New Relic vs. Pandora FMS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
New Relic
Score 8.5 out of 10
N/A
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Pandora FMS
Score 9.3 out of 10
Enterprise companies (1,001+ employees)
Pandora FMS is a flexible monitoring solution. It is presented as ideal for medium and big-sized environments with at least 100 devices. Users can monitor any device, infrastructure, application, IT as well as business processes and services. It allows business users to obtain information from their concerns in real time, visualizing the data in a direct way. The solution boasts users among companies and organizations in more than 40 countries around the world, who according to the…
$2,990
100 nodes
Pricing
New RelicPandora FMS
Editions & Modules
Free (Forever)
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
per month per event (after first 1000 free events per month)
Standard
$99
per month per full user (after first free full user - unlimited free basic users)
Pro
Contact sales team
Enterprise
Contact sales team
NMS Edition
$2,990
100 nodes
Enterprise Edition
$4,250
100 nodes
Offerings
Pricing Offerings
New RelicPandora FMS
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsLicensed for individual nodes (agents), starting from 100 nodes.
More Pricing Information
Features
New RelicPandora FMS
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
New Relic
-
Ratings
Pandora FMS
8.4
2 Ratings
2% above category average
Automated network device discovery00 Ratings8.02 Ratings
Network monitoring00 Ratings9.02 Ratings
Baseline threshold calculation00 Ratings8.02 Ratings
Alerts00 Ratings10.02 Ratings
Network capacity planning00 Ratings8.02 Ratings
Packet capture analysis00 Ratings8.02 Ratings
Network mapping00 Ratings8.02 Ratings
Customizable reports00 Ratings8.02 Ratings
Wireless infrastructure monitoring00 Ratings8.02 Ratings
Hardware health monitoring00 Ratings9.02 Ratings
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New RelicPandora FMS
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User Ratings
New RelicPandora FMS
Likelihood to Recommend
8.6
(126 ratings)
9.0
(2 ratings)
Likelihood to Renew
8.8
(16 ratings)
-
(0 ratings)
Usability
7.5
(8 ratings)
-
(0 ratings)
Availability
9.1
(2 ratings)
-
(0 ratings)
Performance
9.1
(2 ratings)
-
(0 ratings)
Support Rating
9.0
(7 ratings)
9.1
(1 ratings)
Implementation Rating
8.5
(8 ratings)
-
(0 ratings)
Configurability
7.3
(3 ratings)
-
(0 ratings)
Ease of integration
9.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.2
(2 ratings)
-
(0 ratings)
Vendor pre-sale
8.2
(2 ratings)
-
(0 ratings)
User Testimonials
New RelicPandora FMS
Likelihood to Recommend
New Relic
New - relic is well suited if you want to analyse the performance of your services and you want to improve it. Integration with multiple services with same account gives a clear picture of flow of your APIs if you have micro-service architecture. New-relic is less appropriate when you want to do logging of your system. As it does not emits every single calls
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Pandora FMS LLC
I believe Pandora FMS is a solution that adapts to any type of scenario; it's useful for small businesses as well as large organizations. It more than meets the need to have a comprehensive monitoring system capable of sending alerts instantly and consulting historical data, logs, and trends. Additionally, for small businesses, the free version will be more than sufficient in most cases. And for those who do not want to deploy the service on-premise, there is an option for MaaS (Monitoring as a Service).
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Pros
New Relic
  • gives us an monitoring of all our underlying servers and also we can configure some alerts upon them like CPU and memory alerts.
  • Kubernetes cluster monitoring with new relic for EKS gives us and minute details of our cluster utilisation like node usage, pods memory request and limits
  • Network traceability for each and every request with response time analysis is great we can trace which component is responsible for generating response delay
  • log managements of the logs the infrastructure is generating we can view logs through there only
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Pandora FMS LLC
  • All-in-one software
  • Flexible and easy configuration
  • Multi-platform
  • Design in PERL, CCS and HTML5
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Cons
New Relic
  • I would like to see sort of simulator inside the user interface, that way we can send requests directly from it to test some configuration instead of setting up a test environment in our end.
  • It would be nice if the data ingestion can be filtered by APM's. That way we can know which application is ingested most data.
  • It would be nice if we could ingest logs (apache, system logs, and other logs) and correlate them with the APM.
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Pandora FMS LLC
  • The interface is not intuitive due to the number of options it has and its organization.
  • It has a free version with limitations, and another paid version. The commercial one has a quite high cost.
  • It has a certain learning curve.
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Likelihood to Renew
New Relic
The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
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Pandora FMS LLC
No answers on this topic
Usability
New Relic
As an engineer, New Relic has been very quick and easy for me to pick up/install/use. It has been less easy for some of the less technical-minded folks in our organization and their UI still is inconsistent multiple years after refactoring their platform to be New Relic One.
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Pandora FMS LLC
No answers on this topic
Reliability and Availability
New Relic
Never observed an outage
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Pandora FMS LLC
No answers on this topic
Performance
New Relic
there are times where browser cache will cause issues that require you to clear your browser before continuing.
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Pandora FMS LLC
No answers on this topic
Support Rating
New Relic
There are times I feel that the initial support is lacking. And in some cases the automated responses of not hearing anything are annoying if the reason why there has been no movement is because we are still waiting to hear back from NR support. So, i think they should loose the automation as it can seem disingenuous
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Pandora FMS LLC
The support team answers very quickly. They are always willing to find a solution to any need that is required by us or one of our clients.
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Implementation Rating
New Relic
It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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Pandora FMS LLC
No answers on this topic
Alternatives Considered
New Relic
New Relic is the most full-featured offering that we've found, and is incredibly easy to start using with a PHP app. The New Relic agent is installed as a PHP extension so it is able to monitor and track the performance of any PHP app being run by the web server. Other tools required the installation and setup of a PHP dependency at the application level.
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Pandora FMS LLC
We considered Pandora FMS to be the solution that offered more features at a lower cost. We were particularly interested in the abundance of options available in Pandora FMS's free version and the ability to monitor practically anything in an extremely heterogeneous environment like ours. We also considered Pandora FMS for its management capabilities and the possibilities offered by its web interface.
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Scalability
New Relic
Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
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Pandora FMS LLC
No answers on this topic
Return on Investment
New Relic
  • Less time debugging issues or letting issues go unknown
  • We know of issues before our customers
  • One common tool for logs, apm, infrastructure, and most alerting. Makes for easier developer experience.
  • Cost is expensive and is one of highest engineering spends
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Pandora FMS LLC
  • It is a tool with an appropriate cost that allows to have results in a very limited time.
  • Having a health dashboard and alerts of important business in the company is an important differential with any other monitoring solution on the market.
  • Monitoring can be adjusted to the business, considering service SLAs and adjusting the platform according to the needs of each department of the company.
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ScreenShots

Pandora FMS Screenshots

Screenshot of Operation viewScreenshot of DashboardScreenshot of SLA Report SampleScreenshot of Log visualizationScreenshot of SLA report viewScreenshot of Netflow usage