<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
622 Ratings
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7 out of 100

SolarWinds Server & Application Monitor

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
622 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Feature Set Ratings

    Monitoring Tasks

    7.5

    Neustar Webmetrics

    75%

    SolarWinds Server & Application Monitor

    Feature Set Not Supported
    N/A
    Neustar Webmetrics ranks higher in 2/2 features

    Remote monitoring

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Automated alerts and notifications

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Reporting

    6.3

    Neustar Webmetrics

    63%

    SolarWinds Server & Application Monitor

    Feature Set Not Supported
    N/A
    Neustar Webmetrics ranks higher in 3/3 features

    Performance data reports

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Customizable reporting

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Data visualization

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Security

    7.0

    Neustar Webmetrics

    70%

    SolarWinds Server & Application Monitor

    Feature Set Not Supported
    N/A
    Neustar Webmetrics ranks higher in 1/1 features

    Administrator access control

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Application Performance Management

    Neustar Webmetrics

    Feature Set Not Supported
    N/A
    8.7

    SolarWinds Server & Application Monitor

    87%
    SolarWinds Server & Application Monitor ranks higher in 12/12 features

    Application monitoring

    N/A
    0 Ratings
    9.1
    91%
    268 Ratings

    Database monitoring

    N/A
    0 Ratings
    8.4
    84%
    233 Ratings

    Threshold alerts

    N/A
    0 Ratings
    9.2
    92%
    273 Ratings

    Predictive capabilities

    N/A
    0 Ratings
    8.1
    81%
    218 Ratings

    Application performance management console

    N/A
    0 Ratings
    8.3
    83%
    242 Ratings

    Collaboration tools

    N/A
    0 Ratings
    8.0
    80%
    149 Ratings

    Out-of-the box templates to monitor applications

    N/A
    0 Ratings
    8.4
    84%
    258 Ratings

    Application dependency mapping and thresholding

    N/A
    0 Ratings
    8.7
    87%
    219 Ratings

    Virtualization monitoring

    N/A
    0 Ratings
    9.3
    93%
    237 Ratings

    Server availability and performance monitoring

    N/A
    0 Ratings
    9.5
    95%
    272 Ratings

    Server usage monitoring and capacity forecasting

    N/A
    0 Ratings
    8.9
    89%
    253 Ratings

    IT Asset Discovery

    N/A
    0 Ratings
    8.5
    85%
    202 Ratings

    Attribute Ratings

    • SolarWinds Server & Application Monitor is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    7.0

    Neustar Webmetrics

    70%
    1 Rating
    9.1

    SolarWinds Server & Application Monitor

    91%
    279 Ratings

    Likelihood to Renew

    Neustar Webmetrics

    N/A
    0 Ratings
    8.7

    SolarWinds Server & Application Monitor

    87%
    10 Ratings

    Usability

    Neustar Webmetrics

    N/A
    0 Ratings
    8.7

    SolarWinds Server & Application Monitor

    87%
    30 Ratings

    Availability

    Neustar Webmetrics

    N/A
    0 Ratings
    8.1

    SolarWinds Server & Application Monitor

    81%
    4 Ratings

    Performance

    Neustar Webmetrics

    N/A
    0 Ratings
    5.5

    SolarWinds Server & Application Monitor

    55%
    4 Ratings

    Support Rating

    Neustar Webmetrics

    N/A
    0 Ratings
    8.6

    SolarWinds Server & Application Monitor

    86%
    31 Ratings

    Online Training

    Neustar Webmetrics

    N/A
    0 Ratings
    4.5

    SolarWinds Server & Application Monitor

    45%
    1 Rating

    Implementation Rating

    Neustar Webmetrics

    N/A
    0 Ratings
    4.5

    SolarWinds Server & Application Monitor

    45%
    5 Ratings

    Product Scalability

    Neustar Webmetrics

    N/A
    0 Ratings
    8.1

    SolarWinds Server & Application Monitor

    81%
    3 Ratings

    Likelihood to Recommend

    Neustar Webmetrics

    If you need to gauge whether your site is up or down, then Neustar will give you exactly what you are looking for. However, if you need more granularity for specific application or sub-systems and their functionality, this product will need to be subsidized with other applications that provide more data or information on how individual components or systems are working.
    Tyler Twitchell | TrustRadius Reviewer

    SolarWinds Server & Application Monitor

    A company that has already invested in the SolarWinds ecosystem can drive additional value by adding Server & Application Monitor. Installing and configuring the additional functionality of SAM can prove to be a very worthwhile investment in most situations. Templates for canned software make the setup quick and efficient. Companies that leverage multi-tiered/in-house applications or require precise details of performance across an entire stack will want to look at solutions from other vendors.
    Mike Hochstein | TrustRadius Reviewer

    Pros

    Neustar Webmetrics

    • It allows access to a history of checks, how much time they took, and if any errors were detected.
    • It can alert several people, or many in a group, for information related to the application availability.
    • When drilling down into the check, the logs can pinpoint the exact time and code events and how long each step took to respond.
    Tyler Twitchell | TrustRadius Reviewer

    SolarWinds Server & Application Monitor

    • Monitor Azure Cloud Severs- We use SolarWinds SAM to monitor Active Directory and DNS on Several DCs published on Azure Cloud.
    • Monitor Hyper V and VMware - SolarWinds SAM monitors applications on both Hyper V and VMware, while also monitoring the physical host machines.
    • It also helps us monitor Warranty expiration for physical servers.
    Anonymous | TrustRadius Reviewer

    Cons

    Neustar Webmetrics

    • The interface can be buggy.
    • We have experienced false positives of a system outage that was not accurate.
    • It's not a true measure of system performance or uptime, but simply judges up or down from a holistic view.
    Tyler Twitchell | TrustRadius Reviewer

    SolarWinds Server & Application Monitor

    • The get the best out of it requires a decent amount of knowledge of the product. In saying that, you could absolutely get the basics up and running using their how-to's and built in wizards, and with continual use find your way around and customise it further to your environment to best serve your organisation/objectives.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Neustar Webmetrics

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    SolarWinds Server & Application Monitor

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Neustar Webmetrics

    No score
    No answers yet
    No answers on this topic

    SolarWinds Server & Application Monitor

    SolarWinds Server & Application Monitor 8.7
    Based on 10 answers
    We are heavily invested in Solarwinds products for a reason. They are generally easy to setup and run with, requiring only some interfacing with support or help articles on rare occasions. They do what we bought them to do and we can't ask for more.
    Derek Benson | TrustRadius Reviewer

    Usability

    Neustar Webmetrics

    No score
    No answers yet
    No answers on this topic

    SolarWinds Server & Application Monitor

    SolarWinds Server & Application Monitor 8.7
    Based on 30 answers
    SolarWinds Server & Application Monitor is quite easy to use and super versatile. It allows you to do just about anything you can through premade templates or through scripting. You can use an agent on the servers if you want to, or you can monitor through WMI or SNMP credentials. You can customize thresholds for alerting quickly, and you can configure alerts to be as complex or as simple as you want.
    Drew Hood | TrustRadius Reviewer

    Reliability and Availability

    Neustar Webmetrics

    No score
    No answers yet
    No answers on this topic

    SolarWinds Server & Application Monitor

    SolarWinds Server & Application Monitor 8.1
    Based on 4 answers
    The tool works and monitors items 24x7, it only requires maintenance a little more frequently due to security fixes in the Windows operating system.
    Rafael Santos | TrustRadius Reviewer

    Performance

    Neustar Webmetrics

    No score
    No answers yet
    No answers on this topic

    SolarWinds Server & Application Monitor

    SolarWinds Server & Application Monitor 5.5
    Based on 4 answers
    The graphical interface and the performance of the database leave a little to be desired, they could be better explored.Some functionality and screens do not work well depending on the browser used. The integrations never had any problems or caused crashes in other systems.
    Rafael Santos | TrustRadius Reviewer

    Support Rating

    Neustar Webmetrics

    No score
    No answers yet
    No answers on this topic

    SolarWinds Server & Application Monitor

    SolarWinds Server & Application Monitor 8.6
    Based on 31 answers
    I think there was only a couple times I had to open a support case for SAM and one time they got multiple engineers on the phone to get a better idea what I was trying to monitor and was able to point me in the best direction to monitor that system.
    Ryhlen Schoeberl | TrustRadius Reviewer

    Online Training

    Neustar Webmetrics

    No score
    No answers yet
    No answers on this topic

    SolarWinds Server & Application Monitor

    SolarWinds Server & Application Monitor 4.5
    Based on 1 answer
    It was sufficient to read their documentation and watch videos.
    Joe Parlett | TrustRadius Reviewer

    Implementation Rating

    Neustar Webmetrics

    No score
    No answers yet
    No answers on this topic

    SolarWinds Server & Application Monitor

    SolarWinds Server & Application Monitor 4.5
    Based on 5 answers
    Make sure SNMP and WMI are configured ahead of time
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Neustar Webmetrics

    To be honest, I am not certain why this product was initially chosen over other products. It was being used when I started working at a new job. I was trained on its use and focused on tracking issues when an alert was given. There are many products that can be used for monitoring site uptime. Neustar definitely has its uses for monitoring if a site is up or down, but its lack of granularity can turn some away.
    Tyler Twitchell | TrustRadius Reviewer

    SolarWinds Server & Application Monitor

    Solarwinds Server & Application Monitor is a great comprehensive monitoring solution. It covers all aspects of monitoring your infrastructure via a modular approach. While other applications can be slightly better at asset management or monitoring one specific application or application suite, Solarwinds Server & Application Monitor does a great job across the board while being extremely flexible and customizable
    Anonymous | TrustRadius Reviewer

    Scalability

    Neustar Webmetrics

    No score
    No answers yet
    No answers on this topic

    SolarWinds Server & Application Monitor

    SolarWinds Server & Application Monitor 8.1
    Based on 3 answers
    It is hard to find the recommended SQL setup and convince others that is the way you should configure the server when you set it up
    Joe Parlett | TrustRadius Reviewer

    Return on Investment

    Neustar Webmetrics

    • Our company at one time gauged overall system uptime using Neustar WebMetrics to provide this data
    • Due to the limitations with the applications ability to show system functionality and uptime we have begun using other methods for determining system uptime for our customers.
    • The interface can be a bit tricky to understand during first use. There is somewhat of a learning curve.
    Tyler Twitchell | TrustRadius Reviewer

    SolarWinds Server & Application Monitor

    • Our business is not IT, but we make money with the services provided by IT. For this reason, if the IT infrastructure does not work, we will suffer.
    • We need to have systems working 24/7, but no one in IT needs to work at night.
    Anonymous | TrustRadius Reviewer

    Screenshots

    Add comparison