What users are saying about
369 Ratings
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Top Rated
300 Ratings
369 Ratings
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Score 7.1 out of 100

SAP HANA

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Top Rated
300 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

NetSuite

I am a huge advocate for NetSuite, because the system is user-friendly (after a little training) and because it is so customizable. I would recommend NetSuite to any business with more than one company and especially businesses with companies based in more than one country. Small, medium and large companies can leverage the NetSuite platform to suit their needs, whether simple or complex.NetSuite has a number of taxation features that can help to automate return filings, so any business looking to systematize certain tax areas will find the system very useful.NetSuite allows great transparency across an organization and adopts a "one source of truth" methodology. If you have Finance, Accounting, Marketing, Sales, Operations, etc. all working in the same platform and working with the same data, there is less room for data discrepancies and more reliance can be placed upon the system outputs.If a business has a disconnect between Finance, Accounting, Marketing, Sales, Operations, etc. NetSuite will allow that business to come together and automate processes within a single system. There is no need for external system connectors, saving the business time (maintaining the connections) and money (saving on subscription fees to third-party connector vendors).
Sonny Spencer, ACA | TrustRadius Reviewer

SAP HANA

HANA has incredible query processing speeds. When compared with Sybase ASE for large dataset queries, we saw 10,000 times performance improvement. And for the individual point queries, we found that it was on par with Sybase ASE and that is because all of the response time is the round trip latency from the client initiating the query to the database and back. But for those large set processing requests that take a long time on Sybase, they ran 10,000 times faster on HANA. HANA is expensive so it should be used where in-memory transaction speeds are required and there are large volumes of data to be processed.
Gene Baker | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

NetSuite
5.4
SAP HANA
Pay calculation
NetSuite
4.8
SAP HANA
Benefit plan administration
NetSuite
5.0
SAP HANA
Direct deposit files
NetSuite
5.0
SAP HANA
Salary revision and increment management
NetSuite
6.0
SAP HANA
Reimbursement management
NetSuite
6.0
SAP HANA

Customization

NetSuite
6.4
SAP HANA
API for custom integration
NetSuite
6.4
SAP HANA
Plug-ins
NetSuite
6.3
SAP HANA

Security

NetSuite
7.5
SAP HANA
Single sign-on capability
NetSuite
7.7
SAP HANA
Role-based user permissions
NetSuite
7.4
SAP HANA

Reporting & Analytics

NetSuite
6.2
SAP HANA
Dashboards
NetSuite
6.5
SAP HANA
Standard reports
NetSuite
6.1
SAP HANA
Custom reports
NetSuite
6.0
SAP HANA

General Ledger and Configurable Accounting

NetSuite
6.8
SAP HANA
Accounts payable
NetSuite
7.1
SAP HANA
Accounts receivable
NetSuite
7.3
SAP HANA
Global Financial Support
NetSuite
6.9
SAP HANA
Primary and Secondary Ledgers
NetSuite
7.7
SAP HANA
Intercompany Accounting
NetSuite
6.8
SAP HANA
Localizations
NetSuite
7.7
SAP HANA
Journals and Reconciliations
NetSuite
6.8
SAP HANA
Enterprise Accounting
NetSuite
7.6
SAP HANA
Configurable Accounting
NetSuite
7.5
SAP HANA
Centralized Rules Framework
NetSuite
5.8
SAP HANA
Standardized Processes
NetSuite
7.7
SAP HANA

Inventory Management

NetSuite
5.4
SAP HANA
Inventory tracking
NetSuite
6.1
SAP HANA
Automatic reordering
NetSuite
5.3
SAP HANA
Location management
NetSuite
5.4
SAP HANA
Manufacturing module
NetSuite
4.6
SAP HANA

Order Management

NetSuite
6.7
SAP HANA
Pricing
NetSuite
6.7
SAP HANA
Order entry
NetSuite
6.1
SAP HANA
Credit card processing
NetSuite
7.1
SAP HANA
Cost of goods sold
NetSuite
6.9
SAP HANA
Order Orchestration
NetSuite
6.8
SAP HANA
End-to-end order visibility
NetSuite
6.9
SAP HANA
Order exception Resolution
NetSuite
6.1
SAP HANA

Subledger and Financial Process

NetSuite
6.7
SAP HANA
Automated Invoice Processing
NetSuite
7.2
SAP HANA
Shared Services Payments
NetSuite
6.4
SAP HANA
Billings Management
NetSuite
6.7
SAP HANA
Customer Receipt Applications
NetSuite
6.8
SAP HANA
Customer Collections
NetSuite
7.2
SAP HANA
Revenue Recognition
NetSuite
7.6
SAP HANA
Cash Management
NetSuite
6.5
SAP HANA
Asset Management
NetSuite
5.8
SAP HANA
Travel & Expense Management
NetSuite
6.7
SAP HANA
Budgetary Control & Encumbrance Accounting
NetSuite
6.7
SAP HANA
Period Close
NetSuite
7.6
SAP HANA
Transactions Tax
NetSuite
6.8
SAP HANA
Subledger Reconciliations
NetSuite
6.6
SAP HANA
3rd Party Accounting Systems
NetSuite
5.5
SAP HANA

Project Financial Management

NetSuite
6.1
SAP HANA
Budgeting and Forecasting
NetSuite
5.5
SAP HANA
Project Costing
NetSuite
6.3
SAP HANA
Cost Capture
NetSuite
6.6
SAP HANA
Capital Project Management
NetSuite
6.8
SAP HANA
Customer Invoicing
NetSuite
6.6
SAP HANA
Customer Contract Compliance
NetSuite
7.3
SAP HANA
Project Revenue Recognition
NetSuite
5.9
SAP HANA
Project Financial Performance Analysis
NetSuite
6.2
SAP HANA
Project Financials Dashboard
NetSuite
5.8
SAP HANA
Real-time Financial Reporting
NetSuite
6.2
SAP HANA
Embedded Business Intelligence
NetSuite
4.7
SAP HANA
Project Planning Collaboration
NetSuite
4.8
SAP HANA

Project Execution Management

NetSuite
6.1
SAP HANA
Project Planning and Scheduling
NetSuite
5.0
SAP HANA
Project Manager Dashboard
NetSuite
4.7
SAP HANA
Resource Manager Dashboard
NetSuite
4.4
SAP HANA
Task Insight for Project Managers
NetSuite
6.0
SAP HANA
Project Manager Mobile Functionality
NetSuite
6.6
SAP HANA
Team Member Task Collaboration
NetSuite
6.0
SAP HANA
Team Member Mobile Functionality
NetSuite
6.6
SAP HANA
Project Candidate Search
NetSuite
6.4
SAP HANA
Project Candidate Comparison and Analysis
NetSuite
6.4
SAP HANA
Defineable Resource Pools
NetSuite
6.4
SAP HANA
Defineable Resource Pools
NetSuite
6.4
SAP HANA
Talent Profiles
NetSuite
5.8
SAP HANA
Real-Time Project Reporting
NetSuite
6.4
SAP HANA
Absence Management
NetSuite
7.0
SAP HANA
Product Lifecycle Management
NetSuite
7.0
SAP HANA

Grants Management

NetSuite
6.5
SAP HANA
Award Lifecycle Management
NetSuite
6.7
SAP HANA
Spending Control
NetSuite
6.7
SAP HANA
Indirect Cost Management
NetSuite
6.7
SAP HANA
Billing
NetSuite
5.8
SAP HANA

Procurement

NetSuite
6.6
SAP HANA
Sourcing Team Collaboration
NetSuite
7.1
SAP HANA
Sourcing Analysis
NetSuite
6.5
SAP HANA
Bids Analyzed and Compared
NetSuite
6.5
SAP HANA
Catalog Shopping E-Commerce for Employees
NetSuite
5.2
SAP HANA
Contract Authoring
NetSuite
6.1
SAP HANA
Contract Compliance Management
NetSuite
6.1
SAP HANA
Contract History
NetSuite
6.1
SAP HANA
Contract Renewal Automation
NetSuite
6.0
SAP HANA
Contract Repository
NetSuite
6.0
SAP HANA
Contract Standardization and Enforcement
NetSuite
6.0
SAP HANA
Electronic Signatures
NetSuite
6.5
SAP HANA
Invoice Automated Matching
NetSuite
6.5
SAP HANA
Purchasing Risk and Compliance Management
NetSuite
6.4
SAP HANA
Requisitions-to-Purchase Orders Integrated
NetSuite
7.1
SAP HANA
Spend Compliance Management
NetSuite
7.7
SAP HANA
Supplier Assessment
NetSuite
7.0
SAP HANA
Supplier Communication and Collaboration
NetSuite
7.1
SAP HANA
Supplier Management
NetSuite
7.8
SAP HANA
Supplier Portal
NetSuite
7.0
SAP HANA

Risk Management

NetSuite
6.7
SAP HANA
Risk Repository
NetSuite
7.0
SAP HANA
Control Management
NetSuite
6.4
SAP HANA
Control Mapping
NetSuite
6.4
SAP HANA
Control Efficiency Assessments
NetSuite
6.4
SAP HANA
Automated Control Assessments
NetSuite
6.4
SAP HANA
Assessment Capture
NetSuite
7.0
SAP HANA
Issue Detection
NetSuite
7.0
SAP HANA
Automatic Notification
NetSuite
7.0
SAP HANA
Remediation and Certification
NetSuite
6.4
SAP HANA

Logistics

NetSuite
4.2
SAP HANA
Transportation Planning and Optimization
NetSuite
4.1
SAP HANA
Transportation Sourcing Management
NetSuite
4.1
SAP HANA
Transportation Process Integration
NetSuite
5.0
SAP HANA
Transportation Execution Management
NetSuite
4.1
SAP HANA
Freight Payment Automation
NetSuite
4.1
SAP HANA
Trade Management
NetSuite
3.6
SAP HANA
Trade Regulatory Compliance Management
NetSuite
6.0
SAP HANA
Customs Entry Management
NetSuite
4.1
SAP HANA
Customs Document Management
NetSuite
3.4
SAP HANA
Customs Document Collaboration
NetSuite
3.1
SAP HANA
Fulfillment Management
NetSuite
3.8
SAP HANA
Inventory Visibility
NetSuite
5.0
SAP HANA
Warehouse Workforce Management
NetSuite
4.4
SAP HANA

Manufacturing

NetSuite
5.1
SAP HANA
Production Process Design
NetSuite
4.9
SAP HANA
Supply Chain Business Flows
NetSuite
4.1
SAP HANA
Production Management
NetSuite
4.1
SAP HANA
Contracted Manufacturing Management
NetSuite
3.9
SAP HANA
Configuration Management
NetSuite
7.7
SAP HANA
Work Definition
NetSuite
3.5
SAP HANA
Work Execution
NetSuite
4.5
SAP HANA
Advanced Fulfillment
NetSuite
7.3
SAP HANA
Manufacturing Costs
NetSuite
6.3
SAP HANA

Supply Chain

NetSuite
5.1
SAP HANA
Forecasting
NetSuite
4.6
SAP HANA
Inventory Planning
NetSuite
4.1
SAP HANA
Multi-tier Supply Chain Planning
NetSuite
6.8
SAP HANA
Performance Monitoring
NetSuite
4.8
SAP HANA

Product Lifecycle Management

NetSuite
4.7
SAP HANA
Ideation Management
NetSuite
4.6
SAP HANA
Requirements Management
NetSuite
7.0
SAP HANA
Proposal Management
NetSuite
3.6
SAP HANA
Innovation Portfolio Management
NetSuite
4.1
SAP HANA
Product Master Data Management
NetSuite
4.1
SAP HANA
Vendor Portal
NetSuite
4.7
SAP HANA
Project Portfolio Management
NetSuite
4.6
SAP HANA

Pros

NetSuite

  • Integrates. NetSuite is particularly good at integrating with other products. For example, we integrate NetSuite with Adaptive Planning in order to bring actual financials together with forecast and budget data, which is then used for analysis and reporting. We also integrate NetSuite with other administration platforms so invoicing and commissions can be done rather seamlessly.
  • Intuitive. NetSuite is extremely intuitive. I started using it without any training and was easy to learn. It takes a little practice to learn the reporting system, but if you are just looking for client or vendor information it is as easy as typing the name or ID into the search box at the top.
  • Easy to Support. While setup is important and takes a lot of hours, the ongoing support is outstanding when compared to some of the other big enterprise systems. The previous enterprise system I used needed 4 full time programmers on staff just to keep it running, and it still kept getting outdated. The cloud application and seamless upgrades make this product superior.
Chris Snelling, CFA | TrustRadius Reviewer

SAP HANA

  • HANA has allowed us to convert our BW reports and provide users with real time report data. Prior to moving to HANA, the reporting was based on prior day activities.
  • Queries involving large amount of financial data are able to be run much quicker with HANA than prior to implementation.
Renee Ferree | TrustRadius Reviewer

Cons

NetSuite

  • Consolidated invoicing. Generally, I think it's not a problem for NetSuite customers, and the potential, infrequent multiple invoicing to a given customer is likely okay. However, there may be instances producing 3 or more invoices per month for a given customer. The only consolidation solution offered is their homegrown "SuiteSolution" called Consolidated Invoicing. I don't use it but have had demos and discussions. Really need something slicker.
  • Fixed Assets Management. I use their SuiteSolution, Fixed Assets Management. It's not part of core NetSuite so there are inconsistencies with the rest of the system, some performance annoyances, and weaker reporting capabilities. It's a better product than other fixed asset solutions I've tried!
  • A very recent frustration of mine is that it is not possible without customization to display tax amounts per line in a transaction. This should be native. The per-line tax amount is available in a saved search; the per-line tax rate is available to display on the transaction; the tax amount can be displayed in the PDF generated. Why not show the amount in the system? Fortunately, it's easy to create a custom field/column that multiplies tax rate with an amount to give you tax amount. Pretty minor in the scheme of things, but fresh in my mind.
Joshua Henke | TrustRadius Reviewer

SAP HANA

  • Personally I believe the UI could be much more compact and I see improvement areas.
  • Mobile application and desktop are very different.
  • Sometimes you need type-in help on mouse hover for faster input and selection.
  • Now HANA is going cloud where data and security becomes a concern for larger companies. We want to see a benchmark company in manufacturing domain with such a large retail presence. I see there are areas for improvement in that.
Saurabh Sharan  PMP® | TrustRadius Reviewer

Likelihood to Renew

NetSuite

NetSuite 8.0
Based on 22 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Billy Barker | TrustRadius Reviewer

SAP HANA

SAP HANA 4.4
Based on 6 answers
At this moment we are not focusing on SAP, however would love to in the future. This is primarily because of our limited ability to generate more revenue to fund for SAP partnerships and products. Our initial tryst with SAP Partneredge open ecosystem didn't go as planned and we have shelved that for now. Hope we can revive in the future
Ganapathy Sivakumar | TrustRadius Reviewer

Usability

NetSuite

NetSuite 9.0
Based on 11 answers
Through creation of various dashboards and KPIs the user does not really need to get very technically involved. They simply need to understand how to fill out a form, and through proper workflow creations they can be alerted when it is time to provide the necessary information or perform a necessary action to complete the next phase of the business process.
Felix Garbuz | TrustRadius Reviewer

SAP HANA

SAP HANA 7.6
Based on 3 answers
It needs more work.
Shoaib Ansari | TrustRadius Reviewer

Reliability and Availability

NetSuite

NetSuite 9.4
Based on 13 answers
Netsuite is never down. In the past year, we have been down only when we have internet issues
Aaron Kleinhandler | TrustRadius Reviewer

SAP HANA

SAP HANA 3.6
Based on 1 answer
No answer on this topic is available.

Performance

NetSuite

NetSuite 7.7
Based on 12 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Pamela Roberts | TrustRadius Reviewer

SAP HANA

SAP HANA 3.6
Based on 1 answer
No answer on this topic is available.

Support Rating

NetSuite

NetSuite 1.0
Based on 10 answers
In my opinion, the best place to go to answer your NetSuite functionality questions is their Online Help. It is excellent. For true support questions, NetSuite offers a Knowledgebase to its customers. Also, for ERP, NetSuite has licensed accountants that provide support. With any support organization, you must be thorough in describing your issue though.

NetSuite has several different support levels - http://www.netsuite.com/portal/services/support_main.shtml
Rob Gottschalk | TrustRadius Reviewer

SAP HANA

SAP HANA 8.2
Based on 203 answers
Overall, support is good. The wait times are low, and you get a quick response. The available agents have good knowledge about the problems at hand. If the issue is more complex, they connect you with the appropriate source to build the solution around the issue. Support team is well organized, they take a step-by-step approach to understand the issue at hand and build a solution around it. Overall, my organization is highly satisfied with the support.
Prathamesh Muzumdar | TrustRadius Reviewer

In-Person Training

NetSuite

NetSuite 7.3
Based on 2 answers
The general Admin training is good but very soft for the high technical stuff
Felix Garbuz | TrustRadius Reviewer

SAP HANA

No score
No answers yet
No answers on this topic

Online Training

NetSuite

NetSuite 8.0
Based on 7 answers
Relatively easy and if time permits e
Felix Garbuz | TrustRadius Reviewer

SAP HANA

No score
No answers yet
No answers on this topic

Implementation Rating

NetSuite

NetSuite 7.3
Based on 9 answers
Executive involvement is critical. Make sure you have a good handle on the metrics you would like to ultimately manage. Work as a team to document your business requirements. Whiteboard often. Understand NetSuite's best practice capabilities.

Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the NS dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly
Rob Gottschalk | TrustRadius Reviewer

SAP HANA

SAP HANA 4.5
Based on 2 answers
No answer on this topic is available.

Alternatives Considered

NetSuite

We selected Netsuite over Financial Force because at that moment Netsuite had a localization feature we needed to consolidate financial information from a company outside the US and they had the feature for the accounting rules of that specific country.
Nicolas Costa Ossa | TrustRadius Reviewer

SAP HANA

We changed PECTRA for SAP, since we were having many problems with the loss of information in the database and unexpected catalog changes. In addition to that, it was very cumbersome to perform data analysis. We had many problems with a lack of materials or that the necessary did not enter because of it.
Christian Borsotti | TrustRadius Reviewer

Scalability

NetSuite

NetSuite 8.4
Based on 5 answers
Because it has a relatively low price of entry for the base modules and then you pay per user, you can start out small and expand as you need to. I've seen it used with 1 user all the way up to hundreds of users. Imagine experiencing all that growth without implementing a new ERP system!
Dana Larson | TrustRadius Reviewer

SAP HANA

SAP HANA 4.5
Based on 1 answer
Limitation of training deliverable by organization
Shoaib Ansari | TrustRadius Reviewer

Return on Investment

NetSuite

  • Very positive impact! Our old accounting system needed constant day to day maintenance between modules to get accurate reporting. Manufactured items were not calculating costs correctly so reports were never accurate.
  • The cloud based platform has save me SOOOOOOOOOOO much time not maintaining servers, workstations etc. Adding users and work stations are as simple as just having a computer with internet access.
  • Dashboard reminders really help me keep track of everything going on (or going wrong) within our organization. Problem troubleshooting is much easier with Netsuite.
Cindy Rumpf Novack | TrustRadius Reviewer

SAP HANA

  • Since implementing HANA we have been able to save several million dollars a year in operating room supplies ($9 million last fiscal year).
  • It has allowed us to improve our processes to save $1 million dollars in our Laboratory Services
  • We have used it as part of our month end close to save over 20 hours every month of manual reporting.
Jamie Oswald | TrustRadius Reviewer

Pricing Details

NetSuite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP HANA

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

NetSuite
5.9
SAP HANA
8.6

Likelihood to Renew

NetSuite
8.0
SAP HANA
4.4

Usability

NetSuite
9.0
SAP HANA
7.6

Reliability and Availability

NetSuite
9.4
SAP HANA
3.6

Performance

NetSuite
7.7
SAP HANA
3.6

Support Rating

NetSuite
1.0
SAP HANA
8.2

In-Person Training

NetSuite
7.3
SAP HANA

Online Training

NetSuite
8.0
SAP HANA

Implementation Rating

NetSuite
7.3
SAP HANA
4.5

Scalability

NetSuite
8.4
SAP HANA
4.5

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