1 Ratings
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Score 7 out of 100
14 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Neustar Webmetrics

If you need to gauge whether your site is up or down, then Neustar will give you exactly what you are looking for. However, if you need more granularity for specific application or sub-systems and their functionality, this product will need to be subsidized with other applications that provide more data or information on how individual components or systems are working.
Tyler Twitchell | TrustRadius Reviewer

SolarWinds Web Performance Monitor (WPM)

We've found WPM to be a fit for every web application that we wanted to monitor. If you have a web app that you'd like monitoring/alerting for then WPM may work for you. So far our only struggles have been when after logging in the app launches a new tab.
John Predmore | TrustRadius Reviewer

Feature Rating Comparison

Monitoring Tasks

Neustar Webmetrics
7.5
SolarWinds Web Performance Monitor (WPM)
10.0
Remote monitoring
Neustar Webmetrics
8.0
SolarWinds Web Performance Monitor (WPM)
10.0
Automated alerts and notifications
Neustar Webmetrics
7.0
SolarWinds Web Performance Monitor (WPM)
10.0
Multiple Server Monitoring
Neustar Webmetrics
SolarWinds Web Performance Monitor (WPM)
10.0

Reporting

Neustar Webmetrics
6.3
SolarWinds Web Performance Monitor (WPM)
10.0
Performance data reports
Neustar Webmetrics
9.0
SolarWinds Web Performance Monitor (WPM)
10.0
Customizable reporting
Neustar Webmetrics
5.0
SolarWinds Web Performance Monitor (WPM)
10.0
Data visualization
Neustar Webmetrics
5.0
SolarWinds Web Performance Monitor (WPM)
10.0

Security

Neustar Webmetrics
7.0
SolarWinds Web Performance Monitor (WPM)
10.0
Adinistraor access control
Neustar Webmetrics
7.0
SolarWinds Web Performance Monitor (WPM)
10.0

Pros

Neustar Webmetrics

  • It allows access to a history of checks, how much time they took, and if any errors were detected.
  • It can alert several people, or many in a group, for information related to the application availability.
  • When drilling down into the check, the logs can pinpoint the exact time and code events and how long each step took to respond.
Tyler Twitchell | TrustRadius Reviewer

SolarWinds Web Performance Monitor (WPM)

  • Testing web applications
  • Ability to log in to secure sections of websites in order to test user authentication
  • Provides a detailed history of steps taken and provides print screens of each step. If an error occurs you can see the web page to better diagnose issues.
Anonymous | TrustRadius Reviewer

Cons

Neustar Webmetrics

  • The interface can be buggy.
  • We have experienced false positives of a system outage that was not accurate.
  • It's not a true measure of system performance or uptime, but simply judges up or down from a holistic view.
Tyler Twitchell | TrustRadius Reviewer

SolarWinds Web Performance Monitor (WPM)

  • The recorder is clunky and must be run on a local machine.
  • It does not support frames.
Scott Reese | TrustRadius Reviewer

Support Rating

Neustar Webmetrics

No score
No answers yet
No answers on this topic

SolarWinds Web Performance Monitor (WPM)

SolarWinds Web Performance Monitor (WPM) 10.0
Based on 2 answers
Solarwinds support is top-notch, and while we rarely have to call them, they are always very helpful when we do.
Scott Reese | TrustRadius Reviewer

Alternatives Considered

Neustar Webmetrics

To be honest, I am not certain why this product was initially chosen over other products. It was being used when I started working at a new job. I was trained on its use and focused on tracking issues when an alert was given. There are many products that can be used for monitoring site uptime. Neustar definitely has its uses for monitoring if a site is up or down, but its lack of granularity can turn some away.
Tyler Twitchell | TrustRadius Reviewer

SolarWinds Web Performance Monitor (WPM)

At the time we purchased WPM we were not aware of alternatives and therefore did not compare them.
John Predmore | TrustRadius Reviewer

Return on Investment

Neustar Webmetrics

  • Our company at one time gauged overall system uptime using Neustar WebMetrics to provide this data
  • Due to the limitations with the applications ability to show system functionality and uptime we have begun using other methods for determining system uptime for our customers.
  • The interface can be a bit tricky to understand during first use. There is somewhat of a learning curve.
Tyler Twitchell | TrustRadius Reviewer

SolarWinds Web Performance Monitor (WPM)

  • Better reporting of down states to allow for SLA reporting
  • Better alerting during certain failure conditions which allows the IT org to respond faster
  • More thorough history to review past errors and see screenshots of the errors.
Anonymous | TrustRadius Reviewer

Pricing Details

Neustar Webmetrics

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SolarWinds Web Performance Monitor (WPM)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Neustar Webmetrics
7.0
SolarWinds Web Performance Monitor (WPM)
9.9

Support Rating

Neustar Webmetrics
SolarWinds Web Performance Monitor (WPM)
10.0

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