What users are saying about

New Relic vs Opsani

New Relic
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Top Rated
156 Ratings
Opsani
1 Ratings

New Relic

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Top Rated
156 Ratings
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Score 8.1 out of 100

Based on 156 reviews and ratings

Opsani

1 Ratings
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Score 8 out of 100

Based on 1 reviews and ratings

Likelihood to Recommend

New Relic

I appreciate that New Relic is easily integrated into applications for APM and infrastructure for monitoring.Our applications are Ruby on Rails apps and getting them reporting into New Relic is easy to implement. In most cases, it just requires adding the "newrelic" gem and updating the "newrelic.yml" configuration file. Just this simple addition to a project gives us an entrypoint to analyzing performance.We use the New Relic Infrastructure agent by default on all of our cloud based servers. We have this set up with Chef so we don't even think about it; we just spin servers up and go. Minutes later they're reporting into New Relic. We use Terraform to automatically create monitors so we can keep track of the essentials like core processes, disk, CPU, and memory.

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Michael Jenkins | TrustRadius Reviewer
Michael Jenkins
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Opsani

Opsani works perfectly for use cases where rapid growth in both a user base and the range of cloud products has to be tuned for optimum performance, efficiency, and customer experience. It is a great addition for your existing CI/CD toolkit allowing to securely test the performance while automatically deploying optimal configurations.

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Anonymous | TrustRadius Reviewer
Verified User
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Feature Rating Comparison

Application Performance Management

New Relic
7.7
Opsani
8.3
Application monitoring
New Relic
9.2
Opsani
9.0
Database monitoring
New Relic
8.1
Opsani
9.0
Threshold alerts
New Relic
8.6
Opsani
8.0
Predictive capabilities
New Relic
6.4
Opsani
10.0
Application performance management console
New Relic
8.1
Opsani
7.0
Collaboration tools
New Relic
6.5
Opsani
8.0
Out-of-the box templates to monitor applications
New Relic
7.5
Opsani
8.0
Application dependency mapping and thresholding
New Relic
7.4
Opsani
9.0
Virtualization monitoring
New Relic
7.7
Opsani
8.0
Server availability and performance monitoring
New Relic
8.5
Opsani
10.0
Server usage monitoring and capacity forecasting
New Relic
7.9
Opsani
8.0
IT Asset Discovery
New Relic
6.3
Opsani
6.0

Pros

New Relic

  • New Relic lets you drill down into the nitty-gritty of your application, breaking down requests however far you want in order to inspect the performance of your application throughout the request lifecycle.
  • New Relic offers many integrations with other services and technologies, making it easy to get it set up and start using it.
  • New Relic offers many views and types of visualizations to help you understand what's going on in as much detail as you want to know.

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Ben McClure | TrustRadius Reviewer
Ben McClure
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Opsani

  • It allows to optimize our entire micro-services architecture.
  • Easily integrates with AWS and Azure.

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Anonymous | TrustRadius Reviewer
Verified User
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Cons

New Relic

  • Cloud-centric / OS-centric. There is no/limited ability to query metrics with an agent installed.
  • Insights-based queries (dashboards and alerts) are limited to 1000 (soon to be 2000) records and that doesn't work for enterprise scale.
  • NRQL is awesome -- except when it isn't. The replacement QL is more robust but is significantly more complex to learn.
  • No agent management tools in the platform. And, yes, you will want agent management tools after the first dozen or so deployments.

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Anonymous | TrustRadius Reviewer
Verified User
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Opsani

  • Plugin available for Jenkins server could be more user-friendly.
  • Optimization in response to environmental changes is a bit sluggish.

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Anonymous | TrustRadius Reviewer
Verified User
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Likelihood to Renew

New Relic

New Relic 8.0
Based on 9 answers
I have not yet found any similar product that offers me this range of features to help us keep our online service fast and reliable. Besides this, New Relic is constantly evolving by adding new plugins to emerging technologies and platforms. Server performance measuring features are a key point as our user database grows.

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Anonymous | TrustRadius Reviewer
Verified User
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Opsani

No score
No answers yet
No answers on this topic

Usability

New Relic

New Relic 9.0
Based on 3 answers
New Relic interface can be tricky to setup sometimes, especially on dashboards, but the overall usability is great. We also find particularly interesting the chart creation tools. There are no major issues that prevented us using any of their services.

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Anonymous | TrustRadius Reviewer
Verified User
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Opsani

No score
No answers yet
No answers on this topic

Reliability and Availability

New Relic

New Relic 10.0
Based on 1 answer
we have never had any down time issues!!!

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Jayson E. Conry | TrustRadius Reviewer
Jayson E. Conry
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Opsani

No score
No answers yet
No answers on this topic

Performance

New Relic

New Relic 8.0
Based on 1 answer
there are times where browser cache will cause issues that require you to clear your browser before continuing.

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Jayson E. Conry | TrustRadius Reviewer
Jayson E. Conry
View all 1 answers on this topic

Opsani

No score
No answers yet
No answers on this topic

Support Rating

New Relic

New Relic 8.0
Based on 3 answers
There are times I feel that the initial support is lacking. And in some cases the automated responses of not hearing anything are annoying if the reason why there has been no movement is because we are still waiting to hear back from NR support. So, i think they should loose the automation as it can seem disingenuous

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Jayson E. Conry | TrustRadius Reviewer
Jayson E. Conry
View all 3 answers on this topic

Opsani

Opsani 9.0
Based on 1 answer
We are very happy with the support provided by Opsani, however we were lucky not to encounter any major issues, which all-in-all is a very good thing. The overall experience is that the response was fast and accurate. Their support ticketing system is user friendly and easily understandable for newcomers.

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Anonymous | TrustRadius Reviewer
Verified User
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Implementation Rating

New Relic

New Relic 8.5
Based on 4 answers
The documentation was clear and concise; the only issue we ran into was custom application naming. Due to HTTPD mod_fcgid and the need for the application name to be set in php.ini (not in .htaccess or the virtual host directive) ... we had issues setting this up.

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Travis Crowder | TrustRadius Reviewer
Travis Crowder
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Opsani

No score
No answers yet
No answers on this topic

Alternatives Considered

New Relic

We had originally looked into CloudWatch to monitor our resources since we have our stack built in AWS, but found that it would take additional work to setup the dashboards, alerts, and details that we wanted to see in our reports. It was worth the additional investment for us to get the data we needed with less work.

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Sean Patterson | TrustRadius Reviewer
Sean Patterson
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Opsani

The main difference is the fact that apart from watching performance metrics and then providing feedback for administrators, Opsani adjusts the parameters to improve the cloud solution performance in real-time, based on unique AI algorithms input taken from application behavior. It allows optimizing not just by simply trying to find the best price, but by calibrating the cloud application configuration.

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Anonymous | TrustRadius Reviewer
Verified User
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Scalability

New Relic

New Relic 8.0
Based on 1 answer
It's easy to scale. However, it isn't as easy to keep track of costs and who own's what/

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Jayson E. Conry | TrustRadius Reviewer
Jayson E. Conry
View all 1 answers on this topic

Opsani

No score
No answers yet
No answers on this topic

Return on Investment

New Relic

  • New Relic helps us detect defects before our customers do.
  • New Relic helps us prioritize performance improvements. Engineers don't need to spend time measuring the latency of transactions themselves.
  • New Relic helps us notify the appropriate people rapidly when there are problems.

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Anonymous | TrustRadius Reviewer
Verified User
View all 48 answers on this topic

Opsani

  • Our prediction is that it allows to achieve efficiency increase up to 60%.
  • Cost reduction in our case is up to 30%.

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

Pricing Details

New Relic

General

Free Trial
—
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Opsani

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

New Relic
8.5
Opsani
8.0

Likelihood to Renew

New Relic
8.0
Opsani
—

Usability

New Relic
9.0
Opsani
—

Reliability and Availability

New Relic
10.0
Opsani
—

Performance

New Relic
8.0
Opsani
—

Support Rating

New Relic
8.0
Opsani
9.0

Implementation Rating

New Relic
8.5
Opsani
—

Scalability

New Relic
8.0
Opsani
—

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