What users are saying about
368 Ratings
9 Ratings
368 Ratings
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Score 7.1 out of 100
9 Ratings
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Score 6.4 out of 100

Likelihood to Recommend

NetSuite

I am a huge advocate for NetSuite, because the system is user-friendly (after a little training) and because it is so customizable. I would recommend NetSuite to any business with more than one company and especially businesses with companies based in more than one country. Small, medium and large companies can leverage the NetSuite platform to suit their needs, whether simple or complex.NetSuite has a number of taxation features that can help to automate return filings, so any business looking to systematize certain tax areas will find the system very useful.NetSuite allows great transparency across an organization and adopts a "one source of truth" methodology. If you have Finance, Accounting, Marketing, Sales, Operations, etc. all working in the same platform and working with the same data, there is less room for data discrepancies and more reliance can be placed upon the system outputs.If a business has a disconnect between Finance, Accounting, Marketing, Sales, Operations, etc. NetSuite will allow that business to come together and automate processes within a single system. There is no need for external system connectors, saving the business time (maintaining the connections) and money (saving on subscription fees to third-party connector vendors).
Sonny Spencer, ACA | TrustRadius Reviewer

Stitch Labs

SL helped us see where we could improve and where we were badly failing at certain aspects of the business. It helped product and inventory management system that was easy for everyone to follow and comply with. Its order management tool allowed us to more seamlessly deliver products to customers as well as keep track of international orders.
Tracee Meyers | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

NetSuite
5.4
Stitch Labs
Pay calculation
NetSuite
4.8
Stitch Labs
Benefit plan administration
NetSuite
5.0
Stitch Labs
Direct deposit files
NetSuite
5.0
Stitch Labs
Salary revision and increment management
NetSuite
6.0
Stitch Labs
Reimbursement management
NetSuite
6.0
Stitch Labs

Customization

NetSuite
6.5
Stitch Labs
API for custom integration
NetSuite
6.5
Stitch Labs
Plug-ins
NetSuite
6.4
Stitch Labs

Security

NetSuite
7.6
Stitch Labs
Single sign-on capability
NetSuite
7.7
Stitch Labs
Role-based user permissions
NetSuite
7.4
Stitch Labs

Reporting & Analytics

NetSuite
6.3
Stitch Labs
Dashboards
NetSuite
6.6
Stitch Labs
Standard reports
NetSuite
6.2
Stitch Labs
Custom reports
NetSuite
6.1
Stitch Labs

General Ledger and Configurable Accounting

NetSuite
6.8
Stitch Labs
Accounts payable
NetSuite
7.2
Stitch Labs
Accounts receivable
NetSuite
7.3
Stitch Labs
Global Financial Support
NetSuite
6.9
Stitch Labs
Primary and Secondary Ledgers
NetSuite
7.7
Stitch Labs
Intercompany Accounting
NetSuite
6.8
Stitch Labs
Localizations
NetSuite
7.7
Stitch Labs
Journals and Reconciliations
NetSuite
6.9
Stitch Labs
Enterprise Accounting
NetSuite
7.6
Stitch Labs
Configurable Accounting
NetSuite
7.6
Stitch Labs
Centralized Rules Framework
NetSuite
5.9
Stitch Labs
Standardized Processes
NetSuite
7.7
Stitch Labs

Inventory Management

NetSuite
5.4
Stitch Labs
Inventory tracking
NetSuite
6.1
Stitch Labs
Automatic reordering
NetSuite
5.4
Stitch Labs
Location management
NetSuite
5.5
Stitch Labs
Manufacturing module
NetSuite
4.7
Stitch Labs

Order Management

NetSuite
6.7
Stitch Labs
Pricing
NetSuite
6.7
Stitch Labs
Order entry
NetSuite
6.1
Stitch Labs
Credit card processing
NetSuite
7.2
Stitch Labs
Cost of goods sold
NetSuite
6.9
Stitch Labs
Order Orchestration
NetSuite
6.8
Stitch Labs
End-to-end order visibility
NetSuite
7.0
Stitch Labs
Order exception Resolution
NetSuite
6.2
Stitch Labs

Subledger and Financial Process

NetSuite
6.8
Stitch Labs
Automated Invoice Processing
NetSuite
7.3
Stitch Labs
Shared Services Payments
NetSuite
6.4
Stitch Labs
Billings Management
NetSuite
6.8
Stitch Labs
Customer Receipt Applications
NetSuite
6.8
Stitch Labs
Customer Collections
NetSuite
7.2
Stitch Labs
Revenue Recognition
NetSuite
7.6
Stitch Labs
Cash Management
NetSuite
6.5
Stitch Labs
Asset Management
NetSuite
5.8
Stitch Labs
Travel & Expense Management
NetSuite
6.8
Stitch Labs
Budgetary Control & Encumbrance Accounting
NetSuite
6.8
Stitch Labs
Period Close
NetSuite
7.6
Stitch Labs
Transactions Tax
NetSuite
6.9
Stitch Labs
Subledger Reconciliations
NetSuite
6.7
Stitch Labs
3rd Party Accounting Systems
NetSuite
5.5
Stitch Labs

Project Financial Management

NetSuite
6.1
Stitch Labs
Budgeting and Forecasting
NetSuite
5.5
Stitch Labs
Project Costing
NetSuite
6.4
Stitch Labs
Cost Capture
NetSuite
6.6
Stitch Labs
Capital Project Management
NetSuite
6.8
Stitch Labs
Customer Invoicing
NetSuite
6.6
Stitch Labs
Customer Contract Compliance
NetSuite
7.4
Stitch Labs
Project Revenue Recognition
NetSuite
6.0
Stitch Labs
Project Financial Performance Analysis
NetSuite
6.2
Stitch Labs
Project Financials Dashboard
NetSuite
5.8
Stitch Labs
Real-time Financial Reporting
NetSuite
6.3
Stitch Labs
Embedded Business Intelligence
NetSuite
4.7
Stitch Labs
Project Planning Collaboration
NetSuite
4.9
Stitch Labs

Project Execution Management

NetSuite
6.1
Stitch Labs
Project Planning and Scheduling
NetSuite
5.1
Stitch Labs
Project Manager Dashboard
NetSuite
4.8
Stitch Labs
Resource Manager Dashboard
NetSuite
4.4
Stitch Labs
Task Insight for Project Managers
NetSuite
6.0
Stitch Labs
Project Manager Mobile Functionality
NetSuite
6.6
Stitch Labs
Team Member Task Collaboration
NetSuite
6.0
Stitch Labs
Team Member Mobile Functionality
NetSuite
6.7
Stitch Labs
Project Candidate Search
NetSuite
6.4
Stitch Labs
Project Candidate Comparison and Analysis
NetSuite
6.4
Stitch Labs
Defineable Resource Pools
NetSuite
6.4
Stitch Labs
Defineable Resource Pools
NetSuite
6.4
Stitch Labs
Talent Profiles
NetSuite
5.9
Stitch Labs
Real-Time Project Reporting
NetSuite
6.4
Stitch Labs
Absence Management
NetSuite
7.0
Stitch Labs
Product Lifecycle Management
NetSuite
7.0
Stitch Labs

Grants Management

NetSuite
6.5
Stitch Labs
Award Lifecycle Management
NetSuite
6.7
Stitch Labs
Spending Control
NetSuite
6.7
Stitch Labs
Indirect Cost Management
NetSuite
6.7
Stitch Labs
Billing
NetSuite
5.8
Stitch Labs

Procurement

NetSuite
6.6
Stitch Labs
Sourcing Team Collaboration
NetSuite
7.2
Stitch Labs
Sourcing Analysis
NetSuite
6.5
Stitch Labs
Bids Analyzed and Compared
NetSuite
6.5
Stitch Labs
Catalog Shopping E-Commerce for Employees
NetSuite
5.2
Stitch Labs
Contract Authoring
NetSuite
6.1
Stitch Labs
Contract Compliance Management
NetSuite
6.1
Stitch Labs
Contract History
NetSuite
6.1
Stitch Labs
Contract Renewal Automation
NetSuite
6.0
Stitch Labs
Contract Repository
NetSuite
6.0
Stitch Labs
Contract Standardization and Enforcement
NetSuite
6.0
Stitch Labs
Electronic Signatures
NetSuite
6.5
Stitch Labs
Invoice Automated Matching
NetSuite
6.5
Stitch Labs
Purchasing Risk and Compliance Management
NetSuite
6.5
Stitch Labs
Requisitions-to-Purchase Orders Integrated
NetSuite
7.2
Stitch Labs
Spend Compliance Management
NetSuite
7.7
Stitch Labs
Supplier Assessment
NetSuite
7.0
Stitch Labs
Supplier Communication and Collaboration
NetSuite
7.2
Stitch Labs
Supplier Management
NetSuite
7.8
Stitch Labs
Supplier Portal
NetSuite
7.0
Stitch Labs

Risk Management

NetSuite
6.7
Stitch Labs
Risk Repository
NetSuite
7.0
Stitch Labs
Control Management
NetSuite
6.5
Stitch Labs
Control Mapping
NetSuite
6.4
Stitch Labs
Control Efficiency Assessments
NetSuite
6.4
Stitch Labs
Automated Control Assessments
NetSuite
6.4
Stitch Labs
Assessment Capture
NetSuite
7.0
Stitch Labs
Issue Detection
NetSuite
7.0
Stitch Labs
Automatic Notification
NetSuite
7.0
Stitch Labs
Remediation and Certification
NetSuite
6.4
Stitch Labs

Logistics

NetSuite
4.3
Stitch Labs
Transportation Planning and Optimization
NetSuite
4.2
Stitch Labs
Transportation Sourcing Management
NetSuite
4.2
Stitch Labs
Transportation Process Integration
NetSuite
5.1
Stitch Labs
Transportation Execution Management
NetSuite
4.1
Stitch Labs
Freight Payment Automation
NetSuite
4.1
Stitch Labs
Trade Management
NetSuite
3.6
Stitch Labs
Trade Regulatory Compliance Management
NetSuite
6.0
Stitch Labs
Customs Entry Management
NetSuite
4.1
Stitch Labs
Customs Document Management
NetSuite
3.4
Stitch Labs
Customs Document Collaboration
NetSuite
3.1
Stitch Labs
Fulfillment Management
NetSuite
3.9
Stitch Labs
Inventory Visibility
NetSuite
5.0
Stitch Labs
Warehouse Workforce Management
NetSuite
4.4
Stitch Labs

Manufacturing

NetSuite
5.2
Stitch Labs
Production Process Design
NetSuite
4.9
Stitch Labs
Supply Chain Business Flows
NetSuite
4.2
Stitch Labs
Production Management
NetSuite
4.2
Stitch Labs
Contracted Manufacturing Management
NetSuite
3.9
Stitch Labs
Configuration Management
NetSuite
7.7
Stitch Labs
Work Definition
NetSuite
3.6
Stitch Labs
Work Execution
NetSuite
4.5
Stitch Labs
Advanced Fulfillment
NetSuite
7.3
Stitch Labs
Manufacturing Costs
NetSuite
6.3
Stitch Labs

Supply Chain

NetSuite
5.1
Stitch Labs
Forecasting
NetSuite
4.7
Stitch Labs
Inventory Planning
NetSuite
4.1
Stitch Labs
Multi-tier Supply Chain Planning
NetSuite
6.8
Stitch Labs
Performance Monitoring
NetSuite
4.8
Stitch Labs

Product Lifecycle Management

NetSuite
4.7
Stitch Labs
Ideation Management
NetSuite
4.6
Stitch Labs
Requirements Management
NetSuite
7.0
Stitch Labs
Proposal Management
NetSuite
3.6
Stitch Labs
Innovation Portfolio Management
NetSuite
4.1
Stitch Labs
Product Master Data Management
NetSuite
4.1
Stitch Labs
Vendor Portal
NetSuite
4.7
Stitch Labs
Project Portfolio Management
NetSuite
4.6
Stitch Labs

Pros

NetSuite

  • Integrates. NetSuite is particularly good at integrating with other products. For example, we integrate NetSuite with Adaptive Planning in order to bring actual financials together with forecast and budget data, which is then used for analysis and reporting. We also integrate NetSuite with other administration platforms so invoicing and commissions can be done rather seamlessly.
  • Intuitive. NetSuite is extremely intuitive. I started using it without any training and was easy to learn. It takes a little practice to learn the reporting system, but if you are just looking for client or vendor information it is as easy as typing the name or ID into the search box at the top.
  • Easy to Support. While setup is important and takes a lot of hours, the ongoing support is outstanding when compared to some of the other big enterprise systems. The previous enterprise system I used needed 4 full time programmers on staff just to keep it running, and it still kept getting outdated. The cloud application and seamless upgrades make this product superior.
Chris Snelling, CFA | TrustRadius Reviewer

Stitch Labs

  • Very easy to integrate Amazon and Shopify storefronts.
  • Can switch between currencies for orders easily.
Anonymous | TrustRadius Reviewer

Cons

NetSuite

  • Consolidated invoicing. Generally, I think it's not a problem for NetSuite customers, and the potential, infrequent multiple invoicing to a given customer is likely okay. However, there may be instances producing 3 or more invoices per month for a given customer. The only consolidation solution offered is their homegrown "SuiteSolution" called Consolidated Invoicing. I don't use it but have had demos and discussions. Really need something slicker.
  • Fixed Assets Management. I use their SuiteSolution, Fixed Assets Management. It's not part of core NetSuite so there are inconsistencies with the rest of the system, some performance annoyances, and weaker reporting capabilities. It's a better product than other fixed asset solutions I've tried!
  • A very recent frustration of mine is that it is not possible without customization to display tax amounts per line in a transaction. This should be native. The per-line tax amount is available in a saved search; the per-line tax rate is available to display on the transaction; the tax amount can be displayed in the PDF generated. Why not show the amount in the system? Fortunately, it's easy to create a custom field/column that multiplies tax rate with an amount to give you tax amount. Pretty minor in the scheme of things, but fresh in my mind.
Joshua Henke | TrustRadius Reviewer

Stitch Labs

  • Stitch Labs does not integrate with Walmart.
  • We had some issues integrating our Amazon.com and Amazon.ca accounts but were able to solve it.
  • At lower levels there is no phone support and we had to wait to get an email answer which was frustrating.
Vivian Vassar | TrustRadius Reviewer

Likelihood to Renew

NetSuite

NetSuite 8.0
Based on 22 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Billy Barker | TrustRadius Reviewer

Stitch Labs

No score
No answers yet
No answers on this topic

Usability

NetSuite

NetSuite 9.0
Based on 11 answers
Through creation of various dashboards and KPIs the user does not really need to get very technically involved. They simply need to understand how to fill out a form, and through proper workflow creations they can be alerted when it is time to provide the necessary information or perform a necessary action to complete the next phase of the business process.
Felix Garbuz | TrustRadius Reviewer

Stitch Labs

Stitch Labs 6.0
Based on 1 answer
I think the usability of SL is seamless comparable to other systems that we have and still have. I think the user interface could be better in some aspects, but also has improved the way we do business. Once you get around the brief learning curve SL tends to be easy to use and navigate.
Tracee Meyers | TrustRadius Reviewer

Reliability and Availability

NetSuite

NetSuite 9.4
Based on 13 answers
Netsuite is never down. In the past year, we have been down only when we have internet issues
Aaron Kleinhandler | TrustRadius Reviewer

Stitch Labs

No score
No answers yet
No answers on this topic

Performance

NetSuite

NetSuite 7.7
Based on 12 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Pamela Roberts | TrustRadius Reviewer

Stitch Labs

No score
No answers yet
No answers on this topic

Support Rating

NetSuite

NetSuite 1.0
Based on 10 answers
In my opinion, the best place to go to answer your NetSuite functionality questions is their Online Help. It is excellent. For true support questions, NetSuite offers a Knowledgebase to its customers. Also, for ERP, NetSuite has licensed accountants that provide support. With any support organization, you must be thorough in describing your issue though.

NetSuite has several different support levels - http://www.netsuite.com/portal/services/support_main.shtml
Rob Gottschalk | TrustRadius Reviewer

Stitch Labs

Stitch Labs 5.0
Based on 3 answers
They work west coast hours, and while during those hours, they are readily available via chat. For support in Europe and Asia, this can be an issue as almost the whole shipping period will go through without any response. They are committed to helping, though, and usually on more significant issues have followed through to get it resolved for us.
Anonymous | TrustRadius Reviewer

In-Person Training

NetSuite

NetSuite 7.3
Based on 2 answers
The general Admin training is good but very soft for the high technical stuff
Felix Garbuz | TrustRadius Reviewer

Stitch Labs

No score
No answers yet
No answers on this topic

Online Training

NetSuite

NetSuite 8.0
Based on 7 answers
Relatively easy and if time permits e
Felix Garbuz | TrustRadius Reviewer

Stitch Labs

No score
No answers yet
No answers on this topic

Implementation Rating

NetSuite

NetSuite 7.3
Based on 9 answers
Executive involvement is critical. Make sure you have a good handle on the metrics you would like to ultimately manage. Work as a team to document your business requirements. Whiteboard often. Understand NetSuite's best practice capabilities.

Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the NS dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly
Rob Gottschalk | TrustRadius Reviewer

Stitch Labs

No score
No answers yet
No answers on this topic

Alternatives Considered

NetSuite

We selected Netsuite over Financial Force because at that moment Netsuite had a localization feature we needed to consolidate financial information from a company outside the US and they had the feature for the accounting rules of that specific country.
Nicolas Costa Ossa | TrustRadius Reviewer

Stitch Labs

I have not researched other alternatives as this solved my problems.
Haley Williams | TrustRadius Reviewer

Scalability

NetSuite

NetSuite 8.4
Based on 5 answers
Because it has a relatively low price of entry for the base modules and then you pay per user, you can start out small and expand as you need to. I've seen it used with 1 user all the way up to hundreds of users. Imagine experiencing all that growth without implementing a new ERP system!
Dana Larson | TrustRadius Reviewer

Stitch Labs

No score
No answers yet
No answers on this topic

Return on Investment

NetSuite

  • Very positive impact! Our old accounting system needed constant day to day maintenance between modules to get accurate reporting. Manufactured items were not calculating costs correctly so reports were never accurate.
  • The cloud based platform has save me SOOOOOOOOOOO much time not maintaining servers, workstations etc. Adding users and work stations are as simple as just having a computer with internet access.
  • Dashboard reminders really help me keep track of everything going on (or going wrong) within our organization. Problem troubleshooting is much easier with Netsuite.
Cindy Rumpf Novack | TrustRadius Reviewer

Stitch Labs

  • Stitch Labs helped us to get a handle on our entire inventory. Once we had that we were able to avoid overstocking.
  • Because Stitch Labs does not integrate with Walmart it delayed our entry into that marketplace.
  • Even when we only had a small amount of a particular item we were able to list it across multiple market places because were confident that Stitch Labs would prevent overselling.
Vivian Vassar | TrustRadius Reviewer

Pricing Details

NetSuite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Stitch Labs

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

NetSuite
5.9
Stitch Labs
6.7

Likelihood to Renew

NetSuite
8.0
Stitch Labs

Usability

NetSuite
9.0
Stitch Labs
6.0

Reliability and Availability

NetSuite
9.4
Stitch Labs

Performance

NetSuite
7.7
Stitch Labs

Support Rating

NetSuite
1.0
Stitch Labs
5.0

In-Person Training

NetSuite
7.3
Stitch Labs

Online Training

NetSuite
8.0
Stitch Labs

Implementation Rating

NetSuite
7.3
Stitch Labs

Scalability

NetSuite
8.4
Stitch Labs

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