What users are saying about
1 Ratings
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Score 7 out of 100
3 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

Neustar Webmetrics

If you need to gauge whether your site is up or down, then Neustar will give you exactly what you are looking for. However, if you need more granularity for specific application or sub-systems and their functionality, this product will need to be subsidized with other applications that provide more data or information on how individual components or systems are working.
Tyler Twitchell | TrustRadius Reviewer

Panda Systems Management

Panda Systems Management is well suited for small to medium sized organizations looking for a tool to centralize asset management not only physical but also assist with rapid deployment of patches, applications, etc. It proves also to be very beneficial as permits (to and extent) to do troubleshooting without interfering or interrupting end users.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Monitoring Tasks

Neustar Webmetrics
7.5
Panda Systems Management
8.4
Remote monitoring
Neustar Webmetrics
8.0
Panda Systems Management
9.0
Automated alerts and notifications
Neustar Webmetrics
7.0
Panda Systems Management
8.0
Network device monitoring
Neustar Webmetrics
Panda Systems Management
8.0
Multiple Server Monitoring
Neustar Webmetrics
Panda Systems Management
8.0
Multi-device monitoring
Neustar Webmetrics
Panda Systems Management
9.0

Reporting

Neustar Webmetrics
6.3
Panda Systems Management
8.2
Performance data reports
Neustar Webmetrics
9.0
Panda Systems Management
8.5
Customizable reporting
Neustar Webmetrics
5.0
Panda Systems Management
8.5
Data visualization
Neustar Webmetrics
5.0
Panda Systems Management
8.5
Risk analysis
Neustar Webmetrics
Panda Systems Management
7.5

Security

Neustar Webmetrics
7.0
Panda Systems Management
8.0
Adinistraor access control
Neustar Webmetrics
7.0
Panda Systems Management
10.0
Antivirus and malware management
Neustar Webmetrics
Panda Systems Management
6.0

Management Tasks

Neustar Webmetrics
Panda Systems Management
7.3
Patch Management
Neustar Webmetrics
Panda Systems Management
4.5
Service configuration management
Neustar Webmetrics
Panda Systems Management
8.0
Software and hardware inventory
Neustar Webmetrics
Panda Systems Management
9.5
Policy-based automation
Neustar Webmetrics
Panda Systems Management
7.0

Pros

Neustar Webmetrics

  • It allows access to a history of checks, how much time they took, and if any errors were detected.
  • It can alert several people, or many in a group, for information related to the application availability.
  • When drilling down into the check, the logs can pinpoint the exact time and code events and how long each step took to respond.
Tyler Twitchell | TrustRadius Reviewer

Panda Systems Management

  • Remote access. It's as good as any other on the market. It also allows for RDP connections which is a nice feature.
  • Inventory management. We get some great insight from the reports we can run.
  • Quick Jobs. If there's an app or service you use, there may be a quick job to install and update it remotely.
Anonymous | TrustRadius Reviewer

Cons

Neustar Webmetrics

  • The interface can be buggy.
  • We have experienced false positives of a system outage that was not accurate.
  • It's not a true measure of system performance or uptime, but simply judges up or down from a holistic view.
Tyler Twitchell | TrustRadius Reviewer

Panda Systems Management

  • More intuitive UI
  • Better integration with Windows and Windows Update
Anonymous | TrustRadius Reviewer

Support Rating

Neustar Webmetrics

No score
No answers yet
No answers on this topic

Panda Systems Management

Panda Systems Management 7.5
Based on 4 answers
We have not had much trouble with Panda Systems Management. They've been fairly responsive, and do take suggestions. The onboarding process was smooth and about as easy as they could make it. There are times when it does take a while for them to respond, but they usually do respond within a few hours at worst.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Neustar Webmetrics

To be honest, I am not certain why this product was initially chosen over other products. It was being used when I started working at a new job. I was trained on its use and focused on tracking issues when an alert was given. There are many products that can be used for monitoring site uptime. Neustar definitely has its uses for monitoring if a site is up or down, but its lack of granularity can turn some away.
Tyler Twitchell | TrustRadius Reviewer

Panda Systems Management

Much easier solution to use (by a ten fold), very intuitive user interface even for inexperience users... does not require on prem server because is cloud based
Anonymous | TrustRadius Reviewer

Return on Investment

Neustar Webmetrics

  • Our company at one time gauged overall system uptime using Neustar WebMetrics to provide this data
  • Due to the limitations with the applications ability to show system functionality and uptime we have begun using other methods for determining system uptime for our customers.
  • The interface can be a bit tricky to understand during first use. There is somewhat of a learning curve.
Tyler Twitchell | TrustRadius Reviewer

Panda Systems Management

  • It's allowed us to be more proactive when it comes to things. We can keep an eye on computers that may need replacement. It was a lifesaver when updating to Windows 10.
  • It saves so much time compared to our previous remote software, GoToAssist. While I think GoToAssist may be a bit more solid when in action, there's too much setup time, even with unattended access. Panda is click and go.
  • Remote command prompt has also been a lifesaver, and nonintrusive for the user. The users think we are magic.
Anonymous | TrustRadius Reviewer

Pricing Details

Neustar Webmetrics

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Panda Systems Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Neustar Webmetrics
7.0
Panda Systems Management
7.5

Support Rating

Neustar Webmetrics
Panda Systems Management
7.5

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