What users are saying about
369 Ratings
369 Ratings
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Score 7.1 out of 100
3 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

NetSuite

I am a huge advocate for NetSuite, because the system is user-friendly (after a little training) and because it is so customizable. I would recommend NetSuite to any business with more than one company and especially businesses with companies based in more than one country. Small, medium and large companies can leverage the NetSuite platform to suit their needs, whether simple or complex.NetSuite has a number of taxation features that can help to automate return filings, so any business looking to systematize certain tax areas will find the system very useful.NetSuite allows great transparency across an organization and adopts a "one source of truth" methodology. If you have Finance, Accounting, Marketing, Sales, Operations, etc. all working in the same platform and working with the same data, there is less room for data discrepancies and more reliance can be placed upon the system outputs.If a business has a disconnect between Finance, Accounting, Marketing, Sales, Operations, etc. NetSuite will allow that business to come together and automate processes within a single system. There is no need for external system connectors, saving the business time (maintaining the connections) and money (saving on subscription fees to third-party connector vendors).
Sonny Spencer, ACA | TrustRadius Reviewer

SAP HANA Cloud

One of the advantages of SAP HANA Cloud is that it can easily be used to extend your current on-premise HANA system. We haven't tested it yet in a large scale project for instance as the database for an S/4 HANA implementation. This requires further investigation at this time.
Dick Groenhof | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

NetSuite
5.4
SAP HANA Cloud
Pay calculation
NetSuite
4.8
SAP HANA Cloud
Benefit plan administration
NetSuite
5.0
SAP HANA Cloud
Direct deposit files
NetSuite
5.0
SAP HANA Cloud
Salary revision and increment management
NetSuite
6.0
SAP HANA Cloud
Reimbursement management
NetSuite
6.0
SAP HANA Cloud

Customization

NetSuite
6.4
SAP HANA Cloud
API for custom integration
NetSuite
6.5
SAP HANA Cloud
Plug-ins
NetSuite
6.4
SAP HANA Cloud

Security

NetSuite
7.5
SAP HANA Cloud
Single sign-on capability
NetSuite
7.7
SAP HANA Cloud
Role-based user permissions
NetSuite
7.4
SAP HANA Cloud

Reporting & Analytics

NetSuite
6.2
SAP HANA Cloud
Dashboards
NetSuite
6.5
SAP HANA Cloud
Standard reports
NetSuite
6.1
SAP HANA Cloud
Custom reports
NetSuite
6.0
SAP HANA Cloud

General Ledger and Configurable Accounting

NetSuite
6.8
SAP HANA Cloud
Accounts payable
NetSuite
7.1
SAP HANA Cloud
Accounts receivable
NetSuite
7.3
SAP HANA Cloud
Global Financial Support
NetSuite
6.9
SAP HANA Cloud
Primary and Secondary Ledgers
NetSuite
7.7
SAP HANA Cloud
Intercompany Accounting
NetSuite
6.8
SAP HANA Cloud
Localizations
NetSuite
7.7
SAP HANA Cloud
Journals and Reconciliations
NetSuite
6.9
SAP HANA Cloud
Enterprise Accounting
NetSuite
7.6
SAP HANA Cloud
Configurable Accounting
NetSuite
7.6
SAP HANA Cloud
Centralized Rules Framework
NetSuite
5.8
SAP HANA Cloud
Standardized Processes
NetSuite
7.7
SAP HANA Cloud

Inventory Management

NetSuite
5.4
SAP HANA Cloud
Inventory tracking
NetSuite
6.1
SAP HANA Cloud
Automatic reordering
NetSuite
5.3
SAP HANA Cloud
Location management
NetSuite
5.5
SAP HANA Cloud
Manufacturing module
NetSuite
4.6
SAP HANA Cloud

Order Management

NetSuite
6.7
SAP HANA Cloud
Pricing
NetSuite
6.7
SAP HANA Cloud
Order entry
NetSuite
6.1
SAP HANA Cloud
Credit card processing
NetSuite
7.1
SAP HANA Cloud
Cost of goods sold
NetSuite
6.9
SAP HANA Cloud
Order Orchestration
NetSuite
6.8
SAP HANA Cloud
End-to-end order visibility
NetSuite
6.9
SAP HANA Cloud
Order exception Resolution
NetSuite
6.1
SAP HANA Cloud

Subledger and Financial Process

NetSuite
6.7
SAP HANA Cloud
Automated Invoice Processing
NetSuite
7.2
SAP HANA Cloud
Shared Services Payments
NetSuite
6.4
SAP HANA Cloud
Billings Management
NetSuite
6.7
SAP HANA Cloud
Customer Receipt Applications
NetSuite
6.8
SAP HANA Cloud
Customer Collections
NetSuite
7.2
SAP HANA Cloud
Revenue Recognition
NetSuite
7.6
SAP HANA Cloud
Cash Management
NetSuite
6.5
SAP HANA Cloud
Asset Management
NetSuite
5.8
SAP HANA Cloud
Travel & Expense Management
NetSuite
6.7
SAP HANA Cloud
Budgetary Control & Encumbrance Accounting
NetSuite
6.8
SAP HANA Cloud
Period Close
NetSuite
7.6
SAP HANA Cloud
Transactions Tax
NetSuite
6.8
SAP HANA Cloud
Subledger Reconciliations
NetSuite
6.7
SAP HANA Cloud
3rd Party Accounting Systems
NetSuite
5.5
SAP HANA Cloud

Project Financial Management

NetSuite
6.1
SAP HANA Cloud
Budgeting and Forecasting
NetSuite
5.5
SAP HANA Cloud
Project Costing
NetSuite
6.3
SAP HANA Cloud
Cost Capture
NetSuite
6.6
SAP HANA Cloud
Capital Project Management
NetSuite
6.8
SAP HANA Cloud
Customer Invoicing
NetSuite
6.6
SAP HANA Cloud
Customer Contract Compliance
NetSuite
7.3
SAP HANA Cloud
Project Revenue Recognition
NetSuite
6.0
SAP HANA Cloud
Project Financial Performance Analysis
NetSuite
6.2
SAP HANA Cloud
Project Financials Dashboard
NetSuite
5.8
SAP HANA Cloud
Real-time Financial Reporting
NetSuite
6.2
SAP HANA Cloud
Embedded Business Intelligence
NetSuite
4.7
SAP HANA Cloud
Project Planning Collaboration
NetSuite
4.8
SAP HANA Cloud

Project Execution Management

NetSuite
6.1
SAP HANA Cloud
Project Planning and Scheduling
NetSuite
5.0
SAP HANA Cloud
Project Manager Dashboard
NetSuite
4.7
SAP HANA Cloud
Resource Manager Dashboard
NetSuite
4.4
SAP HANA Cloud
Task Insight for Project Managers
NetSuite
6.0
SAP HANA Cloud
Project Manager Mobile Functionality
NetSuite
6.6
SAP HANA Cloud
Team Member Task Collaboration
NetSuite
6.0
SAP HANA Cloud
Team Member Mobile Functionality
NetSuite
6.6
SAP HANA Cloud
Project Candidate Search
NetSuite
6.4
SAP HANA Cloud
Project Candidate Comparison and Analysis
NetSuite
6.4
SAP HANA Cloud
Defineable Resource Pools
NetSuite
6.4
SAP HANA Cloud
Defineable Resource Pools
NetSuite
6.4
SAP HANA Cloud
Talent Profiles
NetSuite
5.8
SAP HANA Cloud
Real-Time Project Reporting
NetSuite
6.4
SAP HANA Cloud
Absence Management
NetSuite
7.0
SAP HANA Cloud
Product Lifecycle Management
NetSuite
7.0
SAP HANA Cloud

Grants Management

NetSuite
6.5
SAP HANA Cloud
Award Lifecycle Management
NetSuite
6.7
SAP HANA Cloud
Spending Control
NetSuite
6.7
SAP HANA Cloud
Indirect Cost Management
NetSuite
6.7
SAP HANA Cloud
Billing
NetSuite
5.8
SAP HANA Cloud

Procurement

NetSuite
6.6
SAP HANA Cloud
Sourcing Team Collaboration
NetSuite
7.1
SAP HANA Cloud
Sourcing Analysis
NetSuite
6.5
SAP HANA Cloud
Bids Analyzed and Compared
NetSuite
6.5
SAP HANA Cloud
Catalog Shopping E-Commerce for Employees
NetSuite
5.2
SAP HANA Cloud
Contract Authoring
NetSuite
6.1
SAP HANA Cloud
Contract Compliance Management
NetSuite
6.1
SAP HANA Cloud
Contract History
NetSuite
6.1
SAP HANA Cloud
Contract Renewal Automation
NetSuite
6.0
SAP HANA Cloud
Contract Repository
NetSuite
6.0
SAP HANA Cloud
Contract Standardization and Enforcement
NetSuite
6.0
SAP HANA Cloud
Electronic Signatures
NetSuite
6.5
SAP HANA Cloud
Invoice Automated Matching
NetSuite
6.5
SAP HANA Cloud
Purchasing Risk and Compliance Management
NetSuite
6.4
SAP HANA Cloud
Requisitions-to-Purchase Orders Integrated
NetSuite
7.1
SAP HANA Cloud
Spend Compliance Management
NetSuite
7.7
SAP HANA Cloud
Supplier Assessment
NetSuite
7.0
SAP HANA Cloud
Supplier Communication and Collaboration
NetSuite
7.1
SAP HANA Cloud
Supplier Management
NetSuite
7.8
SAP HANA Cloud
Supplier Portal
NetSuite
7.0
SAP HANA Cloud

Risk Management

NetSuite
6.7
SAP HANA Cloud
Risk Repository
NetSuite
7.0
SAP HANA Cloud
Control Management
NetSuite
6.4
SAP HANA Cloud
Control Mapping
NetSuite
6.4
SAP HANA Cloud
Control Efficiency Assessments
NetSuite
6.4
SAP HANA Cloud
Automated Control Assessments
NetSuite
6.4
SAP HANA Cloud
Assessment Capture
NetSuite
7.0
SAP HANA Cloud
Issue Detection
NetSuite
7.0
SAP HANA Cloud
Automatic Notification
NetSuite
7.0
SAP HANA Cloud
Remediation and Certification
NetSuite
6.4
SAP HANA Cloud

Logistics

NetSuite
4.2
SAP HANA Cloud
Transportation Planning and Optimization
NetSuite
4.1
SAP HANA Cloud
Transportation Sourcing Management
NetSuite
4.2
SAP HANA Cloud
Transportation Process Integration
NetSuite
5.0
SAP HANA Cloud
Transportation Execution Management
NetSuite
4.1
SAP HANA Cloud
Freight Payment Automation
NetSuite
4.1
SAP HANA Cloud
Trade Management
NetSuite
3.6
SAP HANA Cloud
Trade Regulatory Compliance Management
NetSuite
6.0
SAP HANA Cloud
Customs Entry Management
NetSuite
4.1
SAP HANA Cloud
Customs Document Management
NetSuite
3.4
SAP HANA Cloud
Customs Document Collaboration
NetSuite
3.1
SAP HANA Cloud
Fulfillment Management
NetSuite
3.8
SAP HANA Cloud
Inventory Visibility
NetSuite
5.0
SAP HANA Cloud
Warehouse Workforce Management
NetSuite
4.4
SAP HANA Cloud

Manufacturing

NetSuite
5.2
SAP HANA Cloud
Production Process Design
NetSuite
4.9
SAP HANA Cloud
Supply Chain Business Flows
NetSuite
4.1
SAP HANA Cloud
Production Management
NetSuite
4.1
SAP HANA Cloud
Contracted Manufacturing Management
NetSuite
3.9
SAP HANA Cloud
Configuration Management
NetSuite
7.7
SAP HANA Cloud
Work Definition
NetSuite
3.5
SAP HANA Cloud
Work Execution
NetSuite
4.5
SAP HANA Cloud
Advanced Fulfillment
NetSuite
7.3
SAP HANA Cloud
Manufacturing Costs
NetSuite
6.3
SAP HANA Cloud

Supply Chain

NetSuite
5.1
SAP HANA Cloud
Forecasting
NetSuite
4.6
SAP HANA Cloud
Inventory Planning
NetSuite
4.1
SAP HANA Cloud
Multi-tier Supply Chain Planning
NetSuite
6.8
SAP HANA Cloud
Performance Monitoring
NetSuite
4.8
SAP HANA Cloud

Product Lifecycle Management

NetSuite
4.7
SAP HANA Cloud
Ideation Management
NetSuite
4.6
SAP HANA Cloud
Requirements Management
NetSuite
7.0
SAP HANA Cloud
Proposal Management
NetSuite
3.6
SAP HANA Cloud
Innovation Portfolio Management
NetSuite
4.1
SAP HANA Cloud
Product Master Data Management
NetSuite
4.1
SAP HANA Cloud
Vendor Portal
NetSuite
4.7
SAP HANA Cloud
Project Portfolio Management
NetSuite
4.6
SAP HANA Cloud

Pros

NetSuite

  • Integrates. NetSuite is particularly good at integrating with other products. For example, we integrate NetSuite with Adaptive Planning in order to bring actual financials together with forecast and budget data, which is then used for analysis and reporting. We also integrate NetSuite with other administration platforms so invoicing and commissions can be done rather seamlessly.
  • Intuitive. NetSuite is extremely intuitive. I started using it without any training and was easy to learn. It takes a little practice to learn the reporting system, but if you are just looking for client or vendor information it is as easy as typing the name or ID into the search box at the top.
  • Easy to Support. While setup is important and takes a lot of hours, the ongoing support is outstanding when compared to some of the other big enterprise systems. The previous enterprise system I used needed 4 full time programmers on staff just to keep it running, and it still kept getting outdated. The cloud application and seamless upgrades make this product superior.
Chris Snelling, CFA | TrustRadius Reviewer

SAP HANA Cloud

  • It's the way to go for the foreseeable future if SAP HANA is your platform of choice
  • We like the features currently available, but are anxiously awaiting for more on-prem features to make it over to the offering
  • Multi-Cloud deployment options is a huge benefit
Dick Groenhof | TrustRadius Reviewer

Cons

NetSuite

  • Consolidated invoicing. Generally, I think it's not a problem for NetSuite customers, and the potential, infrequent multiple invoicing to a given customer is likely okay. However, there may be instances producing 3 or more invoices per month for a given customer. The only consolidation solution offered is their homegrown "SuiteSolution" called Consolidated Invoicing. I don't use it but have had demos and discussions. Really need something slicker.
  • Fixed Assets Management. I use their SuiteSolution, Fixed Assets Management. It's not part of core NetSuite so there are inconsistencies with the rest of the system, some performance annoyances, and weaker reporting capabilities. It's a better product than other fixed asset solutions I've tried!
  • A very recent frustration of mine is that it is not possible without customization to display tax amounts per line in a transaction. This should be native. The per-line tax amount is available in a saved search; the per-line tax rate is available to display on the transaction; the tax amount can be displayed in the PDF generated. Why not show the amount in the system? Fortunately, it's easy to create a custom field/column that multiplies tax rate with an amount to give you tax amount. Pretty minor in the scheme of things, but fresh in my mind.
Joshua Henke | TrustRadius Reviewer

SAP HANA Cloud

  • Remote source connections through SDA to other databases like SQL Server and Oracle are no longer possible. The only way to go would be through SDI, which isn't as optimized and might require additional license costs.
  • If you currently use features like dynamic tiering or R server integration, you need to really look if this is the offering for you at this point in time.
  • The flexibility of downsizing, which is a big advantage of working in the cloud, is at this moment not available (yet).
Dick Groenhof | TrustRadius Reviewer

Likelihood to Renew

NetSuite

NetSuite 8.0
Based on 22 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Billy Barker | TrustRadius Reviewer

SAP HANA Cloud

No score
No answers yet
No answers on this topic

Usability

NetSuite

NetSuite 9.0
Based on 11 answers
Through creation of various dashboards and KPIs the user does not really need to get very technically involved. They simply need to understand how to fill out a form, and through proper workflow creations they can be alerted when it is time to provide the necessary information or perform a necessary action to complete the next phase of the business process.
Felix Garbuz | TrustRadius Reviewer

SAP HANA Cloud

SAP HANA Cloud 7.3
Based on 1 answer
Usability has been solid sofar, as well as the ease of setting up the SAP HANA Cloud instance. If you are a current user of HANA on-prem, you should feel straight at home.
Dick Groenhof | TrustRadius Reviewer

Reliability and Availability

NetSuite

NetSuite 9.4
Based on 13 answers
Netsuite is never down. In the past year, we have been down only when we have internet issues
Aaron Kleinhandler | TrustRadius Reviewer

SAP HANA Cloud

No score
No answers yet
No answers on this topic

Performance

NetSuite

NetSuite 7.7
Based on 12 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Pamela Roberts | TrustRadius Reviewer

SAP HANA Cloud

No score
No answers yet
No answers on this topic

Support Rating

NetSuite

NetSuite 1.0
Based on 10 answers
In my opinion, the best place to go to answer your NetSuite functionality questions is their Online Help. It is excellent. For true support questions, NetSuite offers a Knowledgebase to its customers. Also, for ERP, NetSuite has licensed accountants that provide support. With any support organization, you must be thorough in describing your issue though.

NetSuite has several different support levels - http://www.netsuite.com/portal/services/support_main.shtml
Rob Gottschalk | TrustRadius Reviewer

SAP HANA Cloud

SAP HANA Cloud 6.4
Based on 1 answer
As we haven't used the support for SAP HANA Cloud yet, we can't really comment on this. The documentation however has helped us a lot.
Dick Groenhof | TrustRadius Reviewer

In-Person Training

NetSuite

NetSuite 7.3
Based on 2 answers
The general Admin training is good but very soft for the high technical stuff
Felix Garbuz | TrustRadius Reviewer

SAP HANA Cloud

No score
No answers yet
No answers on this topic

Online Training

NetSuite

NetSuite 8.0
Based on 7 answers
Relatively easy and if time permits e
Felix Garbuz | TrustRadius Reviewer

SAP HANA Cloud

No score
No answers yet
No answers on this topic

Implementation Rating

NetSuite

NetSuite 7.3
Based on 9 answers
Executive involvement is critical. Make sure you have a good handle on the metrics you would like to ultimately manage. Work as a team to document your business requirements. Whiteboard often. Understand NetSuite's best practice capabilities.

Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the NS dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly
Rob Gottschalk | TrustRadius Reviewer

SAP HANA Cloud

No score
No answers yet
No answers on this topic

Alternatives Considered

NetSuite

We selected Netsuite over Financial Force because at that moment Netsuite had a localization feature we needed to consolidate financial information from a company outside the US and they had the feature for the accounting rules of that specific country.
Nicolas Costa Ossa | TrustRadius Reviewer

SAP HANA Cloud

We have evaluated other offerings like SAP HEC and HANA as a service in the SAP Cloud Platform and we see that SAP HANA Cloud is the main focus of SAP's vision for the future. This is the main argument why we're leaning towards using this offering. Especially the quarterly releases of updates and new features is a positive criterium for us.
Dick Groenhof | TrustRadius Reviewer

Scalability

NetSuite

NetSuite 8.4
Based on 5 answers
Because it has a relatively low price of entry for the base modules and then you pay per user, you can start out small and expand as you need to. I've seen it used with 1 user all the way up to hundreds of users. Imagine experiencing all that growth without implementing a new ERP system!
Dana Larson | TrustRadius Reviewer

SAP HANA Cloud

No score
No answers yet
No answers on this topic

Return on Investment

NetSuite

  • Very positive impact! Our old accounting system needed constant day to day maintenance between modules to get accurate reporting. Manufactured items were not calculating costs correctly so reports were never accurate.
  • The cloud based platform has save me SOOOOOOOOOOO much time not maintaining servers, workstations etc. Adding users and work stations are as simple as just having a computer with internet access.
  • Dashboard reminders really help me keep track of everything going on (or going wrong) within our organization. Problem troubleshooting is much easier with Netsuite.
Cindy Rumpf Novack | TrustRadius Reviewer

SAP HANA Cloud

  • As this is a primary evaluation of the SAP HANA Cloud, I can't make any comments on the ROI of using this offering
Dick Groenhof | TrustRadius Reviewer

Pricing Details

NetSuite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP HANA Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

NetSuite
5.9
SAP HANA Cloud
6.4

Likelihood to Renew

NetSuite
8.0
SAP HANA Cloud

Usability

NetSuite
9.0
SAP HANA Cloud
7.3

Reliability and Availability

NetSuite
9.4
SAP HANA Cloud

Performance

NetSuite
7.7
SAP HANA Cloud

Support Rating

NetSuite
1.0
SAP HANA Cloud
6.4

In-Person Training

NetSuite
7.3
SAP HANA Cloud

Online Training

NetSuite
8.0
SAP HANA Cloud

Implementation Rating

NetSuite
7.3
SAP HANA Cloud

Scalability

NetSuite
8.4
SAP HANA Cloud

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