Neustar UltraDNS vs Oracle Dyn Managed DNS

Likelihood to Recommend

I think it is best when you might need a lot of detail. I wouldn't suggest this for sharing with an end user.

Small Business Owner

JRD AppsInternet, 1-10 employees

Oracle managed DNS becomes very heavy when there is an ample amount of DNS being managed. However, the DNS creation and updating takes very less time to propagate and is very easy to use. So, for an organization, where there is a modest amount of DNS to manage, it works very well and gives a splendid experience. So, considering the complexity of managing the DNS for an IT company Oracle Dyn managed DNS is the best option to opt.

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Dhruvan Tanna

SRE

Crest Data SystemsInformation Technology and Services, 201-500 employees

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Pros

Speed
Reliability
Resilience

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Verified User

Engineer in Information Technology

Logistics and Supply Chain Company, 201-500 employees

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The portal management is very easy to use in comparison to other companies for DNS management.
The have expert mode that allows for multiple edits on records and allows you to make notes for each edit on a zone.
The have TTLs that are as low as 30 seconds.

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Verified User

Engineer in Information Technology

Education Management Company, 1001-5000 employees

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Cons

I'm pretty happy with it as is.

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John Dykstra

Small Business Owner

JRD AppsInternet, 1-10 employees

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Simpler billing interface
More responsive sales team to provide relevant QBRs to ensure proper and best practice use of the product/platform
Integration of the Dyn ECT Managed DNS with Dyn Domain Registration would be a nice feature as currently I have to manage two consoles and billing accounts.

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Verified User

Advisor in Information Technology

Retail Company, 201-500 employees

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Usability

Neustar UltraDNS 9.0

Based on 1 answer

I haven't had any problems.

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John Dykstra

Small Business Owner

JRD AppsInternet, 1-10 employees

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Oracle Dyn Managed DNS 8.5

Based on 101 answers

This is the only real gripe we have with Dyn; their web-UI can be remarkably painful to use.In the "simple" editor, DNS records are arranged in a kind of "node" view, where each record is a node and any records of the same name or longer (i.e. all records called "record.example.com" or "other.record.example.com") fall under it. This creates an odd sort of hierarchical view that's not really representative of the zone file.The "expert" editor doesn't have an actual delete button, just a checkbox. If you want to update conflicting record types (for example, replacing an A record with a CNAME) you have to check the box for the record being deleted, save changes, create the new record, save changes, and finally publish changes.Dyn uses a publish model for changes, where all changes you make are staged and can be reverted or published all at once. This is fine, except that the publish/revert dialog is in a different page. This is nice when you have many changes, but very annoying when you're changing just one or two records across multiple zones.These are relatively minor issues in an otherwise good platform; annoyances more than deal breakers.

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Verified User

Engineer in Information Technology

Photography Company, 501-1000 employees

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Support Rating

Neustar UltraDNS 8.4

Based on 2 answers

On a rare occasion that we call for support, more like a HOW-TO type of thing, it is a live person, prompt, courteous and knowledgeable.

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Verified User

Engineer in Information Technology

Logistics and Supply Chain Company, 201-500 employees

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Oracle Dyn Managed DNS 8.6

Based on 100 answers

Haven't had a need to work with the support team and DYN to date. The system has always done what we needed and the support documentation is straightforward and has answered any questions that we have had. They provide updates if there are ever any issues in a timely manner and make sure everyone knows what is going on.

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Verified User

Director in Engineering

Education Management Company, 51-200 employees

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Alternatives Considered

We read reviews and had a demo. That suited us well.

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Verified User

Engineer in Information Technology

Logistics and Supply Chain Company, 201-500 employees

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AWS Route 53 did not allow us to be specific enough in how we segment global traffic. It only allows you to select continents or large segments of the world. Also, we currently host all of our infrastructure with AWS and felt if something were to go wrong there, we should be able to quickly change our DNS to point somewhere else if needed.

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Justin Rupp

Senior Systems Ninja

GlobalGivingPhilanthropy, 51-200 employees

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Return on Investment

I like their free offerings.

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John Dykstra

Small Business Owner

JRD AppsInternet, 1-10 employees

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For the law firm its being used for, it keeps their remote users working. For law firms, time is money, usually every 15 minutes lost can be a big deal to them.
Sometimes it has switched when its not supposed to, and causes downtime. No real way to inform users when the switch is happening, it would be great to have an email alert we can not only send to ourselves but a notification to primary and technical partners in the firm so they don't have to yell at us like something is broken, instead they are aware it had to change.

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William Burnette

Level 2 Network Engineer

Hilltop Consultants, Inc.Information Technology and Services, 51-200 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No