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Top Rated
505 Ratings
1 Ratings
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Score 7 out of 100

SolarWinds Server & Application Monitor

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Top Rated
505 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Likelihood to Recommend

Neustar Webmetrics

If you need to gauge whether your site is up or down, then Neustar will give you exactly what you are looking for. However, if you need more granularity for specific application or sub-systems and their functionality, this product will need to be subsidized with other applications that provide more data or information on how individual components or systems are working.
Tyler Twitchell | TrustRadius Reviewer

SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor is well suited for the environment where we need to monitor infrastructure architecture and applications purchased from other vendors. It is not suitable to monitor the applications made by the organization itself as it doesn't give full stack trace and is unable to monitor business transactions.
Devbrath Pant | TrustRadius Reviewer

Feature Rating Comparison

Monitoring Tasks

Neustar Webmetrics
7.5
SolarWinds Server & Application Monitor
Remote monitoring
Neustar Webmetrics
8.0
SolarWinds Server & Application Monitor
Automated alerts and notifications
Neustar Webmetrics
7.0
SolarWinds Server & Application Monitor

Reporting

Neustar Webmetrics
6.3
SolarWinds Server & Application Monitor
Performance data reports
Neustar Webmetrics
9.0
SolarWinds Server & Application Monitor
Customizable reporting
Neustar Webmetrics
5.0
SolarWinds Server & Application Monitor
Data visualization
Neustar Webmetrics
5.0
SolarWinds Server & Application Monitor

Security

Neustar Webmetrics
7.0
SolarWinds Server & Application Monitor
Adinistraor access control
Neustar Webmetrics
7.0
SolarWinds Server & Application Monitor

Application Performance Management

Neustar Webmetrics
SolarWinds Server & Application Monitor
8.2
Application monitoring
Neustar Webmetrics
SolarWinds Server & Application Monitor
8.7
Database monitoring
Neustar Webmetrics
SolarWinds Server & Application Monitor
7.9
Threshold alerts
Neustar Webmetrics
SolarWinds Server & Application Monitor
8.6
Predictive capabilities
Neustar Webmetrics
SolarWinds Server & Application Monitor
7.8
Application performance management console
Neustar Webmetrics
SolarWinds Server & Application Monitor
8.1
Collaboration tools
Neustar Webmetrics
SolarWinds Server & Application Monitor
7.1
Out-of-the box templates to monitor applications
Neustar Webmetrics
SolarWinds Server & Application Monitor
7.9
Application dependency mapping and thresholding
Neustar Webmetrics
SolarWinds Server & Application Monitor
7.8
Virtualization monitoring
Neustar Webmetrics
SolarWinds Server & Application Monitor
8.3
Server availability and performance monitoring
Neustar Webmetrics
SolarWinds Server & Application Monitor
9.2
Server usage monitoring and capacity forecasting
Neustar Webmetrics
SolarWinds Server & Application Monitor
8.5
IT Asset Discovery
Neustar Webmetrics
SolarWinds Server & Application Monitor
8.4

Pros

Neustar Webmetrics

  • It allows access to a history of checks, how much time they took, and if any errors were detected.
  • It can alert several people, or many in a group, for information related to the application availability.
  • When drilling down into the check, the logs can pinpoint the exact time and code events and how long each step took to respond.
Tyler Twitchell | TrustRadius Reviewer

SolarWinds Server & Application Monitor

  • It integrates with MS Windows, so you can keep track of services, processes or nic utilization/bandwidth.
  • You can also view the history of a lot of the monitor you choose. It can be helpful to isolate an issue if it's happening at a regular interval.
  • Linux and non-Windows OSs are supported using SNMP and even an agent if want to take advantage of other Solarwinds features.
  • It plays nice with other software, so you won't have conflicts with monitoring. Always a plus if more than one team is looking at data on the host.
Fernando Villamil | TrustRadius Reviewer

Cons

Neustar Webmetrics

  • The interface can be buggy.
  • We have experienced false positives of a system outage that was not accurate.
  • It's not a true measure of system performance or uptime, but simply judges up or down from a holistic view.
Tyler Twitchell | TrustRadius Reviewer

SolarWinds Server & Application Monitor

  • I would much like to see the modules sold in categorically grouped bundles, such as a networking bundle which would include all modules relating to the network.
  • Would love to see an addition of an API or something like that to connect to VMware Vcenters.
  • Found that if you acknowledge alerts, it makes it very difficult to remediate them inside of the program.
John-John Reyes Figueroa | TrustRadius Reviewer

Likelihood to Renew

Neustar Webmetrics

No score
No answers yet
No answers on this topic

SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor 8.8
Based on 10 answers
Easy to use and they keep expanding on its functionality. We also have a good relationship with them. Rarely have issues or need to contact support.
Ryhlen Schoeberl | TrustRadius Reviewer

Usability

Neustar Webmetrics

No score
No answers yet
No answers on this topic

SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor 8.9
Based on 14 answers
What makes this product great is that it is easy to setup and configure. Many products are very time consuming to get setup and implement. This leads to a delay in their use, and slow adoption. Because of the ease of use of Solarwinds we have gotten a lot of use out of it.
Ryan Andrus | TrustRadius Reviewer

Support Rating

Neustar Webmetrics

No score
No answers yet
No answers on this topic

SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor 8.5
Based on 10 answers
We talk to a initial person and they may not be specialized in what we are trying to resolve. They then have to call back or have someone call back after that person is free from working on another issue with another customer.
Erron Walter | TrustRadius Reviewer

Alternatives Considered

Neustar Webmetrics

To be honest, I am not certain why this product was initially chosen over other products. It was being used when I started working at a new job. I was trained on its use and focused on tracking issues when an alert was given. There are many products that can be used for monitoring site uptime. Neustar definitely has its uses for monitoring if a site is up or down, but its lack of granularity can turn some away.
Tyler Twitchell | TrustRadius Reviewer

SolarWinds Server & Application Monitor

The tool does what it says, and gives you great insight into your environment. Out of all the SolarWinds products that I have used over the years, my top two are SolarWinds Server & Application Monitor and N-Able. Depending on your business needs, either will do the job, but it depends on your use case. For me, I like to work remote, be able to diagnose issues quickly, and fix issues from anywhere that I have an internet connection.
Daniel Stinson | TrustRadius Reviewer

Return on Investment

Neustar Webmetrics

  • Our company at one time gauged overall system uptime using Neustar WebMetrics to provide this data
  • Due to the limitations with the applications ability to show system functionality and uptime we have begun using other methods for determining system uptime for our customers.
  • The interface can be a bit tricky to understand during first use. There is somewhat of a learning curve.
Tyler Twitchell | TrustRadius Reviewer

SolarWinds Server & Application Monitor

  • One of the biggest areas of ROI is for our DBA, with the combination of SAM and DPA we have been able to streamline the maintenance and troubleshooting of applications. On several instances, it has taken us probably less than 5 minutes to tell supervisors where the issue lies when something is not working.
  • The second area that it helps is helping us see trends on our servers to know if we need to address specific areas of growth to ensure continued productivity and smooth operations.
  • Initially this was not part of our "initial" purchase with SolarWinds, however, now it is definitely one of the core SolarWinds modules that are used on a daily basis to assist in monitoring our network.
Nate Nettrouer | TrustRadius Reviewer

Screenshots

Pricing Details

Neustar Webmetrics

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SolarWinds Server & Application Monitor

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Neustar Webmetrics
7.0
SolarWinds Server & Application Monitor
8.5

Likelihood to Renew

Neustar Webmetrics
SolarWinds Server & Application Monitor
8.8

Usability

Neustar Webmetrics
SolarWinds Server & Application Monitor
8.9

Reliability and Availability

Neustar Webmetrics
SolarWinds Server & Application Monitor
5.5

Performance

Neustar Webmetrics
SolarWinds Server & Application Monitor
5.5

Support Rating

Neustar Webmetrics
SolarWinds Server & Application Monitor
8.5

Implementation Rating

Neustar Webmetrics
SolarWinds Server & Application Monitor
6.4

Scalability

Neustar Webmetrics
SolarWinds Server & Application Monitor
7.3

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