What users are saying about
368 Ratings
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Score 7.1 out of 100
14 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

NetSuite

I am a huge advocate for NetSuite, because the system is user-friendly (after a little training) and because it is so customizable. I would recommend NetSuite to any business with more than one company and especially businesses with companies based in more than one country. Small, medium and large companies can leverage the NetSuite platform to suit their needs, whether simple or complex.NetSuite has a number of taxation features that can help to automate return filings, so any business looking to systematize certain tax areas will find the system very useful.NetSuite allows great transparency across an organization and adopts a "one source of truth" methodology. If you have Finance, Accounting, Marketing, Sales, Operations, etc. all working in the same platform and working with the same data, there is less room for data discrepancies and more reliance can be placed upon the system outputs.If a business has a disconnect between Finance, Accounting, Marketing, Sales, Operations, etc. NetSuite will allow that business to come together and automate processes within a single system. There is no need for external system connectors, saving the business time (maintaining the connections) and money (saving on subscription fees to third-party connector vendors).
Sonny Spencer, ACA | TrustRadius Reviewer

QuickBooks Online Advanced

QuickBooks is great for companies who aren't fully trained on accounting or who are having problems with running their company's finances. A user needs very little training to know exactly how the software works, and the software tutorials are easy to find and very helpful. If there is a technical issue with the software it can take quite a bit of time for it to be resolved since the customer support for QuickBooks is usually slow and sometimes unresponsive.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

NetSuite
5.4
QuickBooks Online Advanced
Pay calculation
NetSuite
4.8
QuickBooks Online Advanced
Benefit plan administration
NetSuite
5.0
QuickBooks Online Advanced
Direct deposit files
NetSuite
5.0
QuickBooks Online Advanced
Salary revision and increment management
NetSuite
6.0
QuickBooks Online Advanced
Reimbursement management
NetSuite
6.0
QuickBooks Online Advanced

Customization

NetSuite
6.5
QuickBooks Online Advanced
7.1
API for custom integration
NetSuite
6.5
QuickBooks Online Advanced
7.0
Plug-ins
NetSuite
6.4
QuickBooks Online Advanced
7.3

Security

NetSuite
7.6
QuickBooks Online Advanced
8.4
Single sign-on capability
NetSuite
7.7
QuickBooks Online Advanced
8.8
Role-based user permissions
NetSuite
7.4
QuickBooks Online Advanced
8.0

Reporting & Analytics

NetSuite
6.3
QuickBooks Online Advanced
8.1
Dashboards
NetSuite
6.6
QuickBooks Online Advanced
7.7
Standard reports
NetSuite
6.2
QuickBooks Online Advanced
8.4
Custom reports
NetSuite
6.1
QuickBooks Online Advanced
8.3

General Ledger and Configurable Accounting

NetSuite
6.8
QuickBooks Online Advanced
7.6
Accounts payable
NetSuite
7.2
QuickBooks Online Advanced
8.3
Accounts receivable
NetSuite
7.3
QuickBooks Online Advanced
8.5
Global Financial Support
NetSuite
6.9
QuickBooks Online Advanced
Primary and Secondary Ledgers
NetSuite
7.7
QuickBooks Online Advanced
7.3
Intercompany Accounting
NetSuite
6.8
QuickBooks Online Advanced
8.2
Localizations
NetSuite
7.7
QuickBooks Online Advanced
Journals and Reconciliations
NetSuite
6.9
QuickBooks Online Advanced
8.3
Enterprise Accounting
NetSuite
7.6
QuickBooks Online Advanced
7.3
Configurable Accounting
NetSuite
7.6
QuickBooks Online Advanced
8.0
Centralized Rules Framework
NetSuite
5.9
QuickBooks Online Advanced
6.4
Standardized Processes
NetSuite
7.7
QuickBooks Online Advanced
7.6
Cash management
NetSuite
QuickBooks Online Advanced
7.7
Bank reconciliation
NetSuite
QuickBooks Online Advanced
8.0
Expense management
NetSuite
QuickBooks Online Advanced
8.4
Time tracking
NetSuite
QuickBooks Online Advanced
6.2
Multi-currency support
NetSuite
QuickBooks Online Advanced
7.6
Multi-division support
NetSuite
QuickBooks Online Advanced
7.7
Regulations compliance
NetSuite
QuickBooks Online Advanced
6.4
Electronic tax filing
NetSuite
QuickBooks Online Advanced
7.7
Self-service portal
NetSuite
QuickBooks Online Advanced
8.2

Inventory Management

NetSuite
5.4
QuickBooks Online Advanced
6.9
Inventory tracking
NetSuite
6.1
QuickBooks Online Advanced
6.9
Automatic reordering
NetSuite
5.4
QuickBooks Online Advanced
Location management
NetSuite
5.5
QuickBooks Online Advanced
Manufacturing module
NetSuite
4.7
QuickBooks Online Advanced

Order Management

NetSuite
6.7
QuickBooks Online Advanced
6.9
Pricing
NetSuite
6.7
QuickBooks Online Advanced
6.7
Order entry
NetSuite
6.1
QuickBooks Online Advanced
6.1
Credit card processing
NetSuite
7.2
QuickBooks Online Advanced
7.9
Cost of goods sold
NetSuite
6.9
QuickBooks Online Advanced
Order Orchestration
NetSuite
6.8
QuickBooks Online Advanced
End-to-end order visibility
NetSuite
7.0
QuickBooks Online Advanced
Order exception Resolution
NetSuite
6.2
QuickBooks Online Advanced

Subledger and Financial Process

NetSuite
6.8
QuickBooks Online Advanced
Automated Invoice Processing
NetSuite
7.3
QuickBooks Online Advanced
Shared Services Payments
NetSuite
6.4
QuickBooks Online Advanced
Billings Management
NetSuite
6.8
QuickBooks Online Advanced
Customer Receipt Applications
NetSuite
6.8
QuickBooks Online Advanced
Customer Collections
NetSuite
7.2
QuickBooks Online Advanced
Revenue Recognition
NetSuite
7.6
QuickBooks Online Advanced
Cash Management
NetSuite
6.5
QuickBooks Online Advanced
Asset Management
NetSuite
5.8
QuickBooks Online Advanced
Travel & Expense Management
NetSuite
6.8
QuickBooks Online Advanced
Budgetary Control & Encumbrance Accounting
NetSuite
6.8
QuickBooks Online Advanced
Period Close
NetSuite
7.6
QuickBooks Online Advanced
Transactions Tax
NetSuite
6.9
QuickBooks Online Advanced
Subledger Reconciliations
NetSuite
6.7
QuickBooks Online Advanced
3rd Party Accounting Systems
NetSuite
5.5
QuickBooks Online Advanced

Project Financial Management

NetSuite
6.1
QuickBooks Online Advanced
Budgeting and Forecasting
NetSuite
5.5
QuickBooks Online Advanced
Project Costing
NetSuite
6.4
QuickBooks Online Advanced
Cost Capture
NetSuite
6.6
QuickBooks Online Advanced
Capital Project Management
NetSuite
6.8
QuickBooks Online Advanced
Customer Invoicing
NetSuite
6.6
QuickBooks Online Advanced
Customer Contract Compliance
NetSuite
7.4
QuickBooks Online Advanced
Project Revenue Recognition
NetSuite
6.0
QuickBooks Online Advanced
Project Financial Performance Analysis
NetSuite
6.2
QuickBooks Online Advanced
Project Financials Dashboard
NetSuite
5.8
QuickBooks Online Advanced
Real-time Financial Reporting
NetSuite
6.3
QuickBooks Online Advanced
Embedded Business Intelligence
NetSuite
4.7
QuickBooks Online Advanced
Project Planning Collaboration
NetSuite
4.9
QuickBooks Online Advanced

Project Execution Management

NetSuite
6.1
QuickBooks Online Advanced
Project Planning and Scheduling
NetSuite
5.1
QuickBooks Online Advanced
Project Manager Dashboard
NetSuite
4.8
QuickBooks Online Advanced
Resource Manager Dashboard
NetSuite
4.4
QuickBooks Online Advanced
Task Insight for Project Managers
NetSuite
6.0
QuickBooks Online Advanced
Project Manager Mobile Functionality
NetSuite
6.6
QuickBooks Online Advanced
Team Member Task Collaboration
NetSuite
6.0
QuickBooks Online Advanced
Team Member Mobile Functionality
NetSuite
6.7
QuickBooks Online Advanced
Project Candidate Search
NetSuite
6.4
QuickBooks Online Advanced
Project Candidate Comparison and Analysis
NetSuite
6.4
QuickBooks Online Advanced
Defineable Resource Pools
NetSuite
6.4
QuickBooks Online Advanced
Defineable Resource Pools
NetSuite
6.4
QuickBooks Online Advanced
Talent Profiles
NetSuite
5.9
QuickBooks Online Advanced
Real-Time Project Reporting
NetSuite
6.4
QuickBooks Online Advanced
Absence Management
NetSuite
7.0
QuickBooks Online Advanced
Product Lifecycle Management
NetSuite
7.0
QuickBooks Online Advanced

Grants Management

NetSuite
6.5
QuickBooks Online Advanced
Award Lifecycle Management
NetSuite
6.7
QuickBooks Online Advanced
Spending Control
NetSuite
6.7
QuickBooks Online Advanced
Indirect Cost Management
NetSuite
6.7
QuickBooks Online Advanced
Billing
NetSuite
5.8
QuickBooks Online Advanced

Procurement

NetSuite
6.6
QuickBooks Online Advanced
Sourcing Team Collaboration
NetSuite
7.2
QuickBooks Online Advanced
Sourcing Analysis
NetSuite
6.5
QuickBooks Online Advanced
Bids Analyzed and Compared
NetSuite
6.5
QuickBooks Online Advanced
Catalog Shopping E-Commerce for Employees
NetSuite
5.2
QuickBooks Online Advanced
Contract Authoring
NetSuite
6.1
QuickBooks Online Advanced
Contract Compliance Management
NetSuite
6.1
QuickBooks Online Advanced
Contract History
NetSuite
6.1
QuickBooks Online Advanced
Contract Renewal Automation
NetSuite
6.0
QuickBooks Online Advanced
Contract Repository
NetSuite
6.0
QuickBooks Online Advanced
Contract Standardization and Enforcement
NetSuite
6.0
QuickBooks Online Advanced
Electronic Signatures
NetSuite
6.5
QuickBooks Online Advanced
Invoice Automated Matching
NetSuite
6.5
QuickBooks Online Advanced
Purchasing Risk and Compliance Management
NetSuite
6.5
QuickBooks Online Advanced
Requisitions-to-Purchase Orders Integrated
NetSuite
7.2
QuickBooks Online Advanced
Spend Compliance Management
NetSuite
7.7
QuickBooks Online Advanced
Supplier Assessment
NetSuite
7.0
QuickBooks Online Advanced
Supplier Communication and Collaboration
NetSuite
7.2
QuickBooks Online Advanced
Supplier Management
NetSuite
7.8
QuickBooks Online Advanced
Supplier Portal
NetSuite
7.0
QuickBooks Online Advanced

Risk Management

NetSuite
6.7
QuickBooks Online Advanced
Risk Repository
NetSuite
7.0
QuickBooks Online Advanced
Control Management
NetSuite
6.5
QuickBooks Online Advanced
Control Mapping
NetSuite
6.4
QuickBooks Online Advanced
Control Efficiency Assessments
NetSuite
6.4
QuickBooks Online Advanced
Automated Control Assessments
NetSuite
6.4
QuickBooks Online Advanced
Assessment Capture
NetSuite
7.0
QuickBooks Online Advanced
Issue Detection
NetSuite
7.0
QuickBooks Online Advanced
Automatic Notification
NetSuite
7.0
QuickBooks Online Advanced
Remediation and Certification
NetSuite
6.4
QuickBooks Online Advanced

Logistics

NetSuite
4.3
QuickBooks Online Advanced
Transportation Planning and Optimization
NetSuite
4.2
QuickBooks Online Advanced
Transportation Sourcing Management
NetSuite
4.2
QuickBooks Online Advanced
Transportation Process Integration
NetSuite
5.1
QuickBooks Online Advanced
Transportation Execution Management
NetSuite
4.1
QuickBooks Online Advanced
Freight Payment Automation
NetSuite
4.1
QuickBooks Online Advanced
Trade Management
NetSuite
3.6
QuickBooks Online Advanced
Trade Regulatory Compliance Management
NetSuite
6.0
QuickBooks Online Advanced
Customs Entry Management
NetSuite
4.1
QuickBooks Online Advanced
Customs Document Management
NetSuite
3.4
QuickBooks Online Advanced
Customs Document Collaboration
NetSuite
3.1
QuickBooks Online Advanced
Fulfillment Management
NetSuite
3.9
QuickBooks Online Advanced
Inventory Visibility
NetSuite
5.0
QuickBooks Online Advanced
Warehouse Workforce Management
NetSuite
4.4
QuickBooks Online Advanced

Manufacturing

NetSuite
5.2
QuickBooks Online Advanced
Production Process Design
NetSuite
4.9
QuickBooks Online Advanced
Supply Chain Business Flows
NetSuite
4.2
QuickBooks Online Advanced
Production Management
NetSuite
4.2
QuickBooks Online Advanced
Contracted Manufacturing Management
NetSuite
3.9
QuickBooks Online Advanced
Configuration Management
NetSuite
7.7
QuickBooks Online Advanced
Work Definition
NetSuite
3.6
QuickBooks Online Advanced
Work Execution
NetSuite
4.5
QuickBooks Online Advanced
Advanced Fulfillment
NetSuite
7.3
QuickBooks Online Advanced
Manufacturing Costs
NetSuite
6.3
QuickBooks Online Advanced

Supply Chain

NetSuite
5.1
QuickBooks Online Advanced
Forecasting
NetSuite
4.7
QuickBooks Online Advanced
Inventory Planning
NetSuite
4.1
QuickBooks Online Advanced
Multi-tier Supply Chain Planning
NetSuite
6.8
QuickBooks Online Advanced
Performance Monitoring
NetSuite
4.8
QuickBooks Online Advanced

Product Lifecycle Management

NetSuite
4.7
QuickBooks Online Advanced
Ideation Management
NetSuite
4.6
QuickBooks Online Advanced
Requirements Management
NetSuite
7.0
QuickBooks Online Advanced
Proposal Management
NetSuite
3.6
QuickBooks Online Advanced
Innovation Portfolio Management
NetSuite
4.1
QuickBooks Online Advanced
Product Master Data Management
NetSuite
4.1
QuickBooks Online Advanced
Vendor Portal
NetSuite
4.7
QuickBooks Online Advanced
Project Portfolio Management
NetSuite
4.6
QuickBooks Online Advanced

Pros

NetSuite

  • Integrates. NetSuite is particularly good at integrating with other products. For example, we integrate NetSuite with Adaptive Planning in order to bring actual financials together with forecast and budget data, which is then used for analysis and reporting. We also integrate NetSuite with other administration platforms so invoicing and commissions can be done rather seamlessly.
  • Intuitive. NetSuite is extremely intuitive. I started using it without any training and was easy to learn. It takes a little practice to learn the reporting system, but if you are just looking for client or vendor information it is as easy as typing the name or ID into the search box at the top.
  • Easy to Support. While setup is important and takes a lot of hours, the ongoing support is outstanding when compared to some of the other big enterprise systems. The previous enterprise system I used needed 4 full time programmers on staff just to keep it running, and it still kept getting outdated. The cloud application and seamless upgrades make this product superior.
Chris Snelling, CFA | TrustRadius Reviewer

QuickBooks Online Advanced

  • User access control: for reasons previously specified.
  • Automation: we're able to automate a few key workflows that help remind the staff to get things done on schedule.
  • On-demand training via the Priority Circle has proven invaluable. Staff can learn things on their own without straining IT (me) or reaching out for immediate assistance for issues.
Vin Campbell | TrustRadius Reviewer

Cons

NetSuite

  • Consolidated invoicing. Generally, I think it's not a problem for NetSuite customers, and the potential, infrequent multiple invoicing to a given customer is likely okay. However, there may be instances producing 3 or more invoices per month for a given customer. The only consolidation solution offered is their homegrown "SuiteSolution" called Consolidated Invoicing. I don't use it but have had demos and discussions. Really need something slicker.
  • Fixed Assets Management. I use their SuiteSolution, Fixed Assets Management. It's not part of core NetSuite so there are inconsistencies with the rest of the system, some performance annoyances, and weaker reporting capabilities. It's a better product than other fixed asset solutions I've tried!
  • A very recent frustration of mine is that it is not possible without customization to display tax amounts per line in a transaction. This should be native. The per-line tax amount is available in a saved search; the per-line tax rate is available to display on the transaction; the tax amount can be displayed in the PDF generated. Why not show the amount in the system? Fortunately, it's easy to create a custom field/column that multiplies tax rate with an amount to give you tax amount. Pretty minor in the scheme of things, but fresh in my mind.
Joshua Henke | TrustRadius Reviewer

QuickBooks Online Advanced

  • The UI is a bit clunky.
  • Sometimes it is hard to find specific transactions.
  • There are not a lot of bulk actions you can do.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

NetSuite

NetSuite 8.0
Based on 22 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Billy Barker | TrustRadius Reviewer

QuickBooks Online Advanced

No score
No answers yet
No answers on this topic

Usability

NetSuite

NetSuite 9.0
Based on 11 answers
Through creation of various dashboards and KPIs the user does not really need to get very technically involved. They simply need to understand how to fill out a form, and through proper workflow creations they can be alerted when it is time to provide the necessary information or perform a necessary action to complete the next phase of the business process.
Felix Garbuz | TrustRadius Reviewer

QuickBooks Online Advanced

No score
No answers yet
No answers on this topic

Reliability and Availability

NetSuite

NetSuite 9.4
Based on 13 answers
Netsuite is never down. In the past year, we have been down only when we have internet issues
Aaron Kleinhandler | TrustRadius Reviewer

QuickBooks Online Advanced

No score
No answers yet
No answers on this topic

Performance

NetSuite

NetSuite 7.7
Based on 12 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Pamela Roberts | TrustRadius Reviewer

QuickBooks Online Advanced

No score
No answers yet
No answers on this topic

Support Rating

NetSuite

NetSuite 1.0
Based on 10 answers
In my opinion, the best place to go to answer your NetSuite functionality questions is their Online Help. It is excellent. For true support questions, NetSuite offers a Knowledgebase to its customers. Also, for ERP, NetSuite has licensed accountants that provide support. With any support organization, you must be thorough in describing your issue though.

NetSuite has several different support levels - http://www.netsuite.com/portal/services/support_main.shtml
Rob Gottschalk | TrustRadius Reviewer

QuickBooks Online Advanced

No score
No answers yet
No answers on this topic

In-Person Training

NetSuite

NetSuite 7.3
Based on 2 answers
The general Admin training is good but very soft for the high technical stuff
Felix Garbuz | TrustRadius Reviewer

QuickBooks Online Advanced

No score
No answers yet
No answers on this topic

Online Training

NetSuite

NetSuite 8.0
Based on 7 answers
Relatively easy and if time permits e
Felix Garbuz | TrustRadius Reviewer

QuickBooks Online Advanced

No score
No answers yet
No answers on this topic

Implementation Rating

NetSuite

NetSuite 7.3
Based on 9 answers
Executive involvement is critical. Make sure you have a good handle on the metrics you would like to ultimately manage. Work as a team to document your business requirements. Whiteboard often. Understand NetSuite's best practice capabilities.

Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the NS dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly
Rob Gottschalk | TrustRadius Reviewer

QuickBooks Online Advanced

No score
No answers yet
No answers on this topic

Alternatives Considered

NetSuite

We selected Netsuite over Financial Force because at that moment Netsuite had a localization feature we needed to consolidate financial information from a company outside the US and they had the feature for the accounting rules of that specific country.
Nicolas Costa Ossa | TrustRadius Reviewer

QuickBooks Online Advanced

Quickbooks Online and Zoho Books are the two solutions evaluated and we have both in place with different customers. For this specific customer, Cafe Nomad LLC, there was no choice as the parent company is using Quickbooks Online and their accounting staff had the experience and knowledge of it. For a very small business, Zoho Books is a less expensive solution. Quickbooks Online, however, is a more robust platform that will be more appreciated by accounting staff.
Philippe Couillez | TrustRadius Reviewer

Scalability

NetSuite

NetSuite 8.4
Based on 5 answers
Because it has a relatively low price of entry for the base modules and then you pay per user, you can start out small and expand as you need to. I've seen it used with 1 user all the way up to hundreds of users. Imagine experiencing all that growth without implementing a new ERP system!
Dana Larson | TrustRadius Reviewer

QuickBooks Online Advanced

No score
No answers yet
No answers on this topic

Return on Investment

NetSuite

  • Very positive impact! Our old accounting system needed constant day to day maintenance between modules to get accurate reporting. Manufactured items were not calculating costs correctly so reports were never accurate.
  • The cloud based platform has save me SOOOOOOOOOOO much time not maintaining servers, workstations etc. Adding users and work stations are as simple as just having a computer with internet access.
  • Dashboard reminders really help me keep track of everything going on (or going wrong) within our organization. Problem troubleshooting is much easier with Netsuite.
Cindy Rumpf Novack | TrustRadius Reviewer

QuickBooks Online Advanced

  • It has made my book keeping so much easier, faster and clearer.
  • I like being able to invoice clients and they can pay online.
Dan Gordon | TrustRadius Reviewer

Pricing Details

NetSuite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

QuickBooks Online Advanced

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

NetSuite
5.9
QuickBooks Online Advanced
8.1

Likelihood to Renew

NetSuite
8.0
QuickBooks Online Advanced

Usability

NetSuite
9.0
QuickBooks Online Advanced

Reliability and Availability

NetSuite
9.4
QuickBooks Online Advanced

Performance

NetSuite
7.7
QuickBooks Online Advanced

Support Rating

NetSuite
1.0
QuickBooks Online Advanced

In-Person Training

NetSuite
7.3
QuickBooks Online Advanced

Online Training

NetSuite
8.0
QuickBooks Online Advanced

Implementation Rating

NetSuite
7.3
QuickBooks Online Advanced

Scalability

NetSuite
8.4
QuickBooks Online Advanced

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