenAir PSA

Product Lifecycle Management

NetSuite
4.7
OpenAir PSA
Ideation Management
NetSuite
4.6
OpenAir PSA
Requirements Management
NetSuite
7.0
OpenAir PSA
Proposal Management
NetSuite
3.6
OpenAir PSA
Innovation Portfolio Management
NetSuite
4.1
OpenAir PSA
Product Master Data Management
NetSuite
4.1
OpenAir PSA
Vendor Portal
NetSuite
4.7
OpenAir PSA
Project Portfolio Management
NetSuite
4.6
OpenAir PSA

Project Management

NetSuite
OpenAir PSA
5.2
Task Management
NetSuite
OpenAir PSA
5.0
Resource Management
NetSuite
OpenAir PSA
7.9
Gantt Charts
NetSuite
OpenAir PSA
4.7
Scheduling
NetSuite
OpenAir PSA
8.9
Workflow Automation
NetSuite
OpenAir PSA
3.7
Team Collaboration
NetSuite
OpenAir PSA
4.5
Support for Agile Methodology
NetSuite
OpenAir PSA
4.1
Support for Waterfall Methodology
NetSuite
OpenAir PSA
5.7
Document Management
NetSuite
OpenAir PSA
4.0
Email integration
NetSuite
OpenAir PSA
3.7
Mobile Access
NetSuite
OpenAir PSA
6.2
Timesheet Tracking
NetSuite
OpenAir PSA
7.4
Change request and Case Management
NetSuite
OpenAir PSA
3.5
Budget and Expense Management
NetSuite
OpenAir PSA
3.7

Professional Services Automation

NetSuite
OpenAir PSA
6.1
Quotes/estimates
NetSuite
OpenAir PSA
5.4
Invoicing
NetSuite
OpenAir PSA
7.4
Project & financial reporting
NetSuite
OpenAir PSA
5.0
Integration with accounting software
NetSuite
OpenAir PSA
6.6

Pros

NetSuite

  • Integrates. NetSuite is particularly good at integrating with other products. For example, we integrate NetSuite with Adaptive Planning in order to bring actual financials together with forecast and budget data, which is then used for analysis and reporting. We also integrate NetSuite with other administration platforms so invoicing and commissions can be done rather seamlessly.
  • Intuitive. NetSuite is extremely intuitive. I started using it without any training and was easy to learn. It takes a little practice to learn the reporting system, but if you are just looking for client or vendor information it is as easy as typing the name or ID into the search box at the top.
  • Easy to Support. While setup is important and takes a lot of hours, the ongoing support is outstanding when compared to some of the other big enterprise systems. The previous enterprise system I used needed 4 full time programmers on staff just to keep it running, and it still kept getting outdated. The cloud application and seamless upgrades make this product superior.
Chris Snelling, CFA | TrustRadius Reviewer

OpenAir PSA

  • Netsuite OpenAir PSA is highly configurable and has a large ecosystem of assets to work with.
  • Tasks are easily designed to automate processes in your business workflow.
  • OpenAir is designed in such a way that it can communicate and receive information from external systems without having to re-engineer your systems to make them work if you are following standard business practice.
Anonymous | TrustRadius Reviewer

Cons

NetSuite

  • Consolidated invoicing. Generally, I think it's not a problem for NetSuite customers, and the potential, infrequent multiple invoicing to a given customer is likely okay. However, there may be instances producing 3 or more invoices per month for a given customer. The only consolidation solution offered is their homegrown "SuiteSolution" called Consolidated Invoicing. I don't use it but have had demos and discussions. Really need something slicker.
  • Fixed Assets Management. I use their SuiteSolution, Fixed Assets Management. It's not part of core NetSuite so there are inconsistencies with the rest of the system, some performance annoyances, and weaker reporting capabilities. It's a better product than other fixed asset solutions I've tried!
  • A very recent frustration of mine is that it is not possible without customization to display tax amounts per line in a transaction. This should be native. The per-line tax amount is available in a saved search; the per-line tax rate is available to display on the transaction; the tax amount can be displayed in the PDF generated. Why not show the amount in the system? Fortunately, it's easy to create a custom field/column that multiplies tax rate with an amount to give you tax amount. Pretty minor in the scheme of things, but fresh in my mind.
Joshua Henke | TrustRadius Reviewer

OpenAir PSA

  • Compared to QuickArrow, setting up reports to reflect the data accurately seemed to require a bit more consultant time and collaboration. Getting the numbers correct is essential, so budget extra time for this iniative. We also learned that certain calculations can not be displayed in the executive dashboards. Ask these questions upfront to ensure your dashboards are complete for your needs (again, working backwards in the preparation stages).
  • Compared to QuickArrow, NetSuite OpenAir PSA falls short in the resource management capabilities. UI, flexibility, and scheduling options all could be improved. This is on their roadmap, timeline yet to be defined. Scheduling is vitally important to our company and this is THE area where we feel is the applications weakest. However, the application does provide everything critical to scheduling and provided the elements we needed in order to be successful. We altered our scheduling process accordingly.
  • During our System Administration 3 day online training, when a question was asked about detailed functionality, sometimes the trainer would share..."Yes, OpenAir has a configuration for that. Just inquire with your consultant and they can flip that flag in your instance." The responsibility for obtaining these special application configurations was placed on the System Admin [in training] to ask and to take notes. If your company needs the application to work a certain way, speak up and ask your OA consultant. There seems to be MANY flags that can be flipped in the background to allow for the system to meet your needs. My complaint is that these are not published, rather made available if one inquires.
  • OpenAir is able to generate invoices directly and we strongly encourage using this feature to keep everything housed under one application. However, this did not work for our organization and we leveraged a financial integration. A bit of a pioneer integrating with Softrax -- the integration works well, however is quite fragile. We do receive appropriate support when needed, but would prefer the integration to be a bit more stable. We recommend integrating with their stated supported financial systems, as staying the course will likely net a more stable integration.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

NetSuite

NetSuite 8.0
Based on 22 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Billy Barker | TrustRadius Reviewer

OpenAir PSA

OpenAir PSA 8.2
Based on 7 answers
It all depends. We are still looking at moving our consultants to Oracle PAC, in order to get our financial systems in line (we use Oracle Financials currently). We are feeling a lot of pain with integration and segmented systems.

Ultimately,it depends on how much pain is felt there. OpenAir has given us a path to follow on from QuickArrow. I foresee either moving onto Oracle PAC by end of calendar, or staying on OpenAir.

OpenAir to Oracle integration is not easy. From a reporting and process perspective, there’s been pain from being in different systems
Anonymous | TrustRadius Reviewer

Usability

NetSuite

NetSuite 9.0
Based on 11 answers
Through creation of various dashboards and KPIs the user does not really need to get very technically involved. They simply need to understand how to fill out a form, and through proper workflow creations they can be alerted when it is time to provide the necessary information or perform a necessary action to complete the next phase of the business process.
Felix Garbuz | TrustRadius Reviewer

OpenAir PSA

OpenAir PSA 9.4
Based on 4 answers
In this day and age I should not have to read a manual to understand a product. It should be intuitive to administrate and perform basic tasks. It feels like a ton of intelligence was poured into making OpenAir feature rich but no where near as much attention was given to the user experience.
Anonymous | TrustRadius Reviewer

Reliability and Availability

NetSuite

NetSuite 9.4
Based on 13 answers
Netsuite is never down. In the past year, we have been down only when we have internet issues
Aaron Kleinhandler | TrustRadius Reviewer

OpenAir PSA

OpenAir PSA 10.0
Based on 3 answers
The system up time was reliable and that was never anything we ever had any concerns/issues with.
Anonymous | TrustRadius Reviewer

Performance

NetSuite

NetSuite 7.7
Based on 12 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Pamela Roberts | TrustRadius Reviewer

OpenAir PSA

OpenAir PSA 9.0
Based on 3 answers
The performance was acceptable. If you had a very large data set you were working with it might take a little longer, but within reason.
Anonymous | TrustRadius Reviewer

Support Rating

NetSuite

NetSuite 1.0
Based on 10 answers
In my opinion, the best place to go to answer your NetSuite functionality questions is their Online Help. It is excellent. For true support questions, NetSuite offers a Knowledgebase to its customers. Also, for ERP, NetSuite has licensed accountants that provide support. With any support organization, you must be thorough in describing your issue though.

NetSuite has several different support levels - http://www.netsuite.com/portal/services/support_main.shtml
Rob Gottschalk | TrustRadius Reviewer

OpenAir PSA

OpenAir PSA 5.3
Based on 6 answers
As an admin, I've had more contact with OA support than most. I've found their response to tickets typically timely and helpful, however many of the responses to tickets are "we will file an enhancement request" and then I never hear about it again. So not terrible, but not a very fulfilling experience.
Bryan Parry | TrustRadius Reviewer

In-Person Training

NetSuite

NetSuite 7.3
Based on 2 answers
The general Admin training is good but very soft for the high technical stuff
Felix Garbuz | TrustRadius Reviewer

OpenAir PSA

OpenAir PSA 10.0
Based on 2 answers
Very knowledgeable and able to articulate how other customers configured the solution to meet their needs as well as the best practices they recommended.
Anonymous | TrustRadius Reviewer

Online Training

NetSuite

NetSuite 8.0
Based on 7 answers
Relatively easy and if time permits e
Felix Garbuz | TrustRadius Reviewer

OpenAir PSA

No score
No answers yet
We did a 3 day online remote course back in April. NetSuite prefers training to occur before migration. We went over the functionality of tool and three months later we migrated. Personally, I didn’t find it that beneficial. Certain parts of it were beneficial as they applied to me – talked a lot about invoicing capabilities that didn’t apply to me. They also have knowledge base / e-learning assets, but I haven’t referred to them
Anonymous | TrustRadius Reviewer

Implementation Rating

NetSuite

NetSuite 7.3
Based on 9 answers
Executive involvement is critical. Make sure you have a good handle on the metrics you would like to ultimately manage. Work as a team to document your business requirements. Whiteboard often. Understand NetSuite's best practice capabilities.

Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the NS dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly
Rob Gottschalk | TrustRadius Reviewer

OpenAir PSA

OpenAir PSA 10.0
Based on 2 answers
It went fine. Everything came over the way we wanted. In addition to migrating the current projects we wanted to migrate historical data – did that seamlessly. The finished product looked pretty good – just needed to tweak – and they helped us with that
Anonymous | TrustRadius Reviewer

Alternatives Considered

NetSuite

We selected Netsuite over Financial Force because at that moment Netsuite had a localization feature we needed to consolidate financial information from a company outside the US and they had the feature for the accounting rules of that specific country.
Nicolas Costa Ossa | TrustRadius Reviewer

OpenAir PSA

Previously we used a custom application running on top of Oracle ERP. One of the reasons we chose OpenAIR was because it was covering our requirements for time tracking and project/resource management, much better than the custom app. In addition we got other features like: project teams, task assignments etc. Another reason we chose it was its integration with NetSuite which we have chosen to be our new ERP, integration that is still very basic.
Cristian Bodnarasec | TrustRadius Reviewer

Scalability

NetSuite

NetSuite 8.4
Based on 5 answers
Because it has a relatively low price of entry for the base modules and then you pay per user, you can start out small and expand as you need to. I've seen it used with 1 user all the way up to hundreds of users. Imagine experiencing all that growth without implementing a new ERP system!
Dana Larson | TrustRadius Reviewer

OpenAir PSA

OpenAir PSA 10.0
Based on 2 answers
Once the system is setup, it's easy to manage and maintain.
Anonymous | TrustRadius Reviewer

Return on Investment

NetSuite

  • Very positive impact! Our old accounting system needed constant day to day maintenance between modules to get accurate reporting. Manufactured items were not calculating costs correctly so reports were never accurate.
  • The cloud based platform has save me SOOOOOOOOOOO much time not maintaining servers, workstations etc. Adding users and work stations are as simple as just having a computer with internet access.
  • Dashboard reminders really help me keep track of everything going on (or going wrong) within our organization. Problem troubleshooting is much easier with Netsuite.
Cindy Rumpf Novack | TrustRadius Reviewer

OpenAir PSA

  • OpenAir allows our organization to fully understand our resourcing needs, which helps provide background info when scoping new SOWs. This means our SOWs and timelines are more accurate and budgeted correctly.
  • OpenAir saves time for our organization, which ultimately helps us become more efficient in our work.
Anonymous | TrustRadius Reviewer

Pricing Details

NetSuite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OpenAir PSA

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

NetSuite
5.9
OpenAir PSA
6.7

Likelihood to Renew

NetSuite
8.0
OpenAir PSA
8.2

Usability

NetSuite
9.0
OpenAir PSA
9.4

Reliability and Availability

NetSuite
9.4
OpenAir PSA
10.0

Performance

NetSuite
7.7
OpenAir PSA
9.0

Support Rating

NetSuite
1.0
OpenAir PSA
5.3

In-Person Training

NetSuite
7.3
OpenAir PSA
10.0

Online Training

NetSuite
8.0
OpenAir PSA

Implementation Rating

NetSuite
7.3
OpenAir PSA
10.0

Scalability

NetSuite
8.4
OpenAir PSA
10.0

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