What users are saying about
368 Ratings
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Top Rated
2561 Ratings
368 Ratings
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Score 7.1 out of 100

Salesforce

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Top Rated
2561 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

NetSuite

I am a huge advocate for NetSuite, because the system is user-friendly (after a little training) and because it is so customizable. I would recommend NetSuite to any business with more than one company and especially businesses with companies based in more than one country. Small, medium and large companies can leverage the NetSuite platform to suit their needs, whether simple or complex.NetSuite has a number of taxation features that can help to automate return filings, so any business looking to systematize certain tax areas will find the system very useful.NetSuite allows great transparency across an organization and adopts a "one source of truth" methodology. If you have Finance, Accounting, Marketing, Sales, Operations, etc. all working in the same platform and working with the same data, there is less room for data discrepancies and more reliance can be placed upon the system outputs.If a business has a disconnect between Finance, Accounting, Marketing, Sales, Operations, etc. NetSuite will allow that business to come together and automate processes within a single system. There is no need for external system connectors, saving the business time (maintaining the connections) and money (saving on subscription fees to third-party connector vendors).
Sonny Spencer, ACA | TrustRadius Reviewer

Salesforce

I'd be likely to recommend Salesforce to anyone who has time or resources to develop the system to meet their needs - or to hire that out to another firm. Salesforce is a HUGE tool that comes as a blank slate. and not appropriate for any firm that cannot have a near full time support person or developer.
Jeff Fralick | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

NetSuite
5.4
Salesforce
Pay calculation
NetSuite
4.8
Salesforce
Benefit plan administration
NetSuite
5.0
Salesforce
Direct deposit files
NetSuite
5.0
Salesforce
Salary revision and increment management
NetSuite
6.0
Salesforce
Reimbursement management
NetSuite
6.0
Salesforce

Customization

NetSuite
6.5
Salesforce
8.7
API for custom integration
NetSuite
6.5
Salesforce
8.8
Plug-ins
NetSuite
6.4
Salesforce
Custom fields
NetSuite
Salesforce
8.7
Custom objects
NetSuite
Salesforce
8.8
Scripting environment
NetSuite
Salesforce
8.3

Security

NetSuite
7.6
Salesforce
8.9
Single sign-on capability
NetSuite
7.8
Salesforce
8.8
Role-based user permissions
NetSuite
7.4
Salesforce
8.9

Reporting & Analytics

NetSuite
6.3
Salesforce
Dashboards
NetSuite
6.6
Salesforce
Standard reports
NetSuite
6.2
Salesforce
Custom reports
NetSuite
6.1
Salesforce

General Ledger and Configurable Accounting

NetSuite
6.8
Salesforce
Accounts payable
NetSuite
7.2
Salesforce
Accounts receivable
NetSuite
7.3
Salesforce
Global Financial Support
NetSuite
6.9
Salesforce
Primary and Secondary Ledgers
NetSuite
7.7
Salesforce
Intercompany Accounting
NetSuite
6.8
Salesforce
Localizations
NetSuite
7.7
Salesforce
Journals and Reconciliations
NetSuite
6.9
Salesforce
Enterprise Accounting
NetSuite
7.6
Salesforce
Configurable Accounting
NetSuite
7.6
Salesforce
Centralized Rules Framework
NetSuite
5.9
Salesforce
Standardized Processes
NetSuite
7.7
Salesforce

Inventory Management

NetSuite
5.4
Salesforce
Inventory tracking
NetSuite
6.1
Salesforce
Automatic reordering
NetSuite
5.4
Salesforce
Location management
NetSuite
5.5
Salesforce
Manufacturing module
NetSuite
4.7
Salesforce

Order Management

NetSuite
6.7
Salesforce
Pricing
NetSuite
6.8
Salesforce
Order entry
NetSuite
6.2
Salesforce
Credit card processing
NetSuite
7.2
Salesforce
Cost of goods sold
NetSuite
6.9
Salesforce
Order Orchestration
NetSuite
6.8
Salesforce
End-to-end order visibility
NetSuite
7.0
Salesforce
Order exception Resolution
NetSuite
6.2
Salesforce

Subledger and Financial Process

NetSuite
6.8
Salesforce
Automated Invoice Processing
NetSuite
7.3
Salesforce
Shared Services Payments
NetSuite
6.4
Salesforce
Billings Management
NetSuite
6.8
Salesforce
Customer Receipt Applications
NetSuite
6.8
Salesforce
Customer Collections
NetSuite
7.2
Salesforce
Revenue Recognition
NetSuite
7.6
Salesforce
Cash Management
NetSuite
6.5
Salesforce
Asset Management
NetSuite
5.8
Salesforce
Travel & Expense Management
NetSuite
6.8
Salesforce
Budgetary Control & Encumbrance Accounting
NetSuite
6.8
Salesforce
Period Close
NetSuite
7.6
Salesforce
Transactions Tax
NetSuite
6.9
Salesforce
Subledger Reconciliations
NetSuite
6.7
Salesforce
3rd Party Accounting Systems
NetSuite
5.5
Salesforce

Project Financial Management

NetSuite
6.1
Salesforce
Budgeting and Forecasting
NetSuite
5.5
Salesforce
Project Costing
NetSuite
6.4
Salesforce
Cost Capture
NetSuite
6.6
Salesforce
Capital Project Management
NetSuite
6.8
Salesforce
Customer Invoicing
NetSuite
6.6
Salesforce
Customer Contract Compliance
NetSuite
7.4
Salesforce
Project Revenue Recognition
NetSuite
6.0
Salesforce
Project Financial Performance Analysis
NetSuite
6.2
Salesforce
Project Financials Dashboard
NetSuite
5.8
Salesforce
Real-time Financial Reporting
NetSuite
6.3
Salesforce
Embedded Business Intelligence
NetSuite
4.7
Salesforce
Project Planning Collaboration
NetSuite
4.9
Salesforce

Project Execution Management

NetSuite
6.1
Salesforce
Project Planning and Scheduling
NetSuite
5.1
Salesforce
Project Manager Dashboard
NetSuite
4.8
Salesforce
Resource Manager Dashboard
NetSuite
4.4
Salesforce
Task Insight for Project Managers
NetSuite
6.0
Salesforce
Project Manager Mobile Functionality
NetSuite
6.6
Salesforce
Team Member Task Collaboration
NetSuite
6.0
Salesforce
Team Member Mobile Functionality
NetSuite
6.7
Salesforce
Project Candidate Search
NetSuite
6.4
Salesforce
Project Candidate Comparison and Analysis
NetSuite
6.4
Salesforce
Defineable Resource Pools
NetSuite
6.4
Salesforce
Defineable Resource Pools
NetSuite
6.4
Salesforce
Talent Profiles
NetSuite
5.9
Salesforce
Real-Time Project Reporting
NetSuite
6.4
Salesforce
Absence Management
NetSuite
7.0
Salesforce
Product Lifecycle Management
NetSuite
7.0
Salesforce

Grants Management

NetSuite
6.5
Salesforce
Award Lifecycle Management
NetSuite
6.7
Salesforce
Spending Control
NetSuite
6.7
Salesforce
Indirect Cost Management
NetSuite
6.7
Salesforce
Billing
NetSuite
5.8
Salesforce

Procurement

NetSuite
6.6
Salesforce
Sourcing Team Collaboration
NetSuite
7.2
Salesforce
Sourcing Analysis
NetSuite
6.5
Salesforce
Bids Analyzed and Compared
NetSuite
6.5
Salesforce
Catalog Shopping E-Commerce for Employees
NetSuite
5.2
Salesforce
Contract Authoring
NetSuite
6.1
Salesforce
Contract Compliance Management
NetSuite
6.1
Salesforce
Contract History
NetSuite
6.1
Salesforce
Contract Renewal Automation
NetSuite
6.0
Salesforce
Contract Repository
NetSuite
6.0
Salesforce
Contract Standardization and Enforcement
NetSuite
6.0
Salesforce
Electronic Signatures
NetSuite
6.5
Salesforce
Invoice Automated Matching
NetSuite
6.5
Salesforce
Purchasing Risk and Compliance Management
NetSuite
6.5
Salesforce
Requisitions-to-Purchase Orders Integrated
NetSuite
7.2
Salesforce
Spend Compliance Management
NetSuite
7.7
Salesforce
Supplier Assessment
NetSuite
7.0
Salesforce
Supplier Communication and Collaboration
NetSuite
7.2
Salesforce
Supplier Management
NetSuite
7.8
Salesforce
Supplier Portal
NetSuite
7.0
Salesforce

Risk Management

NetSuite
6.7
Salesforce
Risk Repository
NetSuite
7.0
Salesforce
Control Management
NetSuite
6.5
Salesforce
Control Mapping
NetSuite
6.4
Salesforce
Control Efficiency Assessments
NetSuite
6.4
Salesforce
Automated Control Assessments
NetSuite
6.4
Salesforce
Assessment Capture
NetSuite
7.0
Salesforce
Issue Detection
NetSuite
7.0
Salesforce
Automatic Notification
NetSuite
7.0
Salesforce
Remediation and Certification
NetSuite
6.4
Salesforce

Logistics

NetSuite
4.3
Salesforce
Transportation Planning and Optimization
NetSuite
4.2
Salesforce
Transportation Sourcing Management
NetSuite
4.2
Salesforce
Transportation Process Integration
NetSuite
5.1
Salesforce
Transportation Execution Management
NetSuite
4.1
Salesforce
Freight Payment Automation
NetSuite
4.1
Salesforce
Trade Management
NetSuite
3.6
Salesforce
Trade Regulatory Compliance Management
NetSuite
6.0
Salesforce
Customs Entry Management
NetSuite
4.1
Salesforce
Customs Document Management
NetSuite
3.4
Salesforce
Customs Document Collaboration
NetSuite
3.1
Salesforce
Fulfillment Management
NetSuite
3.9
Salesforce
Inventory Visibility
NetSuite
5.0
Salesforce
Warehouse Workforce Management
NetSuite
4.4
Salesforce

Manufacturing

NetSuite
5.2
Salesforce
Production Process Design
NetSuite
4.9
Salesforce
Supply Chain Business Flows
NetSuite
4.2
Salesforce
Production Management
NetSuite
4.2
Salesforce
Contracted Manufacturing Management
NetSuite
3.9
Salesforce
Configuration Management
NetSuite
7.7
Salesforce
Work Definition
NetSuite
3.6
Salesforce
Work Execution
NetSuite
4.5
Salesforce
Advanced Fulfillment
NetSuite
7.3
Salesforce
Manufacturing Costs
NetSuite
6.3
Salesforce

Supply Chain

NetSuite
5.1
Salesforce
Forecasting
NetSuite
4.7
Salesforce
Inventory Planning
NetSuite
4.1
Salesforce
Multi-tier Supply Chain Planning
NetSuite
6.8
Salesforce
Performance Monitoring
NetSuite
4.8
Salesforce

Product Lifecycle Management

NetSuite
4.7
Salesforce
Ideation Management
NetSuite
4.6
Salesforce
Requirements Management
NetSuite
7.0
Salesforce
Proposal Management
NetSuite
3.6
Salesforce
Innovation Portfolio Management
NetSuite
4.1
Salesforce
Product Master Data Management
NetSuite
4.1
Salesforce
Vendor Portal
NetSuite
4.7
Salesforce
Project Portfolio Management
NetSuite
4.6
Salesforce

Sales Force Automation

NetSuite
Salesforce
8.3
Customer data management / contact management
NetSuite
Salesforce
9.1
Workflow management
NetSuite
Salesforce
8.1
Territory management
NetSuite
Salesforce
8.1
Opportunity management
NetSuite
Salesforce
8.8
Integration with email client (e.g., Outlook or Gmail)
NetSuite
Salesforce
8.3
Contract management
NetSuite
Salesforce
8.3
Quote & order management
NetSuite
Salesforce
7.7
Interaction tracking
NetSuite
Salesforce
8.6
Channel / partner relationship management
NetSuite
Salesforce
8.0

Customer Service & Support

NetSuite
Salesforce
8.5
Case management
NetSuite
Salesforce
9.0
Call center management
NetSuite
Salesforce
8.4
Help desk management
NetSuite
Salesforce
8.3

Marketing Automation

NetSuite
Salesforce
8.2
Lead management
NetSuite
Salesforce
8.3
Email marketing
NetSuite
Salesforce
8.1

CRM Project Management

NetSuite
Salesforce
8.0
Task management
NetSuite
Salesforce
8.4
Billing and invoicing management
NetSuite
Salesforce
6.7
Reporting
NetSuite
Salesforce
8.8

CRM Reporting & Analytics

NetSuite
Salesforce
8.8
Forecasting
NetSuite
Salesforce
8.5
Pipeline visualization
NetSuite
Salesforce
8.9
Customizable reports
NetSuite
Salesforce
9.1

Social CRM

NetSuite
Salesforce
8.2
Social data
NetSuite
Salesforce
8.2
Social engagement
NetSuite
Salesforce
8.1

Integrations with 3rd-party Software

NetSuite
Salesforce
8.3
Marketing automation
NetSuite
Salesforce
8.5
Compensation management
NetSuite
Salesforce
8.2

Platform

NetSuite
Salesforce
8.0
Mobile access
NetSuite
Salesforce
8.0

Pros

NetSuite

  • Integrates. NetSuite is particularly good at integrating with other products. For example, we integrate NetSuite with Adaptive Planning in order to bring actual financials together with forecast and budget data, which is then used for analysis and reporting. We also integrate NetSuite with other administration platforms so invoicing and commissions can be done rather seamlessly.
  • Intuitive. NetSuite is extremely intuitive. I started using it without any training and was easy to learn. It takes a little practice to learn the reporting system, but if you are just looking for client or vendor information it is as easy as typing the name or ID into the search box at the top.
  • Easy to Support. While setup is important and takes a lot of hours, the ongoing support is outstanding when compared to some of the other big enterprise systems. The previous enterprise system I used needed 4 full time programmers on staff just to keep it running, and it still kept getting outdated. The cloud application and seamless upgrades make this product superior.
Chris Snelling, CFA | TrustRadius Reviewer

Salesforce

  • Salesforce nails the reporting suite. It's so robust and refined, that it makes my job 10 times more efficient.
  • Task and recurring meetings. I love logging in everyday and knowing exactly what I have lined up for the day, or at least an idea of it. This helps me organize my calendar.
  • Notes, emails, plugins. I love being able to take notes directly into the Account/Opportunity, and then in turn send emails directly to the client from there as well. Also, if i'm in my work email, and I email a client directly, I can then easily attach said email into my Salesforce account via one easy click.
John Hilburn | TrustRadius Reviewer

Cons

NetSuite

  • Consolidated invoicing. Generally, I think it's not a problem for NetSuite customers, and the potential, infrequent multiple invoicing to a given customer is likely okay. However, there may be instances producing 3 or more invoices per month for a given customer. The only consolidation solution offered is their homegrown "SuiteSolution" called Consolidated Invoicing. I don't use it but have had demos and discussions. Really need something slicker.
  • Fixed Assets Management. I use their SuiteSolution, Fixed Assets Management. It's not part of core NetSuite so there are inconsistencies with the rest of the system, some performance annoyances, and weaker reporting capabilities. It's a better product than other fixed asset solutions I've tried!
  • A very recent frustration of mine is that it is not possible without customization to display tax amounts per line in a transaction. This should be native. The per-line tax amount is available in a saved search; the per-line tax rate is available to display on the transaction; the tax amount can be displayed in the PDF generated. Why not show the amount in the system? Fortunately, it's easy to create a custom field/column that multiplies tax rate with an amount to give you tax amount. Pretty minor in the scheme of things, but fresh in my mind.
Joshua Henke | TrustRadius Reviewer

Salesforce

  • Quick access to report "button(s)" on dashboard. Right now you have to go to the Reports Tab, find the report template and run it. In Sales, we look at the same reports daily, and for individual sales personnel, being able to click 1 button to get to their accounts with the through date always being updated to "today" (so it doesn't have to be selected every single day before running the report) - would be of great help.
Leslie Bradford | TrustRadius Reviewer

Likelihood to Renew

NetSuite

NetSuite 8.0
Based on 22 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Billy Barker | TrustRadius Reviewer

Salesforce

Salesforce 10.0
Based on 48 answers
While it's not perfect and can be overly complicated at times, there is not another solution out there that can do what it does. To get the same functionality you would need numerous disparate tools to match the amount of functionality Salesforce has. Having it all aggregated on one platform makes the complicated parts far more bearable
John Cupoli | TrustRadius Reviewer

Usability

NetSuite

NetSuite 9.0
Based on 11 answers
Through creation of various dashboards and KPIs the user does not really need to get very technically involved. They simply need to understand how to fill out a form, and through proper workflow creations they can be alerted when it is time to provide the necessary information or perform a necessary action to complete the next phase of the business process.
Felix Garbuz | TrustRadius Reviewer

Salesforce

Salesforce 7.5
Based on 36 answers
Salesforce is like a bucket of legos. Everyone gets the same bucket, but can build anything you want out of it. I've worked on Salesforce instances for: construction, non-profits, job training, music industries, medical insurance, medical billing, paid parking, and international medical diagnostic companies.
Kyle Dugger | TrustRadius Reviewer

Reliability and Availability

NetSuite

NetSuite 9.4
Based on 13 answers
Netsuite is never down. In the past year, we have been down only when we have internet issues
Aaron Kleinhandler | TrustRadius Reviewer

Salesforce

Salesforce 9.8
Based on 27 answers
All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years. Accordingly, I only recall our instance of Salesforce having one unscheduled, brief down time over 6 years. I can't remember for sure, but it may have been due to our Internet Service Provider (ISP) versus Salesforce itself. Also, Salesforce does it's best to keep customers in the loop:

Trust.salesforce.com is the salesforce.com community's home for real-time information on system performance and security. On this site you'll find:

Live and historical data on system performance
Up-to-the minute information on planned maintenance
Phishing, malicious software and social engineering threats
Best security practices for your organization
Information on how we safeguard your data
Rob Gottschalk | TrustRadius Reviewer

Performance

NetSuite

NetSuite 7.7
Based on 12 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Pamela Roberts | TrustRadius Reviewer

Salesforce

Salesforce 9.0
Based on 18 answers
Salesforce performance in general is excellent. "The cloud infrastructure beneath Force.com has been fine-tuned over the past 10 years. It powers nearly 100,000+ businesses running more than 185,000 applications that 3 million users count on every day."
Points per Salesforce -
1) Multitenant kernel - With a multitenant platform, each business that uses the app doesn’t have its own copy. Instead, all businesses share a single copy and then customize it for their specific needs.
2) ISO 27001 certified security - You can’t compromise when it comes to enterprise-level security. Force.com is road-tested and trusted by nearly 100,000+ companies, including many of the world’s most security-conscious organizations, such as banks and health care providers.
3) Proven reliability - All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years.
4) Proven, real-time scalability - Force.com is used by many of the world's largest enterprises, including Cisco, Japan Post Network, and Symantec. Applications can automatically scale from a few users to millions of page views, as needed.
5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale.
6) Real-time transparent system status - You can always see real-time system performance, availability, and security information at trust.salesforce.com.
7) Real-time upgrades - Unlike traditional software platforms, our upgrades never break your customizations, code, or integrations. We upgrade the platform for you 3 to 4 times each year. As a result, you’re always on the latest version, with access to the latest features, performance, and security enhancements.
8) Real-time sandbox environments - With a single click, you can create copies of your applications, configuration, and data in separate environments for development, testing, and training.
9) Three global production data centers and disaster recovery - Force.com runs on three geographically dispersed, mirrored data centers with built-in replication, disaster recovery, a redundant network backbone, and no single points of failure
Rob Gottschalk | TrustRadius Reviewer

Support Rating

NetSuite

NetSuite 1.0
Based on 10 answers
In my opinion, the best place to go to answer your NetSuite functionality questions is their Online Help. It is excellent. For true support questions, NetSuite offers a Knowledgebase to its customers. Also, for ERP, NetSuite has licensed accountants that provide support. With any support organization, you must be thorough in describing your issue though.

NetSuite has several different support levels - http://www.netsuite.com/portal/services/support_main.shtml
Rob Gottschalk | TrustRadius Reviewer

Salesforce

Salesforce 6.0
Based on 32 answers
Since we do not pay for Premier Support, the agreed upon response times are still pretty good. It is a little ridiculous that you should need to pay tens of thousands of dollars for their best support options and training.
Brent Booth | TrustRadius Reviewer

In-Person Training

NetSuite

NetSuite 7.3
Based on 2 answers
The general Admin training is good but very soft for the high technical stuff
Felix Garbuz | TrustRadius Reviewer

Salesforce

Salesforce 7.9
Based on 11 answers
All instructors are Salesforce certified. If you have done any type of customization, then it probably makes more sense to use the consulting partner who implemented your instance of Salesforce for training
Rob Gottschalk | TrustRadius Reviewer

Online Training

NetSuite

NetSuite 8.0
Based on 7 answers
Relatively easy and if time permits e
Felix Garbuz | TrustRadius Reviewer

Salesforce

Salesforce 9.1
Based on 15 answers
The quality of Salesforce's standard online training is high, but limited by nature as to what it covers.
Here are some common online courses -
Getting Started: Navigating Salesforce
Getting Started: Using the Sales Cloud
Getting Started: Administering Salesforce
Getting Started with Reports and Dashboards
Social Media Goes to Work: Chatter
Securing your Salesforce Organization
Getting Started with Data.com
Getting Started with Force.com Pages (Visualforce)
Writing Secure Applications on Force.com
Rob Gottschalk | TrustRadius Reviewer

Implementation Rating

NetSuite

NetSuite 7.3
Based on 9 answers
Executive involvement is critical. Make sure you have a good handle on the metrics you would like to ultimately manage. Work as a team to document your business requirements. Whiteboard often. Understand NetSuite's best practice capabilities.

Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the NS dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly
Rob Gottschalk | TrustRadius Reviewer

Salesforce

Salesforce 9.4
Based on 16 answers
Executive involvement is critical. Make sure you have a good handle on the metrics you would like to ultimately manage. Work as a team to document your business requirements. Whiteboard often. Understand Salesforce's best practice capabilities.

Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the Salesforce dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly
Rob Gottschalk | TrustRadius Reviewer

Alternatives Considered

NetSuite

We selected Netsuite over Financial Force because at that moment Netsuite had a localization feature we needed to consolidate financial information from a company outside the US and they had the feature for the accounting rules of that specific country.
Nicolas Costa Ossa | TrustRadius Reviewer

Salesforce

Salesforce is head and shoulders above any other CRM available on the market. It integrates with Gmail and almost any other third-party tool that your company plans to use, making it the most robust and integrated tool available.
Zach Ettelman | TrustRadius Reviewer

Scalability

NetSuite

NetSuite 8.4
Based on 5 answers
Because it has a relatively low price of entry for the base modules and then you pay per user, you can start out small and expand as you need to. I've seen it used with 1 user all the way up to hundreds of users. Imagine experiencing all that growth without implementing a new ERP system!
Dana Larson | TrustRadius Reviewer

Salesforce

Salesforce 10.0
Based on 2 answers
Salesforce has the unique ability to scale to new products and offerings quickly growing with your enterprise.
Todd Duclos | TrustRadius Reviewer

Return on Investment

NetSuite

  • Very positive impact! Our old accounting system needed constant day to day maintenance between modules to get accurate reporting. Manufactured items were not calculating costs correctly so reports were never accurate.
  • The cloud based platform has save me SOOOOOOOOOOO much time not maintaining servers, workstations etc. Adding users and work stations are as simple as just having a computer with internet access.
  • Dashboard reminders really help me keep track of everything going on (or going wrong) within our organization. Problem troubleshooting is much easier with Netsuite.
Cindy Rumpf Novack | TrustRadius Reviewer

Salesforce

  • Salesforce.com has contributed to a more efficient overall organization in particular lowering cycle times required by technology in the field and in finance.
  • Salesforce.com has played a large part in a formidable increase in our sales close rate.
  • Salesforce.com has dramatically increased our insight into our business.
Irene Chivily Von Toussaint | TrustRadius Reviewer

Screenshots

Pricing Details

NetSuite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Salesforce

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

NetSuite
5.9
Salesforce
8.5

Likelihood to Renew

NetSuite
8.0
Salesforce
10.0

Usability

NetSuite
9.0
Salesforce
7.5

Reliability and Availability

NetSuite
9.4
Salesforce
9.8

Performance

NetSuite
7.7
Salesforce
9.0

Support Rating

NetSuite
1.0
Salesforce
6.0

In-Person Training

NetSuite
7.3
Salesforce
7.9

Online Training

NetSuite
8.0
Salesforce
9.1

Implementation Rating

NetSuite
7.3
Salesforce
9.4

Scalability

NetSuite
8.4
Salesforce
10.0

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