1 Ratings
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Score 10 out of 100
13 Ratings
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Score 6 out of 100

Likelihood to Recommend

NetSupport Manager

NetSupport Manager is amazing for WAN and LAN networks and for all kind of companies that want to connect and support users fast. Whether they have access to a console and to IP or PC name quick connect to all computers, or to servers to perform support operations, deploy software, and chat with users, NetSupport is well suited.
Miguel Nuñez | TrustRadius Reviewer

Symantec pcAnywhere (Discontinued)

Synmantec pcAnywhere is excellent when you require a secure remote connection, and you have enough computational power and internet bandwidth.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Remote Administration

NetSupport Manager
10.0
Symantec pcAnywhere (Discontinued)
9.0
Screen sharing
NetSupport Manager
10.0
Symantec pcAnywhere (Discontinued)
File transfer
NetSupport Manager
10.0
Symantec pcAnywhere (Discontinued)
9.0
Instant message
NetSupport Manager
10.0
Symantec pcAnywhere (Discontinued)
Remote management of servers & workstations
NetSupport Manager
10.0
Symantec pcAnywhere (Discontinued)
Centralized management dashboard
NetSupport Manager
10.0
Symantec pcAnywhere (Discontinued)
Annotations
NetSupport Manager
10.0
Symantec pcAnywhere (Discontinued)
Monitoring and Alerts
NetSupport Manager
10.0
Symantec pcAnywhere (Discontinued)
Multi-platform remote control
NetSupport Manager
10.0
Symantec pcAnywhere (Discontinued)
Over-the-Internet remote session
NetSupport Manager
Symantec pcAnywhere (Discontinued)
9.0

Pros

NetSupport Manager

  • Remote administration to all Network PCs
  • Application deployment
  • Inventory
  • Console capabilities
  • File Transfer
Miguel Nuñez | TrustRadius Reviewer

Symantec pcAnywhere (Discontinued)

  • Multiple connections
  • Cross-platform
  • Decent UX
Anonymous | TrustRadius Reviewer

Cons

NetSupport Manager

  • Integrations, it would be nice to see it integrate with an aplication like Microsoft SCCM
Miguel Nuñez | TrustRadius Reviewer

Symantec pcAnywhere (Discontinued)

  • Sometimes it is too slow
  • Consumes too much bandwidth
Anonymous | TrustRadius Reviewer

Alternatives Considered

NetSupport Manager

I think NSM does not have a rival when you truly use all of its capabilities. It has the flexibility of an application developed for multiplatform support and allows you to remote control any device at your reach. It has a file transfer feature that truly works and a complete system inventory in which you can set up smart alerts, voice, and chat capabilities to connect with the affected user.
Miguel Nuñez | TrustRadius Reviewer

Symantec pcAnywhere (Discontinued)

[We chose Synamtec pcAnywhere because] its embedded both-direction encryption exceeds the industry requirements.
Anonymous | TrustRadius Reviewer

Return on Investment

NetSupport Manager

  • NSM allowed us to quickly update our core applications to minimize downtime.
  • NSM allowed us to perform better and faster support to our end users.
  • NSM allowed us to perform complex tasks remotely.
Miguel Nuñez | TrustRadius Reviewer

Symantec pcAnywhere (Discontinued)

  • It allows us to comply with the latest safe browsing requirements.
Anonymous | TrustRadius Reviewer

Pricing Details

NetSupport Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Symantec pcAnywhere (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

NetSupport Manager
10.0
Symantec pcAnywhere (Discontinued)
7.0

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