What users are saying about
368 Ratings
4 Ratings
368 Ratings
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Score 7.1 out of 100
4 Ratings
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Score 1.2 out of 100

Likelihood to Recommend

NetSuite

I am a huge advocate for NetSuite, because the system is user-friendly (after a little training) and because it is so customizable. I would recommend NetSuite to any business with more than one company and especially businesses with companies based in more than one country. Small, medium and large companies can leverage the NetSuite platform to suit their needs, whether simple or complex.NetSuite has a number of taxation features that can help to automate return filings, so any business looking to systematize certain tax areas will find the system very useful.NetSuite allows great transparency across an organization and adopts a "one source of truth" methodology. If you have Finance, Accounting, Marketing, Sales, Operations, etc. all working in the same platform and working with the same data, there is less room for data discrepancies and more reliance can be placed upon the system outputs.If a business has a disconnect between Finance, Accounting, Marketing, Sales, Operations, etc. NetSuite will allow that business to come together and automate processes within a single system. There is no need for external system connectors, saving the business time (maintaining the connections) and money (saving on subscription fees to third-party connector vendors).
Sonny Spencer, ACA | TrustRadius Reviewer

OSAS

I honestly think that it's extremely outdated and don't understand why anyone would still use it. Especially in a non-profit setting. In our field we have to be able to track revenue and expenses by funds, and with the way those funding streams tend to cross an agency or company's fiscal year, the fact that it is virtually impossible to pull the information in that manner restricts a finance department more than anything.
Jessica Leffler | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

NetSuite
5.4
OSAS
Pay calculation
NetSuite
4.8
OSAS
Benefit plan administration
NetSuite
5.0
OSAS
Direct deposit files
NetSuite
5.0
OSAS
Salary revision and increment management
NetSuite
6.0
OSAS
Reimbursement management
NetSuite
6.0
OSAS

Customization

NetSuite
6.5
OSAS
API for custom integration
NetSuite
6.5
OSAS
Plug-ins
NetSuite
6.4
OSAS

Security

NetSuite
7.6
OSAS
5.5
Single sign-on capability
NetSuite
7.8
OSAS
5.0
Role-based user permissions
NetSuite
7.4
OSAS
6.0

Reporting & Analytics

NetSuite
6.3
OSAS
2.0
Dashboards
NetSuite
6.6
OSAS
Standard reports
NetSuite
6.2
OSAS
3.0
Custom reports
NetSuite
6.1
OSAS
1.0

General Ledger and Configurable Accounting

NetSuite
6.8
OSAS
1.8
Accounts payable
NetSuite
7.2
OSAS
2.0
Accounts receivable
NetSuite
7.3
OSAS
Global Financial Support
NetSuite
6.9
OSAS
Primary and Secondary Ledgers
NetSuite
7.7
OSAS
Intercompany Accounting
NetSuite
6.8
OSAS
Localizations
NetSuite
7.7
OSAS
Journals and Reconciliations
NetSuite
6.9
OSAS
Enterprise Accounting
NetSuite
7.6
OSAS
Configurable Accounting
NetSuite
7.6
OSAS
Centralized Rules Framework
NetSuite
5.9
OSAS
Standardized Processes
NetSuite
7.7
OSAS

Inventory Management

NetSuite
5.4
OSAS
Inventory tracking
NetSuite
6.1
OSAS
Automatic reordering
NetSuite
5.4
OSAS
Location management
NetSuite
5.5
OSAS
Manufacturing module
NetSuite
4.7
OSAS

Order Management

NetSuite
6.7
OSAS
Pricing
NetSuite
6.8
OSAS
Order entry
NetSuite
6.2
OSAS
Credit card processing
NetSuite
7.2
OSAS
Cost of goods sold
NetSuite
6.9
OSAS
Order Orchestration
NetSuite
6.8
OSAS
End-to-end order visibility
NetSuite
7.0
OSAS
Order exception Resolution
NetSuite
6.2
OSAS

Subledger and Financial Process

NetSuite
6.8
OSAS
Automated Invoice Processing
NetSuite
7.3
OSAS
Shared Services Payments
NetSuite
6.4
OSAS
Billings Management
NetSuite
6.8
OSAS
Customer Receipt Applications
NetSuite
6.9
OSAS
Customer Collections
NetSuite
7.2
OSAS
Revenue Recognition
NetSuite
7.6
OSAS
Cash Management
NetSuite
6.5
OSAS
Asset Management
NetSuite
5.8
OSAS
Travel & Expense Management
NetSuite
6.8
OSAS
Budgetary Control & Encumbrance Accounting
NetSuite
6.8
OSAS
Period Close
NetSuite
7.6
OSAS
Transactions Tax
NetSuite
6.9
OSAS
Subledger Reconciliations
NetSuite
6.7
OSAS
3rd Party Accounting Systems
NetSuite
5.5
OSAS

Project Financial Management

NetSuite
6.1
OSAS
Budgeting and Forecasting
NetSuite
5.5
OSAS
Project Costing
NetSuite
6.4
OSAS
Cost Capture
NetSuite
6.6
OSAS
Capital Project Management
NetSuite
6.8
OSAS
Customer Invoicing
NetSuite
6.6
OSAS
Customer Contract Compliance
NetSuite
7.4
OSAS
Project Revenue Recognition
NetSuite
6.0
OSAS
Project Financial Performance Analysis
NetSuite
6.2
OSAS
Project Financials Dashboard
NetSuite
5.8
OSAS
Real-time Financial Reporting
NetSuite
6.3
OSAS
Embedded Business Intelligence
NetSuite
4.7
OSAS
Project Planning Collaboration
NetSuite
4.9
OSAS

Project Execution Management

NetSuite
6.1
OSAS
Project Planning and Scheduling
NetSuite
5.1
OSAS
Project Manager Dashboard
NetSuite
4.8
OSAS
Resource Manager Dashboard
NetSuite
4.4
OSAS
Task Insight for Project Managers
NetSuite
6.0
OSAS
Project Manager Mobile Functionality
NetSuite
6.6
OSAS
Team Member Task Collaboration
NetSuite
6.0
OSAS
Team Member Mobile Functionality
NetSuite
6.7
OSAS
Project Candidate Search
NetSuite
6.4
OSAS
Project Candidate Comparison and Analysis
NetSuite
6.4
OSAS
Defineable Resource Pools
NetSuite
6.4
OSAS
Defineable Resource Pools
NetSuite
6.4
OSAS
Talent Profiles
NetSuite
5.9
OSAS
Real-Time Project Reporting
NetSuite
6.4
OSAS
Absence Management
NetSuite
7.0
OSAS
Product Lifecycle Management
NetSuite
7.0
OSAS

Grants Management

NetSuite
6.5
OSAS
Award Lifecycle Management
NetSuite
6.7
OSAS
Spending Control
NetSuite
6.7
OSAS
Indirect Cost Management
NetSuite
6.7
OSAS
Billing
NetSuite
5.8
OSAS

Procurement

NetSuite
6.6
OSAS
Sourcing Team Collaboration
NetSuite
7.2
OSAS
Sourcing Analysis
NetSuite
6.5
OSAS
Bids Analyzed and Compared
NetSuite
6.5
OSAS
Catalog Shopping E-Commerce for Employees
NetSuite
5.2
OSAS
Contract Authoring
NetSuite
6.1
OSAS
Contract Compliance Management
NetSuite
6.1
OSAS
Contract History
NetSuite
6.1
OSAS
Contract Renewal Automation
NetSuite
6.0
OSAS
Contract Repository
NetSuite
6.0
OSAS
Contract Standardization and Enforcement
NetSuite
6.0
OSAS
Electronic Signatures
NetSuite
6.5
OSAS
Invoice Automated Matching
NetSuite
6.5
OSAS
Purchasing Risk and Compliance Management
NetSuite
6.5
OSAS
Requisitions-to-Purchase Orders Integrated
NetSuite
7.2
OSAS
Spend Compliance Management
NetSuite
7.7
OSAS
Supplier Assessment
NetSuite
7.0
OSAS
Supplier Communication and Collaboration
NetSuite
7.2
OSAS
Supplier Management
NetSuite
7.8
OSAS
Supplier Portal
NetSuite
7.0
OSAS

Risk Management

NetSuite
6.7
OSAS
Risk Repository
NetSuite
7.0
OSAS
Control Management
NetSuite
6.5
OSAS
Control Mapping
NetSuite
6.4
OSAS
Control Efficiency Assessments
NetSuite
6.4
OSAS
Automated Control Assessments
NetSuite
6.4
OSAS
Assessment Capture
NetSuite
7.0
OSAS
Issue Detection
NetSuite
7.0
OSAS
Automatic Notification
NetSuite
7.0
OSAS
Remediation and Certification
NetSuite
6.4
OSAS

Logistics

NetSuite
4.3
OSAS
Transportation Planning and Optimization
NetSuite
4.2
OSAS
Transportation Sourcing Management
NetSuite
4.2
OSAS
Transportation Process Integration
NetSuite
5.1
OSAS
Transportation Execution Management
NetSuite
4.1
OSAS
Freight Payment Automation
NetSuite
4.1
OSAS
Trade Management
NetSuite
3.6
OSAS
Trade Regulatory Compliance Management
NetSuite
6.0
OSAS
Customs Entry Management
NetSuite
4.1
OSAS
Customs Document Management
NetSuite
3.4
OSAS
Customs Document Collaboration
NetSuite
3.1
OSAS
Fulfillment Management
NetSuite
3.9
OSAS
Inventory Visibility
NetSuite
5.0
OSAS
Warehouse Workforce Management
NetSuite
4.4
OSAS

Manufacturing

NetSuite
5.2
OSAS
Production Process Design
NetSuite
4.9
OSAS
Supply Chain Business Flows
NetSuite
4.2
OSAS
Production Management
NetSuite
4.2
OSAS
Contracted Manufacturing Management
NetSuite
3.9
OSAS
Configuration Management
NetSuite
7.7
OSAS
Work Definition
NetSuite
3.6
OSAS
Work Execution
NetSuite
4.5
OSAS
Advanced Fulfillment
NetSuite
7.3
OSAS
Manufacturing Costs
NetSuite
6.3
OSAS

Supply Chain

NetSuite
5.1
OSAS
Forecasting
NetSuite
4.7
OSAS
Inventory Planning
NetSuite
4.1
OSAS
Multi-tier Supply Chain Planning
NetSuite
6.8
OSAS
Performance Monitoring
NetSuite
4.8
OSAS

Product Lifecycle Management

NetSuite
4.7
OSAS
Ideation Management
NetSuite
4.6
OSAS
Requirements Management
NetSuite
7.0
OSAS
Proposal Management
NetSuite
3.6
OSAS
Innovation Portfolio Management
NetSuite
4.1
OSAS
Product Master Data Management
NetSuite
4.1
OSAS
Vendor Portal
NetSuite
4.7
OSAS
Project Portfolio Management
NetSuite
4.6
OSAS

Pros

NetSuite

  • Integrates. NetSuite is particularly good at integrating with other products. For example, we integrate NetSuite with Adaptive Planning in order to bring actual financials together with forecast and budget data, which is then used for analysis and reporting. We also integrate NetSuite with other administration platforms so invoicing and commissions can be done rather seamlessly.
  • Intuitive. NetSuite is extremely intuitive. I started using it without any training and was easy to learn. It takes a little practice to learn the reporting system, but if you are just looking for client or vendor information it is as easy as typing the name or ID into the search box at the top.
  • Easy to Support. While setup is important and takes a lot of hours, the ongoing support is outstanding when compared to some of the other big enterprise systems. The previous enterprise system I used needed 4 full time programmers on staff just to keep it running, and it still kept getting outdated. The cloud application and seamless upgrades make this product superior.
Chris Snelling, CFA | TrustRadius Reviewer

OSAS

  • No confusing reporting.
  • Easy to follow interface.
  • Simplified experience.
Jessica Leffler | TrustRadius Reviewer

Cons

NetSuite

  • Consolidated invoicing. Generally, I think it's not a problem for NetSuite customers, and the potential, infrequent multiple invoicing to a given customer is likely okay. However, there may be instances producing 3 or more invoices per month for a given customer. The only consolidation solution offered is their homegrown "SuiteSolution" called Consolidated Invoicing. I don't use it but have had demos and discussions. Really need something slicker.
  • Fixed Assets Management. I use their SuiteSolution, Fixed Assets Management. It's not part of core NetSuite so there are inconsistencies with the rest of the system, some performance annoyances, and weaker reporting capabilities. It's a better product than other fixed asset solutions I've tried!
  • A very recent frustration of mine is that it is not possible without customization to display tax amounts per line in a transaction. This should be native. The per-line tax amount is available in a saved search; the per-line tax rate is available to display on the transaction; the tax amount can be displayed in the PDF generated. Why not show the amount in the system? Fortunately, it's easy to create a custom field/column that multiplies tax rate with an amount to give you tax amount. Pretty minor in the scheme of things, but fresh in my mind.
Joshua Henke | TrustRadius Reviewer

OSAS

  • Not user-friendly or intuitive in the least. Even with the instruction manual, it's like part of it is missing or you are expected to know certain items before even looking.
  • Reporting is very basic and impossible to customize on the user's end. You must have tech support build them for you. Also, no cross fiscal year reporting.
  • Can't cut only one check if you have other invoices already entered in the batch.
  • The chart of account codes are not independent. You must build your whole GL for each fund source or program, which leaves you with an unwieldy chart of accounts.
Jessica Leffler | TrustRadius Reviewer

Likelihood to Renew

NetSuite

NetSuite 8.0
Based on 22 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Billy Barker | TrustRadius Reviewer

OSAS

No score
No answers yet
No answers on this topic

Usability

NetSuite

NetSuite 9.0
Based on 11 answers
Through creation of various dashboards and KPIs the user does not really need to get very technically involved. They simply need to understand how to fill out a form, and through proper workflow creations they can be alerted when it is time to provide the necessary information or perform a necessary action to complete the next phase of the business process.
Felix Garbuz | TrustRadius Reviewer

OSAS

No score
No answers yet
No answers on this topic

Reliability and Availability

NetSuite

NetSuite 9.4
Based on 13 answers
Netsuite is never down. In the past year, we have been down only when we have internet issues
Aaron Kleinhandler | TrustRadius Reviewer

OSAS

No score
No answers yet
No answers on this topic

Performance

NetSuite

NetSuite 7.7
Based on 12 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Pamela Roberts | TrustRadius Reviewer

OSAS

No score
No answers yet
No answers on this topic

Support Rating

NetSuite

NetSuite 1.0
Based on 10 answers
In my opinion, the best place to go to answer your NetSuite functionality questions is their Online Help. It is excellent. For true support questions, NetSuite offers a Knowledgebase to its customers. Also, for ERP, NetSuite has licensed accountants that provide support. With any support organization, you must be thorough in describing your issue though.

NetSuite has several different support levels - http://www.netsuite.com/portal/services/support_main.shtml
Rob Gottschalk | TrustRadius Reviewer

OSAS

No score
No answers yet
No answers on this topic

In-Person Training

NetSuite

NetSuite 7.3
Based on 2 answers
The general Admin training is good but very soft for the high technical stuff
Felix Garbuz | TrustRadius Reviewer

OSAS

No score
No answers yet
No answers on this topic

Online Training

NetSuite

NetSuite 8.0
Based on 7 answers
Relatively easy and if time permits e
Felix Garbuz | TrustRadius Reviewer

OSAS

No score
No answers yet
No answers on this topic

Implementation Rating

NetSuite

NetSuite 7.3
Based on 9 answers
Executive involvement is critical. Make sure you have a good handle on the metrics you would like to ultimately manage. Work as a team to document your business requirements. Whiteboard often. Understand NetSuite's best practice capabilities.

Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the NS dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly
Rob Gottschalk | TrustRadius Reviewer

OSAS

No score
No answers yet
No answers on this topic

Alternatives Considered

NetSuite

We selected Netsuite over Financial Force because at that moment Netsuite had a localization feature we needed to consolidate financial information from a company outside the US and they had the feature for the accounting rules of that specific country.
Nicolas Costa Ossa | TrustRadius Reviewer

OSAS

If you've used CYMA, you'll be familiar with the way OSAS builds the GL, however CYMA is light years ahead of OSAS. If you've used anything like Abila MIP, you'll understand the comparison when I say "Abila is like using power tools to build your bookcase, CYMA is like using a hand saw and hammer, and OSAS is using a chisel to carve one out of wood." They all will get the job done and at the end of the day, you have a book case. But depending on which tools you use will either be ready for a library or a couple of small tomes. I didn't select OSAS, and never would it have been given consideration to be used as my accounting software
Jessica Leffler | TrustRadius Reviewer

Scalability

NetSuite

NetSuite 8.4
Based on 5 answers
Because it has a relatively low price of entry for the base modules and then you pay per user, you can start out small and expand as you need to. I've seen it used with 1 user all the way up to hundreds of users. Imagine experiencing all that growth without implementing a new ERP system!
Dana Larson | TrustRadius Reviewer

OSAS

No score
No answers yet
No answers on this topic

Return on Investment

NetSuite

  • Very positive impact! Our old accounting system needed constant day to day maintenance between modules to get accurate reporting. Manufactured items were not calculating costs correctly so reports were never accurate.
  • The cloud based platform has save me SOOOOOOOOOOO much time not maintaining servers, workstations etc. Adding users and work stations are as simple as just having a computer with internet access.
  • Dashboard reminders really help me keep track of everything going on (or going wrong) within our organization. Problem troubleshooting is much easier with Netsuite.
Cindy Rumpf Novack | TrustRadius Reviewer

OSAS

  • We have to do so much tracking of expenses by hand, that using OSAS doesn't save us any money in that respect.
  • I believe my predecessor used OSAS for over 15 years so she obviously felt comfortable with it. I can make do with it and at least track my bottom line.
  • No real reporting other than basic balance sheets.
Jessica Leffler | TrustRadius Reviewer

Pricing Details

NetSuite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OSAS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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