What users are saying about
369 Ratings
369 Ratings
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Score 7.1 out of 100
10 Ratings
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Score 7 out of 100

Likelihood to Recommend

NetSuite

I am a huge advocate for NetSuite, because the system is user-friendly (after a little training) and because it is so customizable. I would recommend NetSuite to any business with more than one company and especially businesses with companies based in more than one country. Small, medium and large companies can leverage the NetSuite platform to suit their needs, whether simple or complex.NetSuite has a number of taxation features that can help to automate return filings, so any business looking to systematize certain tax areas will find the system very useful.NetSuite allows great transparency across an organization and adopts a "one source of truth" methodology. If you have Finance, Accounting, Marketing, Sales, Operations, etc. all working in the same platform and working with the same data, there is less room for data discrepancies and more reliance can be placed upon the system outputs.If a business has a disconnect between Finance, Accounting, Marketing, Sales, Operations, etc. NetSuite will allow that business to come together and automate processes within a single system. There is no need for external system connectors, saving the business time (maintaining the connections) and money (saving on subscription fees to third-party connector vendors).
Sonny Spencer, ACA | TrustRadius Reviewer

ORION Enterprise

Orion is a great tool for monitoring your devices and network. It is extremely reliable and provides power information and metrics regarding availability. It also has a nice alerting engine that can be set up based on the customer's needs. Overall the tool is powerful and very flexible when configured correctly.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

NetSuite
5.4
ORION Enterprise
Pay calculation
NetSuite
4.8
ORION Enterprise
Benefit plan administration
NetSuite
5.0
ORION Enterprise
Direct deposit files
NetSuite
5.0
ORION Enterprise
Salary revision and increment management
NetSuite
6.0
ORION Enterprise
Reimbursement management
NetSuite
6.0
ORION Enterprise

Customization

NetSuite
6.4
ORION Enterprise
10.0
API for custom integration
NetSuite
6.5
ORION Enterprise
10.0
Plug-ins
NetSuite
6.4
ORION Enterprise
10.0

Security

NetSuite
7.6
ORION Enterprise
10.0
Single sign-on capability
NetSuite
7.7
ORION Enterprise
10.0
Role-based user permissions
NetSuite
7.4
ORION Enterprise
10.0

Reporting & Analytics

NetSuite
6.2
ORION Enterprise
10.0
Dashboards
NetSuite
6.5
ORION Enterprise
10.0
Standard reports
NetSuite
6.2
ORION Enterprise
10.0
Custom reports
NetSuite
6.1
ORION Enterprise
10.0

General Ledger and Configurable Accounting

NetSuite
6.8
ORION Enterprise
Accounts payable
NetSuite
7.2
ORION Enterprise
Accounts receivable
NetSuite
7.3
ORION Enterprise
Global Financial Support
NetSuite
6.9
ORION Enterprise
Primary and Secondary Ledgers
NetSuite
7.7
ORION Enterprise
Intercompany Accounting
NetSuite
6.8
ORION Enterprise
Localizations
NetSuite
7.7
ORION Enterprise
Journals and Reconciliations
NetSuite
6.9
ORION Enterprise
Enterprise Accounting
NetSuite
7.6
ORION Enterprise
Configurable Accounting
NetSuite
7.6
ORION Enterprise
Centralized Rules Framework
NetSuite
5.8
ORION Enterprise
Standardized Processes
NetSuite
7.7
ORION Enterprise

Inventory Management

NetSuite
5.4
ORION Enterprise
9.0
Inventory tracking
NetSuite
6.1
ORION Enterprise
9.0
Automatic reordering
NetSuite
5.3
ORION Enterprise
9.0
Location management
NetSuite
5.5
ORION Enterprise
9.0
Manufacturing module
NetSuite
4.6
ORION Enterprise
9.0

Order Management

NetSuite
6.7
ORION Enterprise
8.0
Pricing
NetSuite
6.7
ORION Enterprise
8.0
Order entry
NetSuite
6.1
ORION Enterprise
8.0
Credit card processing
NetSuite
7.1
ORION Enterprise
8.0
Cost of goods sold
NetSuite
6.9
ORION Enterprise
8.0
Order Orchestration
NetSuite
6.8
ORION Enterprise
8.0
End-to-end order visibility
NetSuite
6.9
ORION Enterprise
8.0
Order exception Resolution
NetSuite
6.1
ORION Enterprise
8.0

Subledger and Financial Process

NetSuite
6.7
ORION Enterprise
Automated Invoice Processing
NetSuite
7.2
ORION Enterprise
Shared Services Payments
NetSuite
6.4
ORION Enterprise
Billings Management
NetSuite
6.8
ORION Enterprise
Customer Receipt Applications
NetSuite
6.8
ORION Enterprise
Customer Collections
NetSuite
7.2
ORION Enterprise
Revenue Recognition
NetSuite
7.6
ORION Enterprise
Cash Management
NetSuite
6.5
ORION Enterprise
Asset Management
NetSuite
5.8
ORION Enterprise
Travel & Expense Management
NetSuite
6.8
ORION Enterprise
Budgetary Control & Encumbrance Accounting
NetSuite
6.8
ORION Enterprise
Period Close
NetSuite
7.6
ORION Enterprise
Transactions Tax
NetSuite
6.8
ORION Enterprise
Subledger Reconciliations
NetSuite
6.7
ORION Enterprise
3rd Party Accounting Systems
NetSuite
5.5
ORION Enterprise

Project Financial Management

NetSuite
6.1
ORION Enterprise
Budgeting and Forecasting
NetSuite
5.5
ORION Enterprise
Project Costing
NetSuite
6.3
ORION Enterprise
Cost Capture
NetSuite
6.6
ORION Enterprise
Capital Project Management
NetSuite
6.8
ORION Enterprise
Customer Invoicing
NetSuite
6.6
ORION Enterprise
Customer Contract Compliance
NetSuite
7.3
ORION Enterprise
Project Revenue Recognition
NetSuite
6.0
ORION Enterprise
Project Financial Performance Analysis
NetSuite
6.2
ORION Enterprise
Project Financials Dashboard
NetSuite
5.8
ORION Enterprise
Real-time Financial Reporting
NetSuite
6.3
ORION Enterprise
Embedded Business Intelligence
NetSuite
4.7
ORION Enterprise
Project Planning Collaboration
NetSuite
4.8
ORION Enterprise

Project Execution Management

NetSuite
6.1
ORION Enterprise
Project Planning and Scheduling
NetSuite
5.0
ORION Enterprise
Project Manager Dashboard
NetSuite
4.7
ORION Enterprise
Resource Manager Dashboard
NetSuite
4.4
ORION Enterprise
Task Insight for Project Managers
NetSuite
6.0
ORION Enterprise
Project Manager Mobile Functionality
NetSuite
6.6
ORION Enterprise
Team Member Task Collaboration
NetSuite
6.0
ORION Enterprise
Team Member Mobile Functionality
NetSuite
6.6
ORION Enterprise
Project Candidate Search
NetSuite
6.4
ORION Enterprise
Project Candidate Comparison and Analysis
NetSuite
6.4
ORION Enterprise
Defineable Resource Pools
NetSuite
6.4
ORION Enterprise
Defineable Resource Pools
NetSuite
6.4
ORION Enterprise
Talent Profiles
NetSuite
5.8
ORION Enterprise
Real-Time Project Reporting
NetSuite
6.4
ORION Enterprise
Absence Management
NetSuite
7.0
ORION Enterprise
Product Lifecycle Management
NetSuite
7.0
ORION Enterprise

Grants Management

NetSuite
6.5
ORION Enterprise
9.0
Award Lifecycle Management
NetSuite
6.7
ORION Enterprise
9.0
Spending Control
NetSuite
6.7
ORION Enterprise
9.0
Indirect Cost Management
NetSuite
6.7
ORION Enterprise
9.0
Billing
NetSuite
5.8
ORION Enterprise

Procurement

NetSuite
6.6
ORION Enterprise
Sourcing Team Collaboration
NetSuite
7.2
ORION Enterprise
Sourcing Analysis
NetSuite
6.5
ORION Enterprise
Bids Analyzed and Compared
NetSuite
6.5
ORION Enterprise
Catalog Shopping E-Commerce for Employees
NetSuite
5.2
ORION Enterprise
Contract Authoring
NetSuite
6.1
ORION Enterprise
Contract Compliance Management
NetSuite
6.1
ORION Enterprise
Contract History
NetSuite
6.1
ORION Enterprise
Contract Renewal Automation
NetSuite
6.0
ORION Enterprise
Contract Repository
NetSuite
6.0
ORION Enterprise
Contract Standardization and Enforcement
NetSuite
6.0
ORION Enterprise
Electronic Signatures
NetSuite
6.5
ORION Enterprise
Invoice Automated Matching
NetSuite
6.5
ORION Enterprise
Purchasing Risk and Compliance Management
NetSuite
6.5
ORION Enterprise
Requisitions-to-Purchase Orders Integrated
NetSuite
7.1
ORION Enterprise
Spend Compliance Management
NetSuite
7.7
ORION Enterprise
Supplier Assessment
NetSuite
7.0
ORION Enterprise
Supplier Communication and Collaboration
NetSuite
7.2
ORION Enterprise
Supplier Management
NetSuite
7.8
ORION Enterprise
Supplier Portal
NetSuite
7.0
ORION Enterprise

Risk Management

NetSuite
6.7
ORION Enterprise
8.2
Risk Repository
NetSuite
7.0
ORION Enterprise
8.0
Control Management
NetSuite
6.4
ORION Enterprise
8.0
Control Mapping
NetSuite
6.4
ORION Enterprise
7.0
Control Efficiency Assessments
NetSuite
6.4
ORION Enterprise
8.0
Automated Control Assessments
NetSuite
6.4
ORION Enterprise
8.0
Assessment Capture
NetSuite
7.0
ORION Enterprise
8.0
Issue Detection
NetSuite
7.0
ORION Enterprise
9.0
Automatic Notification
NetSuite
7.0
ORION Enterprise
9.0
Remediation and Certification
NetSuite
6.4
ORION Enterprise
9.0

Logistics

NetSuite
4.2
ORION Enterprise
Transportation Planning and Optimization
NetSuite
4.1
ORION Enterprise
Transportation Sourcing Management
NetSuite
4.2
ORION Enterprise
Transportation Process Integration
NetSuite
5.0
ORION Enterprise
Transportation Execution Management
NetSuite
4.1
ORION Enterprise
Freight Payment Automation
NetSuite
4.1
ORION Enterprise
Trade Management
NetSuite
3.6
ORION Enterprise
Trade Regulatory Compliance Management
NetSuite
6.0
ORION Enterprise
Customs Entry Management
NetSuite
4.1
ORION Enterprise
Customs Document Management
NetSuite
3.4
ORION Enterprise
Customs Document Collaboration
NetSuite
3.1
ORION Enterprise
Fulfillment Management
NetSuite
3.8
ORION Enterprise
Inventory Visibility
NetSuite
5.0
ORION Enterprise
Warehouse Workforce Management
NetSuite
4.4
ORION Enterprise

Manufacturing

NetSuite
5.2
ORION Enterprise
Production Process Design
NetSuite
4.9
ORION Enterprise
Supply Chain Business Flows
NetSuite
4.1
ORION Enterprise
Production Management
NetSuite
4.1
ORION Enterprise
Contracted Manufacturing Management
NetSuite
3.9
ORION Enterprise
Configuration Management
NetSuite
7.7
ORION Enterprise
Work Definition
NetSuite
3.5
ORION Enterprise
Work Execution
NetSuite
4.5
ORION Enterprise
Advanced Fulfillment
NetSuite
7.3
ORION Enterprise
Manufacturing Costs
NetSuite
6.3
ORION Enterprise

Supply Chain

NetSuite
5.1
ORION Enterprise
Forecasting
NetSuite
4.7
ORION Enterprise
Inventory Planning
NetSuite
4.1
ORION Enterprise
Multi-tier Supply Chain Planning
NetSuite
6.8
ORION Enterprise
Performance Monitoring
NetSuite
4.8
ORION Enterprise

Product Lifecycle Management

NetSuite
4.7
ORION Enterprise
8.1
Ideation Management
NetSuite
4.6
ORION Enterprise
8.0
Requirements Management
NetSuite
7.0
ORION Enterprise
8.0
Proposal Management
NetSuite
3.6
ORION Enterprise
8.0
Innovation Portfolio Management
NetSuite
4.1
ORION Enterprise
8.0
Product Master Data Management
NetSuite
4.1
ORION Enterprise
8.0
Vendor Portal
NetSuite
4.7
ORION Enterprise
9.0
Project Portfolio Management
NetSuite
4.6
ORION Enterprise
8.0

Pros

NetSuite

  • Integrates. NetSuite is particularly good at integrating with other products. For example, we integrate NetSuite with Adaptive Planning in order to bring actual financials together with forecast and budget data, which is then used for analysis and reporting. We also integrate NetSuite with other administration platforms so invoicing and commissions can be done rather seamlessly.
  • Intuitive. NetSuite is extremely intuitive. I started using it without any training and was easy to learn. It takes a little practice to learn the reporting system, but if you are just looking for client or vendor information it is as easy as typing the name or ID into the search box at the top.
  • Easy to Support. While setup is important and takes a lot of hours, the ongoing support is outstanding when compared to some of the other big enterprise systems. The previous enterprise system I used needed 4 full time programmers on staff just to keep it running, and it still kept getting outdated. The cloud application and seamless upgrades make this product superior.
Chris Snelling, CFA | TrustRadius Reviewer

ORION Enterprise

  • Hardware monitoring is the main reason we bought the product, and we use it to monitor over 4,000 servers.
  • It also great for network monitoring, although we use other products for this function also. This is mostly because we are a big, siloed organization and is less to do with any issues with the functionality provided.
  • Application monitoring is also a capability of Orion. We have experimented with its function, but we have not rolled it out full-scale.
Anonymous | TrustRadius Reviewer

Cons

NetSuite

  • Consolidated invoicing. Generally, I think it's not a problem for NetSuite customers, and the potential, infrequent multiple invoicing to a given customer is likely okay. However, there may be instances producing 3 or more invoices per month for a given customer. The only consolidation solution offered is their homegrown "SuiteSolution" called Consolidated Invoicing. I don't use it but have had demos and discussions. Really need something slicker.
  • Fixed Assets Management. I use their SuiteSolution, Fixed Assets Management. It's not part of core NetSuite so there are inconsistencies with the rest of the system, some performance annoyances, and weaker reporting capabilities. It's a better product than other fixed asset solutions I've tried!
  • A very recent frustration of mine is that it is not possible without customization to display tax amounts per line in a transaction. This should be native. The per-line tax amount is available in a saved search; the per-line tax rate is available to display on the transaction; the tax amount can be displayed in the PDF generated. Why not show the amount in the system? Fortunately, it's easy to create a custom field/column that multiplies tax rate with an amount to give you tax amount. Pretty minor in the scheme of things, but fresh in my mind.
Joshua Henke | TrustRadius Reviewer

ORION Enterprise

  • You still need other tools, so it is not a true enterprise solution. We still use products like Splunk for detailed log info and ThousandEyes to see when/where users are logging into our apps. There are also other products in use like ExtraHop and Dynatrace, but I believe that is more a function of my organization and less to do with product capabilities.
  • Sales methodology is very different because they don't travel and have a rep out in front of you. They do everything remotely, so if you are a big company this may take some getting used to.
  • The licensing/contracting model is unique. Everything is recurring on a set of data every year. They don't do MSA or SOW, just agree to the EULA and pay for the product. Again, I think this is different than what most large companies are used to.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

NetSuite

NetSuite 8.0
Based on 22 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Billy Barker | TrustRadius Reviewer

ORION Enterprise

No score
No answers yet
No answers on this topic

Usability

NetSuite

NetSuite 9.0
Based on 11 answers
Through creation of various dashboards and KPIs the user does not really need to get very technically involved. They simply need to understand how to fill out a form, and through proper workflow creations they can be alerted when it is time to provide the necessary information or perform a necessary action to complete the next phase of the business process.
Felix Garbuz | TrustRadius Reviewer

ORION Enterprise

No score
No answers yet
No answers on this topic

Reliability and Availability

NetSuite

NetSuite 9.4
Based on 13 answers
Netsuite is never down. In the past year, we have been down only when we have internet issues
Aaron Kleinhandler | TrustRadius Reviewer

ORION Enterprise

No score
No answers yet
No answers on this topic

Performance

NetSuite

NetSuite 7.7
Based on 12 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Pamela Roberts | TrustRadius Reviewer

ORION Enterprise

No score
No answers yet
No answers on this topic

Support Rating

NetSuite

NetSuite 1.0
Based on 10 answers
In my opinion, the best place to go to answer your NetSuite functionality questions is their Online Help. It is excellent. For true support questions, NetSuite offers a Knowledgebase to its customers. Also, for ERP, NetSuite has licensed accountants that provide support. With any support organization, you must be thorough in describing your issue though.

NetSuite has several different support levels - http://www.netsuite.com/portal/services/support_main.shtml
Rob Gottschalk | TrustRadius Reviewer

ORION Enterprise

No score
No answers yet
No answers on this topic

In-Person Training

NetSuite

NetSuite 7.3
Based on 2 answers
The general Admin training is good but very soft for the high technical stuff
Felix Garbuz | TrustRadius Reviewer

ORION Enterprise

No score
No answers yet
No answers on this topic

Online Training

NetSuite

NetSuite 8.0
Based on 7 answers
Relatively easy and if time permits e
Felix Garbuz | TrustRadius Reviewer

ORION Enterprise

No score
No answers yet
No answers on this topic

Implementation Rating

NetSuite

NetSuite 7.3
Based on 9 answers
Executive involvement is critical. Make sure you have a good handle on the metrics you would like to ultimately manage. Work as a team to document your business requirements. Whiteboard often. Understand NetSuite's best practice capabilities.

Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the NS dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly
Rob Gottschalk | TrustRadius Reviewer

ORION Enterprise

No score
No answers yet
No answers on this topic

Alternatives Considered

NetSuite

We selected Netsuite over Financial Force because at that moment Netsuite had a localization feature we needed to consolidate financial information from a company outside the US and they had the feature for the accounting rules of that specific country.
Nicolas Costa Ossa | TrustRadius Reviewer

ORION Enterprise

We use Orion for a very specific use case and do not leverage all the available functions of the tools. I do think the product is very capable and the different modules are very powerful. We are a big company and we already had several systems in place that provide the same functions. We use Orion specifically for monitoring our devices and network.
Anonymous | TrustRadius Reviewer

Scalability

NetSuite

NetSuite 8.4
Based on 5 answers
Because it has a relatively low price of entry for the base modules and then you pay per user, you can start out small and expand as you need to. I've seen it used with 1 user all the way up to hundreds of users. Imagine experiencing all that growth without implementing a new ERP system!
Dana Larson | TrustRadius Reviewer

ORION Enterprise

No score
No answers yet
No answers on this topic

Return on Investment

NetSuite

  • Very positive impact! Our old accounting system needed constant day to day maintenance between modules to get accurate reporting. Manufactured items were not calculating costs correctly so reports were never accurate.
  • The cloud based platform has save me SOOOOOOOOOOO much time not maintaining servers, workstations etc. Adding users and work stations are as simple as just having a computer with internet access.
  • Dashboard reminders really help me keep track of everything going on (or going wrong) within our organization. Problem troubleshooting is much easier with Netsuite.
Cindy Rumpf Novack | TrustRadius Reviewer

ORION Enterprise

  • We have gained tremendous value from Orion enterprises device data and monitoring. It allows us to see what devices in our network are having problems or need attention.
  • The alerting engine in Orion is very powerful and can be configured to meet the needs of the customer.
  • Networking mapping and monitoring is also very powerful and provides real-time information about network up and downtime.
Anonymous | TrustRadius Reviewer

Pricing Details

NetSuite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ORION Enterprise

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

NetSuite
5.9
ORION Enterprise
9.0

Likelihood to Renew

NetSuite
8.0
ORION Enterprise

Usability

NetSuite
9.0
ORION Enterprise

Reliability and Availability

NetSuite
9.4
ORION Enterprise

Performance

NetSuite
7.7
ORION Enterprise

Support Rating

NetSuite
1.0
ORION Enterprise

In-Person Training

NetSuite
7.3
ORION Enterprise

Online Training

NetSuite
8.0
ORION Enterprise

Implementation Rating

NetSuite
7.3
ORION Enterprise

Scalability

NetSuite
8.4
ORION Enterprise

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