What users are saying about
369 Ratings
369 Ratings
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Score 7.1 out of 100
9 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

NetSuite

I am a huge advocate for NetSuite, because the system is user-friendly (after a little training) and because it is so customizable. I would recommend NetSuite to any business with more than one company and especially businesses with companies based in more than one country. Small, medium and large companies can leverage the NetSuite platform to suit their needs, whether simple or complex.NetSuite has a number of taxation features that can help to automate return filings, so any business looking to systematize certain tax areas will find the system very useful.NetSuite allows great transparency across an organization and adopts a "one source of truth" methodology. If you have Finance, Accounting, Marketing, Sales, Operations, etc. all working in the same platform and working with the same data, there is less room for data discrepancies and more reliance can be placed upon the system outputs.If a business has a disconnect between Finance, Accounting, Marketing, Sales, Operations, etc. NetSuite will allow that business to come together and automate processes within a single system. There is no need for external system connectors, saving the business time (maintaining the connections) and money (saving on subscription fees to third-party connector vendors).
Sonny Spencer, ACA | TrustRadius Reviewer

Spreadsheet Server

Spreadsheet Server is a set it and forget it type of thing. However, if you are wanting to change up the data you get on a regular basis, this may not be the product for you.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

NetSuite
5.4
Spreadsheet Server
Pay calculation
NetSuite
4.8
Spreadsheet Server
Benefit plan administration
NetSuite
5.0
Spreadsheet Server
Direct deposit files
NetSuite
5.0
Spreadsheet Server
Salary revision and increment management
NetSuite
6.0
Spreadsheet Server
Reimbursement management
NetSuite
6.0
Spreadsheet Server

Customization

NetSuite
6.4
Spreadsheet Server
8.9
API for custom integration
NetSuite
6.5
Spreadsheet Server
Plug-ins
NetSuite
6.4
Spreadsheet Server
8.9

Security

NetSuite
7.5
Spreadsheet Server
7.7
Single sign-on capability
NetSuite
7.7
Spreadsheet Server
Role-based user permissions
NetSuite
7.4
Spreadsheet Server
7.7

Reporting & Analytics

NetSuite
6.2
Spreadsheet Server
8.2
Dashboards
NetSuite
6.5
Spreadsheet Server
6.9
Standard reports
NetSuite
6.1
Spreadsheet Server
9.1
Custom reports
NetSuite
6.1
Spreadsheet Server
8.6

General Ledger and Configurable Accounting

NetSuite
6.8
Spreadsheet Server
Accounts payable
NetSuite
7.1
Spreadsheet Server
Accounts receivable
NetSuite
7.3
Spreadsheet Server
Global Financial Support
NetSuite
6.9
Spreadsheet Server
Primary and Secondary Ledgers
NetSuite
7.7
Spreadsheet Server
Intercompany Accounting
NetSuite
6.8
Spreadsheet Server
Localizations
NetSuite
7.7
Spreadsheet Server
Journals and Reconciliations
NetSuite
6.9
Spreadsheet Server
Enterprise Accounting
NetSuite
7.6
Spreadsheet Server
Configurable Accounting
NetSuite
7.6
Spreadsheet Server
Centralized Rules Framework
NetSuite
5.8
Spreadsheet Server
Standardized Processes
NetSuite
7.7
Spreadsheet Server

Inventory Management

NetSuite
5.4
Spreadsheet Server
Inventory tracking
NetSuite
6.1
Spreadsheet Server
Automatic reordering
NetSuite
5.3
Spreadsheet Server
Location management
NetSuite
5.5
Spreadsheet Server
Manufacturing module
NetSuite
4.6
Spreadsheet Server

Order Management

NetSuite
6.7
Spreadsheet Server
Pricing
NetSuite
6.7
Spreadsheet Server
Order entry
NetSuite
6.1
Spreadsheet Server
Credit card processing
NetSuite
7.1
Spreadsheet Server
Cost of goods sold
NetSuite
6.9
Spreadsheet Server
Order Orchestration
NetSuite
6.8
Spreadsheet Server
End-to-end order visibility
NetSuite
6.9
Spreadsheet Server
Order exception Resolution
NetSuite
6.1
Spreadsheet Server

Subledger and Financial Process

NetSuite
6.7
Spreadsheet Server
Automated Invoice Processing
NetSuite
7.2
Spreadsheet Server
Shared Services Payments
NetSuite
6.4
Spreadsheet Server
Billings Management
NetSuite
6.7
Spreadsheet Server
Customer Receipt Applications
NetSuite
6.8
Spreadsheet Server
Customer Collections
NetSuite
7.2
Spreadsheet Server
Revenue Recognition
NetSuite
7.6
Spreadsheet Server
Cash Management
NetSuite
6.5
Spreadsheet Server
Asset Management
NetSuite
5.8
Spreadsheet Server
Travel & Expense Management
NetSuite
6.8
Spreadsheet Server
Budgetary Control & Encumbrance Accounting
NetSuite
6.8
Spreadsheet Server
Period Close
NetSuite
7.6
Spreadsheet Server
Transactions Tax
NetSuite
6.8
Spreadsheet Server
Subledger Reconciliations
NetSuite
6.7
Spreadsheet Server
3rd Party Accounting Systems
NetSuite
5.5
Spreadsheet Server

Project Financial Management

NetSuite
6.1
Spreadsheet Server
Budgeting and Forecasting
NetSuite
5.5
Spreadsheet Server
Project Costing
NetSuite
6.3
Spreadsheet Server
Cost Capture
NetSuite
6.6
Spreadsheet Server
Capital Project Management
NetSuite
6.8
Spreadsheet Server
Customer Invoicing
NetSuite
6.6
Spreadsheet Server
Customer Contract Compliance
NetSuite
7.3
Spreadsheet Server
Project Revenue Recognition
NetSuite
6.0
Spreadsheet Server
Project Financial Performance Analysis
NetSuite
6.2
Spreadsheet Server
Project Financials Dashboard
NetSuite
5.8
Spreadsheet Server
Real-time Financial Reporting
NetSuite
6.2
Spreadsheet Server
Embedded Business Intelligence
NetSuite
4.7
Spreadsheet Server
Project Planning Collaboration
NetSuite
4.8
Spreadsheet Server

Project Execution Management

NetSuite
6.1
Spreadsheet Server
Project Planning and Scheduling
NetSuite
5.0
Spreadsheet Server
Project Manager Dashboard
NetSuite
4.7
Spreadsheet Server
Resource Manager Dashboard
NetSuite
4.4
Spreadsheet Server
Task Insight for Project Managers
NetSuite
6.0
Spreadsheet Server
Project Manager Mobile Functionality
NetSuite
6.6
Spreadsheet Server
Team Member Task Collaboration
NetSuite
6.0
Spreadsheet Server
Team Member Mobile Functionality
NetSuite
6.6
Spreadsheet Server
Project Candidate Search
NetSuite
6.4
Spreadsheet Server
Project Candidate Comparison and Analysis
NetSuite
6.4
Spreadsheet Server
Defineable Resource Pools
NetSuite
6.4
Spreadsheet Server
Defineable Resource Pools
NetSuite
6.4
Spreadsheet Server
Talent Profiles
NetSuite
5.8
Spreadsheet Server
Real-Time Project Reporting
NetSuite
6.4
Spreadsheet Server
Absence Management
NetSuite
7.0
Spreadsheet Server
Product Lifecycle Management
NetSuite
7.0
Spreadsheet Server

Grants Management

NetSuite
6.5
Spreadsheet Server
Award Lifecycle Management
NetSuite
6.7
Spreadsheet Server
Spending Control
NetSuite
6.7
Spreadsheet Server
Indirect Cost Management
NetSuite
6.7
Spreadsheet Server
Billing
NetSuite
5.8
Spreadsheet Server

Procurement

NetSuite
6.6
Spreadsheet Server
Sourcing Team Collaboration
NetSuite
7.1
Spreadsheet Server
Sourcing Analysis
NetSuite
6.5
Spreadsheet Server
Bids Analyzed and Compared
NetSuite
6.5
Spreadsheet Server
Catalog Shopping E-Commerce for Employees
NetSuite
5.2
Spreadsheet Server
Contract Authoring
NetSuite
6.1
Spreadsheet Server
Contract Compliance Management
NetSuite
6.1
Spreadsheet Server
Contract History
NetSuite
6.1
Spreadsheet Server
Contract Renewal Automation
NetSuite
6.0
Spreadsheet Server
Contract Repository
NetSuite
6.0
Spreadsheet Server
Contract Standardization and Enforcement
NetSuite
6.0
Spreadsheet Server
Electronic Signatures
NetSuite
6.5
Spreadsheet Server
Invoice Automated Matching
NetSuite
6.5
Spreadsheet Server
Purchasing Risk and Compliance Management
NetSuite
6.5
Spreadsheet Server
Requisitions-to-Purchase Orders Integrated
NetSuite
7.1
Spreadsheet Server
Spend Compliance Management
NetSuite
7.7
Spreadsheet Server
Supplier Assessment
NetSuite
7.0
Spreadsheet Server
Supplier Communication and Collaboration
NetSuite
7.2
Spreadsheet Server
Supplier Management
NetSuite
7.8
Spreadsheet Server
Supplier Portal
NetSuite
7.0
Spreadsheet Server

Risk Management

NetSuite
6.7
Spreadsheet Server
Risk Repository
NetSuite
7.0
Spreadsheet Server
Control Management
NetSuite
6.4
Spreadsheet Server
Control Mapping
NetSuite
6.4
Spreadsheet Server
Control Efficiency Assessments
NetSuite
6.4
Spreadsheet Server
Automated Control Assessments
NetSuite
6.4
Spreadsheet Server
Assessment Capture
NetSuite
7.0
Spreadsheet Server
Issue Detection
NetSuite
7.0
Spreadsheet Server
Automatic Notification
NetSuite
7.0
Spreadsheet Server
Remediation and Certification
NetSuite
6.4
Spreadsheet Server

Logistics

NetSuite
4.2
Spreadsheet Server
Transportation Planning and Optimization
NetSuite
4.1
Spreadsheet Server
Transportation Sourcing Management
NetSuite
4.2
Spreadsheet Server
Transportation Process Integration
NetSuite
5.0
Spreadsheet Server
Transportation Execution Management
NetSuite
4.1
Spreadsheet Server
Freight Payment Automation
NetSuite
4.1
Spreadsheet Server
Trade Management
NetSuite
3.6
Spreadsheet Server
Trade Regulatory Compliance Management
NetSuite
6.0
Spreadsheet Server
Customs Entry Management
NetSuite
4.1
Spreadsheet Server
Customs Document Management
NetSuite
3.4
Spreadsheet Server
Customs Document Collaboration
NetSuite
3.1
Spreadsheet Server
Fulfillment Management
NetSuite
3.8
Spreadsheet Server
Inventory Visibility
NetSuite
5.0
Spreadsheet Server
Warehouse Workforce Management
NetSuite
4.4
Spreadsheet Server

Manufacturing

NetSuite
5.2
Spreadsheet Server
Production Process Design
NetSuite
4.9
Spreadsheet Server
Supply Chain Business Flows
NetSuite
4.1
Spreadsheet Server
Production Management
NetSuite
4.1
Spreadsheet Server
Contracted Manufacturing Management
NetSuite
3.9
Spreadsheet Server
Configuration Management
NetSuite
7.7
Spreadsheet Server
Work Definition
NetSuite
3.5
Spreadsheet Server
Work Execution
NetSuite
4.5
Spreadsheet Server
Advanced Fulfillment
NetSuite
7.3
Spreadsheet Server
Manufacturing Costs
NetSuite
6.3
Spreadsheet Server

Supply Chain

NetSuite
5.1
Spreadsheet Server
Forecasting
NetSuite
4.6
Spreadsheet Server
Inventory Planning
NetSuite
4.1
Spreadsheet Server
Multi-tier Supply Chain Planning
NetSuite
6.8
Spreadsheet Server
Performance Monitoring
NetSuite
4.8
Spreadsheet Server

Product Lifecycle Management

NetSuite
4.7
Spreadsheet Server
Ideation Management
NetSuite
4.6
Spreadsheet Server
Requirements Management
NetSuite
7.0
Spreadsheet Server
Proposal Management
NetSuite
3.6
Spreadsheet Server
Innovation Portfolio Management
NetSuite
4.1
Spreadsheet Server
Product Master Data Management
NetSuite
4.1
Spreadsheet Server
Vendor Portal
NetSuite
4.7
Spreadsheet Server
Project Portfolio Management
NetSuite
4.6
Spreadsheet Server

Pros

NetSuite

  • Integrates. NetSuite is particularly good at integrating with other products. For example, we integrate NetSuite with Adaptive Planning in order to bring actual financials together with forecast and budget data, which is then used for analysis and reporting. We also integrate NetSuite with other administration platforms so invoicing and commissions can be done rather seamlessly.
  • Intuitive. NetSuite is extremely intuitive. I started using it without any training and was easy to learn. It takes a little practice to learn the reporting system, but if you are just looking for client or vendor information it is as easy as typing the name or ID into the search box at the top.
  • Easy to Support. While setup is important and takes a lot of hours, the ongoing support is outstanding when compared to some of the other big enterprise systems. The previous enterprise system I used needed 4 full time programmers on staff just to keep it running, and it still kept getting outdated. The cloud application and seamless upgrades make this product superior.
Chris Snelling, CFA | TrustRadius Reviewer

Spreadsheet Server

  • It's easy to use and learn how to create new spreadsheets.
  • Spreadsheet Server makes it easy to create custom financial statements for your company. It is a great tool to use with Vista by Viewpoint.
  • We can create custom graphs and KPI's in Spreadsheet Server.
Mary Soffner | TrustRadius Reviewer

Cons

NetSuite

  • Consolidated invoicing. Generally, I think it's not a problem for NetSuite customers, and the potential, infrequent multiple invoicing to a given customer is likely okay. However, there may be instances producing 3 or more invoices per month for a given customer. The only consolidation solution offered is their homegrown "SuiteSolution" called Consolidated Invoicing. I don't use it but have had demos and discussions. Really need something slicker.
  • Fixed Assets Management. I use their SuiteSolution, Fixed Assets Management. It's not part of core NetSuite so there are inconsistencies with the rest of the system, some performance annoyances, and weaker reporting capabilities. It's a better product than other fixed asset solutions I've tried!
  • A very recent frustration of mine is that it is not possible without customization to display tax amounts per line in a transaction. This should be native. The per-line tax amount is available in a saved search; the per-line tax rate is available to display on the transaction; the tax amount can be displayed in the PDF generated. Why not show the amount in the system? Fortunately, it's easy to create a custom field/column that multiplies tax rate with an amount to give you tax amount. Pretty minor in the scheme of things, but fresh in my mind.
Joshua Henke | TrustRadius Reviewer

Spreadsheet Server

  • The only issue that we came across, is that not all of our companies have the same financial structure as each other. So the GLs we use for one report, would not necessarily work for all the other companies. We did not want to create separate reports for each company either. We did find a workaround in that we created a lookup tab with GLs to use for each category for each company, then used v-lookup to pull those GLs over. This workaround worked great, but it would have been nice to have something built in to cover this.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

NetSuite

NetSuite 8.0
Based on 22 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Billy Barker | TrustRadius Reviewer

Spreadsheet Server

Spreadsheet Server 9.0
Based on 1 answer
Very easy to use and user friendly.
Pamela Lee, CPA | TrustRadius Reviewer

Usability

NetSuite

NetSuite 9.0
Based on 11 answers
Through creation of various dashboards and KPIs the user does not really need to get very technically involved. They simply need to understand how to fill out a form, and through proper workflow creations they can be alerted when it is time to provide the necessary information or perform a necessary action to complete the next phase of the business process.
Felix Garbuz | TrustRadius Reviewer

Spreadsheet Server

No score
No answers yet
No answers on this topic

Reliability and Availability

NetSuite

NetSuite 9.4
Based on 13 answers
Netsuite is never down. In the past year, we have been down only when we have internet issues
Aaron Kleinhandler | TrustRadius Reviewer

Spreadsheet Server

No score
No answers yet
No answers on this topic

Performance

NetSuite

NetSuite 7.7
Based on 12 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Pamela Roberts | TrustRadius Reviewer

Spreadsheet Server

No score
No answers yet
No answers on this topic

Support Rating

NetSuite

NetSuite 1.0
Based on 10 answers
In my opinion, the best place to go to answer your NetSuite functionality questions is their Online Help. It is excellent. For true support questions, NetSuite offers a Knowledgebase to its customers. Also, for ERP, NetSuite has licensed accountants that provide support. With any support organization, you must be thorough in describing your issue though.

NetSuite has several different support levels - http://www.netsuite.com/portal/services/support_main.shtml
Rob Gottschalk | TrustRadius Reviewer

Spreadsheet Server

No score
No answers yet
No answers on this topic

In-Person Training

NetSuite

NetSuite 7.3
Based on 2 answers
The general Admin training is good but very soft for the high technical stuff
Felix Garbuz | TrustRadius Reviewer

Spreadsheet Server

No score
No answers yet
No answers on this topic

Online Training

NetSuite

NetSuite 8.0
Based on 7 answers
Relatively easy and if time permits e
Felix Garbuz | TrustRadius Reviewer

Spreadsheet Server

No score
No answers yet
No answers on this topic

Implementation Rating

NetSuite

NetSuite 7.3
Based on 9 answers
Executive involvement is critical. Make sure you have a good handle on the metrics you would like to ultimately manage. Work as a team to document your business requirements. Whiteboard often. Understand NetSuite's best practice capabilities.

Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the NS dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly
Rob Gottschalk | TrustRadius Reviewer

Spreadsheet Server

No score
No answers yet
No answers on this topic

Alternatives Considered

NetSuite

We selected Netsuite over Financial Force because at that moment Netsuite had a localization feature we needed to consolidate financial information from a company outside the US and they had the feature for the accounting rules of that specific country.
Nicolas Costa Ossa | TrustRadius Reviewer

Spreadsheet Server

Vista did not offer reporting that met our needs. We were not able to easily customize the standard reports to fit our company needs. We are able to create different reports depending on management's needs and level. It is easy to create reports for auditors as well in Spreadsheet Server.
Mary Soffner | TrustRadius Reviewer

Scalability

NetSuite

NetSuite 8.4
Based on 5 answers
Because it has a relatively low price of entry for the base modules and then you pay per user, you can start out small and expand as you need to. I've seen it used with 1 user all the way up to hundreds of users. Imagine experiencing all that growth without implementing a new ERP system!
Dana Larson | TrustRadius Reviewer

Spreadsheet Server

No score
No answers yet
No answers on this topic

Return on Investment

NetSuite

  • Very positive impact! Our old accounting system needed constant day to day maintenance between modules to get accurate reporting. Manufactured items were not calculating costs correctly so reports were never accurate.
  • The cloud based platform has save me SOOOOOOOOOOO much time not maintaining servers, workstations etc. Adding users and work stations are as simple as just having a computer with internet access.
  • Dashboard reminders really help me keep track of everything going on (or going wrong) within our organization. Problem troubleshooting is much easier with Netsuite.
Cindy Rumpf Novack | TrustRadius Reviewer

Spreadsheet Server

  • Allows us quick access to cash flow statements which assist in decision making
  • Provides accurate reporting for our banking needs
  • Provides accurate information to our insurance and bonding vendors
Will Mann | TrustRadius Reviewer

Screenshots

Pricing Details

NetSuite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Spreadsheet Server

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

NetSuite
5.9
Spreadsheet Server
8.8

Likelihood to Renew

NetSuite
8.0
Spreadsheet Server
9.0

Usability

NetSuite
9.0
Spreadsheet Server

Reliability and Availability

NetSuite
9.4
Spreadsheet Server

Performance

NetSuite
7.7
Spreadsheet Server

Support Rating

NetSuite
1.0
Spreadsheet Server

In-Person Training

NetSuite
7.3
Spreadsheet Server

Online Training

NetSuite
8.0
Spreadsheet Server

Implementation Rating

NetSuite
7.3
Spreadsheet Server

Scalability

NetSuite
8.4
Spreadsheet Server

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