NetSuite ERP vs. Paycom

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NetSuite ERP
Score 8.0 out of 10
N/A
NetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.N/A
Paycom
Score 7.2 out of 10
N/A
Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.N/A
Pricing
NetSuite ERPPaycom
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NetSuite ERPPaycom
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsUsers subscribe to NetSuite for an annual license fee. The license is made up of three main components: core platform, optional modules and the number of users. There is also a one-time implementation fee for initial setup. New modules and users and can be added as a business grows.
More Pricing Information
Community Pulse
NetSuite ERPPaycom
Considered Both Products
NetSuite ERP
Chose NetSuite ERP
NetSuite ERP is the system we implemented to replace SAP Business One. It is more user-friendly and has more capabilities than SAP could offer us. It allows us to focus on the specific needs of our company such as asset management, purchase orders and AP billing, invoices and …
Chose NetSuite ERP
We previously used Ratex and also Sequoia and they were both server-based. Netsuite ERP is lightyears ahead in terms of usability compared to the two previous products we used. Reporting and invoicing are the two that stand out as the biggest benefits in NetSuite ERP compared …
Paycom
Chose Paycom
By far, comparable to Workday, but built for smaller-sized organizations; however, capabilities are on par.
Chose Paycom
We left our last product carrier due to the lack of support we got. We gave them a year and a half to improve before terminating our relationship. It took an average of 7 days to complete a support request (no matter the urgency).
Chose Paycom
Paycom offers better customer service and account management, better overall communication, more efficient services; implementation was outstanding, the people who handled our account and implementation were always so helpful, knowledgeable, available and made us feel heard and …
Top Pros
Top Cons
Features
NetSuite ERPPaycom
Payroll Management
Comparison of Payroll Management features of Product A and Product B
NetSuite ERP
1.1
15 Ratings
147% below category average
Paycom
7.5
367 Ratings
7% below category average
Pay calculation1.013 Ratings7.9356 Ratings
Benefit plan administration1.010 Ratings7.6306 Ratings
Direct deposit files1.39 Ratings8.0357 Ratings
Support for external payroll vendors00 Ratings6.447 Ratings
Off-cycle/On-Demand payment00 Ratings8.713 Ratings
Salary revision and increment management00 Ratings7.1293 Ratings
Reimbursement management00 Ratings7.0197 Ratings
Customization
Comparison of Customization features of Product A and Product B
NetSuite ERP
9.1
74 Ratings
23% above category average
Paycom
-
Ratings
API for custom integration9.164 Ratings00 Ratings
Plug-ins9.447 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
NetSuite ERP
9.1
81 Ratings
11% above category average
Paycom
-
Ratings
Single sign-on capability9.262 Ratings00 Ratings
Role-based user permissions9.180 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
NetSuite ERP
9.1
72 Ratings
27% above category average
Paycom
-
Ratings
Dashboards9.171 Ratings00 Ratings
Standard reports9.170 Ratings00 Ratings
Custom reports9.170 Ratings00 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
NetSuite ERP
7.6
256 Ratings
0% below category average
Paycom
-
Ratings
Accounts payable8.3250 Ratings00 Ratings
Accounts receivable8.3231 Ratings00 Ratings
Global Financial Support9.426 Ratings00 Ratings
Primary and Secondary Ledgers9.428 Ratings00 Ratings
Journals and Reconciliations9.041 Ratings00 Ratings
Configurable Accounting9.435 Ratings00 Ratings
Standardized Processes9.337 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
NetSuite ERP
8.8
48 Ratings
11% above category average
Paycom
-
Ratings
Inventory tracking9.747 Ratings00 Ratings
Automatic reordering8.528 Ratings00 Ratings
Location management9.235 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
NetSuite ERP
8.7
205 Ratings
11% above category average
Paycom
-
Ratings
Pricing9.153 Ratings00 Ratings
Order entry8.1201 Ratings00 Ratings
Credit card processing8.437 Ratings00 Ratings
Cost of goods sold8.748 Ratings00 Ratings
Order Orchestration9.421 Ratings00 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
NetSuite ERP
7.3
197 Ratings
1% below category average
Paycom
-
Ratings
Billing Management8.4186 Ratings00 Ratings
Cash and Asset Management9.327 Ratings00 Ratings
Travel & Expense Management8.331 Ratings00 Ratings
Budgetary Control & Encumbrance Accounting8.527 Ratings00 Ratings
Period Close9.435 Ratings00 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
NetSuite ERP
6.3
32 Ratings
19% below category average
Paycom
-
Ratings
Budgeting and Forecasting5.926 Ratings00 Ratings
Project Costing5.823 Ratings00 Ratings
Cost Capture5.822 Ratings00 Ratings
Capital Project Management4.014 Ratings00 Ratings
Customer Contract Compliance9.413 Ratings00 Ratings
Project Revenue Recognition6.722 Ratings00 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
NetSuite ERP
4.0
17 Ratings
52% below category average
Paycom
-
Ratings
Project Planning and Scheduling8.514 Ratings00 Ratings
Task Insight for Project Managers3.311 Ratings00 Ratings
Project Mobile Functionality3.010 Ratings00 Ratings
Definable Resource Pools3.68 Ratings00 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
NetSuite ERP
3.1
12 Ratings
84% below category average
Paycom
-
Ratings
Award Lifecycle Management3.57 Ratings00 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
NetSuite ERP
3.3
19 Ratings
71% below category average
Paycom
-
Ratings
Bids Analyzed and Compared3.58 Ratings00 Ratings
Contract Authoring2.010 Ratings00 Ratings
Contract Repository3.58 Ratings00 Ratings
Requisitions-to-Purchase Orders Integrated3.613 Ratings00 Ratings
Supplier Management9.513 Ratings00 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
NetSuite ERP
3.2
11 Ratings
68% below category average
Paycom
-
Ratings
Risk Repository3.58 Ratings00 Ratings
Control Management2.011 Ratings00 Ratings
Control Efficiency Assessments3.57 Ratings00 Ratings
Issue Detection3.58 Ratings00 Ratings
Remediation and Certification3.58 Ratings00 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
NetSuite ERP
3.0
17 Ratings
78% below category average
Paycom
-
Ratings
Transportation Planning and Optimization2.89 Ratings00 Ratings
Transportation Execution Management2.88 Ratings00 Ratings
Trade and Customs Management2.88 Ratings00 Ratings
Fulfillment Management9.414 Ratings00 Ratings
Warehouse Workforce Management2.511 Ratings00 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
NetSuite ERP
8.9
16 Ratings
17% above category average
Paycom
-
Ratings
Production Process Design8.512 Ratings00 Ratings
Production Management8.514 Ratings00 Ratings
Configuration Management9.410 Ratings00 Ratings
Work Execution9.412 Ratings00 Ratings
Manufacturing Costs8.514 Ratings00 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
NetSuite ERP
7.8
131 Ratings
7% above category average
Paycom
-
Ratings
Forecasting7.717 Ratings00 Ratings
Inventory Planning7.4128 Ratings00 Ratings
Performance Monitoring8.514 Ratings00 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
NetSuite ERP
3.8
13 Ratings
62% below category average
Paycom
-
Ratings
Proposal Management2.610 Ratings00 Ratings
Product Master Data Management3.29 Ratings00 Ratings
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
NetSuite ERP
-
Ratings
Paycom
6.9
354 Ratings
13% below category average
Employee demographic data00 Ratings7.3321 Ratings
Employment history00 Ratings6.8307 Ratings
Job profiles and administration00 Ratings7.0308 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings6.6309 Ratings
Organizational charting00 Ratings5.9231 Ratings
Organization and location management00 Ratings7.8267 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings6.7254 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
NetSuite ERP
-
Ratings
Paycom
7.5
325 Ratings
7% below category average
Approval workflow00 Ratings7.4310 Ratings
Balance details00 Ratings7.4310 Ratings
Annual carry-forward and encashment00 Ratings7.7257 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
NetSuite ERP
-
Ratings
Paycom
7.5
368 Ratings
8% below category average
View and generate pay and benefit information00 Ratings7.8361 Ratings
Update personal information00 Ratings8.2364 Ratings
View company policy documentation00 Ratings7.6323 Ratings
Employee recognition00 Ratings6.3174 Ratings
View job history00 Ratings7.7288 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
NetSuite ERP
-
Ratings
Paycom
4.9
26 Ratings
45% below category average
Tracking of all physical assets00 Ratings4.926 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
NetSuite ERP
-
Ratings
Paycom
6.2
315 Ratings
20% below category average
Report builder00 Ratings6.3309 Ratings
Pre-built reports00 Ratings6.4306 Ratings
Ability to combine HR data with external data00 Ratings5.855 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
NetSuite ERP
-
Ratings
Paycom
7.0
310 Ratings
13% below category average
New hire portal00 Ratings7.4307 Ratings
Manager tracking tools00 Ratings6.7265 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
NetSuite ERP
-
Ratings
Paycom
5.5
179 Ratings
39% below category average
Corporate goal setting00 Ratings4.236 Ratings
Individual goal setting00 Ratings6.3166 Ratings
Line-of sight-visibility00 Ratings4.835 Ratings
Performance tracking00 Ratings6.4175 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
NetSuite ERP
-
Ratings
Paycom
6.7
224 Ratings
17% below category average
Performance plans00 Ratings6.8207 Ratings
Performance improvement plans00 Ratings6.7196 Ratings
Review status tracking00 Ratings6.7200 Ratings
Review reminders00 Ratings7.1207 Ratings
Multiple review frequency00 Ratings6.3185 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
NetSuite ERP
-
Ratings
Paycom
6.8
34 Ratings
15% below category average
Create succession plans/pools00 Ratings9.124 Ratings
Candidate ranking00 Ratings6.830 Ratings
Candidate search00 Ratings5.833 Ratings
Candidate development00 Ratings5.429 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
NetSuite ERP
-
Ratings
Paycom
6.6
216 Ratings
16% below category average
Job Requisition Management00 Ratings6.9193 Ratings
Company Website Posting00 Ratings7.2190 Ratings
Publish to Social Media00 Ratings6.5152 Ratings
Job Search Site Posting00 Ratings6.9176 Ratings
Duplicate Candidate Prevention00 Ratings6.2163 Ratings
Applicant Tracking00 Ratings6.6199 Ratings
Notifications and Alerts00 Ratings6.1202 Ratings
Best Alternatives
NetSuite ERPPaycom
Small Businesses
Acumatica
Acumatica
Score 8.7 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Infor VISUAL
Infor VISUAL
Score 7.4 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 7.5 out of 10
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NetSuite ERPPaycom
Likelihood to Recommend
8.5
(354 ratings)
6.8
(387 ratings)
Likelihood to Renew
9.2
(49 ratings)
8.3
(20 ratings)
Usability
8.6
(231 ratings)
8.4
(23 ratings)
Availability
9.0
(16 ratings)
9.1
(1 ratings)
Performance
8.0
(15 ratings)
8.2
(1 ratings)
Support Rating
7.1
(215 ratings)
9.0
(51 ratings)
In-Person Training
7.3
(2 ratings)
6.4
(1 ratings)
Online Training
6.4
(10 ratings)
7.3
(1 ratings)
Implementation Rating
6.4
(17 ratings)
7.8
(6 ratings)
Configurability
8.7
(5 ratings)
5.5
(1 ratings)
Ease of integration
7.3
(3 ratings)
5.5
(1 ratings)
Product Scalability
9.0
(8 ratings)
5.5
(1 ratings)
Vendor post-sale
4.8
(2 ratings)
4.9
(2 ratings)
Vendor pre-sale
5.0
(1 ratings)
8.3
(2 ratings)
User Testimonials
NetSuite ERPPaycom
Likelihood to Recommend
NetSuite
Really in this hybrid environment, being up in the cloud and being able to securely access the data and work from anywhere, I think it's a real game changer for my team. So I really like the fact that NetSuite keeps up with security features and allows users to access it from anywhere.
Read full review
Paycom
Paycom (Perry Watson) has been the most reliable one-on-one person that I, in 33 years, have ever had to work with. Paycom's platform is great, user-friendly, and easy to explain to employees who are not tech-savvy. Employees love the part where they get to see their check and approve it before they ever receive it. Our company is very different, and Paycom has helped me build a system where it is going to save time and money going forward.
Read full review
Pros
NetSuite
  • NetSuite does analytics very well.
  • They do reporting very well. I love the ability to have control over how the information flows through my NetSuite, my user roles, and my responsibilities. I can assign certain tasks to certain people, and they do that and then also have the control to approve that and make sure it's done correctly.
  • Just being able to drill down into a particular GL account or into a particular line item and see what really makes that up and what's driving our certain costs.
Read full review
Paycom
  • Customer Support- Jaco Lau and Jeff Sullins have been highly responsive to all of our needs and customizations
  • Customization capabilities - we have had to build an End-To-End performance management system that now fits and meets our needs
  • Functionality - the tools and intuitive use of Paycom makes for a great user-experience. Our employees are already embracing it and have expressed gratitude for moving to this new platform.
Read full review
Cons
NetSuite
  • Honestly, right now, my biggest pain point is kind of our own doing, but I would appreciate a little bit more support and help in the area of performance management and kind of understanding how our application is built, what are the best choices for customizing or solving a problem in terms of performance, because our company is rather large, we have a lot of data coming in and out, and that has been an issue for us recently.
Read full review
Paycom
  • Update alert system for employees. When and employee misses a clock in so he/she requests a missed punch correction, the alert saying missed punch will continue to pop up at the employee until a manager approves said punch request. It confuses employees and makes them think they didn't request the punch so they do it again. It should not keep alerting said employee if he/she made a change to fix it. If anything, it should alert the manager until said requests are approved and/or denied.
  • Provide the employees pay rate in the edit grid layout section of payroll
Read full review
Likelihood to Renew
NetSuite
NetSuite is able to cover all of our needs, spanning multiple departments and managerial levels. We use it daily for a multitude of functions, including creating promotions, estimating inventory, pulling historical reports, forecasting sales, and more. Overall, we're very satisfied with NetSuite as an ERP solution and recommend it to medium to large businesses.
Read full review
Paycom
We've made the mistake of moving away from Paycom to a PEO which had made a lot of promises, that they could not keep. Less than a year after that transition, we returned to Paycom and are happier than ever.
Read full review
Usability
NetSuite
I have given this rating due to below use cases: - Order Management - Advanced Revenue Management - Invoicing - Automated Billing - Inbound and Outbound Integrations with applications such as Salesforce, Zip, Stripe, Mavenlink, Avalara, Floquast - Project management and billing - Training -Customer Support - Knowledge Article Support
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Paycom
The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom!
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Reliability and Availability
NetSuite
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
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Paycom
They are very dependable and I have never experience any outages
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Performance
NetSuite
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
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Paycom
It is a solid product and was out first payroll software that we have used
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Support Rating
NetSuite
The account rep changes quite often, which requires restarting. Suite Answers is a very good tool but can be hard to use for somebody who is not fully confident with Netsuite. Asking questions that are not already answered in Suite Answers can be rough. Training is readily available, but most of the time stays on the surface and doesn't answer medium to more advanced questions.
Read full review
Paycom
Our TSR has been wonderful to work with. Every step of the
way he was quick to respond and answer any questions we had. I knew I could
reach him at any time (day or night) and he would be available to assist.
Implementing a new HRIS system is obviously a huge task and I contribute all
our success to our rep Kurt! Of course, with any implementation, there were
bumps along the way and issues. But I always knew we would work as a team to
get those issues figured out. Working in the Paycom system has been smooth and
easy to learn and I enjoy the employee self-service interface. Our managers
have had positive things to say and are all excited about the changes we have
been able to make to our organization due to Paycom being implemented.
Read full review
In-Person Training
NetSuite
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
Read full review
Paycom
They were a sales person and not really a good trainer.
Read full review
Online Training
NetSuite
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
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Paycom
All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
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Implementation Rating
NetSuite
I felt NetSuite Professional Services did an excellent job of guiding us in the implementation. I also felt our internal teams were a little resistant to the change and engagement of new software. Had we performed better engaging and buying into the new software, I would be able to rate the implementation better. Therefore, the lower number should not be viewed as a deficiency with the software or the professional services teams, but as an reminder of how important complete buy-in from the local users is.
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Paycom
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
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Alternatives Considered
NetSuite
Well, the reason why I'm with NetSuite is because obviously it beats out those other options quite considerably. It gave us the whole ecosystem that gave us everything we needed. I didn't need a dedicated administrator whose full-time job is to deal with it like our current system would need to really be useful. I can find people or train people how to use it right away. So for us, that really beats it out compared to the Sage and QuickBooks where we were looking at it from a perspective of, yeah, we can find people who are experts in those fields. They don't scale up to the size that we need as we're going to really quickly go from R&D company into doing tens of millions of dollars a year in revenue and activities. So that's where it beats us out over say Sage or QuickBooks is it's got that complete scalability. We can go to multiple subsidiaries, foreign currency, not a problem. It's got that full functionality.
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Paycom
Paycom's customer service model surpasses ADP's by leaps and bounds. I went from spending significant amounts of time on the phone with ADP customer service to contacting my Paycom specialist on as needed basis. Paycom is also far more intuitive to use that ADP Workforce Now and I have much more control in the system than I did previously. Paycom's reporting capabilities are also outstanding in comparison to ADP's. The system as a whole is overall a superior product in comparison to what we utilized previously
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Scalability
NetSuite
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
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Paycom
They are not able to meet our current needs
Read full review
Return on Investment
NetSuite
  • Positive impact, again, it's our source of truth, so we are able to not have questions about how much money we have in the bank or do we have enough material to build this job. Being able to know those things immediately is super valuable.
  • I mean it's the grease that skids the wheels that gets us to accomplish the things that we do in our business.
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Paycom
  • Saved time, 2 person HR department so time is limited. With reduced time for onboarding we have been able to focus on other areas.
  • Improved employee satisfaction- employees enjoy the ease of use of the system and the ability to use on their phones.
  • Reduced background check/drug screening costs- prior providers were absorbent in the amount we paid compared to Paycom.
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ScreenShots

NetSuite ERP Screenshots

Screenshot of one view into the most critical business processes.Screenshot of Mobile-friendly design

Paycom Screenshots

Screenshot of Screenshot of Screenshot of