What users are saying about
369 Ratings
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Top Rated
247 Ratings
369 Ratings
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Score 7.1 out of 100

SAP S/4HANA

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Top Rated
247 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

NetSuite

I am a huge advocate for NetSuite, because the system is user-friendly (after a little training) and because it is so customizable. I would recommend NetSuite to any business with more than one company and especially businesses with companies based in more than one country. Small, medium and large companies can leverage the NetSuite platform to suit their needs, whether simple or complex.NetSuite has a number of taxation features that can help to automate return filings, so any business looking to systematize certain tax areas will find the system very useful.NetSuite allows great transparency across an organization and adopts a "one source of truth" methodology. If you have Finance, Accounting, Marketing, Sales, Operations, etc. all working in the same platform and working with the same data, there is less room for data discrepancies and more reliance can be placed upon the system outputs.If a business has a disconnect between Finance, Accounting, Marketing, Sales, Operations, etc. NetSuite will allow that business to come together and automate processes within a single system. There is no need for external system connectors, saving the business time (maintaining the connections) and money (saving on subscription fees to third-party connector vendors).
Sonny Spencer, ACA | TrustRadius Reviewer

SAP S/4HANA

SAP S/4 HANA is well suited to LARGE enterprise-scale businesses where the volume of transactional data is high. This is important because as I understand, this system shines when dealing with large data sets, especially when importing things through LMSW and the like. As for alternatives, there are none really as your company really should not be implementing old ERP at this point. If you want the bells and whistles of having a mobile-friendly front end, quick dev tools, and the new built-in applications, please jump into S/4HANA.
David Cassel | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

NetSuite
5.4
SAP S/4HANA
7.5
Pay calculation
NetSuite
4.8
SAP S/4HANA
7.5
Benefit plan administration
NetSuite
5.0
SAP S/4HANA
7.5
Direct deposit files
NetSuite
5.0
SAP S/4HANA
7.3
Salary revision and increment management
NetSuite
6.0
SAP S/4HANA
7.5
Reimbursement management
NetSuite
6.0
SAP S/4HANA
7.5

Customization

NetSuite
6.4
SAP S/4HANA
7.9
API for custom integration
NetSuite
6.5
SAP S/4HANA
8.1
Plug-ins
NetSuite
6.4
SAP S/4HANA
7.7

Security

NetSuite
7.5
SAP S/4HANA
8.8
Single sign-on capability
NetSuite
7.7
SAP S/4HANA
8.6
Role-based user permissions
NetSuite
7.4
SAP S/4HANA
8.9

Reporting & Analytics

NetSuite
6.2
SAP S/4HANA
8.0
Dashboards
NetSuite
6.5
SAP S/4HANA
7.7
Standard reports
NetSuite
6.1
SAP S/4HANA
7.7
Custom reports
NetSuite
6.0
SAP S/4HANA
8.7

General Ledger and Configurable Accounting

NetSuite
6.8
SAP S/4HANA
8.6
Accounts payable
NetSuite
7.1
SAP S/4HANA
8.5
Accounts receivable
NetSuite
7.3
SAP S/4HANA
8.7
Global Financial Support
NetSuite
6.9
SAP S/4HANA
Primary and Secondary Ledgers
NetSuite
7.7
SAP S/4HANA
Intercompany Accounting
NetSuite
6.8
SAP S/4HANA
Localizations
NetSuite
7.7
SAP S/4HANA
Journals and Reconciliations
NetSuite
6.9
SAP S/4HANA
Enterprise Accounting
NetSuite
7.6
SAP S/4HANA
Configurable Accounting
NetSuite
7.6
SAP S/4HANA
Centralized Rules Framework
NetSuite
5.8
SAP S/4HANA
Standardized Processes
NetSuite
7.7
SAP S/4HANA

Inventory Management

NetSuite
5.4
SAP S/4HANA
8.7
Inventory tracking
NetSuite
6.1
SAP S/4HANA
8.6
Automatic reordering
NetSuite
5.3
SAP S/4HANA
8.5
Location management
NetSuite
5.4
SAP S/4HANA
8.6
Manufacturing module
NetSuite
4.6
SAP S/4HANA
8.9

Order Management

NetSuite
6.7
SAP S/4HANA
8.5
Pricing
NetSuite
6.7
SAP S/4HANA
8.0
Order entry
NetSuite
6.1
SAP S/4HANA
8.7
Credit card processing
NetSuite
7.1
SAP S/4HANA
Cost of goods sold
NetSuite
6.9
SAP S/4HANA
8.7
Order Orchestration
NetSuite
6.8
SAP S/4HANA
End-to-end order visibility
NetSuite
6.9
SAP S/4HANA
Order exception Resolution
NetSuite
6.1
SAP S/4HANA

Subledger and Financial Process

NetSuite
6.7
SAP S/4HANA
Automated Invoice Processing
NetSuite
7.2
SAP S/4HANA
Shared Services Payments
NetSuite
6.4
SAP S/4HANA
Billings Management
NetSuite
6.7
SAP S/4HANA
Customer Receipt Applications
NetSuite
6.8
SAP S/4HANA
Customer Collections
NetSuite
7.2
SAP S/4HANA
Revenue Recognition
NetSuite
7.6
SAP S/4HANA
Cash Management
NetSuite
6.5
SAP S/4HANA
Asset Management
NetSuite
5.8
SAP S/4HANA
Travel & Expense Management
NetSuite
6.7
SAP S/4HANA
Budgetary Control & Encumbrance Accounting
NetSuite
6.7
SAP S/4HANA
Period Close
NetSuite
7.6
SAP S/4HANA
Transactions Tax
NetSuite
6.8
SAP S/4HANA
Subledger Reconciliations
NetSuite
6.7
SAP S/4HANA
3rd Party Accounting Systems
NetSuite
5.5
SAP S/4HANA

Project Financial Management

NetSuite
6.1
SAP S/4HANA
Budgeting and Forecasting
NetSuite
5.5
SAP S/4HANA
Project Costing
NetSuite
6.3
SAP S/4HANA
Cost Capture
NetSuite
6.6
SAP S/4HANA
Capital Project Management
NetSuite
6.8
SAP S/4HANA
Customer Invoicing
NetSuite
6.6
SAP S/4HANA
Customer Contract Compliance
NetSuite
7.3
SAP S/4HANA
Project Revenue Recognition
NetSuite
5.9
SAP S/4HANA
Project Financial Performance Analysis
NetSuite
6.2
SAP S/4HANA
Project Financials Dashboard
NetSuite
5.8
SAP S/4HANA
Real-time Financial Reporting
NetSuite
6.2
SAP S/4HANA
Embedded Business Intelligence
NetSuite
4.7
SAP S/4HANA
Project Planning Collaboration
NetSuite
4.8
SAP S/4HANA

Project Execution Management

NetSuite
6.1
SAP S/4HANA
Project Planning and Scheduling
NetSuite
5.0
SAP S/4HANA
Project Manager Dashboard
NetSuite
4.7
SAP S/4HANA
Resource Manager Dashboard
NetSuite
4.4
SAP S/4HANA
Task Insight for Project Managers
NetSuite
6.0
SAP S/4HANA
Project Manager Mobile Functionality
NetSuite
6.6
SAP S/4HANA
Team Member Task Collaboration
NetSuite
6.0
SAP S/4HANA
Team Member Mobile Functionality
NetSuite
6.6
SAP S/4HANA
Project Candidate Search
NetSuite
6.4
SAP S/4HANA
Project Candidate Comparison and Analysis
NetSuite
6.4
SAP S/4HANA
Defineable Resource Pools
NetSuite
6.4
SAP S/4HANA
Defineable Resource Pools
NetSuite
6.4
SAP S/4HANA
Talent Profiles
NetSuite
5.8
SAP S/4HANA
Real-Time Project Reporting
NetSuite
6.4
SAP S/4HANA
Absence Management
NetSuite
7.0
SAP S/4HANA
Product Lifecycle Management
NetSuite
7.0
SAP S/4HANA

Grants Management

NetSuite
6.5
SAP S/4HANA
Award Lifecycle Management
NetSuite
6.7
SAP S/4HANA
Spending Control
NetSuite
6.7
SAP S/4HANA
Indirect Cost Management
NetSuite
6.7
SAP S/4HANA
Billing
NetSuite
5.8
SAP S/4HANA

Procurement

NetSuite
6.6
SAP S/4HANA
Sourcing Team Collaboration
NetSuite
7.1
SAP S/4HANA
Sourcing Analysis
NetSuite
6.5
SAP S/4HANA
Bids Analyzed and Compared
NetSuite
6.5
SAP S/4HANA
Catalog Shopping E-Commerce for Employees
NetSuite
5.2
SAP S/4HANA
Contract Authoring
NetSuite
6.1
SAP S/4HANA
Contract Compliance Management
NetSuite
6.1
SAP S/4HANA
Contract History
NetSuite
6.1
SAP S/4HANA
Contract Renewal Automation
NetSuite
6.0
SAP S/4HANA
Contract Repository
NetSuite
6.0
SAP S/4HANA
Contract Standardization and Enforcement
NetSuite
6.0
SAP S/4HANA
Electronic Signatures
NetSuite
6.5
SAP S/4HANA
Invoice Automated Matching
NetSuite
6.5
SAP S/4HANA
Purchasing Risk and Compliance Management
NetSuite
6.4
SAP S/4HANA
Requisitions-to-Purchase Orders Integrated
NetSuite
7.1
SAP S/4HANA
Spend Compliance Management
NetSuite
7.7
SAP S/4HANA
Supplier Assessment
NetSuite
7.0
SAP S/4HANA
Supplier Communication and Collaboration
NetSuite
7.1
SAP S/4HANA
Supplier Management
NetSuite
7.8
SAP S/4HANA
Supplier Portal
NetSuite
7.0
SAP S/4HANA

Risk Management

NetSuite
6.7
SAP S/4HANA
Risk Repository
NetSuite
7.0
SAP S/4HANA
Control Management
NetSuite
6.4
SAP S/4HANA
Control Mapping
NetSuite
6.4
SAP S/4HANA
Control Efficiency Assessments
NetSuite
6.4
SAP S/4HANA
Automated Control Assessments
NetSuite
6.4
SAP S/4HANA
Assessment Capture
NetSuite
7.0
SAP S/4HANA
Issue Detection
NetSuite
7.0
SAP S/4HANA
Automatic Notification
NetSuite
7.0
SAP S/4HANA
Remediation and Certification
NetSuite
6.4
SAP S/4HANA

Logistics

NetSuite
4.2
SAP S/4HANA
Transportation Planning and Optimization
NetSuite
4.1
SAP S/4HANA
Transportation Sourcing Management
NetSuite
4.2
SAP S/4HANA
Transportation Process Integration
NetSuite
5.0
SAP S/4HANA
Transportation Execution Management
NetSuite
4.1
SAP S/4HANA
Freight Payment Automation
NetSuite
4.1
SAP S/4HANA
Trade Management
NetSuite
3.6
SAP S/4HANA
Trade Regulatory Compliance Management
NetSuite
6.0
SAP S/4HANA
Customs Entry Management
NetSuite
4.1
SAP S/4HANA
Customs Document Management
NetSuite
3.4
SAP S/4HANA
Customs Document Collaboration
NetSuite
3.1
SAP S/4HANA
Fulfillment Management
NetSuite
3.8
SAP S/4HANA
Inventory Visibility
NetSuite
5.0
SAP S/4HANA
Warehouse Workforce Management
NetSuite
4.4
SAP S/4HANA

Manufacturing

NetSuite
5.2
SAP S/4HANA
Production Process Design
NetSuite
4.9
SAP S/4HANA
Supply Chain Business Flows
NetSuite
4.1
SAP S/4HANA
Production Management
NetSuite
4.1
SAP S/4HANA
Contracted Manufacturing Management
NetSuite
3.9
SAP S/4HANA
Configuration Management
NetSuite
7.7
SAP S/4HANA
Work Definition
NetSuite
3.5
SAP S/4HANA
Work Execution
NetSuite
4.5
SAP S/4HANA
Advanced Fulfillment
NetSuite
7.3
SAP S/4HANA
Manufacturing Costs
NetSuite
6.3
SAP S/4HANA

Supply Chain

NetSuite
5.1
SAP S/4HANA
Forecasting
NetSuite
4.6
SAP S/4HANA
Inventory Planning
NetSuite
4.1
SAP S/4HANA
Multi-tier Supply Chain Planning
NetSuite
6.8
SAP S/4HANA
Performance Monitoring
NetSuite
4.8
SAP S/4HANA

Product Lifecycle Management

NetSuite
4.7
SAP S/4HANA
Ideation Management
NetSuite
4.6
SAP S/4HANA
Requirements Management
NetSuite
7.0
SAP S/4HANA
Proposal Management
NetSuite
3.6
SAP S/4HANA
Innovation Portfolio Management
NetSuite
4.1
SAP S/4HANA
Product Master Data Management
NetSuite
4.1
SAP S/4HANA
Vendor Portal
NetSuite
4.7
SAP S/4HANA
Project Portfolio Management
NetSuite
4.6
SAP S/4HANA

Pros

NetSuite

  • Integrates. NetSuite is particularly good at integrating with other products. For example, we integrate NetSuite with Adaptive Planning in order to bring actual financials together with forecast and budget data, which is then used for analysis and reporting. We also integrate NetSuite with other administration platforms so invoicing and commissions can be done rather seamlessly.
  • Intuitive. NetSuite is extremely intuitive. I started using it without any training and was easy to learn. It takes a little practice to learn the reporting system, but if you are just looking for client or vendor information it is as easy as typing the name or ID into the search box at the top.
  • Easy to Support. While setup is important and takes a lot of hours, the ongoing support is outstanding when compared to some of the other big enterprise systems. The previous enterprise system I used needed 4 full time programmers on staff just to keep it running, and it still kept getting outdated. The cloud application and seamless upgrades make this product superior.
Chris Snelling, CFA | TrustRadius Reviewer

SAP S/4HANA

  • SAP HANA uses analyses to predict the buyers’ behaviour and the success of products in real time.
  • SAP HANA links up with your existing systems and does the finances, sales, purchases, logistics, product development and manufacturing for you in order to tackle your specific challenges in the industry.
  • A unique approach to commerce enables you to work with just one accurate source of information and plan and make decisions in real time.
Aleš Jenc Rojina, mag. | TrustRadius Reviewer

Cons

NetSuite

  • Consolidated invoicing. Generally, I think it's not a problem for NetSuite customers, and the potential, infrequent multiple invoicing to a given customer is likely okay. However, there may be instances producing 3 or more invoices per month for a given customer. The only consolidation solution offered is their homegrown "SuiteSolution" called Consolidated Invoicing. I don't use it but have had demos and discussions. Really need something slicker.
  • Fixed Assets Management. I use their SuiteSolution, Fixed Assets Management. It's not part of core NetSuite so there are inconsistencies with the rest of the system, some performance annoyances, and weaker reporting capabilities. It's a better product than other fixed asset solutions I've tried!
  • A very recent frustration of mine is that it is not possible without customization to display tax amounts per line in a transaction. This should be native. The per-line tax amount is available in a saved search; the per-line tax rate is available to display on the transaction; the tax amount can be displayed in the PDF generated. Why not show the amount in the system? Fortunately, it's easy to create a custom field/column that multiplies tax rate with an amount to give you tax amount. Pretty minor in the scheme of things, but fresh in my mind.
Joshua Henke | TrustRadius Reviewer

SAP S/4HANA

  • Integration to Ariba has been very difficult for our organization. CIG as an integration tool is new and has a number of errors. This is not so much a S/4HANA issue, but to the customer, it appears as if S/4HANA is not a good product
Anonymous | TrustRadius Reviewer

Likelihood to Renew

NetSuite

NetSuite 8.0
Based on 22 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Billy Barker | TrustRadius Reviewer

SAP S/4HANA

SAP S/4HANA 6.8
Based on 2 answers
Currently we have to discover all possibilities we have with SAP S/4 Hana. So at the moment the is no need to renew our use of SAP S/4 Hana.
Aleš Jenc Rojina, mag. | TrustRadius Reviewer

Usability

NetSuite

NetSuite 9.0
Based on 11 answers
Through creation of various dashboards and KPIs the user does not really need to get very technically involved. They simply need to understand how to fill out a form, and through proper workflow creations they can be alerted when it is time to provide the necessary information or perform a necessary action to complete the next phase of the business process.
Felix Garbuz | TrustRadius Reviewer

SAP S/4HANA

SAP S/4HANA 7.7
Based on 2 answers
Overall usability is quite good (8). There is also room for improvement as there is in every ERP system. New users see it in more vivid colors and less clicking to get to desired functions. So SAP Fiori is the right way for them. Classic SAP GUI is more or less OK and is for experienced user who wants more in their everyday work.
Aleš Jenc Rojina, mag. | TrustRadius Reviewer

Reliability and Availability

NetSuite

NetSuite 9.4
Based on 13 answers
Netsuite is never down. In the past year, we have been down only when we have internet issues
Aaron Kleinhandler | TrustRadius Reviewer

SAP S/4HANA

No score
No answers yet
No answers on this topic

Performance

NetSuite

NetSuite 7.7
Based on 12 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Pamela Roberts | TrustRadius Reviewer

SAP S/4HANA

No score
No answers yet
No answers on this topic

Support Rating

NetSuite

NetSuite 1.0
Based on 10 answers
In my opinion, the best place to go to answer your NetSuite functionality questions is their Online Help. It is excellent. For true support questions, NetSuite offers a Knowledgebase to its customers. Also, for ERP, NetSuite has licensed accountants that provide support. With any support organization, you must be thorough in describing your issue though.

NetSuite has several different support levels - http://www.netsuite.com/portal/services/support_main.shtml
Rob Gottschalk | TrustRadius Reviewer

SAP S/4HANA

SAP S/4HANA 5.9
Based on 2 answers
Support is good. Nothing to complain.
Aleš Jenc Rojina, mag. | TrustRadius Reviewer

In-Person Training

NetSuite

NetSuite 7.3
Based on 2 answers
The general Admin training is good but very soft for the high technical stuff
Felix Garbuz | TrustRadius Reviewer

SAP S/4HANA

No score
No answers yet
No answers on this topic

Online Training

NetSuite

NetSuite 8.0
Based on 7 answers
Relatively easy and if time permits e
Felix Garbuz | TrustRadius Reviewer

SAP S/4HANA

No score
No answers yet
No answers on this topic

Implementation Rating

NetSuite

NetSuite 7.3
Based on 9 answers
Executive involvement is critical. Make sure you have a good handle on the metrics you would like to ultimately manage. Work as a team to document your business requirements. Whiteboard often. Understand NetSuite's best practice capabilities.

Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the NS dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly
Rob Gottschalk | TrustRadius Reviewer

SAP S/4HANA

SAP S/4HANA 7.3
Based on 1 answer
Implementation was as expected. We had minor issues with our Z* transactions, but nothing special. Some tables were extended and needed regeneration. Overall satisfactions is good.
Aleš Jenc Rojina, mag. | TrustRadius Reviewer

Alternatives Considered

NetSuite

We selected Netsuite over Financial Force because at that moment Netsuite had a localization feature we needed to consolidate financial information from a company outside the US and they had the feature for the accounting rules of that specific country.
Nicolas Costa Ossa | TrustRadius Reviewer

SAP S/4HANA

Small scale companies where implementation of SAP S/4HANA is not in the budget can use alternate software like Tally, MS Excel to keep track of their business but then there are chances of human error and it will be difficult and lengthy process to identify the user's mistake.
Tanmay Patil | TrustRadius Reviewer

Scalability

NetSuite

NetSuite 8.4
Based on 5 answers
Because it has a relatively low price of entry for the base modules and then you pay per user, you can start out small and expand as you need to. I've seen it used with 1 user all the way up to hundreds of users. Imagine experiencing all that growth without implementing a new ERP system!
Dana Larson | TrustRadius Reviewer

SAP S/4HANA

No score
No answers yet
No answers on this topic

Return on Investment

NetSuite

  • Very positive impact! Our old accounting system needed constant day to day maintenance between modules to get accurate reporting. Manufactured items were not calculating costs correctly so reports were never accurate.
  • The cloud based platform has save me SOOOOOOOOOOO much time not maintaining servers, workstations etc. Adding users and work stations are as simple as just having a computer with internet access.
  • Dashboard reminders really help me keep track of everything going on (or going wrong) within our organization. Problem troubleshooting is much easier with Netsuite.
Cindy Rumpf Novack | TrustRadius Reviewer

SAP S/4HANA

  • Infrastructure cost increase. The fact of implementing HANA DB increases the cost of the infrastructure by a significant amount.
  • Reduced user time due to a more usable and friendly interface (Fiori). Users don't need to navigate several screens to find or complete information.
  • Also, due to HANA DB improved performance, users can get reports quickly so they improve their productivity by being able to respond more quickly to the business.
Xavier Martinez Balart | TrustRadius Reviewer

Screenshots

Pricing Details

NetSuite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP S/4HANA

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

NetSuite
5.9
SAP S/4HANA
8.9

Likelihood to Renew

NetSuite
8.0
SAP S/4HANA
6.8

Usability

NetSuite
9.0
SAP S/4HANA
7.7

Reliability and Availability

NetSuite
9.4
SAP S/4HANA

Performance

NetSuite
7.7
SAP S/4HANA

Support Rating

NetSuite
1.0
SAP S/4HANA
5.9

In-Person Training

NetSuite
7.3
SAP S/4HANA

Online Training

NetSuite
8.0
SAP S/4HANA

Implementation Rating

NetSuite
7.3
SAP S/4HANA
7.3

Scalability

NetSuite
8.4
SAP S/4HANA

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