What users are saying about
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Top Rated
299 Ratings
24 Ratings

NetSuite

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Top Rated
299 Ratings
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Score 7.6 out of 101
24 Ratings
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Score 8.2 out of 101

Likelihood to Recommend

NetSuite

While NetSuite can be used at any sized company, it seems most appropriate for medium-sized companies that have enough resources to invest in technology but that don't want to keep full-time staff to support it. It is also well suited for companies that have multiple locations or remote workers. Our company has remote employees all over the country that use NetSuite and it is as easy to use outside the office as from the office. It is also well suited for those looking to integrate into other reporting or analytical tools without much effort.A scenario where NetSuite would be less suited is if you wanted to quickly install a basic accounting system without putting much thought into it. NetSuite requires a lot of thought during the initial design and setup in order to get the right setup for your company needs.
Chris Snelling, CFA profile photo

QAD

The full product overall is better that expected, it is easy to use and it helps the company to handle different locations, control inventory, cost and requirements this provide the needed data on all the time, but when something goes odd, the help desk is behind the sale.
No photo available

Feature Rating Comparison

Payroll Management

NetSuite
8.0
QAD
10.0
Pay calculation
NetSuite
9.0
QAD
10.0
Benefit plan administration
NetSuite
7.0
QAD
10.0
Direct deposit files
NetSuite
8.0
QAD
10.0
Salary revision and increment management
NetSuite
7.0
QAD
10.0
Reimbursement management
NetSuite
9.0
QAD
10.0

Customization

NetSuite
8.2
QAD
6.5
API for custom integration
NetSuite
8.6
QAD
8.0
Plug-ins
NetSuite
7.8
QAD
5.0

Security

NetSuite
9.0
QAD
7.8
Single sign-on capability
NetSuite
9.1
QAD
7.5
Role-based user permissions
NetSuite
9.0
QAD
8.0

Reporting & Analytics

NetSuite
8.4
QAD
7.3
Dashboards
NetSuite
8.2
QAD
6.0
Standard reports
NetSuite
8.5
QAD
10.0
Custom reports
NetSuite
8.6
QAD
6.0

General Ledger and Configurable Accounting

NetSuite
7.5
QAD
8.5
Accounts payable
NetSuite
8.7
QAD
7.0
Accounts receivable
NetSuite
8.8
QAD
7.0
Global Financial Support
NetSuite
8.1
QAD
7.0
Primary and Secondary Ledgers
NetSuite
9.2
QAD
8.0
Intercompany Accounting
NetSuite
8.5
QAD
5.0
Localizations
NetSuite
8.5
QAD
8.0
Journals and Reconciliations
NetSuite
8.7
QAD
7.0
Enterprise Accounting
NetSuite
8.5
QAD
8.0
Configurable Accounting
NetSuite
8.5
QAD
8.0
Centralized Rules Framework
NetSuite
8.1
QAD
6.0
Standardized Processes
NetSuite
8.4
QAD
8.0

Inventory Management

NetSuite
8.3
QAD
8.8
Inventory tracking
NetSuite
8.5
QAD
9.0
Automatic reordering
NetSuite
8.1
QAD
8.0
Location management
NetSuite
8.8
QAD
8.5
Manufacturing module
NetSuite
7.7
QAD
9.5

Order Management

NetSuite
8.7
QAD
7.9
Pricing
NetSuite
8.7
QAD
7.0
Order entry
NetSuite
8.9
QAD
7.0
Credit card processing
NetSuite
8.7
QAD
9.0
Cost of goods sold
NetSuite
8.5
QAD
7.5
Order Orchestration
NetSuite
8.7
QAD
7.0
End-to-end order visibility
NetSuite
8.8
QAD
9.0
Order exception Resolution
NetSuite
8.9
QAD
9.0

Subledger and Financial Process

NetSuite
8.2
QAD
6.6
Automated Invoice Processing
NetSuite
8.4
QAD
8.0
Shared Services Payments
NetSuite
8.3
QAD
6.0
Billings Management
NetSuite
8.3
QAD
5.0
Customer Receipt Applications
NetSuite
8.3
QAD
5.0
Customer Collections
NetSuite
8.2
QAD
8.0
Revenue Recognition
NetSuite
8.3
QAD
8.0
Cash Management
NetSuite
8.1
QAD
Asset Management
NetSuite
7.9
QAD
6.0
Travel & Expense Management
NetSuite
7.2
QAD
Budgetary Control & Encumbrance Accounting
NetSuite
8.0
QAD
Period Close
NetSuite
8.7
QAD
Transactions Tax
NetSuite
8.3
QAD
Subledger Reconciliations
NetSuite
8.3
QAD
3rd Party Accounting Systems
NetSuite
9.1
QAD

Project Financial Management

NetSuite
7.8
QAD
6.7
Budgeting and Forecasting
NetSuite
7.4
QAD
8.0
Project Costing
NetSuite
7.1
QAD
6.0
Cost Capture
NetSuite
7.8
QAD
6.0
Capital Project Management
NetSuite
6.2
QAD
7.0
Customer Invoicing
NetSuite
8.4
QAD
6.0
Customer Contract Compliance
NetSuite
9.5
QAD
8.0
Project Revenue Recognition
NetSuite
8.2
QAD
6.0
Project Financial Performance Analysis
NetSuite
7.8
QAD
8.0
Project Financials Dashboard
NetSuite
7.7
QAD
6.0
Real-time Financial Reporting
NetSuite
8.4
QAD
6.0
Embedded Business Intelligence
NetSuite
8.1
QAD
7.0
Project Planning Collaboration
NetSuite
7.1
QAD

Project Execution Management

NetSuite
6.6
QAD
5.0
Project Planning and Scheduling
NetSuite
7.5
QAD
6.0
Project Manager Dashboard
NetSuite
7.0
QAD
6.0
Resource Manager Dashboard
NetSuite
7.0
QAD
Task Insight for Project Managers
NetSuite
5.7
QAD
5.0
Project Manager Mobile Functionality
NetSuite
5.5
QAD
Team Member Task Collaboration
NetSuite
4.9
QAD
5.0
Team Member Mobile Functionality
NetSuite
6.7
QAD
4.0
Real-Time Project Reporting
NetSuite
7.4
QAD
Absence Management
NetSuite
4.0
QAD
Product Lifecycle Management
NetSuite
10.0
QAD
Project Candidate Comparison and Analysis
NetSuite
QAD
4.0

Grants Management

NetSuite
8.6
QAD
5.5
Award Lifecycle Management
NetSuite
8.0
QAD
6.0
Spending Control
NetSuite
8.5
QAD
5.0
Indirect Cost Management
NetSuite
8.5
QAD
Billing
NetSuite
9.5
QAD

Procurement

NetSuite
7.6
QAD
5.1
Sourcing Team Collaboration
NetSuite
9.0
QAD
7.0
Sourcing Analysis
NetSuite
7.0
QAD
6.0
Bids Analyzed and Compared
NetSuite
8.0
QAD
4.0
Catalog Shopping E-Commerce for Employees
NetSuite
9.0
QAD
6.0
Contract Authoring
NetSuite
7.2
QAD
Contract Compliance Management
NetSuite
8.0
QAD
7.0
Contract History
NetSuite
8.0
QAD
6.0
Contract Renewal Automation
NetSuite
7.0
QAD
Contract Repository
NetSuite
7.0
QAD
5.0
Contract Standardization and Enforcement
NetSuite
6.0
QAD
Electronic Signatures
NetSuite
8.0
QAD
3.0
Invoice Automated Matching
NetSuite
7.5
QAD
Purchasing Risk and Compliance Management
NetSuite
9.0
QAD
3.0
Requisitions-to-Purchase Orders Integrated
NetSuite
7.8
QAD
Spend Compliance Management
NetSuite
6.5
QAD
7.0
Supplier Assessment
NetSuite
7.5
QAD
3.0
Supplier Communication and Collaboration
NetSuite
8.0
QAD
4.0
Supplier Management
NetSuite
7.7
QAD
Supplier Portal
NetSuite
6.0
QAD
5.0

Risk Management

NetSuite
7.6
QAD
6.3
Risk Repository
NetSuite
8.0
QAD
6.0
Control Management
NetSuite
9.5
QAD
5.0
Control Mapping
NetSuite
9.0
QAD
8.0
Issue Detection
NetSuite
6.0
QAD
5.0
Automatic Notification
NetSuite
7.0
QAD
9.0
Remediation and Certification
NetSuite
6.0
QAD
Control Efficiency Assessments
NetSuite
QAD
4.0
Automated Control Assessments
NetSuite
QAD
7.0

Logistics

NetSuite
8.4
QAD
6.1
Transportation Planning and Optimization
NetSuite
9.3
QAD
8.0
Transportation Sourcing Management
NetSuite
9.6
QAD
5.0
Transportation Process Integration
NetSuite
9.3
QAD
8.0
Transportation Execution Management
NetSuite
8.8
QAD
5.0
Freight Payment Automation
NetSuite
8.8
QAD
9.0
Trade Management
NetSuite
8.8
QAD
Trade Regulatory Compliance Management
NetSuite
7.0
QAD
Customs Entry Management
NetSuite
8.8
QAD
3.0
Customs Document Management
NetSuite
7.0
QAD
5.0
Customs Document Collaboration
NetSuite
6.0
QAD
Fulfillment Management
NetSuite
8.7
QAD
Inventory Visibility
NetSuite
8.7
QAD
Warehouse Workforce Management
NetSuite
8.1
QAD

Manufacturing

NetSuite
7.7
QAD
8.3
Production Process Design
NetSuite
7.5
QAD
7.5
Supply Chain Business Flows
NetSuite
8.0
QAD
8.0
Production Management
NetSuite
8.0
QAD
7.5
Contracted Manufacturing Management
NetSuite
8.0
QAD
8.5
Configuration Management
NetSuite
8.5
QAD
8.5
Work Definition
NetSuite
6.5
QAD
8.5
Work Execution
NetSuite
6.0
QAD
9.0
Advanced Fulfillment
NetSuite
7.5
QAD
8.0
Manufacturing Costs
NetSuite
8.8
QAD
9.5

Supply Chain

NetSuite
8.5
QAD
8.1
Forecasting
NetSuite
7.6
QAD
7.5
Inventory Planning
NetSuite
8.0
QAD
7.5
Multi-tier Supply Chain Planning
NetSuite
9.1
QAD
9.0
Performance Monitoring
NetSuite
9.4
QAD
8.5

Product Lifecycle Management

NetSuite
7.9
QAD
7.2
Ideation Management
NetSuite
8.0
QAD
7.0
Requirements Management
NetSuite
8.0
QAD
8.0
Proposal Management
NetSuite
8.0
QAD
7.0
Innovation Portfolio Management
NetSuite
8.0
QAD
7.0
Product Master Data Management
NetSuite
7.0
QAD
7.0
Vendor Portal
NetSuite
8.1
QAD
7.0
Project Portfolio Management
NetSuite
8.0
QAD

Pros

NetSuite

  • NetSuite ERP is a very robust piece of software. That is its biggest advantage.
  • Also the fact that they have developed through their local representative companies, packages with accounting rules specific to each country.
  • Additionally, it looks a little bit more modern than other robust software similar in the industry. But just a little.
Nicolas Costa Ossa profile photo

QAD

  • Inventory management
  • Supplier management
  • Data dump for analytics
  • Customization of your data collection
Dat Nguyen profile photo

Cons

NetSuite

  • Netsuite needs improved bank feeds. We do a lot of data entry for individual bank and credit card transactions at month end. They could learn from Xero in this area.
Dave Olsen profile photo

QAD

  • As a user and who managed the application, I have longed for a module that you don't have to go thru the entire frame to go to a certain field. They have addressed this issue on their recent release by going to a web frame.
Roger J. Lim profile photo

Likelihood to Renew

NetSuite

NetSuite 8.0
Based on 22 answers
NetSuite has reduced our cost of business and enabled the business to grow without the need to grow our administration. NetSuite has unchained our business to focus on ensuring we are servicing our customers. We are true cloud disciples. We are able to access information anytime, anywhere. We are no longer worried about maintaining servers, upgrading software, installing PC connections. Our primary decision to migrate to NetSuite was to have one view of our customers, to have multiple views of the same data be it for finance, sales, service or customer information. We have been able to dramatically improve our service levels and been able to report on them to our customers and suppliers. NetSuite as a product continues to grow in its features and has an amazing network of integrated support applications for businesses to access and benefit from. We continue to get improvement from the product which assists our business
Lucas Vear profile photo

QAD

QAD 9.0
Based on 2 answers
The cost / benefit of changing to a different ERP will create a high cost and low benefit that's why I believe that we'll continue renewing QAD for a long time.
No photo available

Usability

NetSuite

NetSuite 9.0
Based on 11 answers
Through creation of various dashboards and KPIs the user does not really need to get very technically involved. They simply need to understand how to fill out a form, and through proper workflow creations they can be alerted when it is time to provide the necessary information or perform a necessary action to complete the next phase of the business process.
Felix Garbuz profile photo

QAD

QAD 10.0
Based on 1 answer
Easy to use, zero or minimum cost to maintain the database (DBA etc) , no issue with OS ( Linux), stable database
No photo available

Reliability and Availability

NetSuite

NetSuite 9.4
Based on 13 answers
We never had downtime.
Felix Garbuz profile photo

QAD

QAD 8.0
Based on 2 answers
No answer on this topic is available.

Performance

NetSuite

NetSuite 7.7
Based on 12 answers
No issues with access at the end of the quarter.
No photo available

QAD

No score
No answers yet
No answers on this topic

Support

NetSuite

NetSuite 1.0
Based on 10 answers
In my opinion, the best place to go to answer your NetSuite functionality questions is their Online Help. It is excellent. For true support questions, NetSuite offers a Knowledgebase to its customers. Also, for ERP, NetSuite has licensed accountants that provide support. With any support organization, you must be thorough in describing your issue though.

NetSuite has several different support levels - http://www.netsuite.com/portal/services/support_main.shtml
Rob Gottschalk profile photo

QAD

No score
No answers yet
No answers on this topic

In-Person Training

NetSuite

NetSuite 7.3
Based on 2 answers
The general Admin training is good but very soft for the high technical stuff
Felix Garbuz profile photo

QAD

No score
No answers yet
No answers on this topic

Online Training

NetSuite

NetSuite 8.0
Based on 7 answers
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
No photo available

QAD

QAD 7.0
Based on 1 answer
No answer on this topic is available.

Implementation

NetSuite

NetSuite 7.3
Based on 9 answers
We initially tried to have NetSuite implement but we did not have a lot of success. They didn’t want to put in all of our historical sales order data, and at the time, we had a lot of 3-5 yr contracts that would have been on a spreadsheet.

We hired a contractor called Jim Gamble to come in house and help with the implementation . Jim now works at BridgePoint Consulting. I would recommend him. He had an accounting background and understand systems. The NetSuite consultants didn’t understand our revenue model and how it worked. Jim did.

With the initial NetSuite team, we not satisfied at all. With Jim, we were very satisfied. One of the downfalls with NetSuite is that they had in their mind how it needs to be implemented, but didn’t take into account our considerations. At the time, their customers were much younger than us and didn’t have historical data. They also worked with companies that did one year contracts. They had no do desire to listen to our facts. With 800-900 customers with multi-year contracts, we would have been maintaining spreadsheets for numerous years. They weren’t willing at all to work with our specific situation. I understand they have best practices, but sometimes those best practices don’t fit the client. They didn’t have any out of the box thinking – very prescribed implementation
No photo available

QAD

No score
No answers yet
No answers on this topic

Alternatives Considered

NetSuite

Our short list was NetSuite, Microsoft Dynamics, and Softrax. We felt that NetSuite handled revenue recognition for a SAAS business like us much better. They get it as they themselves are SAAS.

We have since looked at Financial Force and Intacct. Intacct wasn’t a viable solution as it's more for smaller organizations. We would have probably moved to FinancialForce, but they didn’t have SSAE16/SAS 70 compliance. The lack of that would have caused auditors to do a lot more work. Financial Force is in process of getting compliant but I don’t know what the timetable is
No photo available

QAD

QAD is very easy to use once it's set up. It's basically an Excel sheet that can handle a lot more data points and faster. It's nice that you can dump the data stored in QAD to a CSV file and analyze in Excel. Careful narrow down the data searches to a limited number of points or Excel will crash.QAD is much easier to set up than Arena and SAP. And the numbering systems you can create in QAD is more customizable.
Dat Nguyen profile photo

Scalability

NetSuite

NetSuite 8.4
Based on 5 answers
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
Aaron Kleinhandler profile photo

QAD

No score
No answers yet
No answers on this topic

Return on Investment

NetSuite

  • Decreased invoice bounce rate and errors on transactions.
  • Increased visibility on inventory per location, made it easier to transfer inventory.
Xenia Le Dinh, PMP profile photo

QAD

  • QAD has made it easier for the operations engineering team to narrow down processes where reject rate relates to the highest cost so that they can solve those issues first.
  • QAD has made it easy for the production team to print work orders and track daily builds. This saves a lot of time from the old method of tracking in Word docs or Excel.
  • Sometimes QAD needs a lot of maintenance on the back end so we had to hire a full time employee to manage the data systems.
Dat Nguyen profile photo

Pricing Details

NetSuite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

QAD

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

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