NetSupport Manager vs. Symantec pcAnywhere (Discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NetSupport Manager
Score 9.0 out of 10
N/A
NetSupport Manager is the flagship remote administration software from Netsupport, a global education technology company headquartered in the UK, which allows IT professional to provide remote assistance.N/A
Symantec pcAnywhere (Discontinued)
Score 7.0 out of 10
N/A
PcAnywhere is remote administration software from established security software vendor Symantec. The application reached end of life in 2014.N/A
Pricing
NetSupport ManagerSymantec pcAnywhere (Discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NetSupport ManagerSymantec pcAnywhere (Discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
NetSupport ManagerSymantec pcAnywhere (Discontinued)
Top Pros
Top Cons
Features
NetSupport ManagerSymantec pcAnywhere (Discontinued)
Remote Administration
Comparison of Remote Administration features of Product A and Product B
NetSupport Manager
10.0
1 Ratings
19% above category average
Symantec pcAnywhere (Discontinued)
9.0
1 Ratings
9% above category average
Screen sharing10.01 Ratings00 Ratings
File transfer10.01 Ratings9.01 Ratings
Instant message10.01 Ratings00 Ratings
Secure remote access with Smart Card authentication10.01 Ratings00 Ratings
Access to sleeping/powered-off computers10.01 Ratings00 Ratings
Remote management of servers & workstations10.01 Ratings00 Ratings
Remote Active Directory® management10.01 Ratings00 Ratings
Centralized management dashboard10.01 Ratings00 Ratings
Annotations10.01 Ratings00 Ratings
Monitoring and Alerts10.01 Ratings00 Ratings
Multi-platform remote control10.01 Ratings00 Ratings
Over-the-Internet remote session00 Ratings9.01 Ratings
Best Alternatives
NetSupport ManagerSymantec pcAnywhere (Discontinued)
Small Businesses
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Medium-sized Companies
mRemoteNG
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Score 9.7 out of 10
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Score 9.7 out of 10
Enterprises
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Score 9.1 out of 10
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Score 9.1 out of 10
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User Ratings
NetSupport ManagerSymantec pcAnywhere (Discontinued)
Likelihood to Recommend
9.0
(1 ratings)
7.0
(1 ratings)
User Testimonials
NetSupport ManagerSymantec pcAnywhere (Discontinued)
Likelihood to Recommend
NetSupport
It's handy for smaller to larger units, where time management is most important. But it will not suitable for those who have partial units across the country.
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NortonLifeLock (formerly Symantec)
Synmantec pcAnywhere is excellent when you require a secure remote connection, and you have enough computational power and internet bandwidth.
Read full review
Pros
NetSupport
  • It's a robust corporate remote support tool for admin.
  • Admin can deploy an installation in the background without knowing a client.
  • For those who frequently forget their password, you can access it in glimpse & take total control of it.
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NortonLifeLock (formerly Symantec)
  • Multiple connections
  • Cross-platform
  • Decent UX
Read full review
Cons
NetSupport
  • The only cons are that it's hard to access other networks besides the internal one of the organization like how TeamViewer works.
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NortonLifeLock (formerly Symantec)
  • Sometimes it is too slow
  • Consumes too much bandwidth
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Alternatives Considered
NetSupport
I think if you are using it after its tutorial then you may not need any other apps to control the operation. Its file transfer, voice & text sharing features are truly working. A complete system of inventory where you can set smart alerts. Capable to connect multiple users at once.
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NortonLifeLock (formerly Symantec)
[We chose Synamtec pcAnywhere because] its embedded both-direction encryption exceeds the industry requirements.
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Return on Investment
NetSupport
  • It allow's us to update apps instantly
  • It gives user quick response to overcome headache issues
  • It's saves crucial time from both ends
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NortonLifeLock (formerly Symantec)
  • It allows us to comply with the latest safe browsing requirements.
Read full review
ScreenShots