What users are saying about
368 Ratings
13 Ratings
368 Ratings
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Score 7.1 out of 100
13 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

NetSuite

I am a huge advocate for NetSuite, because the system is user-friendly (after a little training) and because it is so customizable. I would recommend NetSuite to any business with more than one company and especially businesses with companies based in more than one country. Small, medium and large companies can leverage the NetSuite platform to suit their needs, whether simple or complex.NetSuite has a number of taxation features that can help to automate return filings, so any business looking to systematize certain tax areas will find the system very useful.NetSuite allows great transparency across an organization and adopts a "one source of truth" methodology. If you have Finance, Accounting, Marketing, Sales, Operations, etc. all working in the same platform and working with the same data, there is less room for data discrepancies and more reliance can be placed upon the system outputs.If a business has a disconnect between Finance, Accounting, Marketing, Sales, Operations, etc. NetSuite will allow that business to come together and automate processes within a single system. There is no need for external system connectors, saving the business time (maintaining the connections) and money (saving on subscription fees to third-party connector vendors).
Sonny Spencer, ACA | TrustRadius Reviewer

Sparkrock

Altus Dynamics CRM is a fabulous tool that meets our needs. Where we identify gaps, we can quickly and easily configure the system to meet those needs. Altus Dynamics as a partner were excellent at helping us get the system set up initially to meet our needs, though the lack of function specific training meant that we had to ensure resources on our end to learn through some trial and error at times. That said, Dynamics CRM resources are bountiful on the internet through community forums and groups and questions can often be solved within minutes of searching for the item.
Malcolm McAuley | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

NetSuite
5.4
Sparkrock
7.7
Pay calculation
NetSuite
4.8
Sparkrock
7.4
Benefit plan administration
NetSuite
5.0
Sparkrock
7.3
Direct deposit files
NetSuite
5.0
Sparkrock
8.9
Salary revision and increment management
NetSuite
6.0
Sparkrock
7.4
Reimbursement management
NetSuite
6.0
Sparkrock
7.4

Customization

NetSuite
6.4
Sparkrock
3.6
API for custom integration
NetSuite
6.5
Sparkrock
2.7
Plug-ins
NetSuite
6.4
Sparkrock
4.5

Security

NetSuite
7.6
Sparkrock
7.2
Single sign-on capability
NetSuite
7.7
Sparkrock
7.1
Role-based user permissions
NetSuite
7.4
Sparkrock
7.2

Reporting & Analytics

NetSuite
6.3
Sparkrock
7.1
Dashboards
NetSuite
6.5
Sparkrock
7.1
Standard reports
NetSuite
6.2
Sparkrock
6.6
Custom reports
NetSuite
6.1
Sparkrock
7.4

General Ledger and Configurable Accounting

NetSuite
6.8
Sparkrock
7.8
Accounts payable
NetSuite
7.2
Sparkrock
8.9
Accounts receivable
NetSuite
7.3
Sparkrock
7.8
Global Financial Support
NetSuite
6.9
Sparkrock
Primary and Secondary Ledgers
NetSuite
7.7
Sparkrock
Intercompany Accounting
NetSuite
6.8
Sparkrock
Localizations
NetSuite
7.7
Sparkrock
Journals and Reconciliations
NetSuite
6.9
Sparkrock
Enterprise Accounting
NetSuite
7.6
Sparkrock
Configurable Accounting
NetSuite
7.6
Sparkrock
Centralized Rules Framework
NetSuite
5.9
Sparkrock
Standardized Processes
NetSuite
7.7
Sparkrock

Inventory Management

NetSuite
5.4
Sparkrock
7.3
Inventory tracking
NetSuite
6.1
Sparkrock
7.3
Automatic reordering
NetSuite
5.4
Sparkrock
Location management
NetSuite
5.5
Sparkrock
Manufacturing module
NetSuite
4.7
Sparkrock

Order Management

NetSuite
6.7
Sparkrock
Pricing
NetSuite
6.7
Sparkrock
Order entry
NetSuite
6.1
Sparkrock
Credit card processing
NetSuite
7.2
Sparkrock
Cost of goods sold
NetSuite
6.9
Sparkrock
Order Orchestration
NetSuite
6.8
Sparkrock
End-to-end order visibility
NetSuite
7.0
Sparkrock
Order exception Resolution
NetSuite
6.2
Sparkrock

Subledger and Financial Process

NetSuite
6.8
Sparkrock
Automated Invoice Processing
NetSuite
7.3
Sparkrock
Shared Services Payments
NetSuite
6.4
Sparkrock
Billings Management
NetSuite
6.8
Sparkrock
Customer Receipt Applications
NetSuite
6.8
Sparkrock
Customer Collections
NetSuite
7.2
Sparkrock
Revenue Recognition
NetSuite
7.6
Sparkrock
Cash Management
NetSuite
6.5
Sparkrock
Asset Management
NetSuite
5.8
Sparkrock
Travel & Expense Management
NetSuite
6.8
Sparkrock
Budgetary Control & Encumbrance Accounting
NetSuite
6.8
Sparkrock
Period Close
NetSuite
7.6
Sparkrock
Transactions Tax
NetSuite
6.8
Sparkrock
Subledger Reconciliations
NetSuite
6.7
Sparkrock
3rd Party Accounting Systems
NetSuite
5.5
Sparkrock

Project Financial Management

NetSuite
6.1
Sparkrock
Budgeting and Forecasting
NetSuite
5.5
Sparkrock
Project Costing
NetSuite
6.3
Sparkrock
Cost Capture
NetSuite
6.6
Sparkrock
Capital Project Management
NetSuite
6.8
Sparkrock
Customer Invoicing
NetSuite
6.6
Sparkrock
Customer Contract Compliance
NetSuite
7.4
Sparkrock
Project Revenue Recognition
NetSuite
6.0
Sparkrock
Project Financial Performance Analysis
NetSuite
6.2
Sparkrock
Project Financials Dashboard
NetSuite
5.8
Sparkrock
Real-time Financial Reporting
NetSuite
6.3
Sparkrock
Embedded Business Intelligence
NetSuite
4.7
Sparkrock
Project Planning Collaboration
NetSuite
4.9
Sparkrock

Project Execution Management

NetSuite
6.1
Sparkrock
Project Planning and Scheduling
NetSuite
5.1
Sparkrock
Project Manager Dashboard
NetSuite
4.7
Sparkrock
Resource Manager Dashboard
NetSuite
4.4
Sparkrock
Task Insight for Project Managers
NetSuite
6.0
Sparkrock
Project Manager Mobile Functionality
NetSuite
6.6
Sparkrock
Team Member Task Collaboration
NetSuite
6.0
Sparkrock
Team Member Mobile Functionality
NetSuite
6.7
Sparkrock
Project Candidate Search
NetSuite
6.4
Sparkrock
Project Candidate Comparison and Analysis
NetSuite
6.4
Sparkrock
Defineable Resource Pools
NetSuite
6.4
Sparkrock
Defineable Resource Pools
NetSuite
6.4
Sparkrock
Talent Profiles
NetSuite
5.9
Sparkrock
Real-Time Project Reporting
NetSuite
6.4
Sparkrock
Absence Management
NetSuite
7.0
Sparkrock
Product Lifecycle Management
NetSuite
7.0
Sparkrock

Grants Management

NetSuite
6.5
Sparkrock
Award Lifecycle Management
NetSuite
6.7
Sparkrock
Spending Control
NetSuite
6.7
Sparkrock
Indirect Cost Management
NetSuite
6.7
Sparkrock
Billing
NetSuite
5.8
Sparkrock

Procurement

NetSuite
6.6
Sparkrock
Sourcing Team Collaboration
NetSuite
7.2
Sparkrock
Sourcing Analysis
NetSuite
6.5
Sparkrock
Bids Analyzed and Compared
NetSuite
6.5
Sparkrock
Catalog Shopping E-Commerce for Employees
NetSuite
5.2
Sparkrock
Contract Authoring
NetSuite
6.1
Sparkrock
Contract Compliance Management
NetSuite
6.1
Sparkrock
Contract History
NetSuite
6.1
Sparkrock
Contract Renewal Automation
NetSuite
6.0
Sparkrock
Contract Repository
NetSuite
6.0
Sparkrock
Contract Standardization and Enforcement
NetSuite
6.0
Sparkrock
Electronic Signatures
NetSuite
6.5
Sparkrock
Invoice Automated Matching
NetSuite
6.5
Sparkrock
Purchasing Risk and Compliance Management
NetSuite
6.5
Sparkrock
Requisitions-to-Purchase Orders Integrated
NetSuite
7.1
Sparkrock
Spend Compliance Management
NetSuite
7.7
Sparkrock
Supplier Assessment
NetSuite
7.0
Sparkrock
Supplier Communication and Collaboration
NetSuite
7.2
Sparkrock
Supplier Management
NetSuite
7.8
Sparkrock
Supplier Portal
NetSuite
7.0
Sparkrock

Risk Management

NetSuite
6.7
Sparkrock
Risk Repository
NetSuite
7.0
Sparkrock
Control Management
NetSuite
6.4
Sparkrock
Control Mapping
NetSuite
6.4
Sparkrock
Control Efficiency Assessments
NetSuite
6.4
Sparkrock
Automated Control Assessments
NetSuite
6.4
Sparkrock
Assessment Capture
NetSuite
7.0
Sparkrock
Issue Detection
NetSuite
7.0
Sparkrock
Automatic Notification
NetSuite
7.0
Sparkrock
Remediation and Certification
NetSuite
6.4
Sparkrock

Logistics

NetSuite
4.3
Sparkrock
Transportation Planning and Optimization
NetSuite
4.2
Sparkrock
Transportation Sourcing Management
NetSuite
4.2
Sparkrock
Transportation Process Integration
NetSuite
5.1
Sparkrock
Transportation Execution Management
NetSuite
4.1
Sparkrock
Freight Payment Automation
NetSuite
4.1
Sparkrock
Trade Management
NetSuite
3.6
Sparkrock
Trade Regulatory Compliance Management
NetSuite
6.0
Sparkrock
Customs Entry Management
NetSuite
4.1
Sparkrock
Customs Document Management
NetSuite
3.4
Sparkrock
Customs Document Collaboration
NetSuite
3.1
Sparkrock
Fulfillment Management
NetSuite
3.9
Sparkrock
Inventory Visibility
NetSuite
5.0
Sparkrock
Warehouse Workforce Management
NetSuite
4.4
Sparkrock

Manufacturing

NetSuite
5.2
Sparkrock
Production Process Design
NetSuite
4.9
Sparkrock
Supply Chain Business Flows
NetSuite
4.1
Sparkrock
Production Management
NetSuite
4.1
Sparkrock
Contracted Manufacturing Management
NetSuite
3.9
Sparkrock
Configuration Management
NetSuite
7.7
Sparkrock
Work Definition
NetSuite
3.6
Sparkrock
Work Execution
NetSuite
4.5
Sparkrock
Advanced Fulfillment
NetSuite
7.3
Sparkrock
Manufacturing Costs
NetSuite
6.3
Sparkrock

Supply Chain

NetSuite
5.1
Sparkrock
Forecasting
NetSuite
4.7
Sparkrock
Inventory Planning
NetSuite
4.1
Sparkrock
Multi-tier Supply Chain Planning
NetSuite
6.8
Sparkrock
Performance Monitoring
NetSuite
4.8
Sparkrock

Product Lifecycle Management

NetSuite
4.7
Sparkrock
Ideation Management
NetSuite
4.6
Sparkrock
Requirements Management
NetSuite
7.0
Sparkrock
Proposal Management
NetSuite
3.6
Sparkrock
Innovation Portfolio Management
NetSuite
4.1
Sparkrock
Product Master Data Management
NetSuite
4.1
Sparkrock
Vendor Portal
NetSuite
4.7
Sparkrock
Project Portfolio Management
NetSuite
4.6
Sparkrock

Pros

NetSuite

  • Integrates. NetSuite is particularly good at integrating with other products. For example, we integrate NetSuite with Adaptive Planning in order to bring actual financials together with forecast and budget data, which is then used for analysis and reporting. We also integrate NetSuite with other administration platforms so invoicing and commissions can be done rather seamlessly.
  • Intuitive. NetSuite is extremely intuitive. I started using it without any training and was easy to learn. It takes a little practice to learn the reporting system, but if you are just looking for client or vendor information it is as easy as typing the name or ID into the search box at the top.
  • Easy to Support. While setup is important and takes a lot of hours, the ongoing support is outstanding when compared to some of the other big enterprise systems. The previous enterprise system I used needed 4 full time programmers on staff just to keep it running, and it still kept getting outdated. The cloud application and seamless upgrades make this product superior.
Chris Snelling, CFA | TrustRadius Reviewer

Sparkrock

  • Integrates finance with payroll. Many solutions still run these as separate functions and this was one of the deciding factors for King's when purchasing Microsoft NAV in 2005.
  • Altus has added an employee web app that seamlessly connects the outside 'users' to the information they require.
  • HR position management has taken the many details of an employee in this environment and allowed each position to be tracked individually.
Phyllis Fidler | TrustRadius Reviewer

Cons

NetSuite

  • Consolidated invoicing. Generally, I think it's not a problem for NetSuite customers, and the potential, infrequent multiple invoicing to a given customer is likely okay. However, there may be instances producing 3 or more invoices per month for a given customer. The only consolidation solution offered is their homegrown "SuiteSolution" called Consolidated Invoicing. I don't use it but have had demos and discussions. Really need something slicker.
  • Fixed Assets Management. I use their SuiteSolution, Fixed Assets Management. It's not part of core NetSuite so there are inconsistencies with the rest of the system, some performance annoyances, and weaker reporting capabilities. It's a better product than other fixed asset solutions I've tried!
  • A very recent frustration of mine is that it is not possible without customization to display tax amounts per line in a transaction. This should be native. The per-line tax amount is available in a saved search; the per-line tax rate is available to display on the transaction; the tax amount can be displayed in the PDF generated. Why not show the amount in the system? Fortunately, it's easy to create a custom field/column that multiplies tax rate with an amount to give you tax amount. Pretty minor in the scheme of things, but fresh in my mind.
Joshua Henke | TrustRadius Reviewer

Sparkrock

  • Building in additional training support for end users as part of an implementation or upgrade.
  • Sharing of best practices amongst like minded organizations and creating system and or reporting standardizations where possible.
  • It would be great to see a "cashless schools" module as part of the product which integrates into the financial system!
Alecia Lantz | TrustRadius Reviewer

Likelihood to Renew

NetSuite

NetSuite 8.0
Based on 22 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Billy Barker | TrustRadius Reviewer

Sparkrock

Sparkrock 9.1
Based on 1 answer
We are already scheduled for our upgrade to NAV 2016 beginning in May 2016.
Phyllis Fidler | TrustRadius Reviewer

Usability

NetSuite

NetSuite 9.0
Based on 11 answers
Through creation of various dashboards and KPIs the user does not really need to get very technically involved. They simply need to understand how to fill out a form, and through proper workflow creations they can be alerted when it is time to provide the necessary information or perform a necessary action to complete the next phase of the business process.
Felix Garbuz | TrustRadius Reviewer

Sparkrock

No score
No answers yet
No answers on this topic

Reliability and Availability

NetSuite

NetSuite 9.4
Based on 13 answers
Netsuite is never down. In the past year, we have been down only when we have internet issues
Aaron Kleinhandler | TrustRadius Reviewer

Sparkrock

No score
No answers yet
No answers on this topic

Performance

NetSuite

NetSuite 7.7
Based on 12 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Pamela Roberts | TrustRadius Reviewer

Sparkrock

No score
No answers yet
No answers on this topic

Support Rating

NetSuite

NetSuite 1.0
Based on 10 answers
In my opinion, the best place to go to answer your NetSuite functionality questions is their Online Help. It is excellent. For true support questions, NetSuite offers a Knowledgebase to its customers. Also, for ERP, NetSuite has licensed accountants that provide support. With any support organization, you must be thorough in describing your issue though.

NetSuite has several different support levels - http://www.netsuite.com/portal/services/support_main.shtml
Rob Gottschalk | TrustRadius Reviewer

Sparkrock

No score
No answers yet
No answers on this topic

In-Person Training

NetSuite

NetSuite 7.3
Based on 2 answers
The general Admin training is good but very soft for the high technical stuff
Felix Garbuz | TrustRadius Reviewer

Sparkrock

No score
No answers yet
No answers on this topic

Online Training

NetSuite

NetSuite 8.0
Based on 7 answers
Relatively easy and if time permits e
Felix Garbuz | TrustRadius Reviewer

Sparkrock

No score
No answers yet
No answers on this topic

Implementation Rating

NetSuite

NetSuite 7.3
Based on 9 answers
Executive involvement is critical. Make sure you have a good handle on the metrics you would like to ultimately manage. Work as a team to document your business requirements. Whiteboard often. Understand NetSuite's best practice capabilities.

Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the NS dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly
Rob Gottschalk | TrustRadius Reviewer

Sparkrock

No score
No answers yet
No answers on this topic

Alternatives Considered

NetSuite

We selected Netsuite over Financial Force because at that moment Netsuite had a localization feature we needed to consolidate financial information from a company outside the US and they had the feature for the accounting rules of that specific country.
Nicolas Costa Ossa | TrustRadius Reviewer

Sparkrock

We came from a product that was specific to our industry. It was old, tired and did not do many of the things the Altus Dynamics solution does. The only other product that we seriously considered was Microsoft Dynamics GP, however our finance team felt that product was too light for our needs and growth
Shaun Sinden | TrustRadius Reviewer

Scalability

NetSuite

NetSuite 8.4
Based on 5 answers
Because it has a relatively low price of entry for the base modules and then you pay per user, you can start out small and expand as you need to. I've seen it used with 1 user all the way up to hundreds of users. Imagine experiencing all that growth without implementing a new ERP system!
Dana Larson | TrustRadius Reviewer

Sparkrock

No score
No answers yet
No answers on this topic

Return on Investment

NetSuite

  • Very positive impact! Our old accounting system needed constant day to day maintenance between modules to get accurate reporting. Manufactured items were not calculating costs correctly so reports were never accurate.
  • The cloud based platform has save me SOOOOOOOOOOO much time not maintaining servers, workstations etc. Adding users and work stations are as simple as just having a computer with internet access.
  • Dashboard reminders really help me keep track of everything going on (or going wrong) within our organization. Problem troubleshooting is much easier with Netsuite.
Cindy Rumpf Novack | TrustRadius Reviewer

Sparkrock

  • In some cases the system has helped bring efficiencies to our world. The workflow capabilities of Dynamics CRM are extremely functional and helpful.
  • The learning curve can be challenging for some. Those that are overwhelmed by technology in general can struggle with understanding how the system works and where to find what they need.
Malcolm McAuley | TrustRadius Reviewer

Screenshots

Pricing Details

NetSuite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sparkrock

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
$50,000*

* per installation

Rating Summary

Likelihood to Recommend

NetSuite
5.9
Sparkrock
7.9

Likelihood to Renew

NetSuite
8.0
Sparkrock
9.1

Usability

NetSuite
9.0
Sparkrock

Reliability and Availability

NetSuite
9.4
Sparkrock

Performance

NetSuite
7.7
Sparkrock

Support Rating

NetSuite
1.0
Sparkrock

In-Person Training

NetSuite
7.3
Sparkrock

Online Training

NetSuite
8.0
Sparkrock

Implementation Rating

NetSuite
7.3
Sparkrock

Scalability

NetSuite
8.4
Sparkrock

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