Neustar UltraDNS vs NS1

Likelihood to Recommend

I think it is best when you might need a lot of detail. I wouldn't suggest this for sharing with an end user.

Small Business Owner

JRD AppsInternet, 1-10 employees

NS1 is great for high performance or geographically load balanced DNS needs for an enterprise product. The variety of different services and integrations make the product highly configurable and the great monitoring systems, including integrations with PagerDuty, etc., allow for an operation to easily watch for issues. NS1 is overkill for flat, easy to define, and static DNS solutions that won't use all of its advanced features.

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Stephen Groat

Senior Security Engineer

TealiumMarketing and Advertising, 201-500 employees

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Pros

Speed
Reliability
Resilience

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Verified User

Engineer in Information Technology

Logistics and Supply Chain Company, 201-500 employees

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Excellent uptime and performance, allowing for consistent and fast resolution
A strong customer-focused feature set that continually evolves
Excellent API support and infrastructure as code support through Terraform

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Stephen Groat

Senior Security Engineer

TealiumMarketing and Advertising, 201-500 employees

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Cons

I'm pretty happy with it as is.

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John Dykstra

Small Business Owner

JRD AppsInternet, 1-10 employees

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Terraform provider has bugs and NS1 is relying on a new release of Terraform (0.12) to fix the issues
Expensive
Some difficulty getting live customer support

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Stephen Groat

Senior Security Engineer

TealiumMarketing and Advertising, 201-500 employees

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Usability

Neustar UltraDNS 9.0

Based on 1 answer

I haven't had any problems.

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John Dykstra

Small Business Owner

JRD AppsInternet, 1-10 employees

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No score

No answers yet

No answers on this topic

Support Rating

Neustar UltraDNS 8.4

Based on 2 answers

On a rare occasion that we call for support, more like a HOW-TO type of thing, it is a live person, prompt, courteous and knowledgeable.

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Verified User

Engineer in Information Technology

Logistics and Supply Chain Company, 201-500 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

We read reviews and had a demo. That suited us well.

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Verified User

Engineer in Information Technology

Logistics and Supply Chain Company, 201-500 employees

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The primary comparison was between NS1 and Route 53. The more advanced features and better performance of NS1 made the choice clear. Also, moving some services to a different vendor prevents vendor lock-in. Route 53 has great features and is easy to configure as well as a Terraform provider support for infrastructure as code practices, but the performance of NS1 was much better.

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Stephen Groat

Senior Security Engineer

TealiumMarketing and Advertising, 201-500 employees

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Return on Investment

I like their free offerings.

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John Dykstra

Small Business Owner

JRD AppsInternet, 1-10 employees

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Improvement in uptime and resolution times
Expensive
Helps to continue our move to complete infrastructure as code

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Stephen Groat

Senior Security Engineer

TealiumMarketing and Advertising, 201-500 employees

View all 1 answers on this topic

Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No