What users are saying about
369 Ratings
369 Ratings
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Score 7.1 out of 100
1 Ratings
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Score 8 out of 100

Likelihood to Recommend

NetSuite

I am a huge advocate for NetSuite, because the system is user-friendly (after a little training) and because it is so customizable. I would recommend NetSuite to any business with more than one company and especially businesses with companies based in more than one country. Small, medium and large companies can leverage the NetSuite platform to suit their needs, whether simple or complex.NetSuite has a number of taxation features that can help to automate return filings, so any business looking to systematize certain tax areas will find the system very useful.NetSuite allows great transparency across an organization and adopts a "one source of truth" methodology. If you have Finance, Accounting, Marketing, Sales, Operations, etc. all working in the same platform and working with the same data, there is less room for data discrepancies and more reliance can be placed upon the system outputs.If a business has a disconnect between Finance, Accounting, Marketing, Sales, Operations, etc. NetSuite will allow that business to come together and automate processes within a single system. There is no need for external system connectors, saving the business time (maintaining the connections) and money (saving on subscription fees to third-party connector vendors).
Sonny Spencer, ACA | TrustRadius Reviewer

S2K Enterprise

This ERP is suited for products that do not require customizations or personalization. Ideally, if you are selling a product as is, then S2K will fit your needs. Make sure to have all of the requirements for each piece laid out. For instance, with products - know all of your attributes and functionality for product pages ahead of time. Include this in the presentation for ERP selection. Ask what functionality is out of the box, and what is a customization. Ask for quotes ahead of time. This may increase the overall cost of the ERP as well as the time it takes to launch. Example: Product reviews, cross sells, remarketing, abandoned cart integration, etc
Melissa Crum | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

NetSuite
5.4
S2K Enterprise
Pay calculation
NetSuite
4.8
S2K Enterprise
Benefit plan administration
NetSuite
5.0
S2K Enterprise
Direct deposit files
NetSuite
5.0
S2K Enterprise
Salary revision and increment management
NetSuite
6.0
S2K Enterprise
Reimbursement management
NetSuite
6.0
S2K Enterprise

Customization

NetSuite
6.4
S2K Enterprise
API for custom integration
NetSuite
6.5
S2K Enterprise
Plug-ins
NetSuite
6.4
S2K Enterprise

Security

NetSuite
7.6
S2K Enterprise
Single sign-on capability
NetSuite
7.7
S2K Enterprise
Role-based user permissions
NetSuite
7.4
S2K Enterprise

Reporting & Analytics

NetSuite
6.2
S2K Enterprise
Dashboards
NetSuite
6.5
S2K Enterprise
Standard reports
NetSuite
6.2
S2K Enterprise
Custom reports
NetSuite
6.1
S2K Enterprise

General Ledger and Configurable Accounting

NetSuite
6.8
S2K Enterprise
Accounts payable
NetSuite
7.2
S2K Enterprise
Accounts receivable
NetSuite
7.3
S2K Enterprise
Global Financial Support
NetSuite
6.9
S2K Enterprise
Primary and Secondary Ledgers
NetSuite
7.7
S2K Enterprise
Intercompany Accounting
NetSuite
6.8
S2K Enterprise
Localizations
NetSuite
7.7
S2K Enterprise
Journals and Reconciliations
NetSuite
6.9
S2K Enterprise
Enterprise Accounting
NetSuite
7.6
S2K Enterprise
Configurable Accounting
NetSuite
7.6
S2K Enterprise
Centralized Rules Framework
NetSuite
5.8
S2K Enterprise
Standardized Processes
NetSuite
7.7
S2K Enterprise

Inventory Management

NetSuite
5.4
S2K Enterprise
Inventory tracking
NetSuite
6.1
S2K Enterprise
Automatic reordering
NetSuite
5.3
S2K Enterprise
Location management
NetSuite
5.5
S2K Enterprise
Manufacturing module
NetSuite
4.6
S2K Enterprise

Order Management

NetSuite
6.7
S2K Enterprise
Pricing
NetSuite
6.7
S2K Enterprise
Order entry
NetSuite
6.1
S2K Enterprise
Credit card processing
NetSuite
7.1
S2K Enterprise
Cost of goods sold
NetSuite
6.9
S2K Enterprise
Order Orchestration
NetSuite
6.8
S2K Enterprise
End-to-end order visibility
NetSuite
6.9
S2K Enterprise
Order exception Resolution
NetSuite
6.1
S2K Enterprise

Subledger and Financial Process

NetSuite
6.7
S2K Enterprise
Automated Invoice Processing
NetSuite
7.2
S2K Enterprise
Shared Services Payments
NetSuite
6.4
S2K Enterprise
Billings Management
NetSuite
6.8
S2K Enterprise
Customer Receipt Applications
NetSuite
6.8
S2K Enterprise
Customer Collections
NetSuite
7.2
S2K Enterprise
Revenue Recognition
NetSuite
7.6
S2K Enterprise
Cash Management
NetSuite
6.5
S2K Enterprise
Asset Management
NetSuite
5.8
S2K Enterprise
Travel & Expense Management
NetSuite
6.8
S2K Enterprise
Budgetary Control & Encumbrance Accounting
NetSuite
6.8
S2K Enterprise
Period Close
NetSuite
7.6
S2K Enterprise
Transactions Tax
NetSuite
6.8
S2K Enterprise
Subledger Reconciliations
NetSuite
6.7
S2K Enterprise
3rd Party Accounting Systems
NetSuite
5.5
S2K Enterprise

Project Financial Management

NetSuite
6.1
S2K Enterprise
Budgeting and Forecasting
NetSuite
5.5
S2K Enterprise
Project Costing
NetSuite
6.3
S2K Enterprise
Cost Capture
NetSuite
6.6
S2K Enterprise
Capital Project Management
NetSuite
6.8
S2K Enterprise
Customer Invoicing
NetSuite
6.6
S2K Enterprise
Customer Contract Compliance
NetSuite
7.3
S2K Enterprise
Project Revenue Recognition
NetSuite
6.0
S2K Enterprise
Project Financial Performance Analysis
NetSuite
6.2
S2K Enterprise
Project Financials Dashboard
NetSuite
5.8
S2K Enterprise
Real-time Financial Reporting
NetSuite
6.3
S2K Enterprise
Embedded Business Intelligence
NetSuite
4.7
S2K Enterprise
Project Planning Collaboration
NetSuite
4.8
S2K Enterprise

Project Execution Management

NetSuite
6.1
S2K Enterprise
Project Planning and Scheduling
NetSuite
5.0
S2K Enterprise
Project Manager Dashboard
NetSuite
4.7
S2K Enterprise
Resource Manager Dashboard
NetSuite
4.4
S2K Enterprise
Task Insight for Project Managers
NetSuite
6.0
S2K Enterprise
Project Manager Mobile Functionality
NetSuite
6.6
S2K Enterprise
Team Member Task Collaboration
NetSuite
6.0
S2K Enterprise
Team Member Mobile Functionality
NetSuite
6.6
S2K Enterprise
Project Candidate Search
NetSuite
6.4
S2K Enterprise
Project Candidate Comparison and Analysis
NetSuite
6.4
S2K Enterprise
Defineable Resource Pools
NetSuite
6.4
S2K Enterprise
Defineable Resource Pools
NetSuite
6.4
S2K Enterprise
Talent Profiles
NetSuite
5.8
S2K Enterprise
Real-Time Project Reporting
NetSuite
6.4
S2K Enterprise
Absence Management
NetSuite
7.0
S2K Enterprise
Product Lifecycle Management
NetSuite
7.0
S2K Enterprise

Grants Management

NetSuite
6.5
S2K Enterprise
Award Lifecycle Management
NetSuite
6.7
S2K Enterprise
Spending Control
NetSuite
6.7
S2K Enterprise
Indirect Cost Management
NetSuite
6.7
S2K Enterprise
Billing
NetSuite
5.8
S2K Enterprise

Procurement

NetSuite
6.6
S2K Enterprise
Sourcing Team Collaboration
NetSuite
7.2
S2K Enterprise
Sourcing Analysis
NetSuite
6.5
S2K Enterprise
Bids Analyzed and Compared
NetSuite
6.5
S2K Enterprise
Catalog Shopping E-Commerce for Employees
NetSuite
5.2
S2K Enterprise
Contract Authoring
NetSuite
6.1
S2K Enterprise
Contract Compliance Management
NetSuite
6.1
S2K Enterprise
Contract History
NetSuite
6.1
S2K Enterprise
Contract Renewal Automation
NetSuite
6.0
S2K Enterprise
Contract Repository
NetSuite
6.0
S2K Enterprise
Contract Standardization and Enforcement
NetSuite
6.0
S2K Enterprise
Electronic Signatures
NetSuite
6.5
S2K Enterprise
Invoice Automated Matching
NetSuite
6.5
S2K Enterprise
Purchasing Risk and Compliance Management
NetSuite
6.5
S2K Enterprise
Requisitions-to-Purchase Orders Integrated
NetSuite
7.1
S2K Enterprise
Spend Compliance Management
NetSuite
7.7
S2K Enterprise
Supplier Assessment
NetSuite
7.0
S2K Enterprise
Supplier Communication and Collaboration
NetSuite
7.2
S2K Enterprise
Supplier Management
NetSuite
7.8
S2K Enterprise
Supplier Portal
NetSuite
7.0
S2K Enterprise

Risk Management

NetSuite
6.7
S2K Enterprise
Risk Repository
NetSuite
7.0
S2K Enterprise
Control Management
NetSuite
6.4
S2K Enterprise
Control Mapping
NetSuite
6.4
S2K Enterprise
Control Efficiency Assessments
NetSuite
6.4
S2K Enterprise
Automated Control Assessments
NetSuite
6.4
S2K Enterprise
Assessment Capture
NetSuite
7.0
S2K Enterprise
Issue Detection
NetSuite
7.0
S2K Enterprise
Automatic Notification
NetSuite
7.0
S2K Enterprise
Remediation and Certification
NetSuite
6.4
S2K Enterprise

Logistics

NetSuite
4.2
S2K Enterprise
Transportation Planning and Optimization
NetSuite
4.1
S2K Enterprise
Transportation Sourcing Management
NetSuite
4.2
S2K Enterprise
Transportation Process Integration
NetSuite
5.0
S2K Enterprise
Transportation Execution Management
NetSuite
4.1
S2K Enterprise
Freight Payment Automation
NetSuite
4.1
S2K Enterprise
Trade Management
NetSuite
3.6
S2K Enterprise
Trade Regulatory Compliance Management
NetSuite
6.0
S2K Enterprise
Customs Entry Management
NetSuite
4.1
S2K Enterprise
Customs Document Management
NetSuite
3.4
S2K Enterprise
Customs Document Collaboration
NetSuite
3.1
S2K Enterprise
Fulfillment Management
NetSuite
3.8
S2K Enterprise
Inventory Visibility
NetSuite
5.0
S2K Enterprise
Warehouse Workforce Management
NetSuite
4.4
S2K Enterprise

Manufacturing

NetSuite
5.2
S2K Enterprise
Production Process Design
NetSuite
4.9
S2K Enterprise
Supply Chain Business Flows
NetSuite
4.1
S2K Enterprise
Production Management
NetSuite
4.1
S2K Enterprise
Contracted Manufacturing Management
NetSuite
3.9
S2K Enterprise
Configuration Management
NetSuite
7.7
S2K Enterprise
Work Definition
NetSuite
3.5
S2K Enterprise
Work Execution
NetSuite
4.5
S2K Enterprise
Advanced Fulfillment
NetSuite
7.3
S2K Enterprise
Manufacturing Costs
NetSuite
6.3
S2K Enterprise

Supply Chain

NetSuite
5.1
S2K Enterprise
Forecasting
NetSuite
4.7
S2K Enterprise
Inventory Planning
NetSuite
4.1
S2K Enterprise
Multi-tier Supply Chain Planning
NetSuite
6.8
S2K Enterprise
Performance Monitoring
NetSuite
4.8
S2K Enterprise

Product Lifecycle Management

NetSuite
4.7
S2K Enterprise
Ideation Management
NetSuite
4.6
S2K Enterprise
Requirements Management
NetSuite
7.0
S2K Enterprise
Proposal Management
NetSuite
3.6
S2K Enterprise
Innovation Portfolio Management
NetSuite
4.1
S2K Enterprise
Product Master Data Management
NetSuite
4.1
S2K Enterprise
Vendor Portal
NetSuite
4.7
S2K Enterprise
Project Portfolio Management
NetSuite
4.6
S2K Enterprise

Pros

NetSuite

  • Integrates. NetSuite is particularly good at integrating with other products. For example, we integrate NetSuite with Adaptive Planning in order to bring actual financials together with forecast and budget data, which is then used for analysis and reporting. We also integrate NetSuite with other administration platforms so invoicing and commissions can be done rather seamlessly.
  • Intuitive. NetSuite is extremely intuitive. I started using it without any training and was easy to learn. It takes a little practice to learn the reporting system, but if you are just looking for client or vendor information it is as easy as typing the name or ID into the search box at the top.
  • Easy to Support. While setup is important and takes a lot of hours, the ongoing support is outstanding when compared to some of the other big enterprise systems. The previous enterprise system I used needed 4 full time programmers on staff just to keep it running, and it still kept getting outdated. The cloud application and seamless upgrades make this product superior.
Chris Snelling, CFA | TrustRadius Reviewer

S2K Enterprise

  • Customization for various businesses.
  • One-stop shop for managing a website, real time inventory, order processing, accounting, and shipping.
  • The platform is easy to use. Whether it is used by a customer service member, designer, or developer.
Melissa Crum | TrustRadius Reviewer

Cons

NetSuite

  • Consolidated invoicing. Generally, I think it's not a problem for NetSuite customers, and the potential, infrequent multiple invoicing to a given customer is likely okay. However, there may be instances producing 3 or more invoices per month for a given customer. The only consolidation solution offered is their homegrown "SuiteSolution" called Consolidated Invoicing. I don't use it but have had demos and discussions. Really need something slicker.
  • Fixed Assets Management. I use their SuiteSolution, Fixed Assets Management. It's not part of core NetSuite so there are inconsistencies with the rest of the system, some performance annoyances, and weaker reporting capabilities. It's a better product than other fixed asset solutions I've tried!
  • A very recent frustration of mine is that it is not possible without customization to display tax amounts per line in a transaction. This should be native. The per-line tax amount is available in a saved search; the per-line tax rate is available to display on the transaction; the tax amount can be displayed in the PDF generated. Why not show the amount in the system? Fortunately, it's easy to create a custom field/column that multiplies tax rate with an amount to give you tax amount. Pretty minor in the scheme of things, but fresh in my mind.
Joshua Henke | TrustRadius Reviewer

S2K Enterprise

  • There will most likely be customizations made for a particular niche site to integrate with their system.
  • Product reviews, up sells, and cross sells are not built into the website functionality. Customization to the offerings would be needed.
  • Very little documentation or open source resources on instructions or development in regards to the website design and integration with the ERP.
Melissa Crum | TrustRadius Reviewer

Likelihood to Renew

NetSuite

NetSuite 8.0
Based on 22 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Billy Barker | TrustRadius Reviewer

S2K Enterprise

S2K Enterprise 9.0
Based on 1 answer
S2K is easy to use, has room for growth, and serves the company's needs as a whole
Melissa Crum | TrustRadius Reviewer

Usability

NetSuite

NetSuite 9.0
Based on 11 answers
Through creation of various dashboards and KPIs the user does not really need to get very technically involved. They simply need to understand how to fill out a form, and through proper workflow creations they can be alerted when it is time to provide the necessary information or perform a necessary action to complete the next phase of the business process.
Felix Garbuz | TrustRadius Reviewer

S2K Enterprise

S2K Enterprise 10.0
Based on 1 answer
The platform is easy to use, customize, and fit an organization's needs.
Melissa Crum | TrustRadius Reviewer

Reliability and Availability

NetSuite

NetSuite 9.4
Based on 13 answers
Netsuite is never down. In the past year, we have been down only when we have internet issues
Aaron Kleinhandler | TrustRadius Reviewer

S2K Enterprise

No score
No answers yet
No answers on this topic

Performance

NetSuite

NetSuite 7.7
Based on 12 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Pamela Roberts | TrustRadius Reviewer

S2K Enterprise

No score
No answers yet
No answers on this topic

Support Rating

NetSuite

NetSuite 1.0
Based on 10 answers
In my opinion, the best place to go to answer your NetSuite functionality questions is their Online Help. It is excellent. For true support questions, NetSuite offers a Knowledgebase to its customers. Also, for ERP, NetSuite has licensed accountants that provide support. With any support organization, you must be thorough in describing your issue though.

NetSuite has several different support levels - http://www.netsuite.com/portal/services/support_main.shtml
Rob Gottschalk | TrustRadius Reviewer

S2K Enterprise

S2K Enterprise 9.0
Based on 1 answer
Great support. The staff is very knowledgeable about the platform and the capabilities within the IBM framework
Melissa Crum | TrustRadius Reviewer

In-Person Training

NetSuite

NetSuite 7.3
Based on 2 answers
The general Admin training is good but very soft for the high technical stuff
Felix Garbuz | TrustRadius Reviewer

S2K Enterprise

No score
No answers yet
No answers on this topic

Online Training

NetSuite

NetSuite 8.0
Based on 7 answers
Relatively easy and if time permits e
Felix Garbuz | TrustRadius Reviewer

S2K Enterprise

No score
No answers yet
No answers on this topic

Implementation Rating

NetSuite

NetSuite 7.3
Based on 9 answers
Executive involvement is critical. Make sure you have a good handle on the metrics you would like to ultimately manage. Work as a team to document your business requirements. Whiteboard often. Understand NetSuite's best practice capabilities.

Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the NS dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly
Rob Gottschalk | TrustRadius Reviewer

S2K Enterprise

S2K Enterprise 10.0
Based on 1 answer
If this is someone's first ERP implementation, I strongly suggest you ask for services to help implement. Ask for training on every aspect of the implementation. Make sure this is put into the overall ERP quote
Melissa Crum | TrustRadius Reviewer

Alternatives Considered

NetSuite

We selected Netsuite over Financial Force because at that moment Netsuite had a localization feature we needed to consolidate financial information from a company outside the US and they had the feature for the accounting rules of that specific country.
Nicolas Costa Ossa | TrustRadius Reviewer

S2K Enterprise

S2K offered a system that could be used by various departments. There were modules for accounting, customer service, order entry, and web development. The ability to customize the website integration was a plus. S2K allows the option to have products in different warehouse locations. This allowed us to better manage inventory and see in real time what the stock status was
Melissa Crum | TrustRadius Reviewer

Scalability

NetSuite

NetSuite 8.4
Based on 5 answers
Because it has a relatively low price of entry for the base modules and then you pay per user, you can start out small and expand as you need to. I've seen it used with 1 user all the way up to hundreds of users. Imagine experiencing all that growth without implementing a new ERP system!
Dana Larson | TrustRadius Reviewer

S2K Enterprise

No score
No answers yet
No answers on this topic

Return on Investment

NetSuite

  • Very positive impact! Our old accounting system needed constant day to day maintenance between modules to get accurate reporting. Manufactured items were not calculating costs correctly so reports were never accurate.
  • The cloud based platform has save me SOOOOOOOOOOO much time not maintaining servers, workstations etc. Adding users and work stations are as simple as just having a computer with internet access.
  • Dashboard reminders really help me keep track of everything going on (or going wrong) within our organization. Problem troubleshooting is much easier with Netsuite.
Cindy Rumpf Novack | TrustRadius Reviewer

S2K Enterprise

  • Reduced shipping time - shipments are now heading to customers 2 days sooner than before.
  • Ability to search by attributes.
  • In stock status - real time inventory tracking tells customers if a product is available without the wait.
  • Order tracking - the ability to track every shipment associated with their order.
Melissa Crum | TrustRadius Reviewer

Pricing Details

NetSuite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

S2K Enterprise

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

NetSuite
5.9
S2K Enterprise
8.0

Likelihood to Renew

NetSuite
8.0
S2K Enterprise
9.0

Usability

NetSuite
9.0
S2K Enterprise
10.0

Reliability and Availability

NetSuite
9.4
S2K Enterprise

Performance

NetSuite
7.7
S2K Enterprise

Support Rating

NetSuite
1.0
S2K Enterprise
9.0

In-Person Training

NetSuite
7.3
S2K Enterprise

Online Training

NetSuite
8.0
S2K Enterprise

Implementation Rating

NetSuite
7.3
S2K Enterprise
10.0

Scalability

NetSuite
8.4
S2K Enterprise

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