What users are saying about
369 Ratings
4 Ratings
369 Ratings
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Score 7.1 out of 100
4 Ratings
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Score 8 out of 100

Likelihood to Recommend

NetSuite

I am a huge advocate for NetSuite, because the system is user-friendly (after a little training) and because it is so customizable. I would recommend NetSuite to any business with more than one company and especially businesses with companies based in more than one country. Small, medium and large companies can leverage the NetSuite platform to suit their needs, whether simple or complex.NetSuite has a number of taxation features that can help to automate return filings, so any business looking to systematize certain tax areas will find the system very useful.NetSuite allows great transparency across an organization and adopts a "one source of truth" methodology. If you have Finance, Accounting, Marketing, Sales, Operations, etc. all working in the same platform and working with the same data, there is less room for data discrepancies and more reliance can be placed upon the system outputs.If a business has a disconnect between Finance, Accounting, Marketing, Sales, Operations, etc. NetSuite will allow that business to come together and automate processes within a single system. There is no need for external system connectors, saving the business time (maintaining the connections) and money (saving on subscription fees to third-party connector vendors).
Sonny Spencer, ACA | TrustRadius Reviewer

Xactly CEA

CEA is well suited for small and rapidly growing companies where manually calculating commissions expense for ASC606 is not an option due to a lack of internal resources. CEA is less appropriate for larger companies that have the resources and likely a person, or people, who only focus on commissions.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

NetSuite
5.4
Xactly CEA
Pay calculation
NetSuite
4.8
Xactly CEA
Benefit plan administration
NetSuite
5.0
Xactly CEA
Direct deposit files
NetSuite
5.0
Xactly CEA
Salary revision and increment management
NetSuite
6.0
Xactly CEA
Reimbursement management
NetSuite
6.0
Xactly CEA

Customization

NetSuite
6.4
Xactly CEA
API for custom integration
NetSuite
6.5
Xactly CEA
Plug-ins
NetSuite
6.4
Xactly CEA

Security

NetSuite
7.5
Xactly CEA
7.3
Single sign-on capability
NetSuite
7.7
Xactly CEA
7.3
Role-based user permissions
NetSuite
7.4
Xactly CEA
7.3

Reporting & Analytics

NetSuite
6.2
Xactly CEA
4.9
Dashboards
NetSuite
6.5
Xactly CEA
1.8
Standard reports
NetSuite
6.1
Xactly CEA
6.4
Custom reports
NetSuite
6.0
Xactly CEA
6.4

General Ledger and Configurable Accounting

NetSuite
6.8
Xactly CEA
4.5
Accounts payable
NetSuite
7.1
Xactly CEA
Accounts receivable
NetSuite
7.3
Xactly CEA
Global Financial Support
NetSuite
6.9
Xactly CEA
Primary and Secondary Ledgers
NetSuite
7.7
Xactly CEA
Intercompany Accounting
NetSuite
6.8
Xactly CEA
Localizations
NetSuite
7.7
Xactly CEA
Journals and Reconciliations
NetSuite
6.9
Xactly CEA
8.7
Enterprise Accounting
NetSuite
7.6
Xactly CEA
Configurable Accounting
NetSuite
7.6
Xactly CEA
1.8
Centralized Rules Framework
NetSuite
5.8
Xactly CEA
1.8
Standardized Processes
NetSuite
7.7
Xactly CEA
1.8
Multi-currency support
NetSuite
Xactly CEA
6.4
Multi-division support
NetSuite
Xactly CEA
6.4

Inventory Management

NetSuite
5.4
Xactly CEA
Inventory tracking
NetSuite
6.1
Xactly CEA
Automatic reordering
NetSuite
5.3
Xactly CEA
Location management
NetSuite
5.4
Xactly CEA
Manufacturing module
NetSuite
4.6
Xactly CEA

Order Management

NetSuite
6.7
Xactly CEA
Pricing
NetSuite
6.7
Xactly CEA
Order entry
NetSuite
6.1
Xactly CEA
Credit card processing
NetSuite
7.1
Xactly CEA
Cost of goods sold
NetSuite
6.9
Xactly CEA
Order Orchestration
NetSuite
6.8
Xactly CEA
End-to-end order visibility
NetSuite
6.9
Xactly CEA
Order exception Resolution
NetSuite
6.1
Xactly CEA

Subledger and Financial Process

NetSuite
6.7
Xactly CEA
Automated Invoice Processing
NetSuite
7.2
Xactly CEA
Shared Services Payments
NetSuite
6.4
Xactly CEA
Billings Management
NetSuite
6.7
Xactly CEA
Customer Receipt Applications
NetSuite
6.8
Xactly CEA
Customer Collections
NetSuite
7.2
Xactly CEA
Revenue Recognition
NetSuite
7.6
Xactly CEA
Cash Management
NetSuite
6.5
Xactly CEA
Asset Management
NetSuite
5.8
Xactly CEA
Travel & Expense Management
NetSuite
6.7
Xactly CEA
Budgetary Control & Encumbrance Accounting
NetSuite
6.7
Xactly CEA
Period Close
NetSuite
7.6
Xactly CEA
Transactions Tax
NetSuite
6.8
Xactly CEA
Subledger Reconciliations
NetSuite
6.7
Xactly CEA
3rd Party Accounting Systems
NetSuite
5.5
Xactly CEA

Project Financial Management

NetSuite
6.1
Xactly CEA
Budgeting and Forecasting
NetSuite
5.5
Xactly CEA
Project Costing
NetSuite
6.3
Xactly CEA
Cost Capture
NetSuite
6.6
Xactly CEA
Capital Project Management
NetSuite
6.8
Xactly CEA
Customer Invoicing
NetSuite
6.6
Xactly CEA
Customer Contract Compliance
NetSuite
7.3
Xactly CEA
Project Revenue Recognition
NetSuite
5.9
Xactly CEA
Project Financial Performance Analysis
NetSuite
6.2
Xactly CEA
Project Financials Dashboard
NetSuite
5.8
Xactly CEA
Real-time Financial Reporting
NetSuite
6.2
Xactly CEA
Embedded Business Intelligence
NetSuite
4.7
Xactly CEA
Project Planning Collaboration
NetSuite
4.8
Xactly CEA

Project Execution Management

NetSuite
6.1
Xactly CEA
Project Planning and Scheduling
NetSuite
5.0
Xactly CEA
Project Manager Dashboard
NetSuite
4.7
Xactly CEA
Resource Manager Dashboard
NetSuite
4.4
Xactly CEA
Task Insight for Project Managers
NetSuite
6.0
Xactly CEA
Project Manager Mobile Functionality
NetSuite
6.6
Xactly CEA
Team Member Task Collaboration
NetSuite
6.0
Xactly CEA
Team Member Mobile Functionality
NetSuite
6.6
Xactly CEA
Project Candidate Search
NetSuite
6.4
Xactly CEA
Project Candidate Comparison and Analysis
NetSuite
6.4
Xactly CEA
Defineable Resource Pools
NetSuite
6.4
Xactly CEA
Defineable Resource Pools
NetSuite
6.4
Xactly CEA
Talent Profiles
NetSuite
5.8
Xactly CEA
Real-Time Project Reporting
NetSuite
6.4
Xactly CEA
Absence Management
NetSuite
7.0
Xactly CEA
Product Lifecycle Management
NetSuite
7.0
Xactly CEA

Grants Management

NetSuite
6.5
Xactly CEA
Award Lifecycle Management
NetSuite
6.7
Xactly CEA
Spending Control
NetSuite
6.7
Xactly CEA
Indirect Cost Management
NetSuite
6.7
Xactly CEA
Billing
NetSuite
5.8
Xactly CEA

Procurement

NetSuite
6.6
Xactly CEA
Sourcing Team Collaboration
NetSuite
7.1
Xactly CEA
Sourcing Analysis
NetSuite
6.5
Xactly CEA
Bids Analyzed and Compared
NetSuite
6.5
Xactly CEA
Catalog Shopping E-Commerce for Employees
NetSuite
5.2
Xactly CEA
Contract Authoring
NetSuite
6.1
Xactly CEA
Contract Compliance Management
NetSuite
6.1
Xactly CEA
Contract History
NetSuite
6.1
Xactly CEA
Contract Renewal Automation
NetSuite
6.0
Xactly CEA
Contract Repository
NetSuite
6.0
Xactly CEA
Contract Standardization and Enforcement
NetSuite
6.0
Xactly CEA
Electronic Signatures
NetSuite
6.5
Xactly CEA
Invoice Automated Matching
NetSuite
6.5
Xactly CEA
Purchasing Risk and Compliance Management
NetSuite
6.4
Xactly CEA
Requisitions-to-Purchase Orders Integrated
NetSuite
7.1
Xactly CEA
Spend Compliance Management
NetSuite
7.7
Xactly CEA
Supplier Assessment
NetSuite
7.0
Xactly CEA
Supplier Communication and Collaboration
NetSuite
7.1
Xactly CEA
Supplier Management
NetSuite
7.8
Xactly CEA
Supplier Portal
NetSuite
7.0
Xactly CEA

Risk Management

NetSuite
6.7
Xactly CEA
Risk Repository
NetSuite
7.0
Xactly CEA
Control Management
NetSuite
6.4
Xactly CEA
Control Mapping
NetSuite
6.4
Xactly CEA
Control Efficiency Assessments
NetSuite
6.4
Xactly CEA
Automated Control Assessments
NetSuite
6.4
Xactly CEA
Assessment Capture
NetSuite
7.0
Xactly CEA
Issue Detection
NetSuite
7.0
Xactly CEA
Automatic Notification
NetSuite
7.0
Xactly CEA
Remediation and Certification
NetSuite
6.4
Xactly CEA

Logistics

NetSuite
4.2
Xactly CEA
Transportation Planning and Optimization
NetSuite
4.1
Xactly CEA
Transportation Sourcing Management
NetSuite
4.2
Xactly CEA
Transportation Process Integration
NetSuite
5.0
Xactly CEA
Transportation Execution Management
NetSuite
4.1
Xactly CEA
Freight Payment Automation
NetSuite
4.1
Xactly CEA
Trade Management
NetSuite
3.6
Xactly CEA
Trade Regulatory Compliance Management
NetSuite
6.0
Xactly CEA
Customs Entry Management
NetSuite
4.1
Xactly CEA
Customs Document Management
NetSuite
3.4
Xactly CEA
Customs Document Collaboration
NetSuite
3.1
Xactly CEA
Fulfillment Management
NetSuite
3.8
Xactly CEA
Inventory Visibility
NetSuite
5.0
Xactly CEA
Warehouse Workforce Management
NetSuite
4.4
Xactly CEA

Manufacturing

NetSuite
5.2
Xactly CEA
Production Process Design
NetSuite
4.9
Xactly CEA
Supply Chain Business Flows
NetSuite
4.1
Xactly CEA
Production Management
NetSuite
4.1
Xactly CEA
Contracted Manufacturing Management
NetSuite
3.9
Xactly CEA
Configuration Management
NetSuite
7.7
Xactly CEA
Work Definition
NetSuite
3.5
Xactly CEA
Work Execution
NetSuite
4.5
Xactly CEA
Advanced Fulfillment
NetSuite
7.3
Xactly CEA
Manufacturing Costs
NetSuite
6.3
Xactly CEA

Supply Chain

NetSuite
5.1
Xactly CEA
Forecasting
NetSuite
4.6
Xactly CEA
Inventory Planning
NetSuite
4.1
Xactly CEA
Multi-tier Supply Chain Planning
NetSuite
6.8
Xactly CEA
Performance Monitoring
NetSuite
4.8
Xactly CEA

Product Lifecycle Management

NetSuite
4.7
Xactly CEA
Ideation Management
NetSuite
4.6
Xactly CEA
Requirements Management
NetSuite
7.0
Xactly CEA
Proposal Management
NetSuite
3.6
Xactly CEA
Innovation Portfolio Management
NetSuite
4.1
Xactly CEA
Product Master Data Management
NetSuite
4.1
Xactly CEA
Vendor Portal
NetSuite
4.7
Xactly CEA
Project Portfolio Management
NetSuite
4.6
Xactly CEA

Pros

NetSuite

  • Integrates. NetSuite is particularly good at integrating with other products. For example, we integrate NetSuite with Adaptive Planning in order to bring actual financials together with forecast and budget data, which is then used for analysis and reporting. We also integrate NetSuite with other administration platforms so invoicing and commissions can be done rather seamlessly.
  • Intuitive. NetSuite is extremely intuitive. I started using it without any training and was easy to learn. It takes a little practice to learn the reporting system, but if you are just looking for client or vendor information it is as easy as typing the name or ID into the search box at the top.
  • Easy to Support. While setup is important and takes a lot of hours, the ongoing support is outstanding when compared to some of the other big enterprise systems. The previous enterprise system I used needed 4 full time programmers on staff just to keep it running, and it still kept getting outdated. The cloud application and seamless upgrades make this product superior.
Chris Snelling, CFA | TrustRadius Reviewer

Xactly CEA

  • Amortization waterfalls
  • Locked periods & PPA adjustments
  • Journal entries
Anonymous | TrustRadius Reviewer

Cons

NetSuite

  • Consolidated invoicing. Generally, I think it's not a problem for NetSuite customers, and the potential, infrequent multiple invoicing to a given customer is likely okay. However, there may be instances producing 3 or more invoices per month for a given customer. The only consolidation solution offered is their homegrown "SuiteSolution" called Consolidated Invoicing. I don't use it but have had demos and discussions. Really need something slicker.
  • Fixed Assets Management. I use their SuiteSolution, Fixed Assets Management. It's not part of core NetSuite so there are inconsistencies with the rest of the system, some performance annoyances, and weaker reporting capabilities. It's a better product than other fixed asset solutions I've tried!
  • A very recent frustration of mine is that it is not possible without customization to display tax amounts per line in a transaction. This should be native. The per-line tax amount is available in a saved search; the per-line tax rate is available to display on the transaction; the tax amount can be displayed in the PDF generated. Why not show the amount in the system? Fortunately, it's easy to create a custom field/column that multiplies tax rate with an amount to give you tax amount. Pretty minor in the scheme of things, but fresh in my mind.
Joshua Henke | TrustRadius Reviewer

Xactly CEA

  • Dashboard is on a different page
  • Needing to rerun reports
  • Not being able to download reports and edit them
Anonymous | TrustRadius Reviewer

Likelihood to Renew

NetSuite

NetSuite 8.0
Based on 22 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Billy Barker | TrustRadius Reviewer

Xactly CEA

No score
No answers yet
No answers on this topic

Usability

NetSuite

NetSuite 9.0
Based on 11 answers
Through creation of various dashboards and KPIs the user does not really need to get very technically involved. They simply need to understand how to fill out a form, and through proper workflow creations they can be alerted when it is time to provide the necessary information or perform a necessary action to complete the next phase of the business process.
Felix Garbuz | TrustRadius Reviewer

Xactly CEA

No score
No answers yet
No answers on this topic

Reliability and Availability

NetSuite

NetSuite 9.4
Based on 13 answers
Netsuite is never down. In the past year, we have been down only when we have internet issues
Aaron Kleinhandler | TrustRadius Reviewer

Xactly CEA

No score
No answers yet
No answers on this topic

Performance

NetSuite

NetSuite 7.7
Based on 12 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Pamela Roberts | TrustRadius Reviewer

Xactly CEA

No score
No answers yet
No answers on this topic

Support Rating

NetSuite

NetSuite 1.0
Based on 10 answers
In my opinion, the best place to go to answer your NetSuite functionality questions is their Online Help. It is excellent. For true support questions, NetSuite offers a Knowledgebase to its customers. Also, for ERP, NetSuite has licensed accountants that provide support. With any support organization, you must be thorough in describing your issue though.

NetSuite has several different support levels - http://www.netsuite.com/portal/services/support_main.shtml
Rob Gottschalk | TrustRadius Reviewer

Xactly CEA

No score
No answers yet
No answers on this topic

In-Person Training

NetSuite

NetSuite 7.3
Based on 2 answers
The general Admin training is good but very soft for the high technical stuff
Felix Garbuz | TrustRadius Reviewer

Xactly CEA

No score
No answers yet
No answers on this topic

Online Training

NetSuite

NetSuite 8.0
Based on 7 answers
Relatively easy and if time permits e
Felix Garbuz | TrustRadius Reviewer

Xactly CEA

No score
No answers yet
No answers on this topic

Implementation Rating

NetSuite

NetSuite 7.3
Based on 9 answers
Executive involvement is critical. Make sure you have a good handle on the metrics you would like to ultimately manage. Work as a team to document your business requirements. Whiteboard often. Understand NetSuite's best practice capabilities.

Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the NS dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly
Rob Gottschalk | TrustRadius Reviewer

Xactly CEA

Xactly CEA 8.7
Based on 2 answers
Go into implementation knowing how you will handle churn, if there are claw backs, treatment for every type of commission payment (i.e. new business, renewals, etc.) and know your average customer life. You'll also want details by customer for as far back as you can go (within reason).
Anonymous | TrustRadius Reviewer

Alternatives Considered

NetSuite

We selected Netsuite over Financial Force because at that moment Netsuite had a localization feature we needed to consolidate financial information from a company outside the US and they had the feature for the accounting rules of that specific country.
Nicolas Costa Ossa | TrustRadius Reviewer

Xactly CEA

We selected Xactly CEA for ASC 606.
Anonymous | TrustRadius Reviewer

Scalability

NetSuite

NetSuite 8.4
Based on 5 answers
Because it has a relatively low price of entry for the base modules and then you pay per user, you can start out small and expand as you need to. I've seen it used with 1 user all the way up to hundreds of users. Imagine experiencing all that growth without implementing a new ERP system!
Dana Larson | TrustRadius Reviewer

Xactly CEA

No score
No answers yet
No answers on this topic

Return on Investment

NetSuite

  • Very positive impact! Our old accounting system needed constant day to day maintenance between modules to get accurate reporting. Manufactured items were not calculating costs correctly so reports were never accurate.
  • The cloud based platform has save me SOOOOOOOOOOO much time not maintaining servers, workstations etc. Adding users and work stations are as simple as just having a computer with internet access.
  • Dashboard reminders really help me keep track of everything going on (or going wrong) within our organization. Problem troubleshooting is much easier with Netsuite.
Cindy Rumpf Novack | TrustRadius Reviewer

Xactly CEA

  • Efficiency
  • Centralized
  • Accurate
Anonymous | TrustRadius Reviewer

Pricing Details

NetSuite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Xactly CEA

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

NetSuite
5.9
Xactly CEA
7.7

Likelihood to Renew

NetSuite
8.0
Xactly CEA

Usability

NetSuite
9.0
Xactly CEA

Reliability and Availability

NetSuite
9.4
Xactly CEA

Performance

NetSuite
7.7
Xactly CEA

Support Rating

NetSuite
1.0
Xactly CEA

In-Person Training

NetSuite
7.3
Xactly CEA

Online Training

NetSuite
8.0
Xactly CEA

Implementation Rating

NetSuite
7.3
Xactly CEA
8.7

Scalability

NetSuite
8.4
Xactly CEA

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