What users are saying about
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7 out of 100
Based on 1 reviews and ratings
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.6 out of 100
Based on 14 reviews and ratings
Feature Set Ratings
- SolarWinds Web Performance Monitor (WPM) ranks higher in 3 feature sets: Monitoring Tasks, Reporting, Security
Monitoring Tasks

7.5
Neustar Webmetrics
75%
10.0
SolarWinds Web Performance Monitor (WPM)
100%
SolarWinds Web Performance Monitor (WPM) ranks higher in 3/3 features
SolarWinds Web Performance Monitor (WPM) ranks higher in 3/3 features
Remote monitoring

8.0
80%
1 Rating
10.0
100%
1 Rating
Automated alerts and notifications

7.0
70%
1 Rating
10.0
100%
1 Rating
Multiple Server Monitoring

N/A
0 Ratings
10.0
100%
1 Rating
Reporting

6.3
Neustar Webmetrics
63%
10.0
SolarWinds Web Performance Monitor (WPM)
100%
SolarWinds Web Performance Monitor (WPM) ranks higher in 3/3 features
SolarWinds Web Performance Monitor (WPM) ranks higher in 3/3 features
Performance data reports

9.0
90%
1 Rating
10.0
100%
1 Rating
Customizable reporting

5.0
50%
1 Rating
10.0
100%
1 Rating
Data visualization

5.0
50%
1 Rating
10.0
100%
1 Rating
Security

7.0
Neustar Webmetrics
70%
10.0
SolarWinds Web Performance Monitor (WPM)
100%
SolarWinds Web Performance Monitor (WPM) ranks higher in 1/1 features
SolarWinds Web Performance Monitor (WPM) ranks higher in 1/1 features
Administrator access control

7.0
70%
2 Ratings
10.0
100%
1 Rating
Attribute Ratings
- SolarWinds Web Performance Monitor (WPM) is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

7.0
Neustar Webmetrics
70%
1 Rating
10.0
SolarWinds Web Performance Monitor (WPM)
100%
3 Ratings
Support Rating

Neustar Webmetrics
N/A
0 Ratings
10.0
SolarWinds Web Performance Monitor (WPM)
100%
2 Ratings
Likelihood to Recommend
Neustar Webmetrics
If you need to gauge whether your site is up or down, then Neustar will give you exactly what you are looking for. However, if you need more granularity for specific application or sub-systems and their functionality, this product will need to be subsidized with other applications that provide more data or information on how individual components or systems are working.
Senior System Engineer
NetDocumentsComputer Software, 201-500 employees
SolarWinds Web Performance Monitor (WPM)
We've found WPM to be a fit for every web application that we wanted to monitor. If you have a web app that you'd like monitoring/alerting for then WPM may work for you. So far our only struggles have been when after logging in the app launches a new tab.
Network Administrator
First Bankers Trust Company, NABanking, 201-500 employees
Pros
Neustar Webmetrics
- It allows access to a history of checks, how much time they took, and if any errors were detected.
- It can alert several people, or many in a group, for information related to the application availability.
- When drilling down into the check, the logs can pinpoint the exact time and code events and how long each step took to respond.
Senior System Engineer
NetDocumentsComputer Software, 201-500 employees
SolarWinds Web Performance Monitor (WPM)
- Testing web applications
- Ability to log in to secure sections of websites in order to test user authentication
- Provides a detailed history of steps taken and provides print screens of each step. If an error occurs you can see the web page to better diagnose issues.

Verified User
Administrator in Information Technology
Information Services Company, 5001-10,000 employeesCons
Neustar Webmetrics
- The interface can be buggy.
- We have experienced false positives of a system outage that was not accurate.
- It's not a true measure of system performance or uptime, but simply judges up or down from a holistic view.
Senior System Engineer
NetDocumentsComputer Software, 201-500 employees
SolarWinds Web Performance Monitor (WPM)
- The recorder is clunky and must be run on a local machine.
- It does not support frames.
Server and Storage Administrator-2
Michigan Supreme CourtGovernment Administration, 201-500 employees
Pricing Details
Neustar Webmetrics
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—SolarWinds Web Performance Monitor (WPM)
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
Starting Price
—Support Rating
Neustar Webmetrics
No score
No answers yet
No answers on this topic
SolarWinds Web Performance Monitor (WPM)
SolarWinds Web Performance Monitor (WPM) 10.0
Based on 2 answers
Solarwinds support is top-notch, and while we rarely have to call them, they are always very helpful when we do.
Server and Storage Administrator-2
Michigan Supreme CourtGovernment Administration, 201-500 employees
Alternatives Considered
Neustar Webmetrics
To be honest, I am not certain why this product was initially chosen over other products. It was being used when I started working at a new job. I was trained on its use and focused on tracking issues when an alert was given. There are many products that can be used for monitoring site uptime. Neustar definitely has its uses for monitoring if a site is up or down, but its lack of granularity can turn some away.
Senior System Engineer
NetDocumentsComputer Software, 201-500 employees
SolarWinds Web Performance Monitor (WPM)
At the time we purchased WPM we were not aware of alternatives and therefore did not compare them.
Network Administrator
First Bankers Trust Company, NABanking, 201-500 employees
Return on Investment
Neustar Webmetrics
- Our company at one time gauged overall system uptime using Neustar WebMetrics to provide this data
- Due to the limitations with the applications ability to show system functionality and uptime we have begun using other methods for determining system uptime for our customers.
- The interface can be a bit tricky to understand during first use. There is somewhat of a learning curve.
Senior System Engineer
NetDocumentsComputer Software, 201-500 employees
SolarWinds Web Performance Monitor (WPM)
- Better reporting of down states to allow for SLA reporting
- Better alerting during certain failure conditions which allows the IT org to respond faster
- More thorough history to review past errors and see screenshots of the errors.

Verified User
Administrator in Information Technology
Information Services Company, 5001-10,000 employees