Kaseya VSA vs. Netwrix Auditor

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Kaseya VSA
Score 7.9 out of 10
N/A
Kaseya Virtual System Administrator (VSA) is a cloud-based Remote Monitoring and Management software. VSA unifies the monitoring of system infrastructure and endpoints and is designed for use by IT teams and MSP’s. It offers a robust crowd-source automation scripts library, as well as antivirus and malware capabilities with real-time threat alerts.N/A
Netwrix Auditor
Score 8.6 out of 10
N/A
Netwrix Auditor is designed to enable auditing of the broadest variety of IT systems, including Active Directory, Exchange, file servers, SharePoint, SQL Server, VMware and Windows Server. It also supports monitoring of privileged user activity in all other systems. According to the vendor, Netwrix Auditor eliminates these blind spots by delivering complete visibility into all changes to system configurations, content and permissions across the IT infrastructure. Moreover, Netwrix…N/A
Pricing
Kaseya VSANetwrix Auditor
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Kaseya VSANetwrix Auditor
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Kaseya VSANetwrix Auditor
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Kaseya VSA
5.3
12 Ratings
32% below category average
Netwrix Auditor
-
Ratings
Remote monitoring5.812 Ratings00 Ratings
Network device monitoring5.312 Ratings00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Kaseya VSA
7.3
11 Ratings
2% above category average
Netwrix Auditor
-
Ratings
Patch Management7.411 Ratings00 Ratings
Policy-based automation8.911 Ratings00 Ratings
Best Alternatives
Kaseya VSANetwrix Auditor
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Score 7.0 out of 10
Medium-sized Companies
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Enterprises

No answers on this topic

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Score 7.0 out of 10
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User Ratings
Kaseya VSANetwrix Auditor
Likelihood to Recommend
9.5
(29 ratings)
8.2
(19 ratings)
Likelihood to Renew
10.0
(1 ratings)
8.0
(1 ratings)
Usability
-
(0 ratings)
8.0
(1 ratings)
Support Rating
5.5
(8 ratings)
8.6
(3 ratings)
Implementation Rating
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
Kaseya VSANetwrix Auditor
Likelihood to Recommend
Kaseya
If the software functioned as it was intended, it would be probably a 7 out of 10. It lacks the majority of customization that SolarWinds N-central supplies, but also supports some customization that other solutions we have tried do not. Again, if the software didn't consistently break, the ability to implement automated scripting via PowerShell and the capacity to manage 10+ endpoints at once in different windows is great.
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Netwrix
Netwrix [Auditor] is a great tool for any SysAdmin no matter the company size. Licensing is determined by users, not employee count, and that makes it a great product from a small business to an enterprise application. The time savings coupled with the increased productivity is a key factor is determining this tool over other products.
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Pros
Kaseya
  • Being able to see systems that are not within the local network allows us to be able to troubleshoot and work with the end users no matter where they are or where we are as it is cloud based.
  • Several functions can be "automated" so staff do not have to keep going back and scanning for updates, push Windows updates and or push sensor updates.
  • VSA offers a variety of system information about all of the assets that have the endpoints installed on them so we can easily see the system specs without having to actually connect to them and pull up the SysInfo on each unit.
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Netwrix
  • Netwrix Auditor performs the audit collection process in a method that does not burden the systems it is auditing. It usually just pulls the log and event logs data from the machine it is auditing and then performs the extraction of the information in these files on the Netwrix Auditor server. This reducing the audit processes to only pulling log data from the server but does not keep the server busy processing the data.
  • Once the log data has been pulled from a server being audited, Netwrix will store the log data in a compressed form in its Long Term Archive. This allows the database to be kept smaller than the all the data being kept in the Log Term Archive and therefore makes creating reports much faster since the database is not as big as it could be.
  • Since Netwrix Auditor uses standard Microsoft SQL Server and SQL Server Reporting Services (SSRS) to perform reporting, working with the results of the audit is much easier. Anyone who knows SQL Server and SSRS can work with the data and create their own reports.
  • The predefined reports that come with Netwrix Auditor cover most of the items required to properly report on the status of a system. They have many predefined reports for FedRamp, PCI, HIPPA, and other compliance regulations.
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Cons
Kaseya
  • Support - Like all other competitors support is OK but the product is robust enough to reduce support requirements.
  • Customer Service - another team that is a bit poor especially when the issue involves multiple departments. Otherwise, the direct rep is very friendly and professional.
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Netwrix
  • There is a bit of a learning curve. The interface is fairly intuitive, but I think there is room for improvement.
  • There is a LOT of functionality which can be quite overwhelming at first, but in and of itself, not a bad thing.
  • I think this software would benefit from a "Simple" mode and "Advanced" mode. This would ease the learning curve a bit.
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Likelihood to Renew
Kaseya
Excellent product with easy learning curve
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Netwrix
We have renewed already the licensing of the product minus SQL Server and Oracle Database because the organisation believes the modules are very expensive and have identified a different product for auditing Databases Other modules are very important like the User Activity monitor, AD queries that we can not get from the native AD itself or you have to run complicated powershell scripts! Easy to use interface Pre-defined Reports Easy way to subscribe to important alerts e.g Privilege account group membership changes
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Usability
Kaseya
No answers on this topic
Netwrix
The product has user friend pre-defined queries which takes off the stress and horrors of having to query Active Directory with complex Powershell scripts! You can subscribe to certain functions when they are done and you get an alert e.g privileged accounts actions and you don't need to have programming skills The product has a desktop version of the software and donot have to login to the server all the time you need to use it. You can see very fast the posture of your environment of the overview screen and deduce what exactly is wrong and what has to be done
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Support Rating
Kaseya
It was lots of back and forth email communication whenever I tried to solve my connection issues. I would send them detailed logs of the date, time, computer, and more of when I was experiencing connection issues. All I would get is an email back a few days later saying that they didn't find an issue in the service
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Netwrix
Customer support has always been fast and helpful when we run into any issues. The smaller issues are usually resolved within a day or two. It is great support and I feel like I am in good hands anytime an issue comes up. However, we don't run into many issues
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Implementation Rating
Kaseya
No answers on this topic
Netwrix
Make sure you trial the software and understand the fundamentals of each module that you are interested in Make sure you get the buy in from both Management and most importantly your team members (the product users) for a successful implementation Watch the webinars of the product from the product website
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Alternatives Considered
Kaseya
There are other products that do some of what Kaseya does, but I've not personally worked with another product that does everything Kaseya does. Sure there are plenty of remote control products, but products that do as much as Kaseya are few and far between. Hard to go wrong with the sheer scope of functionality!
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Netwrix
I can only compare it to SolarWinds. Their similar products have larger foot prints and seem a little clumsy in comparison. The Netwrix product turns on a lot of the auditing options that were required for the product to work properly where it seemed I had to do a lot of manual tweeking with the SolarWinds product.
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Return on Investment
Kaseya
  • It has increased the efficiency of operational tasks for our technicians
  • It has change the speed at which we are able to deploy updates and software patches
  • It caused us to spend additional money on more security tools due to concern from breaches
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Netwrix
  • 2 men 4 four rule is eliminated.
  • System administrators are on their toes now and very attentive before performing and change.
  • Change management is followed properly.
  • Compliance is implemented as it should be.
  • Housekeeping of servers is done.
  • AD users maintained well.
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ScreenShots

Netwrix Auditor Screenshots

Screenshot of Full visibility into changes to critical IT systemsScreenshot of Out-of-the-box Compliance ReportsScreenshot of Customized Reports On-Demand and Easy Data Search