What users are saying about
368 Ratings
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Score 7.1 out of 100
34 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

NetSuite

I am a huge advocate for NetSuite, because the system is user-friendly (after a little training) and because it is so customizable. I would recommend NetSuite to any business with more than one company and especially businesses with companies based in more than one country. Small, medium and large companies can leverage the NetSuite platform to suit their needs, whether simple or complex.NetSuite has a number of taxation features that can help to automate return filings, so any business looking to systematize certain tax areas will find the system very useful.NetSuite allows great transparency across an organization and adopts a "one source of truth" methodology. If you have Finance, Accounting, Marketing, Sales, Operations, etc. all working in the same platform and working with the same data, there is less room for data discrepancies and more reliance can be placed upon the system outputs.If a business has a disconnect between Finance, Accounting, Marketing, Sales, Operations, etc. NetSuite will allow that business to come together and automate processes within a single system. There is no need for external system connectors, saving the business time (maintaining the connections) and money (saving on subscription fees to third-party connector vendors).
Sonny Spencer, ACA | TrustRadius Reviewer

QuickBooks Self-Employed

QuickBooks Self-Employed is a very detailed software to keep track of your finances and tax obligations. I'm reviewing the online version here and honestly, if you are into QuickBooks, it might be worth looking into the stand-alone software version. Ideally, if you work remotely, in various places and on more than one computer (desktop or laptop) then QuickBooks online is a good idea. But the slow interface is troubling to me and I spend a lot of time going through and correcting entries QuickBooks imports from my bank account. In fact, I've gone back to my stand-alone version of Quicken.
Tim Vahsholtz | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

NetSuite
5.4
QuickBooks Self-Employed
7.4
Pay calculation
NetSuite
4.8
QuickBooks Self-Employed
9.0
Benefit plan administration
NetSuite
5.0
QuickBooks Self-Employed
6.5
Direct deposit files
NetSuite
5.0
QuickBooks Self-Employed
8.5
Salary revision and increment management
NetSuite
6.0
QuickBooks Self-Employed
6.5
Reimbursement management
NetSuite
6.0
QuickBooks Self-Employed
6.5

Customization

NetSuite
6.4
QuickBooks Self-Employed
7.0
API for custom integration
NetSuite
6.5
QuickBooks Self-Employed
7.0
Plug-ins
NetSuite
6.4
QuickBooks Self-Employed
7.0

Security

NetSuite
7.6
QuickBooks Self-Employed
8.8
Single sign-on capability
NetSuite
7.7
QuickBooks Self-Employed
9.2
Role-based user permissions
NetSuite
7.4
QuickBooks Self-Employed
8.5

Reporting & Analytics

NetSuite
6.3
QuickBooks Self-Employed
8.5
Dashboards
NetSuite
6.5
QuickBooks Self-Employed
8.5
Standard reports
NetSuite
6.2
QuickBooks Self-Employed
8.4
Custom reports
NetSuite
6.1
QuickBooks Self-Employed
8.6

General Ledger and Configurable Accounting

NetSuite
6.8
QuickBooks Self-Employed
7.9
Accounts payable
NetSuite
7.2
QuickBooks Self-Employed
8.5
Accounts receivable
NetSuite
7.3
QuickBooks Self-Employed
8.9
Global Financial Support
NetSuite
6.9
QuickBooks Self-Employed
9.0
Primary and Secondary Ledgers
NetSuite
7.7
QuickBooks Self-Employed
9.0
Intercompany Accounting
NetSuite
6.8
QuickBooks Self-Employed
8.0
Localizations
NetSuite
7.7
QuickBooks Self-Employed
8.0
Journals and Reconciliations
NetSuite
6.9
QuickBooks Self-Employed
7.3
Enterprise Accounting
NetSuite
7.6
QuickBooks Self-Employed
8.0
Configurable Accounting
NetSuite
7.6
QuickBooks Self-Employed
7.0
Centralized Rules Framework
NetSuite
5.9
QuickBooks Self-Employed
8.0
Standardized Processes
NetSuite
7.7
QuickBooks Self-Employed
6.7
Cash management
NetSuite
QuickBooks Self-Employed
7.7
Bank reconciliation
NetSuite
QuickBooks Self-Employed
8.5
Expense management
NetSuite
QuickBooks Self-Employed
8.7
Time tracking
NetSuite
QuickBooks Self-Employed
7.0
Fixed asset management
NetSuite
QuickBooks Self-Employed
7.0
Multi-currency support
NetSuite
QuickBooks Self-Employed
8.0
Multi-division support
NetSuite
QuickBooks Self-Employed
7.0
Regulations compliance
NetSuite
QuickBooks Self-Employed
6.0
Electronic tax filing
NetSuite
QuickBooks Self-Employed
8.4
Self-service portal
NetSuite
QuickBooks Self-Employed
9.4

Inventory Management

NetSuite
5.4
QuickBooks Self-Employed
6.7
Inventory tracking
NetSuite
6.1
QuickBooks Self-Employed
7.5
Automatic reordering
NetSuite
5.4
QuickBooks Self-Employed
6.5
Location management
NetSuite
5.5
QuickBooks Self-Employed
7.0
Manufacturing module
NetSuite
4.7
QuickBooks Self-Employed
6.0

Order Management

NetSuite
6.7
QuickBooks Self-Employed
7.9
Pricing
NetSuite
6.7
QuickBooks Self-Employed
8.5
Order entry
NetSuite
6.1
QuickBooks Self-Employed
9.5
Credit card processing
NetSuite
7.2
QuickBooks Self-Employed
7.7
Cost of goods sold
NetSuite
6.9
QuickBooks Self-Employed
7.5
Order Orchestration
NetSuite
6.8
QuickBooks Self-Employed
7.0
End-to-end order visibility
NetSuite
7.0
QuickBooks Self-Employed
7.0
Order exception Resolution
NetSuite
6.1
QuickBooks Self-Employed
8.0

Subledger and Financial Process

NetSuite
6.8
QuickBooks Self-Employed
Automated Invoice Processing
NetSuite
7.3
QuickBooks Self-Employed
Shared Services Payments
NetSuite
6.4
QuickBooks Self-Employed
Billings Management
NetSuite
6.8
QuickBooks Self-Employed
Customer Receipt Applications
NetSuite
6.8
QuickBooks Self-Employed
Customer Collections
NetSuite
7.2
QuickBooks Self-Employed
Revenue Recognition
NetSuite
7.6
QuickBooks Self-Employed
Cash Management
NetSuite
6.5
QuickBooks Self-Employed
Asset Management
NetSuite
5.8
QuickBooks Self-Employed
Travel & Expense Management
NetSuite
6.8
QuickBooks Self-Employed
Budgetary Control & Encumbrance Accounting
NetSuite
6.8
QuickBooks Self-Employed
Period Close
NetSuite
7.6
QuickBooks Self-Employed
Transactions Tax
NetSuite
6.8
QuickBooks Self-Employed
Subledger Reconciliations
NetSuite
6.7
QuickBooks Self-Employed
3rd Party Accounting Systems
NetSuite
5.5
QuickBooks Self-Employed

Project Financial Management

NetSuite
6.1
QuickBooks Self-Employed
Budgeting and Forecasting
NetSuite
5.5
QuickBooks Self-Employed
Project Costing
NetSuite
6.3
QuickBooks Self-Employed
Cost Capture
NetSuite
6.6
QuickBooks Self-Employed
Capital Project Management
NetSuite
6.8
QuickBooks Self-Employed
Customer Invoicing
NetSuite
6.6
QuickBooks Self-Employed
Customer Contract Compliance
NetSuite
7.3
QuickBooks Self-Employed
Project Revenue Recognition
NetSuite
6.0
QuickBooks Self-Employed
Project Financial Performance Analysis
NetSuite
6.2
QuickBooks Self-Employed
Project Financials Dashboard
NetSuite
5.8
QuickBooks Self-Employed
Real-time Financial Reporting
NetSuite
6.3
QuickBooks Self-Employed
Embedded Business Intelligence
NetSuite
4.7
QuickBooks Self-Employed
Project Planning Collaboration
NetSuite
4.9
QuickBooks Self-Employed

Project Execution Management

NetSuite
6.1
QuickBooks Self-Employed
Project Planning and Scheduling
NetSuite
5.1
QuickBooks Self-Employed
Project Manager Dashboard
NetSuite
4.7
QuickBooks Self-Employed
Resource Manager Dashboard
NetSuite
4.4
QuickBooks Self-Employed
Task Insight for Project Managers
NetSuite
6.0
QuickBooks Self-Employed
Project Manager Mobile Functionality
NetSuite
6.6
QuickBooks Self-Employed
Team Member Task Collaboration
NetSuite
6.0
QuickBooks Self-Employed
Team Member Mobile Functionality
NetSuite
6.6
QuickBooks Self-Employed
Project Candidate Search
NetSuite
6.4
QuickBooks Self-Employed
Project Candidate Comparison and Analysis
NetSuite
6.4
QuickBooks Self-Employed
Defineable Resource Pools
NetSuite
6.4
QuickBooks Self-Employed
Defineable Resource Pools
NetSuite
6.4
QuickBooks Self-Employed
Talent Profiles
NetSuite
5.9
QuickBooks Self-Employed
Real-Time Project Reporting
NetSuite
6.4
QuickBooks Self-Employed
Absence Management
NetSuite
7.0
QuickBooks Self-Employed
Product Lifecycle Management
NetSuite
7.0
QuickBooks Self-Employed

Grants Management

NetSuite
6.5
QuickBooks Self-Employed
Award Lifecycle Management
NetSuite
6.7
QuickBooks Self-Employed
Spending Control
NetSuite
6.7
QuickBooks Self-Employed
Indirect Cost Management
NetSuite
6.7
QuickBooks Self-Employed
Billing
NetSuite
5.8
QuickBooks Self-Employed

Procurement

NetSuite
6.6
QuickBooks Self-Employed
Sourcing Team Collaboration
NetSuite
7.2
QuickBooks Self-Employed
Sourcing Analysis
NetSuite
6.5
QuickBooks Self-Employed
Bids Analyzed and Compared
NetSuite
6.5
QuickBooks Self-Employed
Catalog Shopping E-Commerce for Employees
NetSuite
5.2
QuickBooks Self-Employed
Contract Authoring
NetSuite
6.1
QuickBooks Self-Employed
Contract Compliance Management
NetSuite
6.1
QuickBooks Self-Employed
Contract History
NetSuite
6.1
QuickBooks Self-Employed
Contract Renewal Automation
NetSuite
6.0
QuickBooks Self-Employed
Contract Repository
NetSuite
6.0
QuickBooks Self-Employed
Contract Standardization and Enforcement
NetSuite
6.0
QuickBooks Self-Employed
Electronic Signatures
NetSuite
6.5
QuickBooks Self-Employed
Invoice Automated Matching
NetSuite
6.5
QuickBooks Self-Employed
Purchasing Risk and Compliance Management
NetSuite
6.5
QuickBooks Self-Employed
Requisitions-to-Purchase Orders Integrated
NetSuite
7.1
QuickBooks Self-Employed
Spend Compliance Management
NetSuite
7.7
QuickBooks Self-Employed
Supplier Assessment
NetSuite
7.0
QuickBooks Self-Employed
Supplier Communication and Collaboration
NetSuite
7.2
QuickBooks Self-Employed
Supplier Management
NetSuite
7.8
QuickBooks Self-Employed
Supplier Portal
NetSuite
7.0
QuickBooks Self-Employed

Risk Management

NetSuite
6.7
QuickBooks Self-Employed
Risk Repository
NetSuite
7.0
QuickBooks Self-Employed
Control Management
NetSuite
6.4
QuickBooks Self-Employed
Control Mapping
NetSuite
6.4
QuickBooks Self-Employed
Control Efficiency Assessments
NetSuite
6.4
QuickBooks Self-Employed
Automated Control Assessments
NetSuite
6.4
QuickBooks Self-Employed
Assessment Capture
NetSuite
7.0
QuickBooks Self-Employed
Issue Detection
NetSuite
7.0
QuickBooks Self-Employed
Automatic Notification
NetSuite
7.0
QuickBooks Self-Employed
Remediation and Certification
NetSuite
6.4
QuickBooks Self-Employed

Logistics

NetSuite
4.3
QuickBooks Self-Employed
Transportation Planning and Optimization
NetSuite
4.2
QuickBooks Self-Employed
Transportation Sourcing Management
NetSuite
4.2
QuickBooks Self-Employed
Transportation Process Integration
NetSuite
5.1
QuickBooks Self-Employed
Transportation Execution Management
NetSuite
4.1
QuickBooks Self-Employed
Freight Payment Automation
NetSuite
4.1
QuickBooks Self-Employed
Trade Management
NetSuite
3.6
QuickBooks Self-Employed
Trade Regulatory Compliance Management
NetSuite
6.0
QuickBooks Self-Employed
Customs Entry Management
NetSuite
4.1
QuickBooks Self-Employed
Customs Document Management
NetSuite
3.4
QuickBooks Self-Employed
Customs Document Collaboration
NetSuite
3.1
QuickBooks Self-Employed
Fulfillment Management
NetSuite
3.8
QuickBooks Self-Employed
Inventory Visibility
NetSuite
5.0
QuickBooks Self-Employed
Warehouse Workforce Management
NetSuite
4.4
QuickBooks Self-Employed

Manufacturing

NetSuite
5.2
QuickBooks Self-Employed
Production Process Design
NetSuite
4.9
QuickBooks Self-Employed
Supply Chain Business Flows
NetSuite
4.1
QuickBooks Self-Employed
Production Management
NetSuite
4.1
QuickBooks Self-Employed
Contracted Manufacturing Management
NetSuite
3.9
QuickBooks Self-Employed
Configuration Management
NetSuite
7.7
QuickBooks Self-Employed
Work Definition
NetSuite
3.6
QuickBooks Self-Employed
Work Execution
NetSuite
4.5
QuickBooks Self-Employed
Advanced Fulfillment
NetSuite
7.3
QuickBooks Self-Employed
Manufacturing Costs
NetSuite
6.3
QuickBooks Self-Employed

Supply Chain

NetSuite
5.1
QuickBooks Self-Employed
Forecasting
NetSuite
4.7
QuickBooks Self-Employed
Inventory Planning
NetSuite
4.1
QuickBooks Self-Employed
Multi-tier Supply Chain Planning
NetSuite
6.8
QuickBooks Self-Employed
Performance Monitoring
NetSuite
4.8
QuickBooks Self-Employed

Product Lifecycle Management

NetSuite
4.7
QuickBooks Self-Employed
Ideation Management
NetSuite
4.6
QuickBooks Self-Employed
Requirements Management
NetSuite
7.0
QuickBooks Self-Employed
Proposal Management
NetSuite
3.6
QuickBooks Self-Employed
Innovation Portfolio Management
NetSuite
4.1
QuickBooks Self-Employed
Product Master Data Management
NetSuite
4.1
QuickBooks Self-Employed
Vendor Portal
NetSuite
4.7
QuickBooks Self-Employed
Project Portfolio Management
NetSuite
4.6
QuickBooks Self-Employed

Pros

NetSuite

  • Integrates. NetSuite is particularly good at integrating with other products. For example, we integrate NetSuite with Adaptive Planning in order to bring actual financials together with forecast and budget data, which is then used for analysis and reporting. We also integrate NetSuite with other administration platforms so invoicing and commissions can be done rather seamlessly.
  • Intuitive. NetSuite is extremely intuitive. I started using it without any training and was easy to learn. It takes a little practice to learn the reporting system, but if you are just looking for client or vendor information it is as easy as typing the name or ID into the search box at the top.
  • Easy to Support. While setup is important and takes a lot of hours, the ongoing support is outstanding when compared to some of the other big enterprise systems. The previous enterprise system I used needed 4 full time programmers on staff just to keep it running, and it still kept getting outdated. The cloud application and seamless upgrades make this product superior.
Chris Snelling, CFA | TrustRadius Reviewer

QuickBooks Self-Employed

  • Cross-platform compatibility (Browser, Android) makes it easy to see how my business is doing almost anywhere.
  • Smart enough to recognize and automatically categorize most of my transactions, so I don't have to fuss with spreadsheets at the end of the year.
  • Updates automatically and notifies me when it needs help, so I don't have to spend too much time babysitting it.
  • Integrated with TurboTax and automatically exports year-end tax info for easy filing.
Benjamin E. Jerew | TrustRadius Reviewer

Cons

NetSuite

  • Consolidated invoicing. Generally, I think it's not a problem for NetSuite customers, and the potential, infrequent multiple invoicing to a given customer is likely okay. However, there may be instances producing 3 or more invoices per month for a given customer. The only consolidation solution offered is their homegrown "SuiteSolution" called Consolidated Invoicing. I don't use it but have had demos and discussions. Really need something slicker.
  • Fixed Assets Management. I use their SuiteSolution, Fixed Assets Management. It's not part of core NetSuite so there are inconsistencies with the rest of the system, some performance annoyances, and weaker reporting capabilities. It's a better product than other fixed asset solutions I've tried!
  • A very recent frustration of mine is that it is not possible without customization to display tax amounts per line in a transaction. This should be native. The per-line tax amount is available in a saved search; the per-line tax rate is available to display on the transaction; the tax amount can be displayed in the PDF generated. Why not show the amount in the system? Fortunately, it's easy to create a custom field/column that multiplies tax rate with an amount to give you tax amount. Pretty minor in the scheme of things, but fresh in my mind.
Joshua Henke | TrustRadius Reviewer

QuickBooks Self-Employed

  • Automatic mileage tracking used to work a lot better than it currently does. I got a new phone, and now I have to manually input call tracking, because it just doesn't work anymore.
  • When creating invoices, there should be a way to import data into an invoices from Excel, which would make the invoicing a lot faster. Additionally, being able to press ENTER to save a line item on an invoice would be nice. Currently it doesn't work that way.
  • Editing invoices shouldn't require sending a reminder.
Aaron Metzger | TrustRadius Reviewer

Likelihood to Renew

NetSuite

NetSuite 8.0
Based on 22 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Billy Barker | TrustRadius Reviewer

QuickBooks Self-Employed

QuickBooks Self-Employed 10.0
Based on 1 answer
No answer on this topic is available.

Usability

NetSuite

NetSuite 9.0
Based on 11 answers
Through creation of various dashboards and KPIs the user does not really need to get very technically involved. They simply need to understand how to fill out a form, and through proper workflow creations they can be alerted when it is time to provide the necessary information or perform a necessary action to complete the next phase of the business process.
Felix Garbuz | TrustRadius Reviewer

QuickBooks Self-Employed

No score
No answers yet
No answers on this topic

Reliability and Availability

NetSuite

NetSuite 9.4
Based on 13 answers
Netsuite is never down. In the past year, we have been down only when we have internet issues
Aaron Kleinhandler | TrustRadius Reviewer

QuickBooks Self-Employed

No score
No answers yet
No answers on this topic

Performance

NetSuite

NetSuite 7.7
Based on 12 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Pamela Roberts | TrustRadius Reviewer

QuickBooks Self-Employed

No score
No answers yet
No answers on this topic

Support Rating

NetSuite

NetSuite 1.0
Based on 10 answers
In my opinion, the best place to go to answer your NetSuite functionality questions is their Online Help. It is excellent. For true support questions, NetSuite offers a Knowledgebase to its customers. Also, for ERP, NetSuite has licensed accountants that provide support. With any support organization, you must be thorough in describing your issue though.

NetSuite has several different support levels - http://www.netsuite.com/portal/services/support_main.shtml
Rob Gottschalk | TrustRadius Reviewer

QuickBooks Self-Employed

No score
No answers yet
No answers on this topic

In-Person Training

NetSuite

NetSuite 7.3
Based on 2 answers
The general Admin training is good but very soft for the high technical stuff
Felix Garbuz | TrustRadius Reviewer

QuickBooks Self-Employed

No score
No answers yet
No answers on this topic

Online Training

NetSuite

NetSuite 8.0
Based on 7 answers
Relatively easy and if time permits e
Felix Garbuz | TrustRadius Reviewer

QuickBooks Self-Employed

No score
No answers yet
No answers on this topic

Implementation Rating

NetSuite

NetSuite 7.3
Based on 9 answers
Executive involvement is critical. Make sure you have a good handle on the metrics you would like to ultimately manage. Work as a team to document your business requirements. Whiteboard often. Understand NetSuite's best practice capabilities.

Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the NS dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly
Rob Gottschalk | TrustRadius Reviewer

QuickBooks Self-Employed

No score
No answers yet
No answers on this topic

Alternatives Considered

NetSuite

We selected Netsuite over Financial Force because at that moment Netsuite had a localization feature we needed to consolidate financial information from a company outside the US and they had the feature for the accounting rules of that specific country.
Nicolas Costa Ossa | TrustRadius Reviewer

QuickBooks Self-Employed

FreshBooks limited my ability to categorize transactions, specifically removing duplicates or excluding them. I selected QuickBooks Self-Employed because it allowed me to be in control of items. Sometimes accounting is just making sure things are organized the way YOU think, and FreshBooks wasn't doing that for me.
Jonathan Palance | TrustRadius Reviewer

Scalability

NetSuite

NetSuite 8.4
Based on 5 answers
Because it has a relatively low price of entry for the base modules and then you pay per user, you can start out small and expand as you need to. I've seen it used with 1 user all the way up to hundreds of users. Imagine experiencing all that growth without implementing a new ERP system!
Dana Larson | TrustRadius Reviewer

QuickBooks Self-Employed

No score
No answers yet
No answers on this topic

Return on Investment

NetSuite

  • Very positive impact! Our old accounting system needed constant day to day maintenance between modules to get accurate reporting. Manufactured items were not calculating costs correctly so reports were never accurate.
  • The cloud based platform has save me SOOOOOOOOOOO much time not maintaining servers, workstations etc. Adding users and work stations are as simple as just having a computer with internet access.
  • Dashboard reminders really help me keep track of everything going on (or going wrong) within our organization. Problem troubleshooting is much easier with Netsuite.
Cindy Rumpf Novack | TrustRadius Reviewer

QuickBooks Self-Employed

  • A positive impact on my business is, of course, keeping track of income and expenses, and approximate quarterly taxes. QuickBooks is a little better at this than Quicken, I think.
  • By using QuickBooks (and Quicken) it saves me having to spend money on an accountant. (At least up to this point.)
  • However, the time I spend on daily or weekly entries takes billable time away from other things.
Tim Vahsholtz | TrustRadius Reviewer

Pricing Details

NetSuite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

QuickBooks Self-Employed

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

NetSuite
5.9
QuickBooks Self-Employed
9.1

Likelihood to Renew

NetSuite
8.0
QuickBooks Self-Employed
10.0

Usability

NetSuite
9.0
QuickBooks Self-Employed

Reliability and Availability

NetSuite
9.4
QuickBooks Self-Employed

Performance

NetSuite
7.7
QuickBooks Self-Employed

Support Rating

NetSuite
1.0
QuickBooks Self-Employed

In-Person Training

NetSuite
7.3
QuickBooks Self-Employed

Online Training

NetSuite
8.0
QuickBooks Self-Employed

Implementation Rating

NetSuite
7.3
QuickBooks Self-Employed

Scalability

NetSuite
8.4
QuickBooks Self-Employed

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