What users are saying about
369 Ratings
369 Ratings
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Score 7.1 out of 100
39 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

NetSuite

I am a huge advocate for NetSuite, because the system is user-friendly (after a little training) and because it is so customizable. I would recommend NetSuite to any business with more than one company and especially businesses with companies based in more than one country. Small, medium and large companies can leverage the NetSuite platform to suit their needs, whether simple or complex.NetSuite has a number of taxation features that can help to automate return filings, so any business looking to systematize certain tax areas will find the system very useful.NetSuite allows great transparency across an organization and adopts a "one source of truth" methodology. If you have Finance, Accounting, Marketing, Sales, Operations, etc. all working in the same platform and working with the same data, there is less room for data discrepancies and more reliance can be placed upon the system outputs.If a business has a disconnect between Finance, Accounting, Marketing, Sales, Operations, etc. NetSuite will allow that business to come together and automate processes within a single system. There is no need for external system connectors, saving the business time (maintaining the connections) and money (saving on subscription fees to third-party connector vendors).
Sonny Spencer, ACA | TrustRadius Reviewer

SAP Business ByDesign

Do you plan on going public at some point? If so, this may not be the best solution for you
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

NetSuite
5.4
SAP Business ByDesign
8.4
Pay calculation
NetSuite
4.8
SAP Business ByDesign
Benefit plan administration
NetSuite
5.0
SAP Business ByDesign
4.5
Direct deposit files
NetSuite
5.0
SAP Business ByDesign
9.1
Salary revision and increment management
NetSuite
6.0
SAP Business ByDesign
10.0
Reimbursement management
NetSuite
6.0
SAP Business ByDesign
10.0

Customization

NetSuite
6.4
SAP Business ByDesign
9.0
API for custom integration
NetSuite
6.5
SAP Business ByDesign
9.0
Plug-ins
NetSuite
6.3
SAP Business ByDesign
9.0

Security

NetSuite
7.5
SAP Business ByDesign
9.3
Single sign-on capability
NetSuite
7.7
SAP Business ByDesign
9.0
Role-based user permissions
NetSuite
7.4
SAP Business ByDesign
9.5

Reporting & Analytics

NetSuite
6.2
SAP Business ByDesign
9.0
Dashboards
NetSuite
6.5
SAP Business ByDesign
8.5
Standard reports
NetSuite
6.1
SAP Business ByDesign
9.0
Custom reports
NetSuite
6.0
SAP Business ByDesign
9.5

General Ledger and Configurable Accounting

NetSuite
6.8
SAP Business ByDesign
8.6
Accounts payable
NetSuite
7.1
SAP Business ByDesign
9.0
Accounts receivable
NetSuite
7.3
SAP Business ByDesign
9.0
Global Financial Support
NetSuite
6.9
SAP Business ByDesign
9.0
Primary and Secondary Ledgers
NetSuite
7.7
SAP Business ByDesign
9.0
Intercompany Accounting
NetSuite
6.8
SAP Business ByDesign
8.5
Localizations
NetSuite
7.7
SAP Business ByDesign
8.0
Journals and Reconciliations
NetSuite
6.9
SAP Business ByDesign
8.5
Enterprise Accounting
NetSuite
7.6
SAP Business ByDesign
9.0
Configurable Accounting
NetSuite
7.5
SAP Business ByDesign
9.0
Centralized Rules Framework
NetSuite
5.8
SAP Business ByDesign
8.0
Standardized Processes
NetSuite
7.7
SAP Business ByDesign
8.0

Inventory Management

NetSuite
5.4
SAP Business ByDesign
9.0
Inventory tracking
NetSuite
6.1
SAP Business ByDesign
9.0
Automatic reordering
NetSuite
5.3
SAP Business ByDesign
10.0
Location management
NetSuite
5.4
SAP Business ByDesign
8.0
Manufacturing module
NetSuite
4.6
SAP Business ByDesign
9.0

Order Management

NetSuite
6.7
SAP Business ByDesign
8.4
Pricing
NetSuite
6.7
SAP Business ByDesign
9.0
Order entry
NetSuite
6.1
SAP Business ByDesign
9.0
Credit card processing
NetSuite
7.1
SAP Business ByDesign
4.5
Cost of goods sold
NetSuite
6.9
SAP Business ByDesign
9.0
Order Orchestration
NetSuite
6.8
SAP Business ByDesign
9.0
End-to-end order visibility
NetSuite
6.9
SAP Business ByDesign
10.0
Order exception Resolution
NetSuite
6.1
SAP Business ByDesign
8.0

Subledger and Financial Process

NetSuite
6.7
SAP Business ByDesign
9.1
Automated Invoice Processing
NetSuite
7.2
SAP Business ByDesign
9.0
Shared Services Payments
NetSuite
6.4
SAP Business ByDesign
9.0
Billings Management
NetSuite
6.7
SAP Business ByDesign
8.5
Customer Receipt Applications
NetSuite
6.8
SAP Business ByDesign
9.0
Customer Collections
NetSuite
7.2
SAP Business ByDesign
9.0
Revenue Recognition
NetSuite
7.6
SAP Business ByDesign
9.0
Cash Management
NetSuite
6.5
SAP Business ByDesign
9.0
Asset Management
NetSuite
5.8
SAP Business ByDesign
9.0
Travel & Expense Management
NetSuite
6.7
SAP Business ByDesign
10.0
Budgetary Control & Encumbrance Accounting
NetSuite
6.7
SAP Business ByDesign
10.0
Period Close
NetSuite
7.6
SAP Business ByDesign
9.0
Transactions Tax
NetSuite
6.8
SAP Business ByDesign
8.0
Subledger Reconciliations
NetSuite
6.6
SAP Business ByDesign
9.0
3rd Party Accounting Systems
NetSuite
5.5
SAP Business ByDesign

Project Financial Management

NetSuite
6.1
SAP Business ByDesign
9.0
Budgeting and Forecasting
NetSuite
5.5
SAP Business ByDesign
10.0
Project Costing
NetSuite
6.3
SAP Business ByDesign
9.0
Cost Capture
NetSuite
6.6
SAP Business ByDesign
9.0
Capital Project Management
NetSuite
6.8
SAP Business ByDesign
9.0
Customer Invoicing
NetSuite
6.6
SAP Business ByDesign
9.0
Customer Contract Compliance
NetSuite
7.3
SAP Business ByDesign
8.0
Project Revenue Recognition
NetSuite
5.9
SAP Business ByDesign
9.0
Project Financial Performance Analysis
NetSuite
6.2
SAP Business ByDesign
9.0
Project Financials Dashboard
NetSuite
5.8
SAP Business ByDesign
9.0
Real-time Financial Reporting
NetSuite
6.2
SAP Business ByDesign
9.0
Embedded Business Intelligence
NetSuite
4.7
SAP Business ByDesign
9.0
Project Planning Collaboration
NetSuite
4.8
SAP Business ByDesign
9.0

Project Execution Management

NetSuite
6.1
SAP Business ByDesign
8.3
Project Planning and Scheduling
NetSuite
5.0
SAP Business ByDesign
9.0
Project Manager Dashboard
NetSuite
4.7
SAP Business ByDesign
9.0
Resource Manager Dashboard
NetSuite
4.4
SAP Business ByDesign
8.0
Task Insight for Project Managers
NetSuite
6.0
SAP Business ByDesign
8.0
Project Manager Mobile Functionality
NetSuite
6.6
SAP Business ByDesign
8.0
Team Member Task Collaboration
NetSuite
6.0
SAP Business ByDesign
8.0
Team Member Mobile Functionality
NetSuite
6.6
SAP Business ByDesign
Project Candidate Search
NetSuite
6.4
SAP Business ByDesign
Project Candidate Comparison and Analysis
NetSuite
6.4
SAP Business ByDesign
Defineable Resource Pools
NetSuite
6.4
SAP Business ByDesign
Defineable Resource Pools
NetSuite
6.4
SAP Business ByDesign
Talent Profiles
NetSuite
5.8
SAP Business ByDesign
Real-Time Project Reporting
NetSuite
6.4
SAP Business ByDesign
8.0
Absence Management
NetSuite
7.0
SAP Business ByDesign
Product Lifecycle Management
NetSuite
7.0
SAP Business ByDesign

Grants Management

NetSuite
6.5
SAP Business ByDesign
10.0
Award Lifecycle Management
NetSuite
6.7
SAP Business ByDesign
10.0
Spending Control
NetSuite
6.7
SAP Business ByDesign
10.0
Indirect Cost Management
NetSuite
6.7
SAP Business ByDesign
Billing
NetSuite
5.8
SAP Business ByDesign
10.0

Procurement

NetSuite
6.6
SAP Business ByDesign
8.0
Sourcing Team Collaboration
NetSuite
7.1
SAP Business ByDesign
Sourcing Analysis
NetSuite
6.5
SAP Business ByDesign
8.0
Bids Analyzed and Compared
NetSuite
6.5
SAP Business ByDesign
8.0
Catalog Shopping E-Commerce for Employees
NetSuite
5.2
SAP Business ByDesign
Contract Authoring
NetSuite
6.1
SAP Business ByDesign
Contract Compliance Management
NetSuite
6.1
SAP Business ByDesign
Contract History
NetSuite
6.1
SAP Business ByDesign
Contract Renewal Automation
NetSuite
6.0
SAP Business ByDesign
Contract Repository
NetSuite
6.0
SAP Business ByDesign
Contract Standardization and Enforcement
NetSuite
6.0
SAP Business ByDesign
Electronic Signatures
NetSuite
6.5
SAP Business ByDesign
Invoice Automated Matching
NetSuite
6.5
SAP Business ByDesign
8.0
Purchasing Risk and Compliance Management
NetSuite
6.4
SAP Business ByDesign
Requisitions-to-Purchase Orders Integrated
NetSuite
7.1
SAP Business ByDesign
8.0
Spend Compliance Management
NetSuite
7.7
SAP Business ByDesign
8.0
Supplier Assessment
NetSuite
7.0
SAP Business ByDesign
Supplier Communication and Collaboration
NetSuite
7.1
SAP Business ByDesign
Supplier Management
NetSuite
7.8
SAP Business ByDesign
8.0
Supplier Portal
NetSuite
7.0
SAP Business ByDesign

Risk Management

NetSuite
6.7
SAP Business ByDesign
Risk Repository
NetSuite
7.0
SAP Business ByDesign
Control Management
NetSuite
6.4
SAP Business ByDesign
Control Mapping
NetSuite
6.4
SAP Business ByDesign
Control Efficiency Assessments
NetSuite
6.4
SAP Business ByDesign
Automated Control Assessments
NetSuite
6.4
SAP Business ByDesign
Assessment Capture
NetSuite
7.0
SAP Business ByDesign
Issue Detection
NetSuite
7.0
SAP Business ByDesign
Automatic Notification
NetSuite
7.0
SAP Business ByDesign
Remediation and Certification
NetSuite
6.4
SAP Business ByDesign

Logistics

NetSuite
4.2
SAP Business ByDesign
9.0
Transportation Planning and Optimization
NetSuite
4.1
SAP Business ByDesign
Transportation Sourcing Management
NetSuite
4.1
SAP Business ByDesign
Transportation Process Integration
NetSuite
5.0
SAP Business ByDesign
Transportation Execution Management
NetSuite
4.1
SAP Business ByDesign
Freight Payment Automation
NetSuite
4.1
SAP Business ByDesign
Trade Management
NetSuite
3.6
SAP Business ByDesign
Trade Regulatory Compliance Management
NetSuite
6.0
SAP Business ByDesign
Customs Entry Management
NetSuite
4.1
SAP Business ByDesign
Customs Document Management
NetSuite
3.4
SAP Business ByDesign
Customs Document Collaboration
NetSuite
3.1
SAP Business ByDesign
Fulfillment Management
NetSuite
3.8
SAP Business ByDesign
Inventory Visibility
NetSuite
5.0
SAP Business ByDesign
9.0
Warehouse Workforce Management
NetSuite
4.4
SAP Business ByDesign
9.0

Manufacturing

NetSuite
5.2
SAP Business ByDesign
8.9
Production Process Design
NetSuite
4.9
SAP Business ByDesign
9.0
Supply Chain Business Flows
NetSuite
4.1
SAP Business ByDesign
9.0
Production Management
NetSuite
4.1
SAP Business ByDesign
9.0
Contracted Manufacturing Management
NetSuite
3.9
SAP Business ByDesign
10.0
Configuration Management
NetSuite
7.7
SAP Business ByDesign
8.0
Work Definition
NetSuite
3.5
SAP Business ByDesign
10.0
Work Execution
NetSuite
4.5
SAP Business ByDesign
8.0
Advanced Fulfillment
NetSuite
7.3
SAP Business ByDesign
8.0
Manufacturing Costs
NetSuite
6.3
SAP Business ByDesign
9.0

Supply Chain

NetSuite
5.1
SAP Business ByDesign
8.5
Forecasting
NetSuite
4.6
SAP Business ByDesign
9.0
Inventory Planning
NetSuite
4.1
SAP Business ByDesign
9.0
Multi-tier Supply Chain Planning
NetSuite
6.8
SAP Business ByDesign
8.0
Performance Monitoring
NetSuite
4.8
SAP Business ByDesign
8.0

Product Lifecycle Management

NetSuite
4.7
SAP Business ByDesign
Ideation Management
NetSuite
4.6
SAP Business ByDesign
Requirements Management
NetSuite
7.0
SAP Business ByDesign
Proposal Management
NetSuite
3.6
SAP Business ByDesign
Innovation Portfolio Management
NetSuite
4.1
SAP Business ByDesign
Product Master Data Management
NetSuite
4.1
SAP Business ByDesign
Vendor Portal
NetSuite
4.7
SAP Business ByDesign
Project Portfolio Management
NetSuite
4.6
SAP Business ByDesign

Pros

NetSuite

  • Integrates. NetSuite is particularly good at integrating with other products. For example, we integrate NetSuite with Adaptive Planning in order to bring actual financials together with forecast and budget data, which is then used for analysis and reporting. We also integrate NetSuite with other administration platforms so invoicing and commissions can be done rather seamlessly.
  • Intuitive. NetSuite is extremely intuitive. I started using it without any training and was easy to learn. It takes a little practice to learn the reporting system, but if you are just looking for client or vendor information it is as easy as typing the name or ID into the search box at the top.
  • Easy to Support. While setup is important and takes a lot of hours, the ongoing support is outstanding when compared to some of the other big enterprise systems. The previous enterprise system I used needed 4 full time programmers on staff just to keep it running, and it still kept getting outdated. The cloud application and seamless upgrades make this product superior.
Chris Snelling, CFA | TrustRadius Reviewer

SAP Business ByDesign

  • I like the ease of use and the implementation methodology.
  • With SAP Business ByDesign you can integrate other systems with Web Services, and data technology to get information easy and fast.
  • SAP Business ByDesign includes an Analytics Module to create new reports in regards to your needs.
Henry Winchonlong | TrustRadius Reviewer

Cons

NetSuite

  • Consolidated invoicing. Generally, I think it's not a problem for NetSuite customers, and the potential, infrequent multiple invoicing to a given customer is likely okay. However, there may be instances producing 3 or more invoices per month for a given customer. The only consolidation solution offered is their homegrown "SuiteSolution" called Consolidated Invoicing. I don't use it but have had demos and discussions. Really need something slicker.
  • Fixed Assets Management. I use their SuiteSolution, Fixed Assets Management. It's not part of core NetSuite so there are inconsistencies with the rest of the system, some performance annoyances, and weaker reporting capabilities. It's a better product than other fixed asset solutions I've tried!
  • A very recent frustration of mine is that it is not possible without customization to display tax amounts per line in a transaction. This should be native. The per-line tax amount is available in a saved search; the per-line tax rate is available to display on the transaction; the tax amount can be displayed in the PDF generated. Why not show the amount in the system? Fortunately, it's easy to create a custom field/column that multiplies tax rate with an amount to give you tax amount. Pretty minor in the scheme of things, but fresh in my mind.
Joshua Henke | TrustRadius Reviewer

SAP Business ByDesign

  • Time off request could be better. Right now, there is no option for sick time
  • It crashes often
  • Customization could be better
Anonymous | TrustRadius Reviewer

Likelihood to Renew

NetSuite

NetSuite 8.0
Based on 22 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Billy Barker | TrustRadius Reviewer

SAP Business ByDesign

SAP Business ByDesign 9.0
Based on 3 answers
SAP BYD work centers are consistent and easy to navigate once you understand one work center. The document flow tab that is in each window allows one to see all related transactions. Document flow is important because one is able to see the flow of transactions and can therefore reverse transactions by following the document flow in reverse. It is possible to group items in each overview screen to see what items are open. The system is working as hoped.
Larry Peck, CPA | TrustRadius Reviewer

Usability

NetSuite

NetSuite 9.0
Based on 11 answers
Through creation of various dashboards and KPIs the user does not really need to get very technically involved. They simply need to understand how to fill out a form, and through proper workflow creations they can be alerted when it is time to provide the necessary information or perform a necessary action to complete the next phase of the business process.
Felix Garbuz | TrustRadius Reviewer

SAP Business ByDesign

SAP Business ByDesign 8.0
Based on 1 answer
Because SAP Business ByDesign allows us to improve our work, reduce the operational steps, implement audit controls, allows us found standard reports or it allows us to create new ones if you need more than the exists are enough for your work or your needs. Overall, SAP Business ByDesign allows us to standardize our operations, enhance our work, improve our skills, work over a web environment or mobile interface.
Henry Winchonlong | TrustRadius Reviewer

Reliability and Availability

NetSuite

NetSuite 9.4
Based on 13 answers
Netsuite is never down. In the past year, we have been down only when we have internet issues
Aaron Kleinhandler | TrustRadius Reviewer

SAP Business ByDesign

No score
No answers yet
No answers on this topic

Performance

NetSuite

NetSuite 7.7
Based on 12 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Pamela Roberts | TrustRadius Reviewer

SAP Business ByDesign

No score
No answers yet
No answers on this topic

Support Rating

NetSuite

NetSuite 1.0
Based on 10 answers
In my opinion, the best place to go to answer your NetSuite functionality questions is their Online Help. It is excellent. For true support questions, NetSuite offers a Knowledgebase to its customers. Also, for ERP, NetSuite has licensed accountants that provide support. With any support organization, you must be thorough in describing your issue though.

NetSuite has several different support levels - http://www.netsuite.com/portal/services/support_main.shtml
Rob Gottschalk | TrustRadius Reviewer

SAP Business ByDesign

SAP Business ByDesign 9.0
Based on 1 answer
The Business ByDesign support is stablished since you contract the service with SAP. SAP resolves according to the service level agreement. Currently, we continue with the service and we are using the support channels available. We are receiving the support. The SAP support gets an incident and after that, they contact us to resolve the incident, if necessary, they set the meeting to understand it or we explain the incident
Henry Winchonlong | TrustRadius Reviewer

In-Person Training

NetSuite

NetSuite 7.3
Based on 2 answers
The general Admin training is good but very soft for the high technical stuff
Felix Garbuz | TrustRadius Reviewer

SAP Business ByDesign

No score
No answers yet
No answers on this topic

Online Training

NetSuite

NetSuite 8.0
Based on 7 answers
Relatively easy and if time permits e
Felix Garbuz | TrustRadius Reviewer

SAP Business ByDesign

No score
No answers yet
No answers on this topic

Implementation Rating

NetSuite

NetSuite 7.3
Based on 9 answers
Executive involvement is critical. Make sure you have a good handle on the metrics you would like to ultimately manage. Work as a team to document your business requirements. Whiteboard often. Understand NetSuite's best practice capabilities.

Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the NS dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly
Rob Gottschalk | TrustRadius Reviewer

SAP Business ByDesign

SAP Business ByDesign 8.0
Based on 1 answer
I recommend implementing all workshops during the ERP selection that you need to know very well about the ERP software. It allows us to gather information to accurate the plan of the project implementation. Additionally, we must reach the high-level commitment to achieve the main goals, to define the RACI matrix and communicate to all project stakeholders.
Henry Winchonlong | TrustRadius Reviewer

Alternatives Considered

NetSuite

We selected Netsuite over Financial Force because at that moment Netsuite had a localization feature we needed to consolidate financial information from a company outside the US and they had the feature for the accounting rules of that specific country.
Nicolas Costa Ossa | TrustRadius Reviewer

SAP Business ByDesign

ByDesign stacks up well against the competition. Companies that do multiple things are usually the best fit (manufacturing, distribution, and service). The more 'modules' used, the fewer competitors will be able to meet the company's needs. It is not inexpensive, but if the needs of the company have the complexity from either a global perspective and need localizations and foreign currency, or a volume perspective and need resources greater than what can be easily housed on-premise, ByDesign should be a top consideration.
Brandon Knight | TrustRadius Reviewer

Scalability

NetSuite

NetSuite 8.4
Based on 5 answers
Because it has a relatively low price of entry for the base modules and then you pay per user, you can start out small and expand as you need to. I've seen it used with 1 user all the way up to hundreds of users. Imagine experiencing all that growth without implementing a new ERP system!
Dana Larson | TrustRadius Reviewer

SAP Business ByDesign

No score
No answers yet
No answers on this topic

Return on Investment

NetSuite

  • Very positive impact! Our old accounting system needed constant day to day maintenance between modules to get accurate reporting. Manufactured items were not calculating costs correctly so reports were never accurate.
  • The cloud based platform has save me SOOOOOOOOOOO much time not maintaining servers, workstations etc. Adding users and work stations are as simple as just having a computer with internet access.
  • Dashboard reminders really help me keep track of everything going on (or going wrong) within our organization. Problem troubleshooting is much easier with Netsuite.
Cindy Rumpf Novack | TrustRadius Reviewer

SAP Business ByDesign

  • Positive - Access to the real-time reporting allowing for faster decision making especially when fixed price projects are heading into an over budget position.
  • Positive - Complex KPI can now be tracked and as a consequence intensive plans can be made to capitalise on this level of reporting. Staff also have clear visibility over their own performance.
  • Negative - We are a bit on the small side at 30 employees for a ByD solution so it was relatively expensive for us. It would be a much better value preposition above 50 employees.
Rod Taubman | TrustRadius Reviewer

Screenshots

Pricing Details

NetSuite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP Business ByDesign

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

NetSuite
5.9
SAP Business ByDesign
9.5

Likelihood to Renew

NetSuite
8.0
SAP Business ByDesign
9.0

Usability

NetSuite
9.0
SAP Business ByDesign
8.0

Reliability and Availability

NetSuite
9.4
SAP Business ByDesign

Performance

NetSuite
7.7
SAP Business ByDesign

Support Rating

NetSuite
1.0
SAP Business ByDesign
9.0

In-Person Training

NetSuite
7.3
SAP Business ByDesign

Online Training

NetSuite
8.0
SAP Business ByDesign

Implementation Rating

NetSuite
7.3
SAP Business ByDesign
8.0

Scalability

NetSuite
8.4
SAP Business ByDesign

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