What users are saying about
368 Ratings
26 Ratings
368 Ratings
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Score 7.1 out of 100
26 Ratings
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Score 3.8 out of 100

Likelihood to Recommend

NetSuite

I am a huge advocate for NetSuite, because the system is user-friendly (after a little training) and because it is so customizable. I would recommend NetSuite to any business with more than one company and especially businesses with companies based in more than one country. Small, medium and large companies can leverage the NetSuite platform to suit their needs, whether simple or complex.NetSuite has a number of taxation features that can help to automate return filings, so any business looking to systematize certain tax areas will find the system very useful.NetSuite allows great transparency across an organization and adopts a "one source of truth" methodology. If you have Finance, Accounting, Marketing, Sales, Operations, etc. all working in the same platform and working with the same data, there is less room for data discrepancies and more reliance can be placed upon the system outputs.If a business has a disconnect between Finance, Accounting, Marketing, Sales, Operations, etc. NetSuite will allow that business to come together and automate processes within a single system. There is no need for external system connectors, saving the business time (maintaining the connections) and money (saving on subscription fees to third-party connector vendors).
Sonny Spencer, ACA | TrustRadius Reviewer

Sage 500

Sage 500 ERP is great for companies with core accounting needs, distributors, and discrete manufacturers. Some areas, such as process manufacturing, would require a companion product from an ISV for the software to be truly functional. Some areas, such as construction or retail apparel, may simply not be well-served.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

NetSuite
5.4
Sage 500
7.4
Pay calculation
NetSuite
4.8
Sage 500
9.0
Benefit plan administration
NetSuite
5.0
Sage 500
6.0
Direct deposit files
NetSuite
5.0
Sage 500
9.0
Salary revision and increment management
NetSuite
6.0
Sage 500
8.0
Reimbursement management
NetSuite
6.0
Sage 500
5.0

Customization

NetSuite
6.4
Sage 500
4.5
API for custom integration
NetSuite
6.5
Sage 500
7.0
Plug-ins
NetSuite
6.4
Sage 500
2.0

Security

NetSuite
7.6
Sage 500
5.0
Single sign-on capability
NetSuite
7.7
Sage 500
2.0
Role-based user permissions
NetSuite
7.4
Sage 500
8.0

Reporting & Analytics

NetSuite
6.3
Sage 500
8.3
Dashboards
NetSuite
6.5
Sage 500
8.0
Standard reports
NetSuite
6.2
Sage 500
7.0
Custom reports
NetSuite
6.1
Sage 500
10.0

General Ledger and Configurable Accounting

NetSuite
6.8
Sage 500
6.6
Accounts payable
NetSuite
7.2
Sage 500
7.0
Accounts receivable
NetSuite
7.3
Sage 500
7.0
Global Financial Support
NetSuite
6.9
Sage 500
2.0
Primary and Secondary Ledgers
NetSuite
7.7
Sage 500
Intercompany Accounting
NetSuite
6.8
Sage 500
5.0
Localizations
NetSuite
7.7
Sage 500
Journals and Reconciliations
NetSuite
6.9
Sage 500
6.0
Enterprise Accounting
NetSuite
7.6
Sage 500
5.0
Configurable Accounting
NetSuite
7.6
Sage 500
8.0
Centralized Rules Framework
NetSuite
5.9
Sage 500
Standardized Processes
NetSuite
7.7
Sage 500
6.0

Inventory Management

NetSuite
5.4
Sage 500
6.5
Inventory tracking
NetSuite
6.1
Sage 500
9.0
Automatic reordering
NetSuite
5.4
Sage 500
3.0
Location management
NetSuite
5.5
Sage 500
8.0
Manufacturing module
NetSuite
4.7
Sage 500
6.0

Order Management

NetSuite
6.7
Sage 500
8.2
Pricing
NetSuite
6.7
Sage 500
8.2
Order entry
NetSuite
6.1
Sage 500
8.2
Credit card processing
NetSuite
7.2
Sage 500
8.2
Cost of goods sold
NetSuite
6.9
Sage 500
8.2
Order Orchestration
NetSuite
6.8
Sage 500
End-to-end order visibility
NetSuite
7.0
Sage 500
Order exception Resolution
NetSuite
6.1
Sage 500

Subledger and Financial Process

NetSuite
6.8
Sage 500
5.4
Automated Invoice Processing
NetSuite
7.3
Sage 500
6.0
Shared Services Payments
NetSuite
6.4
Sage 500
4.0
Billings Management
NetSuite
6.8
Sage 500
8.0
Customer Receipt Applications
NetSuite
6.8
Sage 500
4.0
Customer Collections
NetSuite
7.2
Sage 500
Revenue Recognition
NetSuite
7.6
Sage 500
8.0
Cash Management
NetSuite
6.5
Sage 500
6.0
Asset Management
NetSuite
5.8
Sage 500
7.0
Travel & Expense Management
NetSuite
6.8
Sage 500
8.0
Budgetary Control & Encumbrance Accounting
NetSuite
6.8
Sage 500
2.0
Period Close
NetSuite
7.6
Sage 500
5.0
Transactions Tax
NetSuite
6.8
Sage 500
3.0
Subledger Reconciliations
NetSuite
6.7
Sage 500
2.0
3rd Party Accounting Systems
NetSuite
5.5
Sage 500
7.0

Project Financial Management

NetSuite
6.1
Sage 500
6.9
Budgeting and Forecasting
NetSuite
5.5
Sage 500
1.0
Project Costing
NetSuite
6.3
Sage 500
3.0
Cost Capture
NetSuite
6.6
Sage 500
8.0
Capital Project Management
NetSuite
6.8
Sage 500
9.0
Customer Invoicing
NetSuite
6.6
Sage 500
8.0
Customer Contract Compliance
NetSuite
7.3
Sage 500
9.0
Project Revenue Recognition
NetSuite
6.0
Sage 500
9.0
Project Financial Performance Analysis
NetSuite
6.2
Sage 500
7.0
Project Financials Dashboard
NetSuite
5.8
Sage 500
8.0
Real-time Financial Reporting
NetSuite
6.3
Sage 500
7.0
Embedded Business Intelligence
NetSuite
4.7
Sage 500
Project Planning Collaboration
NetSuite
4.9
Sage 500

Project Execution Management

NetSuite
6.1
Sage 500
4.5
Project Planning and Scheduling
NetSuite
5.1
Sage 500
Project Manager Dashboard
NetSuite
4.7
Sage 500
8.0
Resource Manager Dashboard
NetSuite
4.4
Sage 500
7.0
Task Insight for Project Managers
NetSuite
6.0
Sage 500
7.0
Project Manager Mobile Functionality
NetSuite
6.6
Sage 500
5.0
Team Member Task Collaboration
NetSuite
6.0
Sage 500
5.0
Team Member Mobile Functionality
NetSuite
6.6
Sage 500
4.0
Project Candidate Search
NetSuite
6.4
Sage 500
4.0
Project Candidate Comparison and Analysis
NetSuite
6.4
Sage 500
2.0
Defineable Resource Pools
NetSuite
6.4
Sage 500
Defineable Resource Pools
NetSuite
6.4
Sage 500
Talent Profiles
NetSuite
5.9
Sage 500
Real-Time Project Reporting
NetSuite
6.4
Sage 500
2.0
Absence Management
NetSuite
7.0
Sage 500
4.0
Product Lifecycle Management
NetSuite
7.0
Sage 500
2.0

Grants Management

NetSuite
6.5
Sage 500
7.5
Award Lifecycle Management
NetSuite
6.7
Sage 500
6.0
Spending Control
NetSuite
6.7
Sage 500
8.0
Indirect Cost Management
NetSuite
6.7
Sage 500
8.0
Billing
NetSuite
5.8
Sage 500
8.0

Procurement

NetSuite
6.6
Sage 500
6.0
Sourcing Team Collaboration
NetSuite
7.2
Sage 500
2.0
Sourcing Analysis
NetSuite
6.5
Sage 500
2.0
Bids Analyzed and Compared
NetSuite
6.5
Sage 500
Catalog Shopping E-Commerce for Employees
NetSuite
5.2
Sage 500
2.0
Contract Authoring
NetSuite
6.1
Sage 500
8.0
Contract Compliance Management
NetSuite
6.1
Sage 500
4.0
Contract History
NetSuite
6.1
Sage 500
8.0
Contract Renewal Automation
NetSuite
6.0
Sage 500
8.0
Contract Repository
NetSuite
6.0
Sage 500
10.0
Contract Standardization and Enforcement
NetSuite
6.0
Sage 500
9.0
Electronic Signatures
NetSuite
6.5
Sage 500
9.0
Invoice Automated Matching
NetSuite
6.5
Sage 500
9.0
Purchasing Risk and Compliance Management
NetSuite
6.5
Sage 500
6.0
Requisitions-to-Purchase Orders Integrated
NetSuite
7.1
Sage 500
8.0
Spend Compliance Management
NetSuite
7.7
Sage 500
5.0
Supplier Assessment
NetSuite
7.0
Sage 500
3.0
Supplier Communication and Collaboration
NetSuite
7.2
Sage 500
5.0
Supplier Management
NetSuite
7.8
Sage 500
4.0
Supplier Portal
NetSuite
7.0
Sage 500

Risk Management

NetSuite
6.7
Sage 500
4.3
Risk Repository
NetSuite
7.0
Sage 500
3.0
Control Management
NetSuite
6.4
Sage 500
7.0
Control Mapping
NetSuite
6.4
Sage 500
2.0
Control Efficiency Assessments
NetSuite
6.4
Sage 500
4.0
Automated Control Assessments
NetSuite
6.4
Sage 500
6.0
Assessment Capture
NetSuite
7.0
Sage 500
2.0
Issue Detection
NetSuite
7.0
Sage 500
Automatic Notification
NetSuite
7.0
Sage 500
7.0
Remediation and Certification
NetSuite
6.4
Sage 500
3.0

Logistics

NetSuite
4.3
Sage 500
Transportation Planning and Optimization
NetSuite
4.2
Sage 500
Transportation Sourcing Management
NetSuite
4.2
Sage 500
Transportation Process Integration
NetSuite
5.1
Sage 500
Transportation Execution Management
NetSuite
4.1
Sage 500
Freight Payment Automation
NetSuite
4.1
Sage 500
Trade Management
NetSuite
3.6
Sage 500
Trade Regulatory Compliance Management
NetSuite
6.0
Sage 500
Customs Entry Management
NetSuite
4.1
Sage 500
Customs Document Management
NetSuite
3.4
Sage 500
Customs Document Collaboration
NetSuite
3.1
Sage 500
Fulfillment Management
NetSuite
3.8
Sage 500
Inventory Visibility
NetSuite
5.0
Sage 500
Warehouse Workforce Management
NetSuite
4.4
Sage 500

Manufacturing

NetSuite
5.2
Sage 500
Production Process Design
NetSuite
4.9
Sage 500
Supply Chain Business Flows
NetSuite
4.1
Sage 500
Production Management
NetSuite
4.1
Sage 500
Contracted Manufacturing Management
NetSuite
3.9
Sage 500
Configuration Management
NetSuite
7.7
Sage 500
Work Definition
NetSuite
3.6
Sage 500
Work Execution
NetSuite
4.5
Sage 500
Advanced Fulfillment
NetSuite
7.3
Sage 500
Manufacturing Costs
NetSuite
6.3
Sage 500

Supply Chain

NetSuite
5.1
Sage 500
1.3
Forecasting
NetSuite
4.7
Sage 500
1.0
Inventory Planning
NetSuite
4.1
Sage 500
2.0
Multi-tier Supply Chain Planning
NetSuite
6.8
Sage 500
Performance Monitoring
NetSuite
4.8
Sage 500
1.0

Product Lifecycle Management

NetSuite
4.7
Sage 500
5.3
Ideation Management
NetSuite
4.6
Sage 500
2.0
Requirements Management
NetSuite
7.0
Sage 500
7.0
Proposal Management
NetSuite
3.6
Sage 500
7.0
Innovation Portfolio Management
NetSuite
4.1
Sage 500
4.0
Product Master Data Management
NetSuite
4.1
Sage 500
4.0
Vendor Portal
NetSuite
4.7
Sage 500
Project Portfolio Management
NetSuite
4.6
Sage 500
8.0

Pros

NetSuite

  • Integrates. NetSuite is particularly good at integrating with other products. For example, we integrate NetSuite with Adaptive Planning in order to bring actual financials together with forecast and budget data, which is then used for analysis and reporting. We also integrate NetSuite with other administration platforms so invoicing and commissions can be done rather seamlessly.
  • Intuitive. NetSuite is extremely intuitive. I started using it without any training and was easy to learn. It takes a little practice to learn the reporting system, but if you are just looking for client or vendor information it is as easy as typing the name or ID into the search box at the top.
  • Easy to Support. While setup is important and takes a lot of hours, the ongoing support is outstanding when compared to some of the other big enterprise systems. The previous enterprise system I used needed 4 full time programmers on staff just to keep it running, and it still kept getting outdated. The cloud application and seamless upgrades make this product superior.
Chris Snelling, CFA | TrustRadius Reviewer

Sage 500

  • Sage is the one-stop-shop for all of our needs. We're able to control contracts, subcontracts, and field reports from the program.
  • Another strength is the ability to database all the information and export it to excel. This makes data-based investigations a breeze.
  • The ability for Timberscan to be imported to Sage is a huge help with invoice management. Prior to this it all had to be done manually and slowed the process to an essential halt as there are thousands of invoices per month.
J. Mickey Merguerian | TrustRadius Reviewer

Cons

NetSuite

  • Consolidated invoicing. Generally, I think it's not a problem for NetSuite customers, and the potential, infrequent multiple invoicing to a given customer is likely okay. However, there may be instances producing 3 or more invoices per month for a given customer. The only consolidation solution offered is their homegrown "SuiteSolution" called Consolidated Invoicing. I don't use it but have had demos and discussions. Really need something slicker.
  • Fixed Assets Management. I use their SuiteSolution, Fixed Assets Management. It's not part of core NetSuite so there are inconsistencies with the rest of the system, some performance annoyances, and weaker reporting capabilities. It's a better product than other fixed asset solutions I've tried!
  • A very recent frustration of mine is that it is not possible without customization to display tax amounts per line in a transaction. This should be native. The per-line tax amount is available in a saved search; the per-line tax rate is available to display on the transaction; the tax amount can be displayed in the PDF generated. Why not show the amount in the system? Fortunately, it's easy to create a custom field/column that multiplies tax rate with an amount to give you tax amount. Pretty minor in the scheme of things, but fresh in my mind.
Joshua Henke | TrustRadius Reviewer

Sage 500

  • The biggest concern/complaint of Sage 500 users is speed. Some of the screen take a while to load.
  • The user interface needs some refreshing. Screens need to be updated to take advantage of shortcuts and to be more intuitive.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

NetSuite

NetSuite 8.0
Based on 22 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Billy Barker | TrustRadius Reviewer

Sage 500

Sage 500 6.3
Based on 2 answers
It's too pricey for our size of company.
Lisa Kuta | TrustRadius Reviewer

Usability

NetSuite

NetSuite 9.0
Based on 11 answers
Through creation of various dashboards and KPIs the user does not really need to get very technically involved. They simply need to understand how to fill out a form, and through proper workflow creations they can be alerted when it is time to provide the necessary information or perform a necessary action to complete the next phase of the business process.
Felix Garbuz | TrustRadius Reviewer

Sage 500

No score
No answers yet
No answers on this topic

Reliability and Availability

NetSuite

NetSuite 9.4
Based on 13 answers
Netsuite is never down. In the past year, we have been down only when we have internet issues
Aaron Kleinhandler | TrustRadius Reviewer

Sage 500

No score
No answers yet
No answers on this topic

Performance

NetSuite

NetSuite 7.7
Based on 12 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Pamela Roberts | TrustRadius Reviewer

Sage 500

No score
No answers yet
No answers on this topic

Support Rating

NetSuite

NetSuite 1.0
Based on 10 answers
In my opinion, the best place to go to answer your NetSuite functionality questions is their Online Help. It is excellent. For true support questions, NetSuite offers a Knowledgebase to its customers. Also, for ERP, NetSuite has licensed accountants that provide support. With any support organization, you must be thorough in describing your issue though.

NetSuite has several different support levels - http://www.netsuite.com/portal/services/support_main.shtml
Rob Gottschalk | TrustRadius Reviewer

Sage 500

No score
No answers yet
No answers on this topic

In-Person Training

NetSuite

NetSuite 7.3
Based on 2 answers
The general Admin training is good but very soft for the high technical stuff
Felix Garbuz | TrustRadius Reviewer

Sage 500

No score
No answers yet
No answers on this topic

Online Training

NetSuite

NetSuite 8.0
Based on 7 answers
Relatively easy and if time permits e
Felix Garbuz | TrustRadius Reviewer

Sage 500

Sage 500 6.0
Based on 1 answer
The online training courses are not up to date. We experienced technical issues with two of the classes.
Anonymous | TrustRadius Reviewer

Implementation Rating

NetSuite

NetSuite 7.3
Based on 9 answers
Executive involvement is critical. Make sure you have a good handle on the metrics you would like to ultimately manage. Work as a team to document your business requirements. Whiteboard often. Understand NetSuite's best practice capabilities.

Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the NS dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly
Rob Gottschalk | TrustRadius Reviewer

Sage 500

Sage 500 8.0
Based on 1 answer
Keep your database and application in different servers.
Install Microsoft Office on your application server so you can use some of the data analysis tools in Sage.
Anonymous | TrustRadius Reviewer

Alternatives Considered

NetSuite

We selected Netsuite over Financial Force because at that moment Netsuite had a localization feature we needed to consolidate financial information from a company outside the US and they had the feature for the accounting rules of that specific country.
Nicolas Costa Ossa | TrustRadius Reviewer

Sage 500

500 seems much smoother at handling some of the basic accounting tasks, for example both issuing and later reconciling checks in Dynamics AX seems a little tedious.
Anonymous | TrustRadius Reviewer

Scalability

NetSuite

NetSuite 8.4
Based on 5 answers
Because it has a relatively low price of entry for the base modules and then you pay per user, you can start out small and expand as you need to. I've seen it used with 1 user all the way up to hundreds of users. Imagine experiencing all that growth without implementing a new ERP system!
Dana Larson | TrustRadius Reviewer

Sage 500

No score
No answers yet
No answers on this topic

Return on Investment

NetSuite

  • Very positive impact! Our old accounting system needed constant day to day maintenance between modules to get accurate reporting. Manufactured items were not calculating costs correctly so reports were never accurate.
  • The cloud based platform has save me SOOOOOOOOOOO much time not maintaining servers, workstations etc. Adding users and work stations are as simple as just having a computer with internet access.
  • Dashboard reminders really help me keep track of everything going on (or going wrong) within our organization. Problem troubleshooting is much easier with Netsuite.
Cindy Rumpf Novack | TrustRadius Reviewer

Sage 500

  • Positive: The program allows for a lot of data entry and splitting of information. It has the capability of replacing multiple programs and therefore saving cost.
  • Negative: The modules are cumbersome and not user friendly at all. As a result not many user are comfortable using it. This means that the program is not being used to its capacity.
  • Negative: Although the program has the capacity to be great, the user interface destroys that potential. Sage needs to seriously work on their program to simplify it. It's as if it still uses Command-line entries from 1995. Needs to be updated ASAP.
J. Mickey Merguerian | TrustRadius Reviewer

Pricing Details

NetSuite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sage 500

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

NetSuite
5.9
Sage 500
2.0

Likelihood to Renew

NetSuite
8.0
Sage 500
6.3

Usability

NetSuite
9.0
Sage 500

Reliability and Availability

NetSuite
9.4
Sage 500

Performance

NetSuite
7.7
Sage 500

Support Rating

NetSuite
1.0
Sage 500

In-Person Training

NetSuite
7.3
Sage 500

Online Training

NetSuite
8.0
Sage 500
6.0

Implementation Rating

NetSuite
7.3
Sage 500
8.0

Scalability

NetSuite
8.4
Sage 500

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