Netvault Backup vs. NinjaOne

If you are using NV for backups and restores, it does the job very well. You can rely on the functions and time it as you prefer it to be executed. They have a great plug-in library which provides integrations of many applications and many databases. The updated versions support better job creations and restorations. You can easily depend on your backups without a hassle. However if you go ahead with its advanced features, you many need further support. Would not recommend using the Cleaning Tape module.There are issues in the reports provided. Also you may face with disk latency issues.

Incentivized

If you are looking for an affordable solution to RMM that just works, you should consider using NinjaOne. Their platform allows you to lock down the installation and prevent uninstallation by end users, it allows for direct ticket integration within the sys tray icon, and it is a very consistent product that will stay running when it is in use. That is not always the case with RMM solutions and for the price, NinjaOne is great.

• Rapid recovery helping in data protection.
• Daily backup of entire physical and storage environments.
• Supported on Windows, Linux, VMware, Unix and HyperV platforms.
• Backup different file servers on SQL

Incentivized

• Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
• Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
• OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
• Support: NinjaOne support is always very prompt and helpful.
• Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
• Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.

Incentivized

• Smartdisk disconnect oftenly.
• Web interface can be improved as it is clunky and looks outdated.
• User guides and support services need to be improved.
• Limited with VMWare plugin.

Incentivized

• NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
• I would like it if NinjaOne also provided an MDM solution.
• It would be nice is NinjaOne could integrate a PAM solution as well.

Incentivized

I have not had any real issues with NinjaOne and as long as it keeps doing what it is meant to do, I do not plan on looking elsewhere. I need software to be stable and NinjaOne is stable.

Incentivized

Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.

Incentivized

Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.

Incentivized

Pricing was on point with our requirement. A great deal compared to the other products we evaluated. We had recommendations from existing users in the region. Since our requirement was basic backups and restores and NV provided that, we were compelled to go with it as the implementation was very very easy.

Incentivized

NinjaOne has more overall features than these competitors bundled in their package. Both of these other products have separate add-ons that will accomplish the additional features that NinjaOne bundles in. While it seems that both may be slightly more powerful when it comes to the overall RMM software, NinjaOne has a much cleaner UI and makes it much easier to work in. NinjaOne also seems to always be growing and implementing solutions that customer ask for, without any additional up-charges. These competitors seem to have their finished product and additional add-ons like ticketing are completely separate offerings that are both separate charges and a completely different product all together

Incentivized

• Highly reliable system backups
• Great pricing compared to competitors.
• Manual interference has gone down from almost 40% to initiate backups/recoveries.

Incentivized

• Seeing as how we are a remote/hybrid workforce, using NinjaOne has saved us hundreds of hours in remote management.
• If we did not use Ninja and then migrated to using Ninja, it would pay for itself in one or two months for a whole years worth of costs!

Incentivized